Worst Cruise Embarkation Ever?!? MSC Seashore Room Tour Balcony | Cruising with kids 

We passed you and your family waiting at your door. You were very patient and friendly despite circumstances. Great example for the kiddos. Hope you enjoyed the rest of the cruise despite the trouble.

I agree it was a horrible embarkation. I’ve never been in cruise terminal where employees where not present welcoming you and directing you to the next station or which way to go. I was shocked when no one welcomed you guys onboard and then changed your rooms without notifying you. I’m glad you guys were able to push thru and enjoy your vacation.

This is not the first report I have seen on MSC that tells me "nope." I've been on three cruises this year and in ever case I was on the ship within fifteen minutes of starting to check in. Kudos to two very well behaved children.

One thing that I recently learned is the MSC Cruises parent company is one of the largest container shipping companies in the world. So, I guess it makes sense that their customer service skills are at 0, because the containers never complain! lol

Initially seeing your headline I assumed that it was just clickbait to get more views but I learned a good lesson. It appears that you and your family DID have a horrible embarkation experience. I would like to congratulate you and your family for handling it so well. Not sure my husband would have been as calm. Great video. You got another subscriber. :)

OMG! "I guess we're sleeping here tonight." SO CUTE!! 0:30

Jazzy, Rich is so funny sometimes. I hope you guys are able to shake it off, and enjoy your trip. Nice to meet Grandma.😇❣️

Reign is such a character” I guess we’re sleeping here tonight”

Although it was a completely bummed start for you guys, I absolutely loved the vlog. I love the good, the bad and can't wait for the rest of the vlogs! LOVE IT! I know you guys had a great time I watched every fb live and ig story!!! Can't wait to see the vlogs!!!!!

Happy Thanksgiving Rich , Jazzy , Reign and Royce and mom ! Love you guys and sorry for all of your delays ! God bless you all and enjoy your vacation 😘🙏🏾💖💖😘😊

Another great vlog. Glad y’all showed the struggle that occur sometimes even on vacation. Have a great time.

Thanks for sharing the process and for pushing through the vlog and getting us all the info. I told Rai if we went through all that I probably wouldn’t even want to vlog anymore. He said he can’t even imagine having to deal with my attitude during that check in process 😂. Looking forward to the rest of the vlogs!

Oh wow this was alot to go through! OAN your mom’s hair is 🔥 and Jazz’s nails too. Hope you guys have a great rest of the cruise.

Thank you for sharing your onboarding experience. Never been on MSC and will move them to the bottom in terms of booking. Hope the rest of the vacation was better!

Enjoyed watching the experience! I pray that the remaining of the cruise is worth the wait. I really appreciate this video

I like how you keep it real. Love your girls, they are so adorable and polite and they have been so good since it is so long.

Yaeeeee a cruise with the girls 😍!!! I’m glad y’all chose MSC can’t wait to see y’all whole review and opinions about the ship and how it’s ran and the places the ship ports at!!!

Hey fam!! Y’all handled this with grace… whew child!! Love your hair sis!

Hey beautiful family as usual thanks for being so honest. Loved the vlog and can't wait for more . Also thanks for the awesome Thanksgiving card ❤🍓

That’s awful your trip started off like this. I’m glad you were able to shake it off. Your girls are adorable! I hope you all had more smiles than frowns for the rest of your sailing.

I have been in MSC before 3 times, no complaints at all, smooth cruising from the beginning, all out of Miami. Seashore is a new cruise with new technology, it might be the employees were no ready for the new system. Thank you so much for sharing. You have 2 beautiful, smart and well behaved girls. 🥰

I could feel your frustration through the whole video. You made it clear that I better pack my patience. I'm considering booking the Seashore immediately following my sailing on Norwegian Prima. Hopefully, they will get their act together a year from now. I'll be looking at several options in both Miami and FLL. I'll keep you in the loop. Looking forward to the other Seashore vlogs. Ciao!

Omg I couldn’t believe how hard it was to board. The thing that took the cake, is when you all were not greeted when u all boarded. I don’t think I ever seen that on a cruise. Absolutely Ridiculous!

