I use a Logitech keyboard and mouse paired to a Logitech dongle. The keyboard and mouse are both wireless. The dongle is USB. Will this setup allow me to share the keyboard and mouse? Also, i have a USB-C webcam. Will i be able to share that?
Sorry for the late reply. Didn't realize I missed out your message. Yep, it will work with a wireless kb & mouse combo via USB dongle. For this model, it doesn't have a USB-C port so you may be an adapter for your webcam. Is three-PC necessary for you? If 2-port is enough, you may wanna check other iDock models with USB-C ports (www.avaccess.com/idock/). Have a nice day.
@@avaccess I've actually been using this product for about a month now. It's been serving the purpose well. There's some delay when switching devices, and intermittent disconnections and reconnections. Still, it's great while I transition from my old desktop to a new mini, and when I sometimes connect the laptop. This will take several months, and then we will do the same with my spouse's setup. With those minor caveats, I'd recommend this product. Yes, I did have to use a USB-C adapter for the webcam, but that wasn't a problem.
Hi. Of course we'll deal with it. Will you let me know your email? Or you could contact our support at info@avaccess.com. Sometimes it's about the cables. Sometimes it's about the monitor or else. Our tech person will help diagnose your setup.
Are another 2 computers showing on your monitors properly? If this problem persists, please contact our support at info@avaccess.com. They will help you troubleshoot and do the follow-up.
