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What is CRM and How Does it Work? | Salesforce 

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What is CRM (Customer Relationship Management) and how does CRM work? Watch this video to see how CRM helps you keep track of everything about your customers and your potential customers so you can build great relationships with them. A CRM system centralizes all your important customer and company data in one place, so your marketing, sales, commerce, service, and IT teams have the right information to deliver the easy, connected experiences customers expect. CRM helps businesses unite everyone with one shared goal: keep your customers happy.
Now that you know what CRM is, learn how Salesforce Customer 360, the world’s #1 CRM platform, helps you unite your teams around your customer: sfdc.co/JAsr9 #Salesforce #CRM #Customer360
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About Salesforce:
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments - including marketing, sales, commerce, and service - a single, shared view of every customer.

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23 мар 2021

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Комментарии : 215   
@Jaffar4
@Jaffar4 Год назад
this video scared me to my core, the amount of manipulation we are subject to, insane
@brotto001
@brotto001 4 месяца назад
hello, little brother. Remember Big bro is watchign you
@DeezNuts-vx1kd
@DeezNuts-vx1kd 2 месяца назад
explain? i’m listening
@goldslinger
@goldslinger Месяц назад
Yep!
@yashikajindal3758
@yashikajindal3758 Месяц назад
yeah I felt that too
@xtaf82
@xtaf82 5 дней назад
Same, it's almost satirical.
@TheDataMediator
@TheDataMediator 6 месяцев назад
A simple, clear and brief intro to CRMs. I used Salesforce a few years ago at a non-profit. It's one of the more complex but full-featured CRMs on the market that can be tailored to any organization's needs.
@JUSLYKHONEY911
@JUSLYKHONEY911 Год назад
Powerful video. I love the clear and direct explanation of what the system is capable of.
@Gosudarski
@Gosudarski 6 месяцев назад
That's quite unsettling : "Every department in our company is monitoring and surveilling Celeste" all in an effort to sell as much as possible. And to add to that, Celeste's data is stored in the databases of 100 other companies as well. Poor Celeste in this consumerism-dominated corporate world;)
@babispatatoukos3224
@babispatatoukos3224 2 года назад
From business right to spam, amazing!
@gamebred6995
@gamebred6995 10 месяцев назад
That's corporate for you
@user-rc8cz7im1t
@user-rc8cz7im1t 2 месяца назад
great explanation , after watching it twice i understood
@nocturnal7345
@nocturnal7345 2 года назад
Insane video quality.
@navidmarketing9624
@navidmarketing9624 2 года назад
I never thought an Ad could be so good and relatable!
@marekszczesny2124
@marekszczesny2124 2 года назад
Spy technology
@meme_Overflow
@meme_Overflow Год назад
😂
@AMAli-ct5df
@AMAli-ct5df Год назад
You said it😂
@petrus9
@petrus9 11 месяцев назад
lmao
@xtraphilip
@xtraphilip 11 месяцев назад
I thought so too 😂😂😂
@gamebred6995
@gamebred6995 10 месяцев назад
😂
@pencilmeesai1944
@pencilmeesai1944 Год назад
able to understand easily !!!
@masterwayne9790
@masterwayne9790 9 месяцев назад
Thanks for simple explanation with avenger level budget.
@kas8887
@kas8887 Год назад
Thank you for such a good video
@christinawatkinsyoutube
@christinawatkinsyoutube 2 года назад
5 minutes ago I didn't know was CRM was and now I know, and I was entertained! this is great
@chummagovind492
@chummagovind492 Год назад
3
@mayankvora8116
@mayankvora8116 Год назад
What an amazing video with great story telling way
@elvinzuniga5922
@elvinzuniga5922 Год назад
thank you, nice explanation of CRM
@1m_creation184
@1m_creation184 4 месяца назад
love it! ♥
@varietiestypeofvideo9573
@varietiestypeofvideo9573 Год назад
So great video 🥰
@aiyedundeborah7560
@aiyedundeborah7560 8 месяцев назад
well explanatory.......
@Vaishhhu._
@Vaishhhu._ 2 года назад
Great Video!!!
@Larry21924
@Larry21924 5 месяцев назад
I'm profoundly inspired by this material. The book I delved into on these topics was remarkably transformative. "The Art of Meaningful Relationships in the 21st Century" by Leo Flint
@Decembertok
@Decembertok Год назад
This is greatest ad I’ve seen !
