Wells Fargo customers are being targeted by fraudsters claiming to be bank employees -- and trick victims into transferring money to them via Zelle. abc7ne.ws/36qCcRS #zellescam #wellsfargo #scam
ALWAYS tell them you will call them back at the bank main number. If they are scammers they will attempt to keep you from doing that or try to give YOU a number to call back to. You will then know that this is 100% a scam. I'm so sorry that people are losing their savings this way. These are hard times and no one deserves to have their hard-earned money stolen from them.
I received a call that someone in England was attempting to use my Mastercard credit card. The person canceled my account and sent me a new card. Never did they ask for personal info or tell me to send them anything. We can always call these institutions directly if we're unsure. People need to pause and think does this seem right.
I recently had something similar happen. There were several red flags: 1) They texted later at night. ( The bank would never text at night when they were closed) 2) The name of my Bank was hyphenated in a strange way. 3) They directed me to a page where I signed in, which I did-as a good little robot. However, my brain woke up when they asked for my card numbers. I immediately stopped, and left the site. I am many miles from a branch- but the next day went to a Branch and showed them the text. She confirmed it was a scammer- rolled her eyes and yawned. She told me I should immediately change my password and be thankful I didn’t provide the card numbers. Please do not shame anyone who has fallen for this. You can educate without shaming. Caught in an off balance moment, any of us can be deceived. The wolves prowl about waiting for prey to be weak. Supporting others is a way to protect them- be a sounding board or sharing helpful information in a kind way, not shaming, which is isolating. Thank-you for covering the story- there are people who lost money for their rent, their bills and food. It is not funny, it called evil.
Never talk to anyone who calls you and starts asking for privileged information (social, DoB, account number, etc.). Get their name and phone extension and call back to the known phone number on your bank statement, debit card, or credit card. CallerID is worthless.
Yes caller ID is useless now. I get phone calls all the time that caller ID shows numbers within my state but I know those numbers are spoofed. I NEVER answer my phone.
Never talk to anyone who calls you? That's a bit extreme. Or you can just, I don't know, use common sense. If you notice, people who have it don't fall for this type of non-sense.
@@DavidKen878 common sense isn't common, apparently. Further, these schemes purposely incite panic to get people to bypass what sense they had. Just don't answer, they can leave a voicemail, and you can call back to the known number and not the one they may leave.
It's hard to imagine anyone would fall for this scam. The bank calls you that YOU need to stop the transaction by sending money to yourself??? Why can't the bank just freeze the account to stop the transaction???
Exactly...banks freeze accounts all the time....if they notice transactions in foreign places or for very large amounts...and here's the best part, they never call the account owner to say they are freezing your account 😀..because anyone can answer a call so they want you to call them 1st so they can verify the transactions with the account owner before removing the block..unfortunately these scammers are relying on people being caught off guard and not thinking rationally, hence the high pressure tactics...to prevent this .Just STOP...take a moment and hang up..wait 10 to 15 seconds to make sure the call has truly disconnected and call your bank directly....
Because people are stupid. "Absolutely convinced" someone is stealing your bank money, you must act quick.....your absolutely convinced mechanism is broken.
The irony of it all is if there really WAS money taken from someone's account without authorization, the bank is OBLIGATED to replace it. But since scammers have figured out a way for people to authorize the scam banks can take a hands off approach. I always wonder why not IMMEDIATELY go into your account and verify whether money is being attempted to be removed. I feel bad for these folks but let it be a lesson learned.
the bank is NEVER obligated to replace the money, especially since the fraud happened through a third party app. zelle and it’s partners make it clear that they can’t be held responsible for any fraud that happens through zelle
@@misseselise3864 Seems like you didn't understand my statement. If there is real fraud the bank IS obligated to put the money back. I clearly stated why this wouldn't be deemed as fraudulent by the bank.
That was my very first thought. Like why wouldn't you verify on a app or their website? Also why would you then send money through the same app that the scamers are saying the scamers are taking the money through. These people just seem dumb.
