You can untangle that coiled telephone handset cord by detaching the cord plug and un-winding the tangle. It will take about 15 seconds. Then, re-attach the cord plug.
Great lesson! My background is in recording studios - so I have a good knowledge of audio. I've been invited to apply for a board op position for a prominent national talk show. I'm thinking this tutorial might help me nail the interview! The only thing I could question here is the use of the term "pot". I've watched this video 3 times now - and it's evident to me, when he says "pot", he means CHANNEL . "pot", in audio terms, means potentiometer. That's something totally different - a volume or gain control.