Thanks for explaining this discipline and role. How do you use business process redesign by Porter to set up or reorganize operations? What are typical inputs in a call center?
Thank you for your appreciation! If you found the information valuable, please consider sharing my videos with others who might also benefit from the content. Your support and sharing can help more people discover and learn from the videos. Best of luck with your studies and future pursuits! Have a wonderful day!
Hi Laurence, excellent videos, very informative with lots of insights. I am searching for an operations management training course for shared services centre in financial services (banking operational processes and software development). Any suggestions? Thanks.
Hello jrodriguezq, My own "Operations Management A-Z" course is general to all industries. Im afraid i dont know of one specific to your situation. All the best, Laurence
@@LaurenceGartside Also, I´ve been trying to download your 10 key steps to Propelling your Career in Operations Management FREE PDF Guide, but with no luck. How can I access the PDF? Thanks.
