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When a Simple Job Isn't Simple

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I thought I'd bring y'all along with this project, where a simple job became something more due to years of rust.
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20 авг 2024

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Комментарии : 479

@portupgrade 4 года назад

3:00 imagine , you are having your coffee and two guys come and cut the fence of the coffee shop with cordless grinders ...and take it away... 😂😂

@martyn334 4 года назад

sometimes taking a hit and doing it properly and keeping a good customer is worth it..

@chopperhehehe 4 года назад

I second this comment 👍👍👍😜🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🎣😁✌️

@keysislandhopper4768 4 года назад

I once did a fail job, and lost the dude,,,

@blly8325 4 года назад

Going the extra mile will sometimes get you other customers from one referral.

@rhinomite5203 4 года назад

I am General Contractor by trade and there is 2 very important things I've learned in the 30+ years I've been in the business, 1) you do not sometimes get what you pay for, you ALWAYS get what you pay for, and 2) but definitely more important, always take care of the customer, even if you lose a few bucks to do it right. Customer service is super important, always. You take care of them and they will tell 5-10 people, if you mess up, they will tell everyone they know. Just words of advice and wish you all well. Subscribed

@kaptein1247 4 года назад

I advice taking a hit after the job

@Farmboy1544 4 года назад

$350 still seems pretty low. Hope your customer knows what a deal they got. The metal-fab shop I used to work for wouldn't send a truck out for less than $1000.

@leso204 4 года назад

call out charge minimum $1000 ? they still in business ??

@Farmboy1544 4 года назад

@@leso204 At the time we did mostly I.C.I. work. So the contracts would get into 5 figures very quickly. But perhaps it's not comparable to helping out the neighbourhood restaurant.

@Farmboy1544 4 года назад

Wages $34.00 /hr x 2 welders for 1day, $544. Consumables/materials, business ins., profit, vehicle exp. office exp. taxes, building/shop exp. (mortgage/lease), tool depreciation exp. business marketing exp. approx.$350+. All of a sudden you're at $900 for wages and expenses. That's why $350 seems way too low.

@optomodesigns4278 4 года назад

leso204 depends on your business model. If you’re doing an average of 100 ton jobs of fabricated steel why lose those workers and manhours for a $200 job where you’re best case is $50 profit

@joshmiller3673 4 года назад

@@Farmboy1544 I think you made those numbers up. In my neck of the woods unions don't even pay $34/hr, let alone a couple guys working out of a 20 year old jeep grand Cherokee with tools thrown in the back. I don't know how all the rest adds up to as high as you got it either. If you have a $100k service truck with built in air, welder, pay insurance for your guys, 401k etc, sure. But that's not what this guy has going on.

@halfmoa 4 года назад

I appreciate your transparency when talking about billing and your thoughts behind it. As a maker of stuff that occasionally gets commissioned to make a piece I really struggle. If I charged my actual time they'd never be able to afford it because it might take me 8 hours with my tools and equipment whereas it may take a properly outfitted shop only 2. I do it because I love it though.

@douglasgoldstein8990 4 года назад

I hear ya, and I had the same issue for the first few years. Eventually, I figured a great simple method that was easy to explain to my customers: Repair work was $100/hr w/1 hour minimum, then anything over an hour would only be billed in 15 minute increments (plus any material). Full custom jobs cost was broken into material cost, and then 3x that for the labor. That formula worked for years, and my customers loved it, especially when I only charged them the material cost up front, and then told them I don't make a penny until the job is done and they are happy with it....which they always were :-)

@henryrollins9177 4 года назад

@@douglasgoldstein8990 A proper Goldstein...!

@douglasgoldstein8990 4 года назад

@@henryrollins9177 LOVED you on your guest appearance on TOOL's album!

