Whirlpool Gold Refrigerator Diagnostic And Repair - Fridge Not Cooling 

Thanks for detailed explanations of how the different functions work and how to troubleshoot them

Technically you want to see the fridge already running, that way you can cross out certain problems by just looking at it. See the whole freezer back wall full of ice. You can cross off the capacitor or the compressor. Only thing on the list would be heater, Bi metal and or the thermistor. Good video for others though.

Can you tell me if the digital control panel from the ceiling of the refrigerator was on? Mine is off, but the lights are on and I’m not seeming to hear anything running.

is it possible the evap fan may be running but failing?...its on but just isnt cooling the fridge

Mine is a Kenmore Elite bottom freezer design. Everything seems to be working, including the starter relay and capacitor. But, the freezer doesn't get cold enough, and the fridge I believe uses dampered air to cool from the freezer. Could it just be a Thermistor giving a bad signal?

24:39 you need bigger refrigerator or smaller body with some appliance jobs. All are lethal with exposed sheet metal edges. BTW, what was the actual problem here!?!?! Your replaced thermistor & something else I forgot but you said they were fine. Defrost thermostat I guess was the problem…can’t you detect that by first checking for frost closure or sealing?

My 2 cents, if you already spent the time to dissemble and cleaned up the refrig. just change all the 3 components, about $100. Just likes you are rebuilding the refrig. save time to troubleshoot and trouble in the future.

HI . THERE IS NO POWER ON COMPRESSOR AND FAN MY SXS KENMORE. PLEASE HELP ME . I WANT FIND THE PROBLEM AND FIX IT MY SELF. THANKS

I did all of the things you did in this video but the refrigerator still wouldn't work. I called a repair man out and found that the dampener in the upper left hand corner was stuck.

Love the test method in the defrost thermostat. I replaced mine last night , so far so good .thank you for the comprehensive tutorial.

Thank you! I’m my case it was the return vent inside the fridge that was completely blocked with ice 🙄 Anyway, it was good to do some basic maintenance at the coils and radiator. Thank you for the video!

GP5RYAXVY05 is my model #. Does not produce ice. Jumped T&H and dont get 120V to my water solenoid valve.

Great video and troubleshooting! I've checked everything and I still can't find my problem, I hope you can help. My problem is that my Whirlpool Gold doesn't cool at all. It started as a problem where it would stop cooling maybe once a month. After unplugging it and starting it up again, it would work well again for a few weeks, but then that became days and now hours. All the components work and I've tested them as you described. I replaced the defrost thermostat just for fun, but that didn't change anything. It works, it just won't stay working for long. Do you think I have a bad Main Control Board, or maybe my compressor is going out? Thanks for any advice!

Hi My Freezer is cold 0 degrees, but the fridge is not cooling 55 degrees. At this point with my Frigidaire GLHS67EHQ side-by-side refrigerator, I’ve replaced the damper assembly, that did not fix it. I cleaned the condenser coil. Then I replaced the evaporator fan motor and blade (which was running), that did not fix it. Although the compressor was working, I decided to install a new start device since the unit is 12 years old and I was already cleaning the condenser coil. The damper is open, and air is flowing, but there doesn’t seem to be much velocity. The freezer is cold, but the fridge side remains warm. There’s no corrosion on any lines I can see. There’s no ice buildup on the evaporator Just a small amount of frost. Finally, I replaced the control panel, but that didn’t resolve the cooling issue on the fridge side either. I’ve checked and rechecked everything, including re-crimping the evaporator thermostat wires to ensure they were properly connected, but the problem persists. I’ve also removed the ice maker and top back panel to check for obstructions, and everything looks good. The vent by the crisper is clear as well. At this point about the only thing that I did not replace is the thermistors. I tested the fridge thermistor, it is opening and closing the damper as it should. I’ve been working on this for days and am not sure what else I can check. Any further guidance would be greatly appreciated! The only thing I can think of now, is the fan moving enough air? Thanks for any ideas in advance. Dean

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FYI, You should always make sure the appliance you are are working on is unplugged and never, never work on anything electrical with rings and watches on. It's a safety hazard.

John, thank you for creating and sharing this exceptional step-by-step diagnostic education video. It's truly one of the best I've come across on this topic.