@@n3rdst0rm DON'T FOOL YOURSELF FOOL YOU COULD BE NEXT TOO BE SCAMMED BY BANK OF AMERICA ZELLE OR ANYONE ELSE.... YOU ARE JUST AS DUMB AS DUMBO TRUMPO JIM CROW'S MOLESTED SON
No bank is EVER going to tell a customer to send money through app, text or anything else. If someone attempts to withdraw money from a bank account fraudulently the bank will stop it immediately, put a hold on the account and contact the customer. The bank takes action because it does not want to refund the money IT allowed to be stolen.
Very good observation.. In the same in kind.....are you ALSO aware that no governor....or presodent can create a law.....or get you to wear a mask....or get a jab?? So..you are up in the up with these fake scam telemarketers..good job... .....but are you so up in the up with a government who tries to bribe you to take a jab and wear masks as well?
@@ritavargas3405 That is such a really well thought out...intellegent rebuttal. You seem angry or upset.. Not sure if you realize....but you are on a social media platform where comments are shared between users. As such ....your command of ""Shut up".. .is out of place. ... Can you come up with anything more clever than your eloquent comment?
@@alexandertorro please stop spreading your idea of what’s right and wrong, you’re a nobody with no cred on a social media platform spreading propaganda wrapped in some kind of weird selfish patriotism, so yeah just 🛑
It does warn you that once you send the money you can not get it back. If you really think this is happening, hang up and call the bank directly. This is so sad
I work in the fraud dept for a large bank, neither of these two. I see this several times a week. I understand the frustration of those scammed. It is the same for us. It isn't that we won't do anything about it, we can't. Zelle is an instant payment processor. Once the money is in the recipients hands, it's gone. They are asking the bank to refund their money, that the bank has no way of getting back. Not going to happen. Never reply to any text message, voice mail or email from anyone concerning a financial transaction that states suspected fraud as the reason for the contact. Call the number on the back of your debit card, your bank statement, or google the number to the bank fraud dept.
Scammers never use the POST OFFICE to send alerts and need to fix something or pay something. They use simple letters in the mail. Scammers They only USE electronic means. Zelle is really wire transfer. And you don’t get it back unless bank gives you money.
Had someone try a Zelle scam two years ago on an item I had for sale on Craigslist. I knew exactly what they would do. Allegedly transfer "too much money" then ask that I refund them the overage through Zelle. I just told them cash only. Local pickup only. No Zelle. No cashier's checks. Oh, and I'm 73 years old...you, know one of those "older people" that are so easy to take advantage of...
You tell ‘em Buckhorn. I noticed that the people in the story were not boomers but younger generations. While I agree that elderly should be protected because there are cases of illness, dementia, abuse- I wish they’d stop talking as if we’re all brain dead after 50. I don’t diss the younger generations as a group because anyone at any age can be duped if the right tools are used- they just don’t all disclose it. I used to work in a field that involved protecting people from fraud and it’s surprising how sophisticated scams can be. None of us is infallible.
They do whatever the scammer instructs them to do without questioning it, but when they're scammed out of their money they know to call the real phone number to the bank! Think people!
The lady said that she did question it, they tried to get me a few days ago with a different bank. They call from the real bank number and actually sounds legit. He asked for my social which is what really made me end the call
@@claytonbill The victims fell for Sp00f. Scammers are preying on peoples lack of technical awareness. Not realizing how Caller ID is Sp00fed and thinking it legit led to their demise. I agree they should have hung up and direct dialed their bank. It’s a clever scam that will continue until either people realize to never alter your Zelle Phone info (receiving party) or Zelle Builds in some notification anti-fraud protection. One would think that as much $$ Big Banks Charge for “Service Fees” which are automated they would build in some anti-fraud intermediary protection for their customers. After all Granny can’t be expected to learn this stuff and a Bank charging to hold your money should be doing more to earn their reputation of “Safe in the Bank” idea.
@claytonbill I'm not going to respond back to everything, but the number that I received came from my bank. She said it was from her bank so I'm going to assume that she had the same call. It's really simple to make my number look like your mom is calling if I have her phone number, so they're using the same type of program.
I Armstrong. Ok, I was one of those ignorant people. The number on the back of my Wells Fargo card is the number they used to call me. I’m fortunate they only got half of what they intended because I started questioning. Hindsight, I should have been more cautious; Nevertheless, it sure doesn’t feel good to be called ignorant and other names by some.