@henryrollins9177 4 года назад

@@douglasgoldstein8990 I know i know, was one of the high points on my career..😉

@davidmiller4594 4 года назад

I always had a "unforeseen conditions" clause in bid contacts. And I explain to the client that it simply means anything that isnt viewable or known and considerably changes the scope of the job as it is written in our agreement. I also point out that if that was to happen, a change order is drawn up so the client is aware to the reasons for the change. In every case it was obvious, similar to this one. Taking a hit for a mis bid or any mistake made by myself is fine, and I've done that without sacrificing work we quality. But an unforeseen condition is no one's fault.

@reganlundstrom7046 4 года назад

S.W.A.G. Sorta Wild Azzed Guess

@danj7348 4 года назад

So you add half an hour of additinal paperwork for a job that thakes you 1 hour longer than expected?

@davidmiller4594 4 года назад

@@danj7348 Half an hour?

@robertoangelocordoba1637 4 года назад

Haha! Someone from my area wanted me to fix something like 10 chairs with similar looking rotten feet with my stick welder. She says it shouldn't take more than an hour and at first I was baffled because that is easily a 2-day job. Turns out she wanted us to just pile on weld beads on the rusted out square tubing and pay us (two men) 500php (about 10 ish USD) for it and when I told her that it's gonna be more like a 2 days and 100 USD she told us she was the boss and we knew nothing. We didn't take the job. Such a shame too, I had all the tools packed and ready to go. Not easy considering I had to walk 2 km to the job site.

@richardhalsey6049 4 года назад

Charge $1 an hour to do a job and $99 an hour for knowing how to do it.

@Equiluxe1 4 года назад

Someone forgot to put drainage holes at the bottom of the posts so water dose not build up inside.

@johnmorris7960 4 года назад

That is exactly right. The water is more than likely the result of condensation from temperature change and any hollow bodied project needs at least one drain hole in the lowest point. A hole drilled in the center of the footplate would have probably made this last longer originally than it did. Nice repair and a nice tip on using the diagonal cut for more weld and strength.

@pooinyourass 4 года назад

I agree with This statement but also I have run into multiple times where that 1/8" hole on thin wall tube or tubing has plugged up full of rust and other debris causing the steel to rust out premature or bulge after a good freeze

@Equiluxe1 4 года назад

@@pooinyourass That is why It should be quarter inch or even three eighth inch you will need the larger size if the railings are going to get hot dipped which is what I recommend although I have sometimes had them electro zinc passivated when a smother paint finish is required and or they are going indoors.

@Ccorniit 4 года назад

I tend to disagree this. If that tube were welded completely sealed, then no drainage hole needed. Steel is not permeable so water vapor cannot get inside. Also the amount of air that is in the tube during time of fabrication cannot hold enough water to rust it inside out. Also rusting process would burn the oxygen quickly and as the tube is hermetically sealed no extra oxygen cannot get in. However if you cannot weld it completely air tight then it is better to leave drainage hole.

@Hammerjockeyrepair 4 года назад

@@Equiluxe1 we cannot do large drain holes as this leads to yellow jackets and wasps building nests inside and stinging customers!! Its a tough situation but most of the time its gotta be welded shut!

@1pcfred 4 года назад

A job is only simple when someone else is doing it.

@PeteJDunham 4 года назад

Ahahah ) Nice )

@kaptein1247 4 года назад

my new motto

@wcsairinc 4 года назад

You are a skilled craftsman, with integrity. As a contractor I do a job walk, and if I have a questionable job, I will quote the customer a low, and a high price for unforeseen problems. Keep in constant communication. I have made mistakes on my spreadsheet as well and I am ok eating my mistakes. Some jobs you do lose a little, but it will come back ten fold in referrals going the extra mile. I make it a habit of not going back for more money, unless it was quoted as such. I will do the job right like you. Cost no longer plays a roll in my hard bids. Been in business since 1995, and I don't advertise, and took down my website. Just one mans opinion. Hope this is the food for thought you were looking for.

@velcroable 4 года назад

In Germany such parts are hot zinc dipped, then painted. Great save for flimsy materials.

