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What To Do With An ANGRY Coaching Client

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Free coaching resources & trainings: lyssadehart.podia.com/
Having an Angry Coaching Client can be a tough one for coaches to navigate. Let's visit on compassion, empathy, clarification of goals, and much more! Please subscribe, comment, and share - thank you!
Where can you find Lyssa?
Website: lyssadehart.com/
Book: The Reflective Coach: amzn.to/3LeW7oQ
Mentor Coaching: lyssadehart.podia.com/icf-men...
Certified Power of Metaphor Coach Course: lyssadehart.podia.com/coachin...
Coaching Supervision: lyssadehart.podia.com/coachin...
Locus of Control: • Locus of Control Made ...
If you would like to buy me a cup of joe as a thank you for my content, please visit me here: www.buymeacoffee.com/lyssadehart
Lyssa deHart, LICSW, MCC, BCC is the author of StoryJacking: Change Your Dialogue, Transform Your Life; and the Reflective Coach. She is the host of the Coaching Studio, is a Confidence Coach, Certified Mentor Coach, Coaching SuperVision Partner, ICF PCC Assessor, and coaching educator. Using her understanding of the ICF Core Competencies, combined with her knowledge of Neuroscience, Lyssa works with Professional Coaches to expand their capacity to partner with their clients through how they show up and hold the space for those with whom they work.
Cheers, Lyssa deHart, LICSW, MCC, BCC
00:00 Intro
00:12 What To Do With An Angry Client?
01:30 Overview
02:08 Compassion & Empathy
02:50 Clarification of Goal
04:34 Recontracting the Work
07:25 Exploring The Client's Readiness
11:00 Coaching Supervision
13:30 Referrals

Опубликовано:

27 июл 2024

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Комментарии : 13

@LyssadeHart День назад

Join my Free Monthly Coaching Q&As here: bit.ly/MonthlyQAsforCoaches Each Month we will discuss a Coaching Topic that will support your growth. Get access to the past recordings as well and get your free 1 Resource Development CCE for each month! Woot! 💖

@sabinebarth2220 Год назад

Thank you Lyssa, for answering my question! It showed me that I am already doing many things right in my coaching practice. Looking forward to more videos! Best, Sabine

@LyssadeHart Год назад

You are very welcome and Thank You for asking a question! :) Cheers, Lyssa

@chrisalessi1 Год назад

Lyssa your videos are so informative. I have learned so much from you. Do you have any videos or tips for coaches making videos and how you follow your talking points? You do such an amazing job. Thanks for your work.

@LyssadeHart Год назад

Hi @Chris Alessi. That is a great question. I do not... yet! But I could create a few; I am certainly learning a lot as I go on how to keep myself on track. :) Thank you for that great suggestion.

@amaliasantos1941 Год назад

Hi Lyssa, thank you so much. I loved your video. Could you please share the link to the "locus of control" video you mentioned? Many thanks, Amalia

@LyssadeHart Год назад

Hi Amalia, I am glad you liked the video, I just added a link to the video on Locus of Control in this video's notes. :) Thanks for asking. Sorry, I didn't think to do that initially.

@38Flowers 8 месяцев назад

Lyssa.. I absolutely love your content and work, thank you! This particular topic I’m finding difficult to feel comfortable making the decision on to forge forward with the coaching with the angry client versus ok, it’s time to have an honest conversation. When it’s quite obvious of course, I get that. But I’m guessing it’s not always going to be obvious? So I’m wondering if some rules of thumb or signs might be useful.? Thank you again! I really appreciate it

@LyssadeHart 8 месяцев назад

LOL, the first rule of thumb is to ask... Some people will be angry in a big obvious way, while others will shut down and stop talking. If you know your client, then when you notice a shift in the emotional energy, ask what is going on. I wouldn't ask if they were angry, but rather, share, "I am noticing a shift of energy, what just showed up?" Then let them tell me. I had a client once make an very extreme face while we were working and my instant response was she was angry, when I asked about the face, "That was a face, what just happened?" she responded, "That's the face I make when my mind gets blown..." So, an assumption on my part would have derailed the conversation. :)

@38Flowers 8 месяцев назад

Ah, true! Just ask. Sometimes the simplest thing is true. Thank you so much for your reply. Your videos and content have been extremely helpful and inspiring. I’m a former teacher and I really relate to how well you teach coaching and your organisation and delivery skills too. It makes such a difference! Thanks so much again :)

@LyssadeHart 8 месяцев назад

@@38Flowers Yay, I taught courses for the Military for years, then for a local university, then for several coaching schools. :) I am glad that my delivery is helpful. It's hard sometimes because I don't use a script, so sometimes I go off-topic as my mind makes connections. It's good to hear it's not causing any extra confusion. :)