What Happened To Corsair? 

"Corsair went public" well there's the problem

I didnt know Corsair went public in 2020

Great video as always. No background audio is better.

The fact that my K70 MK.2 has survived so many spills and shrugged them off like nothing ever happened impresses me to no end. Last time i spilled on it it kinda freaked out on me and started ghost-typing, but after letting it sit for a day to dry it worked as normal again. I don't think any crappy razer keyboard could handle me being clumsy. Top tier build quality imo.

Corsair's commitment to iCUE is what's causing many of the problems. iCUE is just... bad. And the problem is you need it even for their fans - even though most competitors just use ARGB instead of some proprietary BS. As of now the only products of theirs I buy are power supplies because theirs are my go-to ones after seeing some PSU tests - very reliable for years - other than that I prefer other brands for either price or features.

It’s interesting to listen to this video w/o background music. Kinda made me focus better.

I own a lot of corsair products. everything is top notch.. except for their RGB.

Never had issues with corsair products. everything is top notch.

Use Corsair PSUs and have never had an issue. While their stuff is expensive it is good stuff

I remember buying some Corsair stock in late 2020 but I got cold feet and sold because I couldn't fathom how they'd be able to successfully expand into new markets or expand their current market share.

I still have my 2015 corsair k95 keyboard with 18 programmable keys

I didn't realize corsair grew so much into those other spaces. I knew them first as a RAM company. They also did good with power supplies and computer cases. But that was basically it. I feel like they grew too much and diluted what they were good at.

My last PC build was an all white Corsair PC, with loads of RGB. My new build will be a all black with no RGB and no AIO.

My main rig has a corsair rmx 850W PSU and it's been rock solid for me - but I'm on linux with all my machines, so anything needing iCue is off the table on pricinple.

My fairly 750w Corsair PSU burned out two years ago. Replaced it with a 15 year old Corsair 550W and have had no problems since. Like so many companies they quickly plummet in quality after going on the stock market.

Bought a 4000d airflow case when i built my current pc and i found it to be outstanding. Cant say much about their other products as ive only bought power supplies, fans, and cases from them which has all been great

When you start slapping your brand logo on chinese OEMS instead of making your own, its bound to happen.

As a Custom Mechanical Keyboard enthusiast, I can say that there has been a stark improvement since they acquired Drop. Drop since then has provided affordable first party offerings (CSTM Series Keyboards and DCX Keycaps) as opposed to the subpar overpriced stuff they were selling before.

What did they expect to happen? Taking off the shelf stuff, slapping their name onto it and asking for a 20% markup is their whole business model

I have a corsair vengeance desktop and it works great. Only issue I had was updating the BIOS but support helped me out and finally updated it.

I got a Corsair hs 75 headset it’s solid and they got good products. I just think their marketing isn’t the greatest I had to do a lot of research to find their products

I had a Corsair k90 keyboard from them for years satisfied same with computer ram satisfied

My corsair headphones broke within 6 months of not regular use. Didn't suffer a drop or anything. As an 3rd year engineering student even I could see blatant structural design flaws. I was able to fix them with four 3cm long wires that I melted into the headphones. They sound great, but it doesn't fix the fact, that they brake so easily.

My little brother used to be obsessed with this, all I have to remember is a simple mousepad lmao

The biggest fundamental issue which you didn't mention is money, people are struggling to pay bills they might still be spending on PC part's but they are looking for value for money and durability two thing's corsair used to be known for but not anymore. I learnt they were changing their approach to customers when the drive trays in my 700D broke (yes they were getting worse all that time ago) spoke to three customer service agent's all said it was a known issue and replacements would be sent I never received any. My RM corsair PSU blew damaging my motherboard was asked to send the faulty PSU back and when they received it a replacement would be sent again never received. My last corsair product was a headset that broke as I picked it up after just over six month's I just replaced it with another brand that's been going strong for three years. When I started buying components for my new build I never even thought or considered corsair my case is thermal take, my memory is team group, my drives are Samsung and my aio is arctic I don't trust corsair and I'm not over paying for products I have no faith in. I'm a lost customer who will never go back to corsair and I'm one of a very large group.

