5 Reasons I'm Returning My Onewheel GT 

Yes. I have one now.

@@freshlycharged nice I really want to get one so I can get some killer smooth videos … and to just ride! Is there any bindings? So you can jump with it? Also what brand of protection gear do you use? Knee pads Elbow pads Etc etc! Thanks for the response man!

@@freshlychargedhow do you like the gt compared to the pint x for everyday riding?

Wow... just learning about your amazing story through your channel!

@@freshlycharged Thansk bro.

I’m glad to see others bothered by the right to repair issues. Fire and a runaway board are Other great reasons not to buy one. I don’t think the company can recover from such a misstep. 5 years that company is gone.

@@nuggethikes they have a pretty amazing product that no other product on the market can even come close. And despite how they treat their biggest fans, they have a huge following of casual fans that will buy and ride their stuff. If they make a course correction now, I think they could be an amazing company with an even more amazing product in a few years.

@@freshlycharged you are correct about the course change. They may have many fans, but eventually they will get sick of the huge shipping bills. There are Many other electric alternatives available. Spend your $ elsewhere.

😬

So returning it cost you $110? That sucks 😖

That’s a bummer. As a proud Pint owner with over 1k miles on it I was quite excited about the GT release and planned on ordering one but with all the issues especially the amount of bricks showing up to peoples houses, and IMO the worst is the tire situation, I’ll stick with my Pint for now especially after installing the new treaded Hoosier tire it’s great :)

Waived the restocking fee, but left you on your own to ship it. How very Future Motion of them. They're always so happy to spread the Stoke™️ and Destroy Boredom™️.

That is ridiculous not to provide a label to ship it back. Guess they probably going to charge you triple when and if you had to get it service. That is so unfortunate because I really liked my pint I think I’m going with a different product like the scooter Thanks for the info.

Unrelated, the knife case was excellent. I'm glad to see another knife guy. I was a major high end collector years ago, but have settled on a single pocket knife, a Sebenza.

I agree with you and Louis from your livestream that FM needs to provide an easy to read and understand list of things that will brick your Onewheel GT and/or void your warranty. It shouldn't have to be trial and error by the community. Until FM provides a list, who's got a list for me?

@@freshlycharged I'll draft up a list, actually. I hope you don't mind me making your idea into a video.

Mario coming in with the video clips!

@@TheBoardGarage hahah I instantly thought of you when I saw the knife collection pop up as well haha

I appreciate that. I still have 3 Onewheels to ride. I'm gonna hold off on the GT till they work out the bugs and till FM starts making some changes.

@@freshlycharged do you have the pint x

Same! Although it started with a conversation from a co-worker, it's this channel that I pursued to purchase a used OneWheel through facebook.

Yes, still have it.

@@freshlycharged if you get a fourth you can make a decent transportation option. They call it an "electric car". Rlly cool. I also saw a two wheeled version called "electric scooter". New tech, check it out.

I'm surprised a software bug could cause a battery fire. Aren't there multiple layers of fail-safe physical protection, like temperature and current (fuse)?

Can’t enjoy a sport invented by a now business suit wearing big wig- big shot with billions in onewheel pre order money from hopeful idiots.

Fire + EUCs also take off and spin into anything and anyone when they fail. But it’s my favorite of all PEVs.

FMs getting a lot of attention with right to repair and I don’t think the momentum is slowing. We’ll see how they respond.

I think it is a sad reality that FM has very poor customer service. Jimmy, I think we are receiving a response from FM, and that response is silence. FM is not trying to get out in front of these problems and letting customers and possible future customers know that they are working on the problems. If anyone is wondering how a company goes out of business, this is how. Poor customer service. It’s up to FM if they go out of business or not.

@@kentfield2205 indeed. & so far so sad

@@kentfield2205 agreed! I have been in electronics manufacturing for decades, and FM is like a textbook case of how to do EVERYTHING wrong in their business practices. Every choice they have made gives them more power and the customer less power, FM get a better deal and the customer gets a worse deal. Terrible, unsustainable, business practices. The only reason FM have survived so far is the product is great (when it works) and they have no competition... at the moment. Perception of the product being great is changing! And the competition? Just wait.

It's not that much better, they changed both wheel and tire to lock any tire replacement that isn't from them and of course the battery BMS fiasco.

Smart to wait for them to work out the issues.

Same here. Enjoying my XR . Always cautious of new products anyways.

Wow. Didn’t know that history. And then there was the ghosted board with the gallon of milk!

wow Sly❗

Tell me more. I want to hear about this ghost!