I was nearly caught this way in Ireland. At the time I did not know people could make it look like calls etc were from my bank. I kept questioning and guy also said look at your phone I’d . But it was his attitude,he said ‘Well if you don’t want our help ‘ that made me suspicious so I hung up and rung fraud squad.
Right no one from a financial institute will say well check the caller ID if you don't believe me they'll say OK if you are leery then you can always give us a call back using the number on the back of your card something like that
Imagine for a moment if we pursued these scammers with the same vigor used to pursue people for smoking the wrong plant or failing to pay some ridiculously huge fine for a microscopic offense...
Most of these scammers are in places like Africa, Jamaica, and India 🤷🏼♀️ The local authorities would have to comply with American authorities (and guess what? These scammers are bringing money into their economies... so you think their govs really want to clean up all the scammers??? I don’t think so 🤣) .. also from time to time American authorities get cooperation but it’s fairly rare and it’s not like they are scooping up everyone 🤷🏼♀️ They did a report on scammers and they have no regrets- they interviewed some of them- one of the scammers had caused some guy to kill himself over losing everything to her- she didn’t care... also many ppl in other countries still have the false idea that ALL Americans are Uber wealthy and live in mansions, drive lambos, etc so they think the thousands of dollars they get from them via scams is nothing to them 🤷🏼♀️ They justify it to themselves.. like a scammer they interviewed said they worked at a resort where Americans pay more per night than they make in a day so they felt it was “fair” they scammed Americans over the phone and they made a lot more scamming 🤷🏼♀️ It’s not right but when it’s easier and faster to make money scamming these ppl will do it, just like ppl who become drug mules bc they can make thousands in a couple days vs working a legit job
When are they going to learn you ask? .... I could say the same thing about you.... Let me ask you did you get the jab? Did you get the booster?? I mean when are (YOU)....going to learn?
@@BLESSFUL-Bliss Not necessarily. Banks will call to verify transactions. But a very easy way to tell legit bank employees from fake ones is to tell them you will call them back. Bank employees are cool with this, scammers are not.
@@jb6712 had some call years ago claiming I owed a store money from a credit card gone bad. Claimed to be the store calling, said I owed them the nice round number of $10,000 . Not sure my card even had that high of a limit. So I asked what did I buy there? Asked what my credit card number was, when was this purchase . I recognized the store name as one I'd been to, but expensive stuff not sure I ever bought anything. Kept asking questions till they hung up on me
Don't mess with Zelle. Period. What kind of a service like that offers no fraud protection? And, of course, don't mess with BOA or Wells Fargo (the same outfit with employees collecting commissions by opening extra accounts in customers names just a few years back).
I like Zelle. I wanted to get out of Wells Fargo, but one of my credit card accounts is with them and my score is currently in the high 800s. So far haven't had any bad services from WF since I first opened account back in 2013.
@@PanameraTurboSEHybrid Yeah. Like many things, they work a majority of the time, so most people are 🆒 with it. Normally only a small percentage of people ever complain about any given service. However, the small minority of people that have gotten scammed in this case have really been affected by thousands of dollars.. The fact that a conglomerate of 🏦s own this outfit and that they have a policy of refusing to assist or share any responsibility whenever their platform is used for scams is generally distasteful, shameful, and disgraceful. I am fortunately not one of the said victims. However, out of principle, I will keep my drops out of their ocean. Congratulations on your success with the high credit score.
Scammers and thieves are getting smarter (if one can even call them that) and cleverer by the hour, and know that pretty much everyone is reliant on technology to be honest and never cheat them. It isn't the technology's fault, of course, but I hope you understand what I'm saying.
I think nobody is getting smarter or dumber, it just technology allows sometimes to simplify the process of scamming, before it gets fixed and it becomes harder, rinse and repeat. Maybe scammers are more efficient to find something that makes the process easier for them.
I got scammed out of a bunch of money from someone posing as a landlord last year, and It was devastating. Now, I watch Kitboga and Jim Browning for daily doses of justice.
I want to feel bad for these ladies, but I just…can’t. There were so many red flags during the conversations with the “representatives”. It’s also very foolish to think these banks actually care about their customers. If I didn’t need a bank account to do most things in my daily life, I wouldn’t have one.