I guess its not the same for everyone. I had a great customer service from corsair. One time I broke my 4000D's glass panel, they sent me a replacement for free, no questions asked. My ddr4 dominator platinum had one LED that wasnt lightimg up, corsair offered to send me another set and made me choose if I want DDR4 or DDR5, and didnt even required me to send back the old ram. Now I have 4 sticks of ram, sweet!

This sucks to hear. When I used to work IT, I called Corsair to replace some RAM from an older laptop. I wasn't expecting much since I didn't have any paper trail to prove the client's purchase. Surprisingly, service was quick and easy. The support staff only asked for a few digits on the RAM and said they would have a replacement sent for free. I was shocked. A company actually stood by their limited lifetime warranty. Mind you this was many years ago.

Customer experience with Corsair is damn good. They sent new muffs to their virtuo headset after the 2 years warranty.

You pretty much said everything here. To add on competition, gaming-centered brand appeal is just not the same anymore. When it comes to peripherals like keyboards, mouse, mic, headphones. The majority of the good ones are not from gaming company and it is advised to actually avoid them. It is especially so when it comes to mic and headphone, studio stuff are just plain better. The competition on best gaming mouse is absolutely insane, and keyboards? I can't even begin to start just how MANY wonderful mechanical keyboards out there. Awesome vid, quite odd that it has no music, I'd say revert back even though it's a nice change of pace. Keep up the good work.

I bought a Corsair K57 keyboard and it failed on me twice. Just stopped connecting to the dongle.

My CV450W (2020 Q4) power supply withstanded a direct hit lightning strike, It just turned off, no hardware damaged and got back up and running. It's been running fine for 2 years after that incident.

Imagine watching this video from a PC that you built with mostly Corsair and Asus parts :'( ....... KMN!

Currently my PSU, fans, AIO, RAM, mouse, and keyboard are all Corsair. A large part of it is so I can use iCUE to run everything rather then having different software to run everything. They have had some flops for sure but no other brand covers enough components to run on one controller program. If I chose to not use Corsair then I would be running NZXT's CAM for my AIO and fans, MSI Mystic Light for my RGB and Razer Synapse for my mouse and keyboard. That would use up much more resources then just running iCUE alone. I do not use their headsets though as I use studio quality mics and headphones / speakers and their monitors dont have any real benefits to go with them over anything else other then looking at each monitor objectively so I have an LG.

I have a Corsair 32" 4k monitor for photo and video work, I'm probably going to get another. I loved their keyboards, but I outgrew wanting gamer stuff and RGB. ROG however, pricey and clunky lately

I built a computer in 2018. Corsair Fans, RAM, Keyboard, Mouse, and Headphones. The Dark Rock RGB mouse went bad first in a year. Got another a replacement from them. The replacement failed quickly. Bought a logitech g502. The headphones were next, the mute button failed and it never really muted entirely in the first place. I bought Sennheiser. Next was the fans. The RGB went bad on all 4 fans. I checked the hub, plugged them into a different machine, completely bad. Decided to drop rgb and get Be Quiet fans. All in a year to a year and a half. Next within the two year mark, two of my 4 sticks of RAM failed. They sent me a new 4 stick kit and within another year 2 more failed. I'm still using 2 of theirs, but when these go out I'll buy another brand. Only good thing I bought was their keyboards, but I switched to Dygma anyways. Oh and a friend had bought a 2019 Aventum PC from digital storm and his corsair power supply went bad in 2022. So, yeah. I'm never buying Corsair again. Customer service wasn't bad, but that was a lot of money for shitty product. Everything else I've bought is still going strong.

I can’t speak for everyone but I haven’t had a single problem with any corsair products and I’ve been using them for almost a decade. My K70 is almost 10 years old and still works great. I have an RM850x, 4000d, 6 corsair ml series fans, corsair vengeance ram, and an H115i that are all over 3 years old by now and have never had any problems. Love the products and will continue using them.

Now this makes sense. No wonder i ordered their elgato wave3 microphone on their official website but received wave1. And i provided all necessary information and made a ticket, well, its been two years, they never responded…

I have an HS80 headset, some features just don’t work… I am in contact with support but it doesn’t look good

I really want to like Corsair, but their recent quality decrease has made it pretty hard. Bought a brand new SF850L and it literally lasted just 2 hours before "blowing up". Took 4 weeks to get a new one from warranty, hopefully this one will last a little longer lol.