Hello I hope someone can help, my condenser fan wasn’t working so I replaced it with a brand new one, when I plugged it it worked fine, fridge was nice and cold, however when the compressor and condenser fan stop when they should, Only the compressor restarts, the condenser fan doesn’t start, if I unplug the fan from the PCB board and reconnect it it starts to work again until it stops, please someone help, my fridge is a whirlpool side by side.

Model number WRS311SDHM02 whirlpool sxs it comes on but doesn't cool at all. Help ASAP Please

Aloha John, you just saved me more than fourteen hundred dollars, plus time and aggravation. The least I can do is subscribe to your channel, my gratitude is the way to tell a big Mahalo, Fix it John, Aloha 'Aina

I have a fridge that is 40F on the refrigerator section and 20F on the freezer section. What might be the cause for it? I checked the condenser fan and I cleaned the condenser coil. The issue still exists.

Excelent job, this is the first time I see a refrigerator fixed and test run to prove the problem has been solved, very good explanation of the functions , the test and trepair done, congratulation, you are the man!

Instead of placing the thermostat in the freezer and waiting for it to cool, you could place it in a container of ice water. I also use this method to calibrate my electronic thermometers.

Thank you John! My freezer was working perfectly but my fridge wasn’t cooling. Checked the Evaporator coils and they were frozen

I am trying to plug a new Wi-Fi cable in. Where would it be located?

You are quite the character- can't get more thorough than that- thanks for your help

This isn't the problem I'm having with my fridge, but I sure do appreciate how thorough you are and how well you explain things! Subscribing for sure! Any chance you've done one or have suggestions for a Maytag top freezer fridge that is freezing the food in the fridge compartment? Appliance tech put a new thermistor in (and only charged me ten times the cost of the part!) but problem still exists. He didn't do any of the stuff you were doing to diagnose your problem. I think he plans to just install a new part at each visit for an easy $100 bucks for 10 minutes of his time.

Volume was low in beginning.. when behind the refrigerator it got better

We have wirepool dryer is American type but it dasen work.

Hello John have a whirlpool side by side model ED2KHAXVSO2 not cooling enough, freezer only to 16deg F , fridge 50deg F,..ice creal soggy, compressor constantly running and very hot. Same as the Whirl Gold you have in your video , but no thermistor.... Both fans working, cleaned the bottom evaporator coil from all dust and dirt, condenser coil in freezer clean NOT frozen.. Temp in fridge imroved a bit when I placed a large fan to blow at the compressor.. Had a friend in the AC business, tap the compressor, install a valve, vacuumed it and filled to 5.3 134A freon spec/ Still the same problem...Is it the compressor .?? any ideas?????

I enjoyed this video thank you so much for being thorough.

So last night the freezer froze again but this morning it’s defrosting again. Would it just be the thermostat if everything else is working?

Hello all. Looking for help with a 24 year old Whirlpool side-by-side (Model GD25DQXFB01) and it suddenly died on me. While plugged up, I can hear a clicking...as if it's trying to turn itself on or start cooling. But it never does. It clicks off again. While clicking the lights inside dim momentarily. Any ideas of how I can fix it myself?

Do you know how to reset the refrigerator?

Any idea on how to put this model into manual or forced defrost mode. My heat element test good. I replaced the thermostat but still freezing up. Is there a way to test the defrost controller? I'm about to just wire the heat coil to a separate mechanical timer that kicks it on once a day for 20 minutes lol.

found the defrost heater, overheated, replaced it with a new one now showing, temermal fuse error but thermal ( have tested the thermal fuse with multimeter it's ok and no physical damage) what could be the problem?

