Retaining customers is an essential strategy for any business success especially for people who are looking to create a sustainable eCommerce business that can live for years! It is not only cheaper to make an old customer buy from you compared to gaining a new customer, it is only way easier! ( assuming you offer good products and after-sale services). Shorty said, your customers are your most valuable assets... Work on keeping them and enriching your connection with them!)
Straight to the point, please... stop those 5-minute introductions followed by a sponsor and then another 2 minutes of filler before actually giving a tip or two. Super low value...
Stellar info. Incorporated many of these things over the last seven months and have seen several sales a day and many repeating customers following the release cadence of new products and email trigger automation. (Customer relationship building).
designers sell their handycraft. automatisation is good for sustaineability and customer loyalty. sometimes prototype sales is price sensitive. othetimes price insensitivity is gained by brand value. handycraft is non automiseable craft why unique products can not gain a next customer and every customer is new.
Strategy maintaining relationship reach goal values more save money make money acquisition strong retention strategy attraction add value nurturing existing grow healthy average value.
Hi there, Natz. What specific things do you think make customer retention difficult for you? We'd love to chat with you about your thoughts, and see if we can provide you with any help in making things easier.
Customers that purchased more than once term is quite self-explanatory - it refers to number of people that bought multiple times from your store. In this case is used as a part of the formula to calculate your Repeat Customer Rate as explained in the video. If you're using Shopify, this report is already automatically done for you in your admin Analytics section.
