Woman awaits apology for hotel experience 

Absolutely unprofessional

Not only fired she has to be banned from any other jobs

Imagine how she talked to her fellow employees.

The lady that got fired got into porn...

@@nicaxiv14jd really???

And that’s facts

Dale Block ummm

Dale Block come again

Ka’Lea Scott what are you confused about I would be happy to explain it to you

Dale Block you sound racist 🤨

I was thinking they are using employee rates and pissed off the franchise owner?

Agreed.

@JazzyJZ 59 Disgusting how people use the Race Card any time they don't get what they want.. It's bad in both sides, if you're not satisfied, complain or don't use their business. Don't harass the woman if she doesn't want to talk. The woman was kicked out, and you still want to harass and get her fired from the next job? You need some medication and lots of psychological help.

@@posttenebraslux7571 oh please she should have been fired. Race card? Are you crazy you need meds. This country is fucked

She never said anything about her race. This is a perfect example of a news channel embellishing and misconstruing an incident to make it sound racially motivated when in reality it wasn’t - as evidenced by the tens of thousands of morons on here. The real victim here is the woman behind the counter who lost her job because two actual racists couldn’t get their way and had to ruin someone’s life in the process.

Anger management

@@Presto.Agitato hsha

lol so NO BLACK PERSON EVER HAS SAID " you people" see i find it funny when one race says those words it's fun but the other race NOOOOO NOOO NOOO HOW DARE YOU

@@resenddelete6820 girl shut up

@@resenddelete6820 while I understand what you’re saying you have to take the entire conversation in Contacts yes she said you people but she also said fools she also disparage them in other ways that were racially motivated enough I say all you people get out of here I’m not being racial but when I’m talking to two people and they happen to be of a particular race usually black you say you people and you say the other things that this woman said yes it has racial connotations. When I get that a lot of people have not had to experience being demeaned and debased but as a black person you recognize the racist. Every white person is not a racist and every racist is not a white person but this woman whether she’s a racist full-blown or not she exhibited racist tendencies on that day and it was vile and it was unacceptable and she deserved to be fired for it.

Max Prestige Customer Servant

He had good training throughout his career. I'm glad I met several people like that who taught me those kinds of lessons. "The customer is always right." No, unfortunately that is not the case. But we should try our best to understand the feelings behind the issue they're having, and work with them in the best way to find the solution that resolves their issue.

Yess he literally made me feel so calm 😂😂

it was that damn smile right after he asked how would you like us to fix this lol

That’s literally his job

luvjudy THE LAW

I AM THE LAW

I don't trust people.

PeriodT 💁🏿‍♀️

I SAY, ``THE HEAT...`` OR PIGS!

Whose daughter was involved 🤔

WRITE A MEMO .AND NO NOT CORP WHEN NOT AT YOUR DESK....

I have to say that I have a property and there were some individuals squatting next door. One was white and one was black. They were stealing and selling items and the selling drugs. They were using my parking lot to conduct their “business”. I had told them I didn’t want their “customers” on my property. Once I was there and the black man was once again doing business with someone who was on my property. I told him, “Tell your people I don’t want them on my parking lot.” Later I realized he probably thought I meant black people and that I was racist. It had absolutely nothing to do with race. “your people” meant “your customers”. I would have used the same words had I been talking to the white man. Maybe a better choice of words would have been “the criminals you do business with.” But it had NOTHING to do with race. There were all races of people who were involved. Now I am probably going to get hated on for my comment. But the people who know me know I am not racist.

@@mrnt1257 the thing is you had the hindsight to think back and realize maybe what you said could have been taken the wrong way. I think there’s a huge difference between saying “that’s not what I meant and I’m not racist” and saying (as you have) “that’s not what I meant and I’m not racist but I do get why someone might think that based on that choice of words.”

@@mrnt1257 I think that most people understand the difference between saying "you people" and saying "your people." Just one letter makes all the difference!