Only reason I have one is for online shopping since a lot of stores are closing things are getting bad they gave all this advanced technology to the wrong ppl.
🙄🙄🙄🙄🙄 it’s not the banks fault! Why should the bank be responsible for someone being stupid? That would be like saying I withdrew $10,000, waved it around causing me to get mugged, and therefore the bank should replace my $10,000 🤣🤣🤣🙄🙄🙄 if you transfer money through an app, it’s pretty much gone right away 🤷🏼♀️ if you are so dumb you can’t recognize a scam like that, then you should not have electronic access to any of your accounts (should all be savings accounts with paper statements) and you should just use cash and gift cards 🤷🏼♀️🤷🏼♀️🤷🏼♀️
@@candicecart9786 no one said it’s the banks fault. However, if you’re going to partner with Zelle and promote Zelle through your banking app, there needs to be something in place that insures customers’ money. I agree it’s nobody’s fault but their own, but it’s very irresponsible as a business to have Zelle affiliated with the bank but leave these people SOL when something goes sideways with the platform. You don’t see major banks pushing CashApp or Venmo, so in my opinion, they shouldn’t be pushing Zelle. That’s why I say banks don’t care.
I'm sad that the news has to keep doing stories like this. While i can understand elderly people getting scammed because they are elderly, but some of these other "young" folks, not so much.
It might sound cruel and unsympathetic, but you are right… That is why, since I just don’t have the time or interest to keep myself up to date w/ these scams, I have opted for Chase’s Private Client program, so I have an assigned personal banker that will call me immediately should anything sketchy happens to my account!
Well, the lady at 2:30 actually did some due diligence. Apparently they spoofed the actual Wells Fargo bank number. That’s crazy. I didn’t know they had that capability.
I received a text similar to this just the other day, and was just about to respond when I remembered just what kind of a world we live in. It's truly sickening.
my grandma falls for this stuff all the time, already had her home title stolen, multiple directv/dish accounts in her name, credit cards in her name, it's sad and we can't constantly monitor her so she lost all her money
I am so confused. Why would a bank tell you to send money to YOURSELF in order to prevent fraud? The way people are blaming Wells Fargo for this non-sense is ridiculous.
I'm so sorry this happened to them, scammers are truly the scum of the earth and deserve to be under a prison cell. I was sitting here trying to think whether I would have fallen for it, and I have to say had I received a text message like they did, followed up with a call with instructions to reverse the transaction using the same app I would not. The reason being is I know the bank is capable of putting a stop payment immediately on anything on their end and I would have insisted they do so. It would not have made sense to me to follow instructions using the app that the bank has no control over (but that is just how I think). Usually the bank calls me directly on occasion asking me to confirm transactions (yes/no questions) to ensure it was me that made them. Otherwise, any text, email I ignore assuming it is fraudulent. If they really need to get a hold of me, they can send me a letter or call me to come into the branch.
It is the banks problem once someone manages to easily pretend to be them, especially a big bank like Wells Fargo. And like the other comment said above me, it really isn’t two factor authentication. It’s one, and it’s being abused and WF isn’t doing anything about it.
Wells has a bad reputation from years of fraudulently charging their customers for services they never authorized. They were fined millions and were forced to refund the fraudulent charges.
@@markkiser5120 Way worse, at least the drug dealers are offering something in exchange, these guys just take from others. Literally 0 effort on their part.
This type of scam is absolutely the lowest of the low. How incredibly disgusting. I hope those scammers get caught and have the death penalty as punishment and that those poor victims can get their money back. Period.
Should have laughed when they asked you to zelle yourself money to stop fraud. Ludicrous. If banks start refunding customers, for scams. Everybody will start sending their friends money and saying it was fraud.
I've had multiple emails and calls constantly trying to scam me and I've gotten so paranoid that I even suspected that my (new) landlord was trying to scam me when he asked for my SSN for some lease paperwork online. There is a current oversaturation of all channels with scammers and it's disgusting. They are worse than vermin and parasites - they are pure evil. I wish the wrath of God to smite these shameless, pitiless rats.
"As soon as I gave him the code..." I'm not sure why you think the bank is responsible for you giving a 3rd party information the banks repeatedly tell you not to provide to anyone, not even the banks themselves.