Love y’all for being transparent!!!!!!!

WOW!! Sorry you had to go through such a terrible process. Thank you for sharing this with us all and hopefully they were able to move your mom's cabin closer to yours. Enjoy the cruise and looking fwd to seeing your vlogs. PS- found you guys through AK Adventures and am now a new subscriber :-)

Great video.... it's good to see....when things don't go well.....sometimes it aint all going to workout well....even on vacation. Yall handled it very well....I know some folks would have been screaming and shouting. Yall wasn't even greeted well when you finally got to the ship.. .and then yall got the wrong room it's too much....thank goodness they got your bags together. 🤗 The energy was high....yall was ready....for a vacation and I felt it. 🌴

You guys have such a wonderful attitude. In spite of all the obstacles and aggravation, you really kept your cool. I admire this and it sets a good example for your children for handling stressful situations. 👍😀

Good to see the family together creating more memories regardless of the horrible embarkation experience. 👍🏾🚢🎉

Hey guys happy Sunday great video hope everything works out good enjoy the trip guys

Hey RU-vid family I see you and family did a cruise for Thanksgiving I will ne wating for the next vlog it started out bad but I know it's going to get better and turn out to be a enjoyable and learning experience you guys always make the best out of any situations

I love the longer videos💙 always love when the girls are surprised by a guest (don’t want to give it away lol)

Thanks for the honest review and for pushing through to give us an informative vlog. My attitude might not have been right with all that. MSC may need to hire you all on as consultants to make it right. When you get that Disney sponsorship though, they will lay out the red carpet. 🙏🏼 👩‍👩‍👧‍👧👊🏼😘

Wow! I've had great experiences with MSC, but I have to agree that your embarkation experience was frustrating! I got frustrated just from watching, especially 'cause I really want you guys to enjoy your MSC experience! Thanks for showing the real deal details! Let me tell you though, once you guys got into the RIGHT room... lol... I loved the vibe, and I could feel you guys starting to unwind... I literally laughed out loud after "How did she get here, Royce? She knocked on the door!" 😂😂 I hope the rest of the cruise was great!

Thank Jazzy and Rich, for begin so classy and kind too the employees. I don’t have small kids, but I can just imagine how stressful that was. You have to try Royal Caribbean next time. Perfect for whole family ❤️🙏🏽

Awww I hope the process is a lot better now post Covid.. counting down the days til I board. Until then I’ll be watching these video and watching your ig stores of the seascape

Thank goodness everything worked out for you guys!!!!

The girls are so precious they make me smile the entire time♥️🥰😊. Embarkation was absolutely horrible for sure but I know y’all gonna enjoy yourself.

Yes you working to go on vacation! Thanks for sharing very informative! Took three hours to board ship, Wow that would be a nightmare for a virgin voyage which would be mine! Grandma looks amazing this is her birthday month! Happy Birthday Grandma 🎂🎁💐🥰

Bad start but I know it worked itself out!! I hope you got a chance to do a room tour of the solo room. Can't wait to see the rest of the vlogs

Wow! That’s ridiculous! Cruised out of Baltimore on Carnival last week. We were on the ship in 45 minutes. We were greeted & celebrated from arrival. Ate lunch & explored the ship. Our bags were at our door when we finished. I’ve heard too many bad things about MSC to cross it off my list. Good video! Thank you! ❤️xoxo❤️

Rich is funny! “Welcome aboard!” 🤣🤣🤣

Always nice videos congratulation for the beautiful family. A big hug from Brazil.

Where the heck are all these recommended videos coming from?! No one asked for them but damn here they are and here I am subscribing lol!

One thing about jazz & rich when it comes to a cruise they on it lol love them 😂😂

I’m rewatching this series for a MSC recap.

Hello ❤️ Just discover your channel, Thanks for the honest review, I just got off the Odyssey of the Seas and checkin process was a breeze.I got there at 12:30 and I was at my room by 1:00. It was an Awesome 👏🏽👏🏽👏🏽experience. I’m glad you all was able too push through. You all are such a Beautiful Family 🥰❤️🙏🏽

really liked this

Rich and Jazzy, you two should be given a medal for your patience. Way to stay positive. I will say that even before covid I sailed on MSC and did not have the best experience. I have been trying to decide whether to give them another chance. I will watch the rest of this vlog series before I make that decision.