@snowin5797
@snowin5797 4 месяца назад
Really good video
@odysseynoone3831
@odysseynoone3831 2 года назад
The video is unbelievably good. And the tool is really great and powerful for businesses.
@skmaidul4589
@skmaidul4589 Год назад
You too ito
@rajkumarkoli6542
@rajkumarkoli6542 Год назад
Mi
@AmitKumar-jg4is
@AmitKumar-jg4is Год назад
@@skmaidul4589 e
@tyletts4256
@tyletts4256 11 месяцев назад
Good to know
@mulukenkefale4089
@mulukenkefale4089 2 года назад
Wow! Amazing video!
@aurengzebiqbal
@aurengzebiqbal Год назад
4jrirrjririri
@MyNomDePlume
@MyNomDePlume Год назад
Amazing isn't it? The fake reviews?
@kazuyawins3133
@kazuyawins3133 3 года назад
Just what Ive always wanted! A group of strangers watching me all day!
@chelchel6165
@chelchel6165 2 года назад
That's creepy 😵
@VictorZimbardi
@VictorZimbardi 2 года назад
it’s the world of commercialization and consumerism! gotta love it
@ashwoodtreecare
@ashwoodtreecare Год назад
It happens in every aspect of your life, especially online. You are the product.
@abdulazizmohammed7715
@abdulazizmohammed7715 Год назад
Not anymore. It's now a group of robots watching us all day (:
@user-yv3ky8ow9m
@user-yv3ky8ow9m Год назад
@@chelchel6165 Plmmnb
@timlikadivana621
@timlikadivana621 Год назад
Super bai
@winter_2003
@winter_2003 2 месяца назад
Wow amazing video
@winter_2003
@winter_2003 2 месяца назад
Permission to save this for my presentation purposes
@user-uz1gx2dc3p
@user-uz1gx2dc3p Месяц назад
🤩I love it anyway.
@quynhpham898
@quynhpham898 2 года назад
this video is short yet informative, plus the actors are just on point!!
@mdronissheak3913
@mdronissheak3913 Год назад
No
@dirarh
@dirarh 3 года назад
Finally I can watch a short video and understand the power of Salesforce.
@dr.sadiquan.jafarey2456
@dr.sadiquan.jafarey2456 Год назад
Aa!
@bouchraatil.
@bouchraatil. Год назад
٠لعبة
@kaushalyamadhubhashini8661
@kaushalyamadhubhashini8661 Год назад
Good job 👍❤
@user-xt2zr1ls9x
@user-xt2zr1ls9x 5 месяцев назад
It all seems so fun, convenient and harmless. But it gives me the creeps. It's subtle behavioral control to the next level a la Matrix.
@claymcdee645
@claymcdee645 Год назад
Great video! I'd like to use this video to explain to my class what a CRM is.
@salesforce
@salesforce Год назад
Glad it was helpful!
@dorramelliti2369
@dorramelliti2369 Год назад
Bkkkkjl ppm ppp oui je Mme la» je mo0pmm
@dorramelliti2369
@dorramelliti2369 Год назад
Jkllkjjlkkjkkuuu mmyymymymmljhbb. ..,.
@aurengzebiqbal
@aurengzebiqbal Год назад
⁴(5urhrrirhrrurrrtorirotjirrkjrrkkffkjdjdfjfj
@SF_Native
@SF_Native 2 года назад
Excellent video. Thanks!
@chandrakantashekhawat9607
@chandrakantashekhawat9607 Год назад
🎉
@sdlfjlsdirnsfsi232qrlfn
@sdlfjlsdirnsfsi232qrlfn 6 месяцев назад
Wait, you mean a customer is getting surveilled the moment he/she searched for a product which a business offers, wow I will have nightmares now on this on how I got manipulated to buy stuff online/offline.
@jezuconz7299
@jezuconz7299 2 месяца назад
Yes, that's common sense, the first moment you've searched for a product on Google, they know. Marketing agencies know. Immediately. That's how the internet works nowadays
@danielahermosillo8991
@danielahermosillo8991 Год назад
Give the team who made this video a raise! amazingly well explained
@m.r.official_youtube
@m.r.official_youtube Год назад
Kk
@dharmveersingh9134
@dharmveersingh9134 Год назад
Q. Ya fa
@ndeipishamwari
@ndeipishamwari 2 года назад
Good Narrator
@MyraSharad
@MyraSharad Год назад
Done
@juzzie
@juzzie 3 года назад
Great video !!
@salesforce
@salesforce 3 года назад
Glad you enjoyed it.
