A Company Attacked Me Because of a Negative Review... | Office Logix Shop 

I really wasn't sure if I should even upload this video. I ultimately decided to because 1. The chair RU-vid world is tiny. If someone has seen OfficeLogixShop, then they have probably seen me/my channel. 2. There is a significantly higher number of one-time viewers than return viewers in this niche (most people will watch videos to buy a chair, and then never again). 3. This means first impressions are very very important. If someone watches OLS' video and doubts me about one thing, then it casts doubt on every review I've ever done. This concretely damages my reputation and therefore, my business (my channel name is "Ahnestly"...). 4. If someone finds me untrustworthy on their own terms, totally fine. However, if someone doubts me because of unsubstantiated / false claims, then I feel I should respond to those allegations. I believe I have done so in a professional manner (stating facts with evidence, not hearsay). Monetization has been turned off (as of 6/6, I turned it on due to some weird accusations. Since OLS came