Got a replacement for a an RM1000i because it had a problem with the current inrush protection causing sparks when turning psu on. I was upgraded to one of their newer RM1000 units, and I had no receipt at all. I actually bought the psu second hand and still got a replacement. At no extra cost at all. I think that’s pretty good customer service. Also, while iCue isn’t perfect, you can do a lot with it, more than the average user would need to.

Corsair is the second Razer. Prices through the roof and RGB in everything. Though I've had good experience with their RMAs and free upgrades from them, can't complain about that. I'm running a setup with all-corsair fans and they perform better than fans that are about 2-4x more expensive. Insane static pressure and CFM at low RPM. Can't complain about some of their budget options.

I see many people saying they prefer no background music in the comments, but I disagree, I prefer when there is background music Good video too

Hey 👋🏻 short question: Are the Corsair Custom Waterloop Parts good for RTX 4080 Super+ Ryzen 9 9750x3d?

I have always had good experiences with Corsair except for a keyboard I purchased from them many years ago that had a double clicking issue. For cooling I use icue link h150i aio, 9 QX120 and 3 QX140 fans. I also use the AX1600i psu and all of it works with the icue software without any issues. it is very easy and convenient to control rgb, fan profiles and monitor the power usage and efficiency of the psu in the same software. When I purchased this I sold my RM1000X and Hydro H100i Pro and both was still in good condition after more than 4 years of use.

Corsair didn't really make high quality products, they made the best imitations of quality to the uninformed.

They make excellent cases and PSU

I just ordered Corsair Katar Pro XT mouse lol. Should I install icue or not, ty?

I just bought a vengeance i7500 recently. It’s great. They’re quick to respond to support. Bought the corsairone 1080ti back in the day and it’s still going strong. So i can’t complain.

My new rig was built in a Corsair 5000T case, one of the case fans came connected incorrectly (only 2 pins connected). RGB worked but fan didn't spin. Connected it properly, fan spins & RGB works but fan doesn't show up to the system to adjust fan curves. Great. Powered the rig with an RM1000e PSU. 4 days into use the PSU died. Will not provide any power to the mobo. Killed the Corsair RAM I had installed too. No idea if it's killed/damaged anything else (storage, CPU, GPU) so my brand new 7800X3D/4090 system is just sitting in pieces while I wait for my RMA to finish so I can re-build my system and test everything else. At which point I guess I just hope I can get any other damaged items replaced under warranty. I guess I also just hope that my second PSU doesn't decide to blow as well because I don't really want to have to drop another ~$300-400NZD on another PSU. Do. Not. Buy. Corsair.

i still have my TX750 PSU from 2008 still running today, insane quality components... back in the day

I’m shocked so many people have had bad experiences. My AIO and Fans/Cooling setup with the controller in the back has served me well for years. Never had an issue and found the installation process to be very simple. Never used any peripherals of theirs though but I’ve heard good things about them too.

I must be lucky, I have built 7 systems all with Corsair products, never had a problem, my own system has their XD5 pump/res controlled on a commander pro, 6 of their new RX 120 icue link fans, 32gb dd5 vengeance RGB ram, x2 Corsair 360 radiators, Corsair HX1000w PSU, iron claw mouse, K100 keyboard, Corsair Virtuoso se headset with their RGB headset stand with usb 3.0 ports, I have the MX800 RGB mouse mat and LS100 RGB ambient light strips, and icue runs it all with 4 different profiles for different scenarios i.e gaming, work, watching movies etc, and it works seamlessly and can swap between profiles with a click single click on my mouse. Oh I also have their Rush gaming chair which does kinda suck 😂

I've always been a diehard Logitech man with my peripherals, but have used Corsair PSUs and RAM on many past builds because of their known quality and reliability. Based on my good experiences there, I tried a Corsair headset, and let me tell you, never again. Snapped within the first year and I had to fight Corsair tooth and nail. Insisted the damage was my fault and not a defect. With Logitech, sure I've had a few products fail on me under warranty, but every single time I've made one 20 minute phone call to support and had a brand new replacement on my door step in a week, no questions asked. And in this day in age, if any company can't provide that level of support for their projects, they're not gonna last IMO.