John, thanks for the info. After listening to you I believe I have a thermistor problem. My freezer is not getting cold enough. It makes some ice and then quits. Frig is fine, and I did replace the cap and relay on the compressor, it didn't help. Because the frig is fine it eliminates defrost and fan problems. So, after all you have demonstrated I think it's the thermistor. Thanks Rick

Great job john.i have a question please.i have a upright Frigidaire deep freezer and I have checked thermostat and defrost timer and I hear clicking in start relay but when I switch out of defrost the compressor is not coming on.i do need defrost element the end is burned off but the compressor should still come on shouldn't it? It is my sister's and don't have my tester to make sure I have power from defrost timer but I'm almost poss. It does.How can I test compressor or what would you think it is or would you do next.its a 2002 year not sure on parts.thinlin maybe cap.or starter.Please can you help me?? Thanks for the video and resistance numbers.info.from you would be so helpful.THANK YOU SO MUCH ROB

great video, I have a side by side whirlpool gold, and one day it stopped cooling or freezing, So I cleaned it out, and began researching what it could be. Then, it started running again, bout a week later. Now its stopped again, i was thinking defrost timer could be the issue. It doesn't have any of the model stickers on it, so its tough to search for parts,,,, ty.

10:12 i think you did troubleshooting in reverse order. Especially as cleaning is prerequisite before putting back into service after all the effort. If doing anyway, do first in troubleshooting.😅

John, Great video, I inherited a Whirlpool Gold made 2/05. The Freezer and Refrig. temperatures are good. Is it normal for the condition fan to run continually? George O.

Your video is edited like Joe Biden speaks.. you interrupt yourself mid sentence with your next video cut. The only difference is, Joe interrupts himself with "any way...." and goes to the next topic. "So I was talking to my friend the other..... any way.... nice weather we're having."

No pro active maintenance. Typical

John I have a Whirlpool WRF757SDEM00 the freezer is run 20 degree F and Fridge is 62 degree F. I don't see any frost on the back of the Freezer. Any help would be appreciated.

This helped tremendously!!!! Thank you so much for sharing!!!!

If the suction line out of the compressor is cold, or the smaller line (high side) is hot, wouldn’t that eliminate the start & run capacitors w/out having to test continuity? Appreciate your input on this…having the same issue, Whirlpool different model.

The Florida pool pump motor repair guy approved ! that was good info

I’ve replaced everything on mine do you happen to know where the control board is?

Hello Mr John, i have a side by side GE. It is been freezing the vegetables, but the top shelf the milk go bad temperature on the refrside eas 50* F The freezer some days go to - 5 F and others 15* F So i changed the heater thing Evething was a rock and the heater bas all black. Also changed the thermostat. Now i the freezer is 10 to 15* F, refrigerator 40 to 43* I checked if the fans works and the one inside of frezer works and the one in the back next ro the compresor as well.... But im not sure if both needs to run 24/7 or on and off?? Can you help me??. 🤔 Any posible solution??

My Whirlpool side by side fridge makes a loud clicking sound. It is so irritating. Any ideas?

I have the same refrigerator. My freezer side works great (no frosting or anything) but my fridge side is about 44 degrees Fahrenheit. Any suggestions?

Hi John, love your video, my whirlpool side by side not cooling, motor running, all fans, after in freon, getting cold, sits overnight, them get hot.

Any advice on ice maker issues

Hello! What it that green wire connected to?? Mine was unhooked when I took the panel off. THANKS!!

My Whirlpool Gold refrigerator is not cooling. Would the defrost thermostat not working cause the evaporator fan from working?

I made a vacuum collection hood so when I use compressed air on one side of the condenser coils, the vacuum hood collects the dust, etc from the other side. Also a reason for the refrigerator not getting cold and freezer cold is the defrost timer could be faulty

I have a 106.57713701, Thermostat test good and Heater test good, but still no defrost, iced up bad!!

Anyone know which wire is positive and negative. I bough a replacement part with black and red so not sure with pink and brown

Do not .... DO NOT freeze your thermostat into a block of ice ... ie frozen water. If it wasn't broken before, it would be broken after. If you don't have a spare freezer, you can get a cup of dry ice from a welding gas supply outlet.

what would be the proper range for the thermister? I tested mine and it reads 8.27. Is that within range?

Hey thanks gonna give it a shot. Seemed to not cool after my stepfather banged it around moving it to get tile done. Oops

It is now 2022 and you Sir are a money saver. Excellent video very well detail.

I have a unit Lg refrigerator french door type,the compressors runs but it does seem to be discharging refrigerant because when I feel the compressor and the discharge line they are not warm as they should. Do you have any clue about what can possibly be the issue and what can be done to correct the fault.