This video stresses me out completely. I couldn’t even imagine what you guys were feelings. I hope something great came out the rest of the trip.

Hello Rich and Jazzy. Found your channel and I'm sailing MSC Divina in February. Its good to see how you dealt with the embarkation. While I'm sailing solo, its always a learning experience to see what others deal with.

loving all the content. new fan here already subbed weeks ago

My adult kids and I just did Carnival Cruise 1115/21-11/20/21. We all did our rapid test 24-48 hrs before. Was on ship in less than an hour. I feel so bad that your family went thru all that. I thought about a MSC cruise for us. So glad we didn't. Kudos to you for patience 👏

Props to you guys and your beautiful family! I think your attitudes were great all things considered. Hope the trip was fun after this.

More people need to see this. MSC should be ashamed. Your girls are angels.

I am not sure why I am even watching this because I won’t be going on any cruises anytime in the foreseeable future but I enjoyed your commentary and I enjoyed your family. Very down to earth and very real. I wish you guys the best xo

Nice to see grandma again. I hope you all enjoyed the cruise after the boarding/room fiasco.

Hey family catching up on your videos that's horrible but the rooms are nice having been on a cruise before yet can't wait to go

HI RICH AND JAZZY THANKS FOR THE INFORMATION I HOPE THAT YOUR CRUISE WILL BE BETTER THAN EMBARKATION

I remember the issues you had but you all stayed in good spirits

Good morning.. You have a beautiful family. I know you all enjoyed your trip. God bless. Very informative video. 👏🏿

Jazzy I'm loving your hair very beautiful 😍

Finally catching the full video. Sorry you had a harrible experience...love Reign. It was crazy there was no fanfare to welcome guest??? First impressions are important and that sets the tone. Can't wait to see if they redeemed themselves. Looking forward to your vlogs.

We love you guys. About MSC other bloggers are REALLY DISAPPOINTED ABOUT SERVICE, RUDENESS FROM STAFF, FOOD, ENTERTAINMENT . APPRECIATE THE CANDURE. JAZZY LOVE YOUR HAIR. RICH YOU ARE TOO FUNNY REAL.

Such a 🎉beautiful black family traveling ❤love to see your channel 😊

Yay it's grandma...im excited let the vacation start 😄 ☺

In spite of all the delays, I pray you have a wonderful experience from this point on!

So proud of you guys.... LOVE It that you are exposing your children to traveling at a early age. I am so sorry about your embarkation process with MSC (LORD please help us in January 2022), room tour was nice. Question, how much time did you actually spend in your room? I would love to watch the sunrise & sunset....

I'm older and just glad that in these covid times, I don't usually travel with children anymore. I give you two credit that you know the rules, what you need, and you do what you need to do as efficiently as the system will let you do it. I totally agree that MSC needs a more efficient system for checking in passengers.

What a bad embarkation day ugghh glad you guys finally got on. Rich you have a beautiful mom and Reign knows what she’s talking about 😂😂

Glad you are still smiling

Hi guys! Thanks for sharing. Great video. Only up from here. 💞

Hi I'm a new Sub...Happy I found your channel and vlogs!! You two have a beautiful family!!

We left on the Meraviglia same day. Our embarkation was as long as yours. But we had a couple of people along the route guide us and they were handing out wristbands at the gangway. A little spicy water later and everything was great!

The 20 November that was my birthday. It so nice to see u always traveling with the family.and staying safe all the time very good.lol

I love this family.

I learned so much from you guys with MSC. they really need to get it together because this is really a beautiful ship. the organization is messy for the cruise line though. 😢 thank you for your hard work!!!!!! cheers!

You are the cutest Family what i saw . Congrats

Lovely family. We are going on Meraviglia on Dec. 19 and getting nervous , hope they watch your video and improve their check in process.

