Were you able to fix this yourself? I’m experiencing this same issue and wondering how big of a deal taking the top off the stove. Our stove is about 3 years old so it’s out of warranty.
Hi there! I was able to fix on my own. I did not have to take the top off, just fyi. The new kits purchased through Zline come with adapters to splice. I will post a repair video in 2 days.