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What Is Best Buy's Return Policy? 

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Return policies can be the gift that keeps on giving, especially if the original one wasn’t. As you prepare your shopping list it’s important to note which stores have the most flexible return policies.
Best Buy is a major electronics retailer whose return policy includes extended warranties under its Geek Squad protection plans. Here is what to expect if you desire to return your Best Buy gift or purchase.
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5 окт 2024

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Комментарии : 55   
@svan71
@svan71 5 лет назад
If you return t0o many items Best Buy says your committing FRAUD !
@nighttrain7578
@nighttrain7578 5 лет назад
When the salesmen lie and lie and lie to sell you a product that doesn't work - That's fraud. That's what they do. Shame on them.
@ryans413
@ryans413 11 месяцев назад
Then just say BS and show them their own policies. Store will shut up right away when you show them their own policies.
@williamcook2499
@williamcook2499 3 года назад
I personally will never deal with Best Buy ever again. Never! You can not talk to your local store over the phone. The customer service over the phone makes you out to be the bad guy for even buying from them.. The extended warranty is usefull because getting your produce replaced with new is impossible due to their lack of honoring warranties. The produce will be out of warranty before you can get them to replace the item. So hope you want a product that was also broken, supposedly fixed and giving to you in replacement of your broken or defective product. I bought an expensive extended warranty... I don't want a refurbished product that I don't know how many hours it's been used or if whomever previously had roaches or whatever... just isn't a good Idea to go to Best Buy. They should close their doors and stop ripping people off
@chaigtin259
@chaigtin259 2 года назад
Mint Mobile SIM cards CANNOT be refunded at Best Buy if they turn out to not work in your phone, and Mint Mobile also refuses to refund them.
@ster5111
@ster5111 4 года назад
So if I buy something that is open box and it doesn’t work and I return it, can I exchange it for a new one if it isn’t open box?
@jorge201021
@jorge201021 4 года назад
Yeah but if you do that you are commiting what is called "return fraud" which can land you in jail time or an expensive fee.
@teriod5475
@teriod5475 3 года назад
DON'T SHOP THERE
@JosinDroplet
@JosinDroplet 5 лет назад
So does this include movies?
@MrPapi360
@MrPapi360 3 года назад
Yes stupid ass
@maccb2670
@maccb2670 3 года назад
@@MrPapi360 no it doesn't anything like games and movies are not allowed
@stuartmenzies3928
@stuartmenzies3928 2 года назад
DId she ever tell us HOW to return??????
@honeysuckle7143
@honeysuckle7143 4 года назад
Do you get refund if you dont want insurance on it
@brit.6214
@brit.6214 4 года назад
i bought a laptop and it came today, i hated how it turned out so i'm returning it tomorrow, could i just bring it inside the box it was inside of with the charger, i packed it up just how it looked like when i opened it. and do i have to bring the email confirmation, a photo id, and the card i payed it with? and also i already downloaded stuff on it and everything on there is mine would they just erase everything once i get there to make it look like it's new?
@christapia9495
@christapia9495 3 года назад
Hey there I have these same questions did you end up figuring them out?
@libyan521
@libyan521 3 года назад
Same I want a refund on this chromebook rip 200 dollars
@quantum0151
@quantum0151 2 года назад
@@libyan521 SAME. I didn’t know you couldn’t use window apps on it. What a waste.
@ryans413
@ryans413 11 месяцев назад
All you gotta do is pack everything back in its box have your receipt walk into the store and request your money back or a in store credit. You have to read there policies
@ThePC3D
@ThePC3D 5 лет назад
What happens to all those returned products?
@larks.
@larks. 4 года назад
put back on shelves
@MrPapi360
@MrPapi360 3 года назад
They will send them as open box
@williamcook2499
@williamcook2499 3 года назад
If I have a TV and left it on from day one of purchasing.... till it breaks. But you bought that same TV.... I take mine back because it stopped working... youay get my old refurbished TV. Enjoy that expensive extended warranty. I don't deal with Best Buy anymore. Worst retail company I think I've ever spent money with.