@technodaisy
@technodaisy Год назад
Thank you for this informative, and entertaining video.
@toufikbenkouar1694
@toufikbenkouar1694 Год назад
L'
@toufikbenkouar1694
@toufikbenkouar1694 Год назад
L'
@sabitraghimire8091
@sabitraghimire8091 Год назад
..
@chhf8471
@chhf8471 Год назад
@@toufikbenkouar1694 qqq QQ 😂àààl LLB
@sushilrajvenkatramanraminw1365
@sushilrajvenkatramanraminw1365 3 года назад
Great video, That's another way to explain about excel sheets. 😜😅
@emmanueloluga9770
@emmanueloluga9770 2 года назад
1:35 Everybody knows about Celeste,................ EXCEPT Celeste!!!!
@lindsaycooke361
@lindsaycooke361 25 дней назад
scary!!
@JetSoftProHQ
@JetSoftProHQ 11 месяцев назад
Salesforce CRM is a highly convenient solution, especially when custom software isn't necessary for specific business processes. We often recommend our customers to explore Salesforce for their CRM needs. However, we also believe in the power of automation and offer our own comprehensive solution to streamline and optimize business processes. In fact, we have included Salesforce in our selection of the best available CRM systems on the market. It's all about finding the right fit for each unique business requirement.
@AlyssaMonetMason
@AlyssaMonetMason 9 месяцев назад
Cool
@fromtheprisontothepalace7985
@fromtheprisontothepalace7985 2 года назад
Do you need to be a license real estate agent to acquire CRM
@rodjoseph5424
@rodjoseph5424 2 года назад
This was done well!
@davidcastanedaYFE
@davidcastanedaYFE 2 года назад
What a great video, just wow!
@yang-liu
@yang-liu 3 года назад
This video is straight to the point, informative, and entertaining. Thank you!
@anodius-com
@anodius-com 3 года назад
Great CRM video pitch!
@batangpulubi7870
@batangpulubi7870 7 дней назад
So carol knows what i search on the internet?
@MalikAwan-pd6ux
@MalikAwan-pd6ux Год назад
Thanks L0011
@roycon1041
@roycon1041 2 года назад
Thanks for sharing this informative video! 🙂
@user-di1qf5rh8p
@user-di1qf5rh8p 2 года назад
👍
@Nikolay_Grigoryev
@Nikolay_Grigoryev 2 года назад
1:35 is there a part that teaches Celeste to ride faster?
@margaretfrankiewicz5754
@margaretfrankiewicz5754 5 месяцев назад
I was looking this up for job information, and i can say im completely underwhelmed. This is way worse than suggestive selling and willl break your savings. If i say Christmas sweater, i certainly DO NOT need AI shopping, choosing the perfect sweater for me, i still want to find it myself.
@uygygog
@uygygog Год назад
This is unsettling and the forced positive vibe makes is even creepier
@cheszly
@cheszly Год назад
Basically this is the algorithm when you click something right
@-MAI-1977
@-MAI-1977 Год назад
good
@staciedouglass5750
@staciedouglass5750 Год назад
0:47
@neutron7745
@neutron7745 Год назад
Arigato
@lindsaycooke361
@lindsaycooke361 25 дней назад
do debit card companies have reports like this, i wanna see where all my money is going every month without having to calculate it myself. i need a graph!!
@victortabuncic9042
@victortabuncic9042 3 года назад
Segmentation (by title, industry, product , location etc) ; Outreach (mass emails, sales cadences, marketing campaigns etc.) ; Sales pipeline management & prediction (e.g. in the beginning of the year you can predict with 90% accuracy your total bookings for the end of year based on historical won deals data) ; Business Process Automatization (e.g. send a quote out to the customer in 5-10 clicks etc.) ; 360 degree view of all historical interactions thus a more efficient communication (e.g. making sure the customer is never "chased" by 2 different employees) ; Sales employees leaving, information remaining. And many many more :)
@riyanali7534
@riyanali7534 2 года назад
P
@niggamany
@niggamany 2 года назад
BOSS MAN THANKS
@mohanm5238
@mohanm5238 Год назад
N.
@jimmyallouti
@jimmyallouti Год назад
C tu n'y tu y
@bandhukumar3392
@bandhukumar3392 Год назад
P
@TJ-po9ol
@TJ-po9ol Год назад
Shake down on Celeste
@okayman2057
@okayman2057 Год назад
I thought this was going too be a boring video, but it was actually engaging.