Just did disney and we arrived tested and jumped on the ship in less than 1 hr. Sad for y'all ♡ hope it bounces back

Thanks for the feedback. Hopefully MSC fix these issues 😊

JUST FOUND YOU GUYS LOVE THIS ALSO YOUR BEAUTIFUL GIRLS CANT WAIT TO SEE MORE

Thanks so much

We just took a Royal cruise over thanksgiving and it took us about 3 hours from the time we got to the port until we got on the ship.

I'm so sorry, I just joined your Melanin at Sea page... I'm a fan... have a nice cruise regardless of the embarkation process...

ONE WORD!!! YACHT CLUB!!!! YOU BYPASS ALL LINES!!!

Poor baby girls, had to get those pesky nose swabs, they took it well though. ☺️❤️ So sorry about your long waiting experience family, thanks for sharing!

WOWWW! I was frustrated for you! Good grief that was painful to watch, I can't imagine being there. It's not a new cruise line so the processes are unacceptable and unreasonable. I hope they were able to grant some accommodations for the extreme inconveniences. My Karen definitely would have activated LOL. I haven't heard great things about MSC so I'm going to watch as you post and think about it some more. There is a lot of competition out there so they need to step their game up.

I hope you guys enjoy the rest of your trip…

What two difference rooms mess up.hopeful you both has the right rooms.please try to enjoy.dont let them steal ur joy from you all.

Herrible! Reign was upset lol

That's crazy.. I hope the rest of your cruise goes well

When I started the MSC series I watched you guys mention the terrible embarkation but for some reason this vlog was not popping up for me until today. I’m so sorry you guys had such a terrible experience! 4 hours! Wow! You guys held it together because I would’ve snapped. Lol

Make sure Rich orders the storeroom breakfast, otherwise room 9222 gonna be eating good on y'all! Minus the lousy embarkation, enjoy the trip

Aww poor babies. I went through the same thing this past summer with the room keys in Myrtle Beach for my daughter birthday.

This is a beautiful family. And now I will work on my woosah before our cruise😂 because …. 😳man!! I could never be this patient with no food oh no

Wow. You guys handled that dilemma well.

Just found you guys, love your vlogs! When housekeeping let them in, I noticed in the video there were other bags already there, clearly from the actual guest staying in 9222. I would have been livid knowing if housekeeping/guest services would of let someone in my cabin without double-checking the reservation, and proper cabin number! How is this happening on MSC in 2021, I know I know, technology isn't always reliable, but man oh man! You all did great keeping your cool!

My embarkation on Seashore on 11/27 took almost 4 hrs. We got no lunch and no buffet food until they said safety briefing was done...dinner time. Worst embarkation ever. Probably worst cruise line of all...MSC...Then missed a port stop and got back to port late, disembarked 4 hrs late and had to cancel a second cruise because couldn't make it...no compensation from MSC.

Hi Rich, Jazzy, Reign and Royce. I’m late but Happy Belated Thanksgiving. MSC🤔. I haven’t heard nice things about MSC but their ships are so beautiful. Looking forward to hearing your options. Reading the fine print and correctly is imperative. Antigen and PCR 2 different test. Surprised they didn’t email the results or send it to the app. 3 hrs and 15 min and you guys were in group 2. They should know if you made it that far your covid test was negative. Could someone sneak and get that far. 🤷🏻‍♀️. Reign is leading the way. It’s desolate. No one directing. Wow. Guess that ship is sailing late. Wait. The keys aren’t working? Omg. Wait. The luggage got to the room before you guys did. 🤦‍♀️. But wait. When you check in and they give you your keys, don’t they confirm the keys and the room number and the app? 🤷🏻‍♀️🤦‍♀️. So now if the 9222 room was assigned to someone else, they gotta clean it. Reign did notice only 2 towels. Rich your mum is young and beautiful. You guys are a beautiful family. To me, the drink package should cover what’s in the fridge. The interior of the draws look clean. 1/2&1/2 is a whole. 🤣. New ship new drama. Looking forward to the future Vlogs on this ship. Have a good first night on the ship. See you next video.

Omg you are lucky We spend 3 hours outside on the sun because they are remodeling the terminal . Awful and lots of issues, but the cruise experience was great and we made lots of friends