@StopTeoriomSpiskowym 4 года назад

Zinc go away too. give time. This closed profils can be anti rust paint inside with wax like cars closed profiles

@ironwooddesigns870 4 года назад

Two things: I am really happy to see someone else that does not charge for drying paint time..... I always thought it was stupid and a rip-off to do that. I really thought I was the only one that felt bad about some of the prices I've had to charge my clients, to the point that I have done the math 5 or 6 times looking for a way to give them another discount, lol!

@Mikey-ym6ok 4 года назад

if only everyone had that mentality.used to be a cab driver way before i was a welder and always tried to make their trip as cheap as possible. that's how you keep a customer and spread your business by word of mouth.

@moth.monster 4 года назад

makes no sense to charge for paint drying, you're literally doing nothin lol

@curbo34 4 года назад

@@moth.monster On the flip side of that, if you're taking up floor space in a shop, that's annoying to people working. It all depends on the scopr of your business. If I'm running a automotive repair shop out of 2 bays with 2-3 guys in the back, and one bay has paint drying on something, it easy to see why a shop would charge if they could have another vehicle in.

@ManCrafting 4 года назад

Interesting. I am actually listening to a Continuing Education Class on Customer Service. You provided excellent service in this case. Great job. See you in a week.

@42Fab 4 года назад

yep, another trip to Atlanta, I should just get a house there

@ManCrafting 4 года назад

42Fab - Metal Fabrication & Signage haha. For real.

@douglasgoldstein8990 4 года назад

The best advice I could give on providing excellent customer service is to treat the customer like you would want to be treated. Sounds too simple but it works. When installing custom gates or entry ways, I would explain how I would be building the support structure so that you don't see any of the mounting hardware, because that's how I would do it on my house. People LOVED when I would tell them that I would be treating their house as if it were mine while doing any work on it, and I did. 6 years after my business and I STILL get calls for work today, from old customers or referrals. Makes me smile every time :-)

@Batti2323 4 года назад

I really appreciate your real-world explanations of how you handle these situations. Thank you!

@keithtynan7469 4 года назад

It is damned decent of you to outline your process. For guys starting out - and you know this - getting the bid right is a challenge. Good for you!

@curbo34 4 года назад

There are only a handful of channels that can take potentially boring subject matter and make them incredibly interesting, and this is one of them.

@AlAmantea 4 года назад

When you care about your work and the end product, the customer always notices. Especially when you are fair about pricing. This particular job could have gone a lot differently. The client could have seen taking the parts to the shop as simple price gouging once you were on site, as this happens a LOT in our industries. This case I'm sure the client recognized your attention to detail and work ethic. It may take a while, but I'm also certain that this job will pay you back many times over in recommendations from this client. Well done, Richard... Enjoyed meeting you here in Baton Rouge...

@scottdicker7051 3 года назад

I love people who earns their customer’s repeat business. Pays off exponentially, bravo!

@gregwarner3753 4 года назад

A anti rust technique from the early tube frame aircraft builders is to coat the inside of the tubing with linseed oil. In this case I would have given the inside of the pipe ends a shot of Rustoleun primer before closing off the ends of the tubes.

@robertalexanderhoffmann8229 4 года назад

Doing the right, durable and inexpensive is not easy, but you did the right thing and gained a satisfied customer! Keep it up !

@dathonlawler81 3 года назад

Wow. You really run your company like one should be. No corners cut. Very professional. Proper PPE. Excellent craftsmanship. Beautiful work. Considerate of customers. I hope you’re killing your local market. I’m beyond blown away!!!! I wouldn’t do anything different for billing.

@42Fab 3 года назад

Thanks, we try.

@804USAR 4 года назад

You would definitely be at the top of my list for metal work. Good honest craftsman that cares about the quality of his work and his worker's work versus maximizing the buck.