I had (have, it's still in a drawer somewhere) a Corsair Scimitar MMO mouse. Most MMO 12 key mice you find on the market have the default thumb buttons mapped 1234567890-=, but the scimitar's defaults are whacky seemingly random keyboard keys. This means to get a meaningful experience out of it you HAVE to program it with the Corsair software. If you have troubles with the software, the software ever becomes unavailable, or you have to reset the mouse, it will essentially become unusable. The K70 keyboard is still a'choochin though.

I've had issues with 2 separate units of their K68 keyboard and the shop i bought them from couldn't figure out what the issue was they just stopped working out of nowhere. After i brought the second one back and they couldn't see why it failed i picked up a hyperx alloy origins and got the difference as a cash refund and that thing has been working fine for the past 3 years.

Only issue I had was with 2 builds dating back to 2018 - 2024 is their ICUE. Ram RGB conflicts with other RGB software such as Mystic light and now I can't control my ram's RGB. It no longer shows on ICUE so there it is just flashing solid colours and can't turn it off 🙃

My Corsair PSU RMA experience just this year was nothing short of excellent. I don't think other companies could emulate the ease with which I ordered an advanced RMA where I provided evidence of the fault within the form and I received a replacement within a matter of days, no ifs, no buts. Despite that, I have heard of issues with their iCue software from people that I know so this is something folks reading this can avoid or find better alternatives to. I don't think Corsair can be put in to the same breath as Asus, but they should get competent software peeps to redo the software issues that have been reported, this would instill confidence back in to the whole RGB element of their brand.

Corsair rmx1000 many many years, void headset given away but still going 5 years later, nightsword mouse still going 3 years, mat 5 years and k57 still going strong again 5 years. I've had several RMA's without issues. Sure the support took a little while but I'm still a happy customer. My m65 mouse was replaced three times due to buttons failing, ironclaw mouse had same issues. I hope someday I hear news they fixed the m65 mouse button issues. I'm a Logitech fanboy but I still use Corsair without fear.

I've had a Corsair infrastructure on my main rig for a long while. Of course I got all the stuff I have now in 2016-2018 so there are a few things that are different now. I do know they've changed things up so require far fewer cords and it's easy to minimize wires in general with their new modular system- I do like theire new infrastructure but they haven't really changed much other than that over the Years. I still have the old stuff- spent quite a bit on it. I've never had any problems at all with my setup and iCue has never been a problem for me and I do actually like iCue (relatively speaking- it's the best 3rd party rgb software I've used, I've tested quite a few over the years), but that may be due to the hardware I'm using being their last gen stuff. On my next rig I'm probably not going with them just because there's way better products that look better now- they used to be the top stuff, but now they just blend in with a lot of other competitors that do a better job at a cheaper price. I think Corsair's main problem: everyone else caught up to them and they haven't really changed. They should start making metal fans- I think that's maybe the next step up quality wise which hasn't been taken by many companies yet. I do still love Corsair but they're just too expensive since the competition has caught up and Corsair is still at premium prices. I still think Corsair is great but they are having a lot of different challenges at the same time. It is a bit their fault though, they got lazy and didn't keep innovating when they had the Crown. Intel did that with their tik-tok quad cores until AMD caught up and now Intel is playing catch-up in a similar way. Don't stagnate just because you're on top!

My Corsair Ram, Keyboard and Mouse are now hitting the 6 year anniversary. Never had any problems. I spilled multiple times drinks over it. Software works great.

I am using a lot of Corsair product. My PC case, memory, power supply, my keyboard. And I love their rgb mice. But I had to switch as they usually break in around 3 months of heavy use. I have 4 dead ones lying around. And yeah iCue...I am on Linux.

Love the video. I would request you to add noise reduction on your vocal channel, the hum is very noticeable and easy to remove.

They’ve been replacing materials in their existing-new products making them worse. It’s disappointing, all of my Corsair products in the past four years have broken.

Im still using corsair 570x crystal case, in just change fans to bequiet light wings. And after all this years im not looking to replace that case.

Worst thing I've noticed is the prices have gone up and the quality has gone down.

4:45 I got mine on sale during black friday; hugely recommend. You bend it more than you think. VERY useful for switching between creative and comfy tasks.

5:48 - "How to Build a PC?" - Look no further than The Verge video... and don't forget to wear your ESD-Bracelet!

This guy never had a Corsair product before? The quality is really good.

