Join us in this insightful video as Robert Menton, a Fixed Operations Specialist at TVI MarketPro3, breaks down the critical differences between car sales and car service in a dealership. Whether you're a dealership owner, manager, or automotive enthusiast, understanding these distinctions is crucial for maximizing your dealership's potential.
🔍 What You'll Learn:
- The fundamental differences between car sales and car service operations.
- How car sales drive initial revenue while car service ensures long-term profitability.
- The importance of customer retention through exceptional service experiences.
- Strategies to balance and integrate sales and service for a seamless dealership operation.
- Real-life examples of dealerships excelling in both areas and the impact on their success.
Robert shares his expertise and real-world experiences, highlighting how a well-coordinated approach between sales and service departments can lead to a thriving dealership. From initial customer acquisition to ongoing maintenance and repairs, each aspect plays a vital role in the overall health of your business.
📈 Why Both Matter:
While car sales are often the primary focus of many dealerships, the service department is the backbone that ensures ongoing customer satisfaction and repeat business. Learn how to leverage both areas to create a holistic, customer-centric dealership experience.
👨🏫 About Robert Menton:
With years of experience in the automotive fixed operations industry, Robert Menton brings a wealth of knowledge and expertise. At TVI MarketPro3, he helps dealerships across the country unlock their potential through innovative solutions and data-driven strategies.
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9 июл 2024