@42Fab 4 года назад

Thanks 👍

@wansolve2036 4 года назад

You might have made a little less on this job but you did all you could to be fair and provide an excellent product to your customer. A side benefit is you end up with a very satisfied customer that will be glad to send you referral business. The bonus is that your work is perfectly displayed in a high traffic area where customers and neighboring businesses will see it and perhaps ask the owner who did the work for them! Great job on the railings and great work ethic, thanks for the video.

@markkiser5120 4 года назад

I found that after drilling concrete you should blow the hole clean as the dust acts like a lubricant and does not let anchors seat well

@gerjaison 4 года назад

2:26 - "So we make the executive decisions, our cost ...." Very honest and decent, i hope you have a successful business and enrich life, and all the best to the people around you and all that.

@mtdewchallenger 4 года назад

That customer should value the deal he got. Good Job and Good Work !

@felixcat9318 4 года назад

I really liked this video, good decision to RTB and carry out the remedial work. I particularly liked that you were aware of the possibility of disturbing your client's customers and worked around that. The newly improved railings will no longer pose a risk of collapse and the work was carried out to a high standard and without delay. Your pricing was very fair and its easy to see why your client chooses you to carry out his repairs. Subscribed.

@kenweld4544 3 года назад

Most of the quick and Simple Jobs are NEVER quick and simple. But it is more satisfying when they are done and the customer is happy

@cryptobackupservices8995 3 года назад

If you not among any forex investment you missing out ask me howw

@ardvark84 4 года назад

Common problem with this kind of structures is that there are no wentilation holes. Moisture is building up inside and it cannot escape so metal is rusting away. There should be a hole in the base plates to let the water out and there should be holes on the top, in vertical tubings. Fence would last much longer that way. But then of course, you wouldn't get that job. I have to say it would be a pleasure to work with you because you have amazing work ethics. Congratulation!

@solo636 4 года назад

As long as your happy and the client is happy it's a job well done 👍

@DomagojMago 4 года назад

I am so envious for how lucky you are to live where you do. Here in Croatia where I live i would have charged about $40 for the same job and some customers would still think it's a bit too much... (btw. gasoline is about $6/gallon here)

@dunc71 4 года назад

Is a US or UK gallon?

@movaughn20 4 года назад

Story of my life... It's also a variable for me, on tenant accommodation. Some times it's just easier to remove even take away from customers and work comfortably without johnny know it all putting in his too cents...

@TheRealFOSFOR 4 года назад

Don't know if people know of these tools, but I fell in love with it when I first stumbled across one. S-KA 6-10 SDS+

@saineyjarju3293 2 года назад

this is my job I really appreciate it this is my key of heart I like it

@Faulpelz55 4 года назад

That's the reason why I do such jobs either with stainless or galvanise and powder coat the steel. You can have the tubes coated on the outside with just paint or powder, but at least the humidity kept in the fully closed tube cares for rust. Not to mention small scratches on the lower part of the railing and the influences of dog urine and salt. Personally, I skip jobs, when the customer wants to save money on the coating.

@nickkk420 4 года назад

As a salesmen, I can attest a good customer stays a good customer, because of good service, There was no need to swallow the additional cost for your client, as he'd have come to you anyways, but it's appreciated I'm sure, it's not what will keep him coming to you, it's whatll have him send his kids to you

@DuncanAitken 4 года назад

Taking pride and the time to do a job well done always pays dividends. You have a happy (repeat) customer plus you don't have to re-visit shoddy work.

@johnw4590 4 года назад

Going the extra mile always pays off in the long run... good lesson.. been in this position a couple few hundred times..lol

@isaacthomson683 4 года назад

not sure if this was meant to be unlisted but I'd put it on your feed- I liked it

@42Fab 4 года назад

It's unlisted and currently available to patrons as an early release, but some people are smart enough to look at playlists and find things early! Good hunting.

@nickacoutin2505 3 года назад

Honestly and a happy customer will make you sleep at night. 👍

@molleywood 4 года назад

If I was you I would have pitched for new railings considering the shape they were in but never the less great honest work!