I say you people when referring to a person of buisness instead of saying “y’all” doesn’t mean I’m racist

If you’re trying to insinuate that it’s racist to say that, you’re dumb and sensitive

jaylien parks not every situation has to do with race

jaylien parks this lady was just rude

She didn’t have more power. She didn’t get the room she ordered and she had to pay more money for a room with less stuff. If anything she was powerless in that day. PS I don’t think this had anything to do with the color of her skin. I think that lady just had horrible customer service skills and people skills.

loves wow didn't u hear her say y'all people and calling them names come on now don't be a fool

*than

@@tatiroslyn1586 what do yall mean

@@MCWalter126 it's just a joke like people who are named Karen are the 'can I speak to your manager' type of people

@@clatoripixi72 I'm still not understanding

Nah she’s level 100 she’s a Kathy

She’s a Sharon

'You people' simply applies to 2 or more people. It's only racist if you have the victim mentality.

I heard that too! Smh

wow that freaking stupid. like fr tho

Miranda Bri lmao okay.

Miranda Bri bruh

Miranda Bri bruh

Yeah.. An educated bigot!!!👎

That racist nasty lady. I hope she steps on a lego.

The Gucci Sista woah that’s a bit too far

Dank Sanchez lmao 😂

She's educated alright! At the Kringy Krappy Kollege -_-

Best comment

Kylie King I know right

You people always complain about that.

@@JohnSmith-dh3kx huh

Imo its kinda degrading

Steve Martin ....... Ok boomer

If you can’t or do not like your job then leave

Allison Hulsey STAND DOWN F O O L S. KNEEL BEFORE YOUR GOD

Right! What a Bitch

Lol I’m dead

😂ikr

I bet she’s not the first customer she’s treated like this. And she probably did treat her staff just as bad. Glad she got fired.

I'd work for Mallorie Taylor Greens office

Exactly. Definitely not the most rational woman. Karen was rude and belittling, sense got roasted online, and fired. So how has she won?

Um, at the time the incident happened. That was quite a while ago.

Corporate never appologized. They just quietly covered up their indiscretion and are hoping that it goes away.

Can someone show me where any of the holy books talk abt "winning"? I'm a fairly competitive person, yet if I "win" an online debate, I just feel hollow. For all of the things that I've been through in my 45ish years on the planet, I doubt that I'll be thinking abt the times when I "won": A parking spot A Twitter 'war' An argument with an acquaintance Etc... While I'm on my death bed.

The woman is talking about that day. I'm assuming she feels like the employee won THAT day because no one else stood up to tell her how inappropriate she was being and for allowing that kind of behavior to continue.

Stop making everything about race

Matthew555 why it’s the truth many people are racist and it’s sad

@@harrygrande9121 No, it's the myth of the post-racist society.

Matthew555 what you mean I’m interested

Harry Grande nothing to do with racism, I’m simply saying if her boss was under covered and seeing her behave in this manner to a guest which happens to be black and what if she was her under covered boss. If this guest was white and got the same treatment then we could of argued, that is just the behaviour of poor customer service. Don’t think u getting the full picture of what I’m saying so I won’t explain such!!!

I worked in retail for ten years, and I found that de-escalation was ALWAYS the best path.

yasmine april yes it is a level 10 Karen the rarest Karen

yasmine april how do you know her name is Karen?

@@dfadden62 Your behind or your Joking hopefully- God damn You live under a Rock

@@L3ouis under an asteroid*🙃

LOL

You should see what happens when they get a badge and a gun.

@@angelainejarrett1115 lmao

@@angelainejarrett1115 oh lord

@@angelainejarrett1115 we're dead. That's what.

Facts thooo

I Can Believe White People Talk To Black People Like This Everyday

Violet Duh Not all of us do though. I have so many black friends and I adore them. I treat them with nothing but respect and there might be some times they are more rude to me but I let it go over my head because they’re my friends.

@@quirkynugget9626 u probably treat them with respect cuz you see black people as regular citizens and humans 💀 unlike other white poeple...

dcy dreem That’s true but again a lot of us aren’t like that woman

@@quirkynugget9626 a majority of you aren't like most of you

😂😂😂

and that's there MO hire disrespectful people who wish they had it going on but.... have nothing. I worked for Hampton Inn and from my experience you'd never get me to stay at any of their hotels free or not...I don't cater to foolishness... it only took me 2 1/2 months to realize my standards were not feasible , nor going to be lowered for this 1 star hotel

Lol

Anthony DelGatti hah!🤣

Hahahhahahahhahaha goooodamnnnn that was funny

"because of my race" when did she ever point out your race? Spare me your race baiting garbage. That statement alone makes me think the other woman was correct. If the black woman was willing to lie about someone being a 'racist' just because she got called a fool what else is she lying about?