Some banks require you to read them a code as a form of authentication during customer service calls. I had to so that they would unlock the fraud hold they had on my account
It doesn’t fit the narrative against big banks. Just like the fact there are no consequences for the scammers if they get caught, that doesn’t fit the narrative that prison is inhumane
That's why scammers shoot for third party app users. the banks are quite shielded, as they should be. the bank itself wasn't hacked, scammed or didn't hand any funds over to anyone.
If it were the bank, they would put a freeze on the account, they would NEVER have you transfer your money to another site. If you get a text, do not reply and immediately call the bank directly to resolve.
This is 100% correct. I have worked in banking for over 23 years. Why would they have you use a 3rd party site instead of their own? If it doesn't make sense, don't do it. I can't believe how dumb people are
I have a credit union thats A+. Some fool got my atm visa card number to pay for Google game. They stopped the $5 and shut down my account and got a new atm visa card. I don't use the card for a game and don't pay for one anymore. Who knows where these games originate.
I had a scammer call me the other day claiming to be someone from the Best Buy Geek Squad but my caller ID showed Amazon. In addition to the fact that I wasn't having a problem with my computer and I've never worked with the Geek Squad in my life, when I saw Amazon on my caller ID, I knew a scammer must be masking themselves behind common phone numbers.
They can spoof any number... I’ve also gotten calls at my great grandparents house (on their landline when I visit with them and answer the phone for them) saying it’s Apple or Microsoft (they don’t even have a computer let alone any apple products 🤣) also Amazon (again no computer or smartphone so they don’t order online) or the most ridiculous is it’s MasterCard visa Amex 🤣🤣🤣 as if they all combined into one company 🤣🤣🤣🤣🤦♀️🤦♀️🤦♀️🤦♀️ But obvi ppl are falling for it bc I’ve gotten that call multiple times when I’ve been there 🤦♀️🤦♀️🤦♀️🤦♀️
Candice Cart yes they say this is card services. Like really who is card services? they can't even lie and say what card they are supposedly calling about and how do they know i even have a card? Smh. The worst are the car warranty calls. I told the lady so y'all do warranties for 17 yr old cars and she said yes. I hung up on her. No one is giving a warranty for a car that old. And the car i had wasn't in my name nor was the registration or insurance so how do they know i even have a car? They don't they are just complete scammers.
1) does it make sense that a bank rep would call you about fraud and make you transfer money to another account? If it was real bank they just freeze the access or funds. 2) signing up for zelle contractually says they cannot protect you so dont transfer unless you are sure 3) these people dont question the situation and double check by doing their own log in without screenshare or instruction? Why? Why dont u do call the bank yourself. 4) why would you give remote access or transaction code number when it literally says real bank employees wont ask you for it I feel sorry for the victims but they really need to educate themselves. You need to protect me against my own ignorance is not their responsibility. Same idea that commiting q crime but not knowing it's a crime should give you no charges? That type of ignorance is on a whole other level.
As someone who is security conscious, always have alerts set up for your cards and accounts. If someone was stealing money you would get an alert for the transaction immediately. Also, ensure that you have 2FA for any account or service that you use, if available, that you have. Put an alert for a certain limit threshold if applicable on your bank accounts and cards.
lol. 2FA is useless if you share the code you get with the scammer (not that SMS 2FA, which many of these banks use, is very secure to begin with). That's probably exactly how every one of these customers' accounts got compromised. Unbeknownst to the customer, the scammer initiates a password reset request, which triggers an SMS 2FA code to the customer. Then the scammer says something like, "I need to verify it's really you. I just sent you a code. Please read it back to me." And the rest is history, despite the probably very clear warning to not share the code with anyone right in the very text message containing the code. Whether you're talking about an individual or a large business or government agency, you can have all the greatest and best security measures in the world, but the weakest link will always be the one that's susceptible to social engineering.
Educating yourself about the technology you employ is key. sometimes I know a message I get is a scam simply because I also know that what they are suggesting to me really isn't viable, or even possible in some cases. my knowledge allows me to ignore them. check their domain address also...very telling.
The fake alert is what got those wells Fargo customers. Don't rely on alerts. Use common sense, contact your official bank, credit card number provided to you on your statements.