@tonylee9832 4 года назад

Going the extra mile is quality... Its a repairjob soo well done best u can do out of it at a low price. Extra mile would be sandblasting+duplex system. Greetings from Germany

@timort2260 4 года назад

Pretty dope break down. I'm moving back into a similar field pays better then art but I would highly recommend using a weed sprayer and drilling wet I always hate dry cuts or anything the makes dust with people around. Even a small shop vac setup will do a great job on active jobsites. Great video.

@miserablecunt 4 года назад

Honesty in business combined with common sense is indestructible 🤙

@woody9101 4 года назад

Hey for future you should get a vaccum for the holes instead of a leaf blower. Sucks up the silica instead of blowing it around by outdoor seating.

@calimesacox 4 года назад

I specialize in automotive Diagnostics and electrical.... my in shop rate. 125.00. Per hour my call out rate is 150.00 with a min of 2 hour. Now that being said I do a lot of trailer to truck light fixes. And I very rearly ever go past 2 HR. And if I am getting into a job and I see that the problem is bigger then 2 hr I will take it into the shop at the rate of 125.00..... I am so nice to my customers that most often I don't always charge full pop.

@davidhenderson3400 4 года назад

I learned a long time ago there is no such thing as a 5 minute job. It will always take longer than you could every imagine.

@theodorebowers9737 4 года назад

People do not understand repair work as a lot harder lot more expensive than regular just to build it I could go into great detail to try and explain I really don't think that's necessary Psssss GREAT WORK

@markfryer9880 4 года назад

I hear you. I work in maintenance at a private school and trying to fix stuff is always harder than building it in the first place. Sometimes though, you have to bite the bullet and declare something as Beyond Economic Repair. Other times you have to keep something going until it can be replaced.

@BillMacfarlane 4 года назад

Oh yeah mobile is always more. What may not be obvious to some clients is there’s 4x load/unload time for every trip - load up the tools at the shop, unload onsite (and hopefully you don’t have to park too far away), load up at the end of the day, then unload again back at the shop. So even if you’re onsite for 1 hour, it’s a couple hours at least that you’re dedicating to that job.

@billbaggins 4 года назад

It's no fun if it's easy😁 I'm retired due to health reasons. Most things I do for people are quick jobs that I don't charge for but anything over a few hours I gladly accept beer.

@Mikey-ym6ok 4 года назад

thats true with welding. thats why i do not like mig as mush as like tig. its just way to easy. Zzzzzzz

@billbaggins 4 года назад

@@Mikey-ym6ok Both have their places but yeah I prefer TIG, much more satisfying. Strangely took me years and 2 welders till I felt comfortable with MIG but TIG was only a 5-10 minute "have a go " session and I was hooked 😁

@billbaggins 4 года назад

@Travis Thacker I missed out on the fun of learning properly. Younger days, I had the money but not the time and was mostly fishing. Sold the boat and bought a house in early 40's. Started accumulating tools and learnt and burnt, still got a ways to go before I can call myself good but i'm competent enuf for my needs. Now early 50's and in health forced retirement, got all the time but no money🤦‍♂️ Scratch start TIG sounds and looks pretty tricky, kinda glad I learnt with newer machines. Filler rod control is a pain with shaky hands and failing eyes but sometimes I get a few beads i'm proud of 😁

@jjppsanchez77 4 года назад

At first i thought it was a DeWalt commercial. 😂 Great video guys!

@fleafrier1 4 года назад

Where I work we only use stainless fasteners unless something else is spec'd out by engineers. We also spend a little extra and use stainless baseplates whenever we can. It's worth it to know that what we install will never rust out. Redheads are very strong but they will not last in the elements. Don't mean to knock your job. It looks like you did a solid repair overall.

@42Fab 4 года назад

Not an unreasonable comment. Just have to tailor the work to the customer and the budget. I expect this repair to outlast the fences, which is all the really matters in the end.

