⭐Genie Garage Door Opener Not Closing⭐Easy Fix! 

If this video helped you out and saved you a service fee, please feel free to donate to the channel! www.paypal.me/garagedoorgenius

Thank you so much! I’m first time homeowner, single woman, and was super stressed what suddenly went wrong. This was exactly my problem! I appreciate it so much also bc I’m unemployed from the pandemic, so you also saved me money from needing someone to come out. Thank you!!!!

Richard… I know for a fact you saved me a few 100 bucks with this video! Thank you so much for not being a gatekeeper and sharing this video! Homeownership is not cheap, so anything that is DIY with the help of RU-vid is greatly appreciated! Thank you!!

Even 5 years later you’re still helping, fixed mine in 5 mins!!! Thank you so much for the easy fix!

Mine did the same thing, tried your recommended fix, lubed the side rails, lubed the screw, checked the sensors and nothing. Just an FYI for anyone hitting a dead end…I finally took a rag wiped the screw track clean, scraped the old lube gunk and dirt inside the screw track with flat head screw driver wrapped with a rag (mine was black and thick), shot the track with fresh lube, lubed the panel hinges, and finally lubed up the springs (very dry) and like all I.T. trouble shooting, disconnected the power source and reconnected it. Presto, she opened!!!! The final adjustment was lowering the open force, and incriminating the force until it opened a few times. I honestly don’t know which step did it, but something got it working. Good luck people.

What is the red sensor light isn't blinking or turning on at all? But the other sensor is on and green

Thank you so much. The conditions you mentioned were exactly what I experienced last night when I came home. Must have bumped the sensor when blowing out the garage earlier that day. Even grandmothers can fix their own stuff when you guys make these awesome helpful videos!

Yep. Just saved me a $250 service fee! Sensors weren't lined up at all. A tiny push to bend one and voila! Garage door now closes without my having to hold down the button inside the garage *and* my remote works again. Thanks again, Richard!!

OMG!! As a single woman who just bought a house I was soooo close to calling someone to fix my garage door. I saw this video and my sensors were off. I must have bumped it taking out the recycling. Thank you so much!!!!❤

We had the exact same issue this morning, we were scared as first time home owners thinking we would have to pay for someone to come out or worst case scenario, replacing the door, but you saved the day, we’re grateful for ya!

If you would like to leave a tip or donation, please do so right here! Just think, this video just saved you a service fee!! Thanks www.paypal.me/garagedoorgenius

Thanks, out of all the videos on this, yours is the only one that says green is always consistent. The green side on mine was out of alignment. Shortest and best video!

Thank you very much for putting this video together. I watched a ton of video, but nobody talks about to check the sensor's misalignment.

I just canceled my appointment with the technician when I saw your video, you probably saved me hundred of dollars thank you very much!

THANK YOU! After tinkering for 2-3 hours, this was the first video I watched, I went to the garage and pushed on my green sensor because it looked slightly out of alignment and the damn thing worked like a charm! You just saved my sanity!!!!

thank you so so so much! my parents are out of town rn so when they found out the garage wasn’t closing they were really worried and so was i. this video fixed it instantly. i cant thank you enough! a huge sense of relief just washed over me

Thank you so much! 3:42 AM and i had no idea how to fix it, was afraid I'd have to babysit my garage. Tried your fix and it worked immediately. You are a godsend, thank you.

Damn man, thanks. You just saved me $150 just for a diagnostic here in Orlando. 👏🏻👏🏻 My door is now working.

Thank you so much for this helpful video! I went to RU-vid for answers instead of calling a repair company. Your video with it’s easy to understand demonstration help me to fix the garage door quickly and easily!

Thank you for your post. The garage door company I called came and after 10 seconds said I needed a new motor. Total cost $600.00. After watching your post it took 2 minutes to fix.

Thank you! Husband was gone and I was at a loss on how to fix it and it was the sensors! You’re the best!

You are a life saver! Thanks for putting this together. I was bracing for a long project, and you made it a 10 second fix!

Had this same door reversing problem. Sensor realignment didn't fix it so techs suggested replacement. Installing the new sensors was fairly easy even though I'm only semi-handy. Being red-green color blind presented a problem though so most helpful was you mentioning the red light not the green as the one that flashes. Thank you!

Ok, just so happy to have found your awesome video. I’m troubleshooting my parents garage, they just bought this house and I know nothing about garage door openers. Thank you SO MUCH!!!!!

You are my hero!!! You saved the day!!! Thank you for helping me close my garage. I thought I had to replace everything.

Just tried this cause my door was doing the exact same thing. Worked like a charm, I didn't even have to bother my Husband. Thanks

Richard, you are our hero! Thank you so much. Our Genie didn't have the blinking lights, but as soon as I adjusted the sensors, it worked!