Theres a little diamond within corsairs company that all users love and corsair is staying far away from to not taint its image, its Elgato. Everyones favorite streaming brand

When I purchased my most recent gaming laptop in 2022 neither Corsair or Asus (with their ROG products) gave me any incentive to purchase from them. I wound up with an Alienware that had customizability exceeding both Corsair or Asus. I had a next gen CPU (12th gen Intel), an Nvidia 3070 Ti, and 32GB of RAM. It’s not liquid cooled by vapor cooled and while it gets warm I have a cooling pad that prevents throttling. I also got 3 years of support and equipment replacement if I accidentally dropped the machine at no extra cost. Both Corsair and Asus had a 1 year limited warranty.

I'm lucky enough I got my corsair ram pre pandemic. So when I had issues they swapped them out. Their fans and fan controller have thankfully always worked for me. For how much it cost I'd be livid too if they started malfunctioning

im so happy that my corsair mice and keyboard still works good, buying new stuff from another brand is the one thing but getting behind my desk and trying to get the old cables out and the new ones in is the other thing

Oh WOW! Not having music in the background makes this soo much more engaging! I did NOT expect that O_o

Very interesting take, as someone fortunate enough to be able to build the highest end of computers, I can say that in PC parts department, with build quality, there isn’t company better than Corsair, I would say that only Lian Li is currently to only one that can go toe to toe with Corsair. Regarding iCue, for me it’s the best app with infinite possibilities to customize your hardware lighting, sure there are some problems sometime, but all it needs is a bit of troubleshooting and that’s it, I think the biggest problem is that amateurs are trying to build computers and then go crying into the reviews straight away, would be shame to see Corsair take a fall for their incompetence. Also don’t get me talking about ASUS and their warranty shenanigans in PC industry, also Asus Armory Crate is the worst app on the market, iCue is a blessing compared to that.

Yeah, had bit of a mixed bag with corsair over the years. Main compliant is the software. Anything not using that bloat ware ique is fine. PSUs, older cases and NON rgb ram or fans pretty good still have all in my builds and fans. Last year I had to use my k57 in default mode for months. The softer kept crashing, not starting at boot and worst of reconnecting and disconnecting the device randomly in a loop....forcing a hard reset and losing work. Also meant not having macro keys nothing. Only reason I baught it. (Yes I know u can manually program them but I used multiple profiles depending on the task.) Which effectively made it a rainbow barf coloured basic input device. Got lucky that it got "fixed" after reverting to an older ique version. Well at the disconnect and reconnect. Still randomly fails to start with boot.

Only ever bought cases from corair and they been solid but nothing had icue bs. Had k95 that i bought second hand and it survived multiple coffee spills and only replaced when I wanted something smaller.

Bought an HS70Xb headset from them. There is a constant buzzing in the left cup that you hear when no sound is playing, and the compatibility with windows is terrible. The wireless function has terrible signal and constantly has a popping if there is any obstruction, even a hood between the wireless adapter and the headset

I've only had one Corsair product, and that was a recent attempt to install an H60X RGB Elite AIO. The standoffs that they supplied for AMD were threaded differently than what I had to work with. They fit the thumbnuts but not the cpu backplate, different threads. The standoffs also held the pump too far away to make contact with the cpu. I emailed Corsair to ask for help. It took two days for their first response, then 3 days for their second. Their third response, four days later, was simply to tell me to contact my computer manufacturer. I took that as "You're on your own", so I packed everything up in the box that it came in and returned it to them. A few days later, I get an email saying that since they hadn't heard from me in 5 days, they would be closing the ticket. This was a little confusing, since they had already told me to seek help elsewhere, which I took as the kiss of death from them. I responded to that email and told them that I had already returned the product and thanked them for not being able to help with their product.

Personally I’ve always liked Corsair products and still use them for everything (pc hardware, accessories) My biggest complaint, especially since I got my link H150i is that the software nonstop crashes or stalls. Sometimes I’ll boot up my pc and my pump will refuse to work until icue boots. Sometimes the software will crash, and corrupt requiring a repair by reinstalling icue, leaving me with zero lighting and suboptimal fan curves and noise. It’s really frustrating, especially when the icue corrupts itself, it can happen at any time. I can be in a CS2 match clutching and suddenly I don’t have keybinds, or my EQ settings. I’ve attempted to get around this using hardware saves, however, I swear their hardware saves don’t work either. Some of the settings save, but some don’t.