@kimmer6 4 года назад

I had a plumber charge me $326 for 6 minutes of work...cut off a 3/4 leaking soldered fitting on a hot water tank and push on a Shark Bite to connect the flex hose. I would have done it myself but I was 2000 miles away at a wedding in Mississippi. You seem like a great and fair deal.

@42Fab 4 года назад

That's high, but the reality is, it wasn't 6 minutes. He had to drive there, take a call, or have a dispatcher who does, have the supplies on hand, shop for those supplies, and had to allot a portion of time for the "what will this job need?" factor.

@kimmer6 4 года назад

@@42Fab I ran a successful engineering business for years. I know about fixed costs and unexpected complications. This plumber is an independent whose ''shop'' was 3/4 miles from my building He works out of his home garage. Everything he needed was on his truck. He ripped me off. The guy should have cut off the old fitting and sweat soldered a new one on...an 8 minute job if I did it myself. This would be like you grinding the railing in place and stuffing in JB Weld, grind it to shape then spray paint it. With a quick look around your shop, I know that you do quality work at very reasonable prices. I called him a few weeks after the job and complained. He said ''So don't call me next time''. Fine. I got on Yelp and added to his bad reviews. You know this kind of fly by night guy... The one who can ''weld snowballs to screen doors'' with his 810L welding rods. You flip the rod over and it says 7018..... He keeps his rods in the oven but his wife gets really pissed when she needs to bake cookies.

@SophiaLauren23 4 года назад

Another lesson: do not quote unless you see the job first

@riddikssaga 4 года назад

Not really the lesson to understand here...sometimes it's hard for a customer to explain what the job is...

@SealofPerfection 4 года назад

He saw the job. Thought it'd be easier than it turned out. Sometimes you don't know until you tear into it

@michaelhughes2755 4 года назад

I always look out job first before I give a quote

@xfhnhhgjbvcfg 4 года назад

Doesn't matter if you are charging by the hour.

@adirondacker007 4 года назад

Grinding around "civilians" is a huge liability. I've rehabbed a lot of railings over the years. I've found that 3/8" anchors break off pretty easily. I use a deepwell socket and breaker bar to overtighten them to failure. Heavy gloves are mandatory if you wish to retain knuckle mass... and blood...

@Sffker 4 года назад

The problem with that is you’re more likely to break the anchor free in the concrete as well if you can’t snap it. Grinding it off is a quick easy way to do it with less effort on your part because you’ll just have to cut and grind it down anyways if you’re moving the anchor location.

@colincrooky 4 года назад

Ventilation is the key to prevent corrosion like this. Great video, thank you.

@nvlvdave 4 года назад

Nice work. I really like your thinking and how you treat your customers and your employees. You have class and integrity - 2 very rare commodities these days.

@jorgelucas1877 4 года назад

You mentioned lowering your voltage to stop burn through, heat is controlled by the amount of current. Faster wire feed, more current...less wire feed less current. Tweak voltage to tighten or spread out bead

@42Fab 4 года назад

Completely wrong on synergies machines. Current is tied to wire speed. Heat is voltage dependent

@duffhole6304 4 года назад

When drilling anchor bolts, Drill all the way thru the concrete. That way you can just drive the cutoffs thru if you ever need to remove them.

@markkiser5120 4 года назад

but this would allow the bolts to rust from the bottom up from the ground dampness

@buckhorncortez 4 года назад

@@markkiser5120 That's how you get repeat work about 8 years later...

@czarnyarek3124 4 года назад

.... Simple job you compilcate it sooo much....

@kennethsrensen7706 4 года назад

Nice job and a good deal for the shop owner.

@jaimemendoza5163 3 года назад

Sparkly!