None of these people who were scammed did any research. None of them called the bank directly or obtained contact information to cross reference with the bank. They just went into mandate panic and did what they were told without thinking. Good Job!
Solution: Don’t Use Install or Use the “ZELLE” App. Don’t use an App. to send People Money. These People want the “Bank” to Pay them for their Stupidity.
Had nothing to do with Zelle. Hackers texted and then called the victims. They pretended to be WellsFargo and then used Zelle to transfer funds. Lesson: don’t rely on the legitimacy of texts and cold calls! Don’t click links! Contact the company DIRECTLY before exchanging any information.
If your money is stolen from your account, you are protected. If a scammer calls/texts you to send money thru zelle, you're not protected. You sent the money. You're better off letting someone hack your account and steal the money rather than responding to a call/text of a potential scammer
Right, it also works for snail-mail delivered to your home by the USPS. it's safe to open your mail box, and even open a letter that is inside. but once you start taking actions based on what that letter tells you, then the problems can begin.
It's the people who think they're too smart to be scammed are the one's who end up being scammed. They let their guard down because they think they're too smart.
This Almost happened to me.. I received the same text when I relied no I immediately got a call.. It felt off so I hung up with them and immediately called my bank. They informed me that there was no such activity claimed by the scammer.. People work too hard for these criminals to just swoop in and take our money. Sorry this happened to these ppl.
Zelle is a United States-based digital payments network owned by Early Warning Services, LLC, a private financial services company owned by the banks Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank and Wells Fargo
The very first grave error these people made was assuming that Wells Fargo cared about them. They don't. Never have. Never will. Take your money and your business to a credit union
Don't have your savings linked to checking and dont use over draft protection. Only put into checking small amounts to spend. If your card is stolen from you they can only use whats in checking say at gas station, amazon, etc.....unless savings is connected and you have overdraft protection. Do not link the two and no over draft. Purses n wallets are stollen hourly. Call in your bills, fo not use auto pay. If any company goes under or the house payment changes hands, they still withdraw funds n takes for ever to get it fixed! Save yourself the headache where you can.
So true, been doing two banks for years. Besides it good to get to know your bank teller's, so your a human, not just an account number. Also the teller's can help you navigate the banking system. No bill company should have authorized access to your account, especially one that the balances can very. Read your terms of service & ask questions... You are giving permission to a company to "take" your money and if they mess up a withdrawal it can take a very long time to get it fixed, if they ever fix it. Yes it may cost a few extra bucks, but the peace of mind from this kind of fraud is priceless! Besides if you really want to, it doesn't take but a few minutes for you to send a check from a low funded account at a different 'bank' so you don't loose a large amount of money. I remember when I first read the WF/Zelle terms of use, it scared me, red flags went flying everywhere, to easy for fraud with no recourse! Thanks 7 On Your Side for bringing this story to everyone's attention.
@@SourBogBubble I noticed one expressed shock that the bank didn't guarantee Zelle. it's a third party app that they make available to customers, but you have to read the banks terms & conditions regarding those apps. they probably state quite clearly that you are on your own using Zelle through them. it will be in writing somewhere. people love to click, but not read first. further self-educating right here on YT could have prevented her being scammed as well.. slow it down people, understand what you're using.
I am from America. I am really happy to see your work to expose people like this on web and make awareness among people. I had already shared this *GRIND TECHIEI* to all my foreign friends and ask them to share to others. Thank you again please keep the good work. Thank you again,’
It would be smart to go into the bank, u can also freeze your own account in app and it has FDIC insurance. I don’t understand why people would think they need to save their money by using Zelle ?
Your protected if the bank closes or employee corruption or if the bank is hacked. Your not protected from your own transactions . If you verify and accept a transaction then it's on you not the banks mistake.
@@monicascott2354 Everyone has their days. When I was 19, I fell for a scam where a guy told me he owns a business and wants me to give him cash and he will give me a check for that amount plus a little extra. He told me he could write it off as a tax deduction so it would help him out lol. I thought checks instantly clear until that day. Rest in peace $200. Thankfully, it was not for a huge amount. Your mom is not a dummy
@@verreal funny you say that. I actually had a fishy feeling about this dude and scenario. I could tell that in some way, it was BS or possibly a scam. I just couldn't put my finger on it and still went through with it. Oh well, you live and you learn.