Thanks for your help on this George. I know you posted this a while back, but what you showed here worked perfectly! You saved my day!! Thanks a ton!!

Good info. I have the same system. During certain times of the year and certain times of the day, my door will not go down because it is being hit by very bright direct sunlight. Not a big problem, but people should be aware that sunlight can confuse the safety beam.

Thank you. You honestly probably saved me hundreds of dollars trying to figure out what the issue might be 😁

Omg that worked!! The wait to speak to customer service was two hours! Thank you!!

Thank you!! Just save me time, money, and stress!!!! I initially panicked when my door wouldn’t close, came straight to your video and did exactly what you said and it worked like a charm.

Wow! All that messing around and all I needed was to do this. Thank you so much!

This video saved my garage door opener, that damn thing had no idea how close it was to a horrible, gruesome death. Thank you so much! -Some Rando in 2020

I was adjusting the sensor with the blinking red light, to no avail. As soon as I adjusted the sensor with the steady green light, it worked. Thank you, sir!

This just happened to my door! Glad I ran into this video it opens and closes fine now. Thanks!

Hey thanks man!! You saved me and my mom some trouble.

You did save me a service bill. Thank you very very much.

At 1:34 I ran to the garage and immediately fixed the problem. Sensor out of place after some garage cleaning. Thank you!!!

You are a genius. I looked at the light and it was blinking and I straightened as you suggested until it remained on red. It worked. Thanks. You as indicated are a genius.

Hello RU-vid land!! If this video helped you PLEASE help a brother out and Subscribe. Thank you all!!

Thanks!!! Side note: ours had the same symptoms, but a spider built an egg sack right over the lens, inside the housing where it was really hard to see. Check for them critters before you call a repair shop!

Thanks Texas! You posted 6 yrs ago, it's still working fine. I was having the same problem, aligned as instructed, BAM, no more problem!

Thank you so much, first time home owner and not technical at all. Literally fixed issue is less than a minute!

Thanks. Hopefully my experience will help someone else. This problem was odd since the system has been in place and operating without problems since 2002 when I built my house. Then out of the blue... well you know the rest. Thank you for your help. Your videos were helpful to direct my diagnosis.

Thanks, that worked for me!

Presto! 10 second fix. Ours was misaligned vertically, sensor was pointing a little down. Rotated the bracket up a little and watched the light go to steady red. Thank you!

Omigosh. I love u!! 2am, freezing outside & didn't want to wake up my husband. THANK YOU!!

Thank you so much! Fixed my exact issue.

This fixed my issue; excellent job !!

Thank you for making video. I had the same problem I solved it out my self after watching your video . I appreciate it.

THANK YOU!! All this time, I figured that the green sensor meant that that one was good, and the red blinking one was the bad one! I’m so glad that someone FINALLY explained that isn’t the case! I went over to my green sensor and realized it was bent! Thank you so much!

Thanks for the video, it helped me fix the issue.

Thanks for the help it worked

Wow! I just fixed my garage door opener, thanks to you! Now I can't wait for my night shift working husband to wake up so I can brag! haha

Thank you so much. Was an easy fix. You saved me an unnecessary service charge.

Wow well thank you! That just fixed my issue in a heartbeat!

If green sensor light off, sensor not getting power. Check for loose wire at sensor or at connection to main unit.

Thanks!!! I was literally going to buy a new garage door this weekend. 2 minutes of work. Can't thank you enough

Wow..amazing!I did the same thing just like you did.Now my garage door is good.I was almost call customer service.Now I save money ,Big Thanks!

I went ahead and swapped out my RPM sensor, no change. My motor starts and runs fine. No smell or signs of the capacitor being hot or damaged. I decided to do voltage testing to my sensors since the green light flashes along with the red. After removing the wires at the sensors, I tested voltage at the feed terminals on the drive head/motor housing. It had 13 volts. I tested the disconnected wires at the sensors and got 12.6 volts. I connected the wires to the green light sensor and the light no longer flashed and stayed constantly lit. However the voltage dropped to 8.8 volts. The voltage remained the same when I connected the red lighted sensor. When I connected both sensors the voltage dropped to 6.8 volts. I believe from my testing that I have faulty wiring. The wires will carry the voltage with only a small voltage drop in a no load condition. But as soon as I introduce another component in the system, large voltage drops are observed. I got new wire and will be installing it tomorrow.

Thanks so much! It worked!

Thank you so much. I am housesitting and the client just left. I could not get the garage door to go down. With your video I was able to get it down in less than 30 seconds.

Exactly the problem I was having with My garage I saw the red light flashing and knew that had to be the issue, so glad I found u THANK U SO MUCH!!!!