@@freshlycharged I was being paranoid to only ride it on pavement where I could ensure heel-lift stop, or low-use trail where it wasn't going to mess up someone else's day if it ghosted. Second ride on it was 32 miles on a river parkway and was SO AWESOME. But then third ride was on trail.. was going up a steep part, couldn't quite make it, nose went down, I stepped forward off the board, motor didn't disengage, tail dropped and it took off at max acceleration backward down the trail. It launched itself off the side of the trail over a 10ft drop, rolled 30-40 ft down a rocky embankment. It was banged up to hell but still turned on and I rode it home, but next morning after pulling it off the charger, it was dead. That long ride was so amazing that it's going to be hard to go back to the XR (I'm 6'6" 240lbs so GT torque is unbelievable) but even if they sent me a brand new one, the trust is gone and it's too much to worry about, I just want my 💰 back and to forget the GT exists for now.

@@CodySims Thankfully you're OK, brand new products coming off production line with so many problems isn't a sign of the quality they preach.

@@CodySims Wow. 3 rides and the thing committed suicide by jumping off a cliff. What is that, about $600 a ride? Lucky nobody got hurt. Hope you get refunded for the corpse. Thank you Jimmy for helping to spread the word about these unfortunate, dangerous defects.

@@bkanegson They ignored my first refund request, sent a shipping label for repair. I didn't fight it because I guess I'm just dumb and still wanted it to work out. It came back from "repair" still dead 😆 They approved the refund request this time around.. it arrives back at FM tomorrow and when I get my refund I'll be posting proof it happened on r/onewheel to give others an example to reference to FM when they want a refund.

A part of me really wanted to open the boxes thinking maybe FM had thrown in some swag. I will never know...

@@freshlycharged I hear you. Free swag isn't worth a thing for a company that acts the way they do.

awesome

Thank you Trenton. The Onewheel community needs more DIY makers and enthusiasts. It wont be long before a DIY onewheel outperforms the FM version, with reliability, spare parts you can buy and mod to suit your own style. It is people like you bringing that happy day closer. 👍 Maybe Jimmy could do an interview with you and your DIY onewheel setup? 🤔👍

Do you have any videos? 👀

Where can I get more info about this?

Glad you liked it!

Just find an XR on ebay

@@makatron how was that experience cause I'm doing so right now

@@jamesmith1048 got an XR for 800 and it's far better than risking all that money for a GT. Now I'm moving towards EUC for better range and ride comfort.

ya but does that replace the battery without shipping the board? eventually that battery is going to die and when it does you will send the board to FM and they will put thier own parts on it like they always do. Why is this not illegal taking peoples things they pay for and returning a stock board WTF!!!!!

I'm sure that voids the warranty, too.

Oh shoot! Get well soon!

Glad it was helpful.

Get an XR, they're amazeballs. Try get a 4206-4209 and upgrade the battery maybe

@@redboyjan what does 4206 and 4209 mean buddy?

@@dannymcqueen they are differnt hardware versions of the Onewheel XR, that can be modded. Later ones you cannot easily mod at all, or repair them oursleves

Appreciate the support!

I had no doubt they would fix those issues and I’m glad they did! I hope the company comes out stronger after this problematic release.

@@freshlycharged they could've have helped to avoid this by giving more of the boards out to creators like you to test them out. I think this would've brought even more hype. Instead, they kept everything so tight and i don't think the board was tested as much as it should've been before release.

I appreciate that!

Make the switch, you won't ever regret it. I put like 1400 miles on an XR, switched to euc and never looked back. It's better in EVERY SINGLE aspect.

@@ImSoooRad87 I can never forget about the onewheel, wish I could. Like an abusive relationship. And I have 8k EUC miles over the last 3 years. They are just so different. For me going on a small trip the OW always wins in terms of how fun it is

I loved my time on the GT! Like I said in the video, it's a good product. But as a safety guy, I worry because my kids and their friends ride the OWs the most and I'd hate for something bad to happen to them.

@@freshlycharged completely understand. I'm keeping my eye out for incoming firmware updates. Now I just need to add an EUC to my PEV collection

I'm small beans and FM could care less about me. Just sharing my thoughts and experiences. Some will agree and some will disagree, but I'm just trying to do what's right for me.

👀

When I watched Spiderman No Way Home, MJ said something that reminded me of this situation with the new Onewheel: “if you expect disappointment, then you can never really be disappointed.” -MJ

And if everyone returned their board, UPS and FedEx would come out the biggest winner!