@@skinnie2838 Found the racist

@@skinnie2838 The only people who would be upset about what the victim is saying are racists and idiots.

@@skinnie2838 shut up Edit: I cant believe y’all don’t think that cancelling someone’s reservation. And then saying “you people” isn’t kind of at least a LITTLE bit racist

@@skinnie2838 exactly. They always have to bring in race. The lady behind the desk should not act like that and she was wrong but I don’t like either of them because the other women are the type of idiots that think everything is race related when in reality it’s not.

I said the same thing, she doesn’t look like 40

She’s so pretty tbh

Nunayo Bisnez true

That's because black people age differently than other people. That's a fact.

Hurricane Gaming Nah that’s bullshit. I foreshadowed this comment before i opened the thread smh. Asians do. Not blacks

He has a level head. My fiancee speaks similar, and I feel so safe near him.

Soothing

Because he is gay

Disney training

Oh my god for real. 😍😍😍 Want him to be my grandpa.

She was her GM. Why should she have risked her job when there was nothing she could have done about it

Yeah I agree with the first reply, let's not go around blaming other employees for minding their business while that monster of a human is at a higher position

She said "You people" because there were two of them. If it was one person and she said "you people" then that would possibly be a racial comment.

@@NatTurnergrandsonChrisdorner I dont have a problem with the employee getting fired because to be honest she was unprofessional and probably violated the company's customer service policy. The problem is that the two black ladies called this a racist incident when their was no clear evidence of racism. People need to understand that not every argument or confrontation between white people and black people is provoked by race.

Musa Mansa in the heat of a moment they may think it's racist but no need to get heated bro

Musa Mansa LoL fired! She got fired. I dare you to try that if you have a job which I’m pretty sure you don’t.

@@thatonebrandoftea who got heated??

True. A lot of people probably never spoke up or out about it.

Carla Williams Ikr

@@rzum81 Oh, I'm sure they put in complaints, but Hilton probably didn't do anything until it went public.

Exactly.

If I were there, that entire desk with computers, files, paperwork, books would have been in her face! PERIOD

Fukkking *KAREN*

Dank Sanchez damn it KAREN

GAGAGAHSHHA

NOOOOOOOOOOO 😰😰😰

She became the very thing she seeked to destroy 🤯

Austin Woods She doesn’t look “old” to me. Ageism is also discrimination.

Deborah Hoffman HAHAHAHAHHAHAHAHA SHES OLD!!!!!!!!

They moved her to Double Tree on Swingley Ridge Road in Chesterfield, MO....#636-532-5000

@@xxPantherBabe What's her name?

@@medi7887 her first name is rose

LEON VO boi stop lying she looks 45 😂

@@user-rr4wr9ww2z no she aintttt 💀💀

@@user-rr4wr9ww2z no she do not

Quite yeah she do

Looni Mooni she does though

Were they not People?

Karen did 🤣

@@kuljeetkaurmakkar What?

@@kuljeetkaurmakkar She did and she was also fired.

@@HamTheOriginal I mean desk clerk(Karen) did , and got fired.

He is! Love how he talks.

Just because you say you’re people doesn't mean your racist

She probably would have used you peoples even if they were white. We don’t know what happened before the recording started.

@@TheEverCuriousJen I agree

exactly

@@jakeusaf9401 in this situation, it absolutely means you’re racist.

😂😂😂 Yes!

How do I, a slav from Ukraine, know the difference and she doesn't xD

hostiltality

😂

Lmao 🤣

Ikr , She looks late 20s

Bryan Sakon That’s how you look

Bryan Sakon which person are you talking about?

Bryan Sakon You look 50

@@Cody-jg9fj who's putting words in your mouth? 🤦‍♀️ He was saying that OP meant black woman does not look her age and you came in saying she looks older...because you're talkin about a different woman than the rest of us.

as a person who lives on planet Earth with seven billion other human beings the way she acted is totally unacceptable

Yes indeed!!

Yeah, I worked at front desk at a hotel, and I definitely would have lost my job if I spoke to anyone like that.

same, even with the rudest customers you don't speak to them that way.

In any business you have to sympathise with the customer to make them feel like you’re on their side, otherwise it’s bad customer service, bad reviews & just not a good look for the company!! She should have sucked it up & kept it to herself silly Karen!!