The Bank should NOT have to reimburse these customers for their lost money here. Zelle is a third party service, not owned by the company and NOT protected my current regulations. These individuals were scammed and should not be shamed. But they also have to bear the responsibility of their actions. Banks, per haps, should start offering fraud insurance as a service.
The Zelle service is integrated into Wells Fargo app and into Wells Fargo web page. Wells Fargo literally offers you to try Zelle. It is not a third party service, or at least Wells Fargo does their best for Zelle not to look like it and instead appear as part of Wells Fargo.
It's not..I got this same text 3 times but I knew it was a scam because I've never banked with Wells Fargo so I don't have an account. But recently before these scams and before all these scam phone calls I got an email saying my information is on the dark web. Didn't know what that meant but I think it is linked to the T-Mobile hack and so they sold off my information....I wonder if all of them were T-Mobile customers
Anyone still banking at Wells or Bank of America deserves this. These banks have proven criminal backgrounds. Would not doubt it if Wells or an employee is in on it.
First, if you don't check with the bank yourself and use common sense then really it's your fault. My mom is 59 years old and knows this and has never had money stolen. You need to recognize, "Did you transfer or withdraw X amount or money for a purchase?" If the answer is no, don't reply and check your bank from their official number or website or app. You bear responsibility. It's so easy for me to recognize it I mess with them all the time and I waste their time giving them scripted info so they don't prey on older victims and people like you.
I loled when i saw that thumbnail. "Don't want fraud texts reply REMOVE". Yeah, please stop alerting me whenever someone is trying to steal my money lol. The fact that these women saw these as legit is top-tier comedy.
Zelle is meant to be use to send money to friends and family, thats it! Bty Why is the media trying to make it sound like its wells fargos responsibility to refund the customer? The number 1 person responsible to protect your account is yourself not wells fargo.
Zelle and cashapp are not, themselves, scams. Those are double blind transfer mechanisms. Neither party ever gets the other's bank account information. The fraud comes when scammers, knowing how common these apps are, sends phishing messages, knowing that some will be hooked. Zelle is, in effect, the same as drawing your money from another bank's atm: a middle service floats the transfer. So is cashapp: the other party sends to your cashapp. He has no access to your bank. You must make that final transfer.
Never respond to those texts....instead directly call the bank under the number you have for them or go direct to a branch and ask. It also helps to get scam blocker.
100%. Someone had that data and sold it or it got compromised. Its not a public blockchain so that info shouldn't be known by anyone except the bank and the account holder. What's next, spoofing charges somehow to seem even more legitimate.
There's nothing to indicate the scammers knew how much money they had in the account. They just ask for an arbitrary number of $3,500. Likely the scam only works if someone has that much in their account tho and they are worth scamming. If you replied, I only have $300 in my account, they would probably just hang up and move along to someone that isnt jacking off the dog to feed the cat.
People should know better than to do banking with Wells Fargo or Bank of America.. They have been fined billions for criminal activities against consumers for years.
Just a tip.. if you receive a call from them and you ask how do I know you’re really my bank calling me? And they say look at your caller id... You should ask them to place you on hold for a few minutes then if they are really your bank you will hear the usual hold music, promos, etc., so far they can spoof the caller id number but haven’t heard of scammers mastering the hold info from your bank..
Got a text very early in the morning that $402.50 was charged to my Comcast account, was it me? Yes or No? I typed "Yes", and turned over back to sleep. Normally, I just delete it without response. I don't have a Comcast account and I can imagine their head scratching by my answer.
Geez why are people still following for these?!?!? If you ever have ANY questions about anything…please hang up and manually call the bank number on your bank’s website or on the back of your debit card…
I have what some people think of as a complicated banking system. Two separate banks, and a low debit limit. I also do not have a smart phone. I worked too darn hard for my money.
I don’t know if it’s still true but BofA actively promoted Zelle on their website and app when you logged into your account. I never used it or even clicked on the links but if it’s something they have all over their site, they need to take some responsibility for people believing it’s true or installing some safeguards for their customers to confirm a transaction is real.
I had something similar from a fake Comcast caller. It was soooooo well done it was totally believable that they were Comcast. I wised up at the last second