@cryptobackupservices8995 3 года назад

Take care of yourself and loved ones with no financial stress with forex ask me how

@showmequick2245 4 года назад

Wow I don’t know you but just watching this video makes me want to hire you. With that attitude you will go far

@jonminnella4157 4 года назад

I do Refrigeration I work with restaurant customers when you have a good one you take a hit keep them happy because they give you a steady flow of work you want to keep him happy you lose today but you'll make it tomorrow that's my strategy I like your customer service strategy that's the way to do it

@calimesacox 4 года назад

I cant get enough of this channel..... You do great work and I see your prices are affordable.

@42Fab 4 года назад

Thanks

@2secondslater 4 года назад

Water in the tube, make sure you have a drain hole drilled at the bottom and a hole at the top for water inside to escape through via evaporation.

@42Fab 4 года назад

personally, I disagree. Seal the tube. if water can evaporate it can condense too

@dangoldbach6570 4 года назад

350.00 for two guys, transportation, tools, steel, and consumables..... Jeezus that's a BARGAIN! I hope your customer was happy because you are break even on this one, at best. I would put you over like you're the next McGuyver if I got a deal this sweet!

@richardhalsey6049 4 года назад

I work on the principle that if the customers happy then I'm happy. Always explain what I intend to do and give a quote accordingly. If I encounter a problem such as the one in the video I will explain to the customer exactly what the problem is and how I intend to overcome it.

@adamquintanar4309 4 года назад

Going that extra mile makes all the difference, customer’s defiantly remember those things.

@rolandocrisostomo2003 4 года назад

I have to do the same for my house, but i waterjet stainless steel foot plates along with about 5 inches of square stainless tubing to be welded to each foot. Where i live it snows.

@danlhoy 2 года назад

I've done some work for restaurants and bars. If they can't pay cash, a lot of times they can pay food/bar and I don't mind bartering part of my pay that way.

@handymanbrian8269 4 года назад

you gave them a GREAT deal!

@ant114213 4 года назад

Love the video and quality of your work and your attention to detail. Just subscribed.

@andrewphillips3957 4 года назад

Fantastic work my friend. Good on you for taking great care of the customer as well!

@unclefrankonap1953 4 года назад

Outstanding channel , very honest dealing with your customers, very fair your gentleman

@Tetracarbon 4 года назад

Thanks for taking about the billing and thought process behind it. That’s quite interesting not only to see the fab, but also the process. Happy to subscribe to this great content.

@Shakrii 4 года назад

42Fab your thought about the customers and their customer and explaining why you made your decisions got my sub since it so often these days feels people do not think about there impact on others.

@Homeinspectorsny 4 года назад

I sure that client should be happy that was a great solution and a fair price.

@grogwrench793 4 года назад

You know how I keep water from building up in posts and pickets? Use solid bar. They’d need to be in salt water for 10 years straight to rust through. Use a core drill and anchoring cement. Bolts rust, cement doesn’t.

@abovelunar3488 4 года назад

I just drill drainage holes whenever I'm doing something like this, it's a lot cheaper than solid bar

@Offthechartsoffroad 4 года назад

I cannot even tell you how often this has happened to us. We bring lots of extra material now so even if we end up replacing the entire post we can just do it there.

@Ruben901 4 года назад

2 years ago, i had something similar to this to repair. Not sure if its any help, but i just cut off the bad area of the tubing, and went about 2 inches higher to cut as well. Then i made a mock up square tubing with 1" flatbar, and welded it to the base plate. It held on pretty solid.

@starpuss 4 года назад

*You Gave them a Awesome Deal!!!*

@42Fab 4 года назад

take care of good customers

@calholli 4 года назад

Personally I would have bought the next size bigger square tube that would slip over those posts like little feet.. cut all the posts on site, slipped on the larger tube and without even grinding on the plate since its hidden inside the now larger slip foot anyway--- stand the rails back up and weld all around the top of the slip and then all around the plate.. job is done... You could chamfer around the top for a sculptured look if you wanted. It would change the look just slightly by now having wider feet at the bottom... but it would still look good, and look "beefed up" to the customer , and technically would be-- and it would have been the simplest solution--- because all of your slip feet are the same size and easy to chop saw a scrap tube.... No measuring, no grinding accept maybe the paint a little........ Just cut, slip and weld.. gone.. (and it's not a bad idea to drill a 1/16 hole in the bottom so if it does ever get water in it it will drain out and not freeze and burst and bulge the pipe.)

