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What is the difference between a SLA and a KPI? 

Bernard Marr
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In this video I explain, in very simple terms, what the difference is between key performance indicators (KPIs) and service level agreements (SLAs).
If you would like more information on this topic, please feel free to visit my website and sign up for content updates! I write articles every week on various different topics such as Big Data, Blockchain, Key Performance Indicators & Metrics.
Visit the Key Performance Indicators & Metrics topic page here: bernardmarr.com/default.asp?c...
Thanks for watching!

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6 авг 2024

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Комментарии : 19   
@gregoryv000
@gregoryv000 Год назад
Thank you! Please continue producing such videos, its short and to the point. Very informative and helpful!
@bernardmarr
@bernardmarr Год назад
That’s great to hear - thank you 😊
@gregbrown5554
@gregbrown5554 5 лет назад
Thank you again Bernard.
@mindmate7474
@mindmate7474 2 года назад
Wow!!! To the point.. Thank you.. you made me understand this in 2 minutes where other videos couldn't do it in 10 minutes..👌
@bernardmarr
@bernardmarr 2 года назад
That‘s wonderful to hear!
@EdsonNascimentoEN
@EdsonNascimentoEN 4 года назад
thanks for the clear explanation.
@trinitrotoulen
@trinitrotoulen 4 года назад
Thank you for explaining
@akilathar3754
@akilathar3754 3 года назад
You nailed it
@mohammedismail6754
@mohammedismail6754 4 года назад
Hi Bernard it's was very helpful. Could you please brief a little more on KPI and SLA for better understanding
@aradhanamote9155
@aradhanamote9155 5 месяцев назад
Multiple kpi's are aggregated to SLA. Is it true or false?
@mohammadreyaz6071
@mohammadreyaz6071 9 месяцев назад
Superb
@manithchandratalk
@manithchandratalk Год назад
awesome
@chandu4849
@chandu4849 2 года назад
Good sir
@FactechSolutions
@FactechSolutions 3 месяца назад
SLA Dashboards video - ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-BjYLmM1gHe8.html
@kunalkhatri6555
@kunalkhatri6555 11 месяцев назад
good but try to speak a bit louder
@brabinmaker9317
@brabinmaker9317 Год назад
?
@mohammedismail6754
@mohammedismail6754 4 года назад
Hi Bernard it's was very helpful. Could you please brief a little more on KPI and SLA for better understanding
@bernardmarr
@bernardmarr 4 года назад
Hi Mohammed, you can have a look on my website, here is a good article to start with: www.bernardmarr.com/default.asp?contentID=1380
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