Me😌

all recommended videos on my youtube app says so

Me

@Melinda Santa Cruz ?

@@uhohhotdog9150 racist to Karens

LittleLulubee she was

LittleLulubee she was she was terminated

TsukiKageTora I think she meant it as confirmation. Like I think she *should* be fire. Like she agrees.

This is the same city where that black boy was found in a rolled up gym mat.

Courtney MacLaren how? When? What happened?

Ashley A / like in the slavery days.

Honestly

Ashley A both clauses of what you just stated have no correlation with each other. You can be educated but still get off on different fetishes including incest... you’re a dumbass. Maybe you need to go get a proper education. Moron lol.

Sizzle Wrap Hope you’re fired from your job next.

Careful you’ll enrage a lot of butthurt people LOL

" Your " counter ?! How presumptuous , arrogant, and unprofessional ! All your Stupid people hate alike...

I feel like this should be under cover boss on how to handle this kind of thing

Funniest thing I’ve seen all day, thanks.

Yeah, narcissistic, old white women (racists), get very aggressive when they are questioned. They escalate by being derogatory, being offensive, being unable to express their thoughts effectively. They drown in a cup full of water. Then they call you names and start attacking your character, your race, your gender, your age, your entire existence because they feel they are superior and right. White privilege, it's legit a thing.

I'm surprised that the costumers didn't flame her

@@dillonbrager8103 for what?? So they can get dragged an arrested for absolutely nothing? They played it well, calmly and professional as they should

lmao throwing a tantrum like a 2 year old with her arms crossed smh

Simple LOL she's a Karen and Karen's are ignorant and they feel like they're entitled to any and everything..

White people dont riducule their own people. It is not happening.

@@seeyouagain911 5000 likes it will

@@seeyouagain911 mabey you should step out of your little box for a while. Close minded fools like you only serve to enhance the hatred.

seeyouagain911 no- we do all the time. People who aren’t racist don’t care. If they did something wrong and completely out of line, they will be ridiculed for it no matter the race. If you think that “white people” don’t fight each other then you c l e a r l y live under a rock and are v e r y close minded

seeyouagain911 Then explain how white men like Perez Hilton and Andy Cohen could make an entire career out of making fun of other (mostly) white people- such as Miley Cyrus (Perez) and the Real Housewives.

Char Char Binks not violent at all but your mouth will get you in trouble

Char Char Binks never been in one fight my entire life cause people know not to bother me but do you want to be first ?

Char Char Binks I’m glad you have enough common sense to know that black women are strong and don’t let nobody mess over them like most women . If somebody disrespected you , you would snap back too... scratch that , you’d call corporate 🤣 anyways I’m bored explaining myself to you so bye . Keep your opinion cause I said what I said .

Real quick and fast..

@Arby 99 Please. You’re a typewriter tough girl who wouldn’t do squat lol

@joe smoe Nope, you can hear how calm and collected the women were. Youre a fool to not believe them.

joe smoe yup. So many liars, it’s tough to not be wary when the video starts mid fight and one side, the one who wanted attention or profit, is all of a sudden very calm. Lady is a bitch, but maybe she was pushed to that point

I'm a white dude with no content on my channel...gtfo! Tired of seeing this shhh... in comments! troll account with troll likes ffs

To be honest I had a bad experience with Hampton I'm white, the way they treated me was shocking

Sarah Bergmann Its not racist, because black customer has drug money she can't expect to be treated royally. Drug money is from suffering of others.

Lemon referance:UNACCEPTABLE!!!

No Name Your a different person. And clearly a better one. I worked in retail and would never act like this.

As a person living on tourism island, I agree.

Craziness

This is wrong for any employees to do... I work at a store and this is NEVER allowed ...

@James Hanninen After reading your post, who could ever think you are "low skilled low iq?" Lol, just stop!

James Hanninen this country was stollen and then built on the backs of slaves white, black and Asian. Duh.

TRAITOR TRUMP the Chinese built the railroads and yes Irish were indentured servants.

Fallon Jane but she’s white...... sooo..... racist against herself?

@James Hanninen what the heck is wrong with you

duane Matthews go away

Was she fired?

@Sam Sneed they would be ignorant had they played along with the pig skins talk

@Sam Sneed you bet piggy.