@Quackers-rm8wj 4 года назад

Dam your a smart feller good call

@calholli 4 года назад

@@Quackers-rm8wj Thanks.. lot of years, running a crew with expensive guys-- you have to get super efficient to keep making profit. A few more minutes thinking it through can go a long way. cheers

@MrMrWrench 3 года назад

Thanks for the video. It is very helpful to explain how and what you charge. I always wonder if I am charging enough or too much. Great video. Thanks again.

@kenb7051 4 года назад

I always asked do you care what it looks like? If not i would slap some inch flat stock on it weld high up and at base. Drill some holes to let water out and give it a spray can coat. Done in an hr strong enough to last a few more yrs and charge them 100 bucks. But we also dont have snow in nc so repairs must be easier than there

@hddm3 4 года назад

Great tips and great service

@auraminion 4 года назад

Honest tradie. Great channel

@thestevestandardanthinggoe4170 4 года назад

Your ethics are bad ass I'm the same way but in the mechanic world how ever I dig it keep it up

@Kactapuss 4 года назад

I sometimes like to give my clients a best and worst case scenario. For jobs in the field you never really know what conditions you might find. I also think whenever I see rust there is usually more damage than meets the eye.

@AntonioClaudioMichael 4 года назад

I do not bill for drying times either when it comes to painting and when it comes to mobile services I rather take item back to shop for repair then repair on site some times but I do charge higher for mobile services but if I'm waiting for parts to show up or things like that I only charge for work being done not waiting times good practice brother

@douglasgoldstein8990 4 года назад

I would have just cut all posts off and replaced with thicker gauge tubing and new thicker footplates like you did. Probably would have saved you time, which would have offset the cost for the thicker tubing, which you could have told the client from the start (but now you know when someone else calls with a similar "quick fix"). Sad to see the previous builder opted for all cheap materials, when really it isn't that much more for thicker tubing.

@solorider6229 4 года назад

Good job guys!

@billsutherland2128 4 года назад

Never a dull moment, eh? Yeah the job was underpaid, but your new guy learned more, and you even learned you gotta remove the paint. Nyuck, nyuck!

@alangivens7983 4 года назад

Thanks for the content I learn something every time I watch your videos.

@chipjumper 4 года назад

Look up the “Shake-N-Break” air hammer socket adapter. About $30 for the 3/8 and 1/2”. It would have taken those bolts out without snapping them.

@kellypenrod2979 4 года назад

LOLOLOLOLOL!!! It looks like it's already had (a little too much welding already in the thumbnail. Redoing was a good call, especially due to the rust issues, and you'll have cemented a good customer relationship!!

@lsellclumanetsolarenergyll5071 4 года назад

OK this is an onsite job within 10 miles so we don't charge under 50 miles otherwise we charge $1 per mile. Shop hour rate is $100 and in the Field with a min of 3h work for $175. If customers are former military, EMT , Teachers , Police or Firefighters they get 10%. Costs would be around for a good customer $300 plus $50 in materials for this kind of the job including the painting in flat black enamel.

@ravener96 4 года назад

Idea, drill small holes at the bottom of the tube, if water is getting in, might as well let it out too

@wellwhatsyours 4 года назад

i would repair this with anchoring cement and rebar, anchor the rebar into the ground within the vertical stantion, and then fill the vertical stantion with more anchoring cement. You could be done for 30 bucks in material, and would be done in a half an hour.

@Moose906 4 года назад

Great job, keep the customer happy and you make the money out of them in the long run as they will know they can trust you... and that means everything in business. far cheaper and better results the advertising