@ryans413
@ryans413 11 месяцев назад
Either sell them as open box which means used or if the products broken it goes to a recycling plant and gets destroyed
@user-it6bx9tt5h
@user-it6bx9tt5h Год назад
they ordered me a replacement TV that apparently doesnt even exist in this country anymore. says it's unavailable on their website and on Samsungs website. and it's been more than a month, so that return window is over. customer service gives me a different date every time when theyll have stock of that TV and they just keep cancelling to reschedule... TVs aint built like they used to anymore. thats why theyre discontinued after a year. thats why the manufacturer warranty is 1 year... when best buy sells you that 2 year or 5 year warranty, take the money. there is no replacement. they just buying time..
@cxIinnguyen
@cxIinnguyen 5 лет назад
I bought a Lego video game that was used and was wrapped when i got it and when I returned it, they said you opened the wrapping so i couldn't return it
@antwan_404
@antwan_404 5 лет назад
Colin Nguyen i bought beats solo 3 and couldn’t return it even if I bought it less dans 24h before and I had replaced all things as they were in the box so sad that I stopped shopping with them cause of their stupid policy how are you suppose to try them if you can’t touch the box if you wanna return it
@jorge201021
@jorge201021 4 года назад
Thats because people are committing return fraud. They buy the same item they have and swap it with a used one they have. Or unless they used it and returned as "new" for full credit
@jorge201021
@jorge201021 3 года назад
@Brian Huerta yeah
@yourtypicalbot1926
@yourtypicalbot1926 3 года назад
@@jorge201021 wouldn’t blame them tho it’s the people’s fault
@stuartmenzies3928
@stuartmenzies3928 2 года назад
They are a nightmare, there is nothing online at their site to help with returns
@trappist-1e
@trappist-1e 5 лет назад
Does the return policy include phones?
@Sky1
@Sky1 Год назад
what if you have it delivered initially? Will they come pick it up?
@williamcook2499
@williamcook2499 3 года назад
I am a fan of Playstation. I never had any issues with controllers but I've had some friends say they have. I am not aggressive or abusive to the controllers but.... I have bought 4 Ps4 controllers from Best Buy....two at once, they both didn't last very long but long enough they were out of warranty, one had a left stick drift and the other just quit. Bought another right before covid wasn't even 3 months and the right stick starts the left drift thing. I tried to get them to warranty they wouldn't even bother to entertain me with any warranty through them that the product has under the manufacturers warranty. Ok, fine it is more of a hassle than the $60 cost so I just dissed the experience. So... I just bought another controller from them with extened warranty (I'm thinking you are kot going to screw me again) and still.. talked to like I am the bad guy for buying the product. I will have to take a refurbished (who knows) replacement or just walk away and never deal with the company again. I've two other controllers I bought from Walmart ages ago. The Walmart controllers are doing fine etc for battery life. I tried to swap the battery from one of the older best buy trash but they are different and won't work in the Walmart controllers.
@justpine_
@justpine_ 3 года назад
Do you get refunds if you order online and the package dosent arrive
@burciko_
@burciko_ 7 месяцев назад
Did you get refund
@kevinohara4545
@kevinohara4545 3 года назад
Do they refund sales tax with returns
@EMAHORA
@EMAHORA Год назад
Yes
@justlistenfornow
@justlistenfornow 5 лет назад
Does Best Buy practice racial profiling?
@nighttrain7578
@nighttrain7578 5 лет назад
Not sure about race but they are big on scamming the elderly and disabled.
@MrPapi360
@MrPapi360 3 года назад
@@nighttrain7578 nah they dont, yall just to stupid
@MrPapi360
@MrPapi360 3 года назад
Yeah sometimes we do and fuck u
@nighttrain7578
@nighttrain7578 3 года назад
@@MrPapi360 If you're going to call somebody stupid, at least use proper grammar.
@ardishbaloch664
@ardishbaloch664 2 года назад
Can I contect to manager??
@christinamariehicks1078
@christinamariehicks1078 Год назад
nope not wouldnt buy from best buy ..
@nastybeter5288
@nastybeter5288 5 лет назад
*CLEARS THROAT
@fernandosuarez58
@fernandosuarez58 2 года назад
Idk why But all these comments are fake. They return my money with ease
@LuckyJackson2020
@LuckyJackson2020 2 года назад
how many days after u returned the item? Im legit asking cus im waiting for a refund
@Lovehereveryday0410
@Lovehereveryday0410 Год назад
@@LuckyJackson2020did you get your refund
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