@Sam Sneedright back at you 😉

With total class. Those are the kind of decent intelligent women that decent intelligent men are searching for.

@@someonesomewhere1600 happens. Not

Oh my gosh I can't believe they were treated this way. No human no matter race or color should have to go through this. I hope she never gets a job like this again. She is the ignoret fool.

Same!

The problem is we don't know how long they've ALREADY been talking. As the reporter mentioned we don't know WHAT happened before the video started. They're NOT going to make themselves look bad on their OWN video -- not unless they're fools!!

blue txsla but it’s is wrong to put people down just because they have a different amount of melanin than you

evandarkfire But you shouldn’t make people feel bad for what they are either.

I know I don't like white people In my town they're all racist

Bill Colello How. I’m black and I’m not racist

iamerror56 Just because you have racist white people in your town that doesn’t mean all white people are racist.

Jose Mora Good Job!!

well done boycott this system

You moron you have wasted you’re time cancelling and they are all co workers having an argument. Get over it and stop acting liberal

FLYINGSCOPE She was in the role of a paying customer. It's @Jose Mora choice where she spends her money and if not spending it with a company that tolerates racism is acting liberal than that should be everyone's prerogative.

FLYINGSCOPE So anyone who disagrees with you has a low IQ. That's your view not everyone's view.

I don't understand why these people who work at the expensive hotel or stores behave like they own them? Like many times they can't afford a good room or merchandise themselves unless the staff discount🤷‍♀️ So someone who pays for a room should be treated well

Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen Karen I'm so fn sick of hearing and reading this!!!!!

@@oceanview2965 Your right I have lady cousin named Karen and she is the sweetest lady I know.

@@oceanview2965 shut up Karen

@@pinkheart315 I used to work with one. Shed mock customers with disabilities in front of them, glad shes gone.

You are correct. However, I didn't see any racism. If saying "you people" is now per se racist, wow.

Colonel Angus I don’t think you understand. What does she mean by “you people”? Well, obviously her race, what else? So it is racist

No, she obviously meant "you people" who come in here without a reservation, complain as it its the hotel's fault, and then expect the hotel to bend over backward to serve you. I don't think you understand.

Colonel Angus By using “you people”, if as you say is people who walk in without a reservation then I’m guessing it must’ve happen pretty often. And if it happens pretty often, she should’ve know how to handle it better than how she was acting in the video

I don't know how often people walk in without a reservation. I don't know how often people walk in with no reservation and then get rude and demanding. In this case they got another room, but that new room still wasn't satisfactory. Should she have known how to handle it better based on past experience? I don't know. I hardly know any facts of this case because all we have is one side. I do know that there is no evidence that referring to them as "you people" means racism.

JohnClaude Taylor facts I was like 40!?!?!? Black really don’t crack haha

She looks 40 u idiots. U must know busted people. I look gooooood i have no teeth drink smoke everyday long beard ling flowing hair. Im white i look goooooood. Mmmm

Stfu caveman

At most

No, she looks a little older....

Lady: surprised pikachu face

:0

the woman was corp too im shook

She was terminated shortly after this happened.

did u not watch the whole thing?? They did

Olivia Kwok O_O

They did that's why you watch the whole video

Hey guys, what all happened in this video? I didn't watch. I just came down to the comments section.

Rachel Garber and when she told them to shut up and called them fools

Rachel Garber she meant liberals like you. Not black people.

Rachel Garber shut up you twat, playing the race card

This is race related, the lady checking in and trying to get issues resolved in a polite, professional and calm way. I have said you people but it was not race related and I clarified, they were not black. Or I have said those people, meaning ugggh fowl people, toxic that you don't want around. However, I don't say that anymore, not to any race. Never have said that to a black person and she should know better, how ignorant of her. @@chrisl1209

?????

Agreed this lady was wayyyy out of line

doesn't make it right for you to do it, I replied to you before, you know ur place.

@Bac si Gà bé lol...thats funny

@Bac si Gà bé what language u speak

U spek

Ikr

@Aaron Friedman you're headed for hellfire

Not always about race

Maaaaan if she gets rude with a Latina woman she would get smacked with the chancla or get cussed TF out 🤷💁🤣

Yasmin Ayala Right lmao if I had to deal with this bitch id be her worst nightmare