A weight sensor wound be so easily implemented if they wanted to.

Very difficult and expensive.

Silver linings!

If you are close to California, do it. But these issues with the first batch don't look good.

100% Cancel your order. I got a DOA board and sent an email to FM on Wensday 3/30 and still haven't heard back. These issues are wide spread. It's heart breaking looking at this 35lbs expensive brick stare you in the face while you wait for "GT technician" to email you back.

I think I'm just going to take a chance and wait for it to arrive. It's already paid for, I've already recieved the accessories and the only other board I have is the Pint X. If it's DoA, I'll send it back and use the money to buy an XR. I'm just trying to stay positive and hopeful.

@@traviskimbrell1209 best of luck mate

Thanks for the support. Pint X and XR (which is discontinued) should be priced around the same at this point.

@@freshlycharged ahh I see, I did see that FM discounted their boards towards the end of its lifecycle. The vendor that's closest to me (Chicago) is still selling the XR at its MSRP of $1800. I'm leaning towards the Pint X as a slightly more affordable board to train on until, as you had mentioned, the GT has shown to be a more reliable, and hopefully, consumer-friendly product.

I would save the couple hundred more and DEFINITELY get the XR! You will appreciate it a lot more. I got the Pint X and instantly regretted not getting the XR especially after finding out they were discontinued. The Pint X is too small and squirrely because of the rounded tire. You're a bigger guy so definitely go XR!

XR. Older Hardware. 4210 or older, if you can get it. You'll find out why soon after having it. I have both. Xr and pint. The taller you are and the bigger your feet, the wobblier the ride. Pint's wheel is narrower which contributes to the more unstable ride. Still fun, though. But don't trust me, or anyone else, not even Jimmy (no disrespect). Go and rent them at 'friend with a' if you are in the States, or some shop. Hop on and evaluate. Nobody can tell you how you'll feel on it. As for my opinion, I prefer the bigger board and I'm not even that tall.

@@theone2be33 that's great feedback, thank you for sharing that! Hearing your experience I think I may go XR afterall!

Was thinking the same, magnetically attach the tether for auto breaking.

yes, same as a motorcycle, dead man switch.

Depends on what’s holding you back. If it’s ghosting and DOA boards, that shouldn’t be a problem with boards shipping by the time your purchase order comes up. If your hesitations are because of the right to repair business practices, I don’t see that changing any time soon, but I hope I’m wrong.

get a Veteran Sherman

How's the sherman max doing for ya?

The problems have been fixed!

I just got mine a couple weeks ago and have only rode it probably 50 miles, footpad sensor being unsensitive is the only complaint I have. Rides fine so far🤞🤞🤞

I totally understand but as the owner of both an EUC and now two OneWheels, they are not the same thing. You don't upgrade to an EUC from a OneWheel, you simply move on to a different experience, IMHO. That would be like saying that I upgraded from a nice sports car to a nice sports bike, not the same.

@@oldretireddude maybe.. maybe not.. in terms of range, torque and top speed alone (not having to get off and carry up very steep hills like I do with the onewheel and being able to ride further and deeper into nature, let alone riding above 30mph which is more thrilling) it IS an upgrade.. especially since as an experienced onewheeler myself (over 3500 miles on onewheels) and still ride with my onewheel community mostly still at 200 pounds the euc allows me ti ride with the fastest onewheelers (and I ride with some of the fastest onewheelers in the world including Floaty McFly) or faster with zero worries about nose diving or the power cutting out - that IS an upgrade to me also (which a year ago on my onewheel caused me to shatter my clavicle in 4 places requiring 2 titanium plates and 23 screws and also breaking 4 ribs..I believe that even though the onewheel is slower it's more dangerous than the euc that goes faster as the onewheel has a nose that digs in and abruptly brings to a much faster decelerate halt than the euc ever will.. how hard you decelerate in a crash is the difference between breaking bones or walking away unscathed..both are futuristic single wheeled floaty devices.. the onewheel more floaty the euc is more like flying.. both are thrilling in their own ways and there are pros and cons to each but at this point there are unquestionably more pros to eucs.. I'll still always ride my cbxrs casually as they feel like 'home' but for maximum thrills the euc is it for me now.. the only thing appealing about the gt is that it's much harder to nose dive and is therefore much safer but the torque is underwhelming after my euc. Tried it on some slopes and still nose dives.. not that impressive to me as someone at 200 pounds and 6'3 tall. I'll stick to my faster, longer ranged cbxrs that have far more third party mods available when I'm not riding eucs