Thank you:))) so smart

Worked very well! I wish I had tried Garage Door Genius first. In any case, I am now smarter and more capable of making this simple test (blinking red light on one sensor) should future problems come up. I even feel so good that this fixed the control sensor problem that I am prompted to lube the screw...a task I put off a bit longer than I should have. Good job, simple, clear and well presented. Thank you for sharing your Genius with us.

Thanks, I wasted so much of time on this issue, should have seen your video before. Great help!

Thank you, Thank you, Thank you!!!! It has been the BIGGEST pain in the butt to pull the car out, then go back and hold the button down on the wall. Shut the garage, and walk out through the side garage door, then get back in the car!!! During the Winter months!! All I did, was watch your video, go outside and straighten the sensors a little bit and IT WORKED! I can't believe it! Thank you so much! I am so excited to use my control button from my car!

I just spent 3 hours taking apart the motor trying to figure it out, then came across your video and BAM it works.

This was my problem, must have bumped the sensor. I disabled both sensors but the door still wouldn’t budge. This fixed the problem, thanks so much!!

Exact same issue. I checked the sensors, they were aligned but I didn’t see any lights. I jiggled the wires and saw a green light flash. It’s a shortage in my wire , probably due to the animal I chased out today. But, I just taped it to keep the green light on and it worked. Thanks, so much for saving me money.

thank u so much! i waited on the phone so long decided to watch your video and it’s fixed immediately after worrying all day what to do

Screaming!!! Thank you all the way from Atlanta Georgia I haven't been able to let my garage door down with my remote at my new house for over 2 years and just like that it's fixed thank you so much for posting this video

Works perfectly. I checked everything and your video saved us. Thanks so much. Keep up helping people out.

If this video does not work for you then you could also try cleaning the transmitter/Receiver or if that does not work you can hold the button for a few seconds which will force it to close

After 4 years your advice still works. Thank you so much

I replaced the wire run from the opener to the red lighted sensor. All operations are restored to normal!!!! FYI I did contact Genie as you suggested. They put me on the callback system to call me in 30 minutes. I used that time to go through the diagnostic testing I earlier described. When they called back I went through the steps I had completed. They weren’t sure but they felt like it wouldn’t hurt to replace the wiring like I planned to do.

Thank you so much!!! It’s friday night n I was worried my door would be open all night!!! Thanks to you it’s fixed!! Xx

THANK YOU SO MUCH🙏 You saved me money and the time that it would have taken to call someone. Also straight to the point no BS intro video. I appreciate that too!

My red and green lights were not flashing, buuuut when I looked closer one of the wires on the green side had lost contact. Tightened it up and was good to go. Would not have thought to look except for your alignment suggestion. Thanks so much. It acted exactly like yours did with the miss alignment problem. Again thanks Bud!

THANK YOU! Who could have known that it it such an easy fix! It took me 2 seconds to "repair it".

I know this video is 6 years ago but it saved me a service charge today, thank you.

Thanks! This helped so much. It didn't fix the problem but it helped me to find the problem. One of the electrical wires to the laser beam box had come loose. I reattached it and BLAM! It worked again!

All of a sudden, the garage door wasn't working. This was the exact cause! Thank you!

Your info works , should have look at your video three days ago - this problem cost me a trip to emergency room for stitches in the index finger.

This worked in about two minutes! You ARE the garage door genius 🤠

My sensors were doing exactly the same thing as the sensors in this video. Did as you suggested and now all is good!! Thanks so much for sharing this video. You saved me money. Hope it helps other as well.

You helped me fix my garage door before my husband got home to discover I’d bumped it out of whack. Thank you!!

Just watched your video and fixed my issue! Tremendous job narrating and saving me coin! God bless!

Thanks so much! I thought that I was going to have to replace the unit! It's working fine now!

Thanks so much for sharing such an easy, quick fix! I can only imagine how much money I’d have spent to remedy this problem thirty years ago.

THANKS For the video.. i was at moms who is elderly and put in a new keypad and thing would only open. I did not think of checking the alignment. Her symptoms is exactly as you say.. I'll go back next weekend and try that out... thanks so much...

Thank you from the beautiful hill country of Texas. Very easy and you saved me a lot! Take care

Thank you very much! I encounter with same problem. As your direction, I deal with it.

Well now, thank you. This was exactly the issue for me today. Grateful for your video!

Thank you a ton. I was freaking out trying to figure out what was blocking it when it was just misaligned. Very informative!

Thank you, I was watching vids on blown capacitors and power adjustments which all did not work. This was the fix, thanks

thank you for the video,it saved me the service call and incovenience of having to open and close the garage door by hand.

Watched your video and indeed, I fixed it myself! Thanks to Garage Door Genie Genius!

Great help. Your video showed up top on my search list and saved me huge bills. Great video ever