One of the biggest complaints we had as a garbage company is "You charge extra for trash outside the cart?" Then it is inferred we do it because we are trying to get rich or are greedy. I assure you... I am far from rich and if I get rich from trash, it isn't going to be from charging for trash outside the cart. So, why do it? From a service to community point-of-view... For starters, it isn't fair to neighbors that pay the same rate but get less service. Also, there are some who have expressed appreciation when we have cleaned up piles or mandated folks put extra garbage in an extra cart. It makes the entire street look nicer and overall more sanitary. From a business point-of-view... It comes down to time and weight. When you standardized the service across all the stops on the route, everyone gets the same amount of time and service. Everyone gets a cart; the truck comes to every house. When the truck has to stop operation to service additional trash or the driver has to get out and pick up trash around the cart, it adds more time, weight and safety risk. The vast majority of injuries (and there are many in sanitation) occur outside the truck. Another thing that is misunderstood, is there is a bill at the end of the day to pay for dumping the truck. Picking up extra trash translates into a larger disposal bill at the end of the day. Additionally, it doesn't take long to get behind on a route when stopping to clean up extra garbage. If 10% of a 700 stop route adds an extra minute, that translates into 70stops needing an additonal 1h10mins to service.
4 авг 2023