I'm still waiting for their 380t case to come back in stock. Its been 7 years but who's counting.

My Corsair RAM started giving memory issues about 3-4 years after purchasing back in 2019/2020. It was the low profile Vengeance lineup. They asked me which one I wanted to replace it as they don’t manufacture it. Was able to get slightly faster (3000->3200) RGB RAM as a result lol. Also have had their H115i Pro since 2016 and it is still running strong (knock on wood). On my AM5 platform I don’t have their RAM anymore, but still their AIO, PSU, Keyboard, Mouse, and several fans… I have never had much a reason to complain about them. Kinda sad to see their current state. They remind me of when I had an extremely fond opinion of Logitech.

I experienced that RAM causing BSOD issue once. Funny enough I was just using it for about a week then it does that, but warranty service is great.

I feel like Im in the same boat as many people. We used to buy many products of theirs but eventually grew out of it. I used to buy all their rgb fans, cases, keyboards. Now I use custom keyboards, 0rgb products in my pc, and lian li case. The only thing I can think of is my ram is still corsair nwhich I thought about ditching eventually.

Is the iCue software bloated to hell? Yes. Does it change the fact, that their peripheals are superb? No. I have a K70 rapid fire and it drank more beer than the average german (as a german, I know that for a fact). It's still working. And about ppl complaining over crap support: they dont know anything. The last time I spilled my beer over my K70, it stopped working and only worked with ghosting after letting it dry. I asked the support if we can do something here, since I was just out of warranty (2 month over). Though they didnt replace it, they told me how to clean and hardware reset the keyboard. It still works fine. Only my Dark Core Pro RGB has issues with the dpi buttons after 5 years daily use.

This certainly sounds good too, but I think it's still worth considering more reliable options like copy trading platforms such as Eledator, for example.

I humbly disagree with the take on the flex monitor. I don’t just adjust it once and leave it, I change the curve almost every day and it’s great!

I made a post a while ago about the new version of corsair icue taking up to much cpu utilization. I mentioned that task manager was showing 8-10% cpu utilization from iCUE. Someone from corsair responded and said "Task Manager wasn't real or reliable software" (it is). Then I followed up with iCUE is reporting the 8-10% cpu utilization while idle as well. Corsair responded with "iCUE is not reliable software"....

I'm starting to think that if you launch the best application associated with your product, you'll climb to the top of the list fairly quickly.

My previous 2 PC build are Corsair case, I love them.

my older corsair ram and PSU worked like a charm, I had an ROG stuff too, my mobo worked fine and their warranty was great as they gave me a replacement when one of my USB cables shorted the board but for keyboard it had keys die 1.5 years after me buying it

While their quality has seemingly plateaued, or even decreased in some areas, their pricing is absolutely insane for some of their cases and cooling solutions, they wanna charge Noctua and Lian Li pricing for their stuff.

They lost focus and produce way too many things form desks to watercooling parts, and quality went down as well

I got really so scared at the start, but reading the comments make me feel satisfied about my purchase.

I've been using corsair products for quite a few years...in all these years I had an issue only once and the response from corsair and after market service that was provided to me was very good. Again, that's my experience.

I worked with Corsair way back 2016-2018 as a tier 2 tech support. I support Corsair One specifically. They were good at that time, didn't expect this to happen with their customer service. And YES, ICUE sux. lol But software aside, all the peripherals, rams, psu and even accessories like commander pro and corsair link are very good. I still have them and they are still working with my old PC. Was shocked to see they are doing bad nowadays.. :(

My whole rig and setup is corsair, and I dont have any issues. I have the obsidian 1000d case with the new icue link system and water-cooling system.

i honestly dont have issues with icue. i set all hardware lighting and then cancel icue from launching at boot, and use OpenRGB or SignalRGB for the rest.

They’ve been great with any RMA issues I’ve had like if I had missing parts for my case which I realized like 3 years later they send them out for free, they repaired a water cooler I blew myself for free, and other things tbh. They’ve been really reliable for the most part and the parts are good and look good, yea they have a premium price but IMO they’re worth it.

i had a corsair void pro for like 4+ yrs untill it got so worn out that the earcup foam fell of, bought a void elite at that point becuase i loved the void pro.

It’s because of all 5 h150i AIOs I had to RMA sequentially