@james77011
@james77011 3 месяца назад
This is some scary technology if it get hacked
@stevenfortney2752
@stevenfortney2752 2 года назад
CRM!
@vishunathan6342
@vishunathan6342 Год назад
B
@maysam5451
@maysam5451 Год назад
thank you 😊👌🇩🇿
@mirunacraciun1591
@mirunacraciun1591 Год назад
Is this Niecy Nash's voice?
@josephanthony1655
@josephanthony1655 2 года назад
So what is CRM ?
@parsonage123456789
@parsonage123456789 2 месяца назад
the civil republic military
@claudiacorral4559
@claudiacorral4559 Год назад
CRM is like someone stocking you???
@msmdare
@msmdare Год назад
Stalking, nope just AI getting your info. Just like You Tube, uh and Facebook, Instagram your supermarket app, need I continue?
@lindsaycooke361
@lindsaycooke361 25 дней назад
yes
@suchanakhatri203
@suchanakhatri203 Год назад
S9
@ProstoyRu
@ProstoyRu 3 года назад
CRM-система «Простой бизнес» поможет вывести управление взаимоотношениями с клиентами и процессом продаж ваших товаров или услуг на новый уровень.
@mariaborakhava7554
@mariaborakhava7554 3 года назад
Happy to be your partner!
@Geay-ej4jv
@Geay-ej4jv 5 месяцев назад
What happened when your data and privacy have been leak and data was compromised by CRM ?
@muditbhagwani4034
@muditbhagwani4034 Год назад
not gonna lie this kinda felt like stalking
@MyNomDePlume
@MyNomDePlume Год назад
I LOVE the fake reviews and comments.
@melissaenciso284
@melissaenciso284 2 года назад
M
@d33zknots88
@d33zknots88 10 дней назад
Why does this video feel like an ad.
@sanapdnyaneshwar7655
@sanapdnyaneshwar7655 Год назад
BB
@ToolSearcher
@ToolSearcher 10 месяцев назад
CRM, powered by Salesforce, is a game-changer! It revolutionizes how businesses manage customer relationships. From organizing data to tracking interactions and gaining valuable insights, it's a must-have tool. Enhance your sales, marketing, and customer service efforts with the power of CRM.
@srmanimation1089
@srmanimation1089 Год назад
Make me ceo of your company 😜
@seekingtruthnotfindingany7301
@seekingtruthnotfindingany7301 10 месяцев назад
Thats scary and intrusive.
@wolfhawk1999
@wolfhawk1999 Год назад
Definitely looks like a good tool and I'm sure it's very useful, but man this kinda creeps me out haha
@bukyaanjienayak5683
@bukyaanjienayak5683 Год назад
Mp, l look p po po prakash karat op
@didarsingh8840
@didarsingh8840 Год назад
0p
@rohits2233
@rohits2233 Год назад
Creepy
@fouziabenleulmi4964
@fouziabenleulmi4964 Год назад
٥م
@miccheck1516
@miccheck1516 Год назад
This is the most annoying ad I’ve ever seen on RU-vid.
@clemont-ib6pl
@clemont-ib6pl Год назад
I know you misclicked
@FirmaoCRM
@FirmaoCRM 2 года назад
Hi, great video ! We offer a CRM system with customer relationship management functions. You get flexible software, fully adapted to the needs and capabilities of the company. The ability to manage the company online from a web browser - also on a mobile device.
@nerD1574
@nerD1574 5 часов назад
stalking technology
@lisafinney9014
@lisafinney9014 2 года назад
💚💚💚💚💚💚💚💚💙💙💙
@shashimendiratta346
@shashimendiratta346 Год назад
Jai Hind Bharat mata ki Jai ho Modi is great Modi ji is great son of soil he is of of India thanks God bless Modi ji with long life
@ulyssescpt
@ulyssescpt Год назад
Salesforce just sounds like a new hyped way of force marketing into people's lives. All these execs on these videos are trying to act like Steve Jobs from Apple. Salesforce acts more like a cult. If you go to one of these Dreamforce, don't drink the cool aid.
@asiyaasiyaajaz264
@asiyaasiyaajaz264 Год назад
P0
@quebuena111
@quebuena111 Год назад
So it’s a way to harass people
@gudiahingu2564
@gudiahingu2564 Год назад
NnNNNNNAAA
@mohamednourti659
@mohamednourti659 Год назад
Ll
@tapiaboyz8014
@tapiaboyz8014 9 месяцев назад
Sounds like a headache.
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