Have you ever try and fix that pos ice maker. Mine keeps freezing up

I checked the connections of the heating element with the tester / multimeter and detected no current going into it

So if the heating element doesn't get hot is because the defrost thermostat is not working?

Great video. You remind me of another RU-vidr,The lawless tide.

Thank you sir !! Great video & 👏🏻👏🏻👍🏻🇺🇸🇺🇸🇺🇸

Hi John’ I have a 2008 Whirlpool gold similar to this- The freezer works good for days and then all of a sudden it won’t freeze for hours- It will warm up to 40-50 degrees- Then a few hours it will start freezing again

Good morning John i have the same problem has you but i was told i need a circuit board i also need a door on the icemaker side my gasket went bad and my gasket is bake on the door i have a stainless steel can you tell me where i can get the original parts

Can I change the time when my whirlpool refrigerator defrosts (WBB322DMBM00)?

Hey John! I have this exact same refrigerator - freezer was icing over and refrigerator not cooling. Replaced the condensing fan, evaporating fan, thermostat and capacitor. Have checked and the heating element is working. Thought it would need a defrost timer so ordered one, but there is no defrost timer on this model Can't seem to find a separate defrost control board - is there one or what should I check next? Everything runs fine, just coils are icing up and not going into defrost mode like it should. Thank you!

💙💙💙💙💙💙💙💙

Hey you have the same one as my mommy😅 thanks for your time 🤞🏽🤞🏽💯

RUN CAP IS THE SECOND PHASE OF POWER IF NOT INSTALLED THE COMPRESSOR WILL RUN SLOWER.

What size C clamp is that at 18:17 ?

Not a very systematic method of troubleshooting.

I have the exact same model refrigerator thats been acting up. My fridge side wont get cold. I replaced the piece you did in the freezer at first but no change. Thing is I bought it second hand and there used to be a kind of knocking or clicking sound near the compressor when it turned on but thats no more. Would that suggest the issue being the relay parts?

I have a whirlpool WRS322FDAM04 side by side refrigerator. The freezer is cold but the fridge is not so cold. When I put my hand in front of the air damper I can't feel cold air blowing. I could hear the evaporator fan sound so I am assuming it's running. When I turn the refrigerator knob OFF, I could hear the fan stops. When I try to rotate the freezer knob, I can't as its stuck. What could be the problem? Can you please help?

Liked the video. Informative. I was given a frig. It was new but sat in a house for a few years after being ran for a couple of months. Where the defrost timer is located. Some of the wires were corroded off. It does nothing when plugged up. Any suggestions would help. I'm trying what you did first . Check things. But I don't know squat about a refrigerator. Can you help please? Just point me in a good direction to start.

Great video! Extremely detailed. Thanks

I have a 2008 whirlpool gold side by side. It appears the fridge is getting stuck in defrost mode. Eventually it goes back and is fine until next defrost cycle. Is this likely just a defrost timer problem? If so can I just replace that part or does it only come as part of the entire control board? And where is the defrost timer located?

Very well explained and detailed systemic methods of troubleshooting. Enjoyed the video, very interesting. Thanks

I believe I would have used a vacuum to clean the coils instead of blowing crap all over the kitchen

Thank you for sharing ,sir Ive changed my run capacitor and worked for a little while but then got warm after a couple month or so . I suspect it’s now the thermostat and will be changing it too next . Thank you again for your videos

John how do I get the kick plate off ? Thanks for the video.

Excellent Service tech. 7/11/2021

Dude thank for the video but I tried to follow you but ended hopelessly lost.

You did a fantastic job!!! Thanks

Great vid.

I won’t be able to do that.. but at least I know

Where would the defrost timer be located?

I have a model GS5SHA, do you know where the in door air cooling system belongs?

Mine is not working on both sides an the thermostat control in the fridge is making a clicking noise

Where is the main board in this fridge?

Very knowledgeable thank you ..

We noticed our whirlpool fridge was not cold.checked the freezer n it was thawing things.blew out the underneath.turned it back on and it worked for 2 days then same thing again

Hi, where's the timer on this fridge? Thanks!

So if my fan is not running that means I need a new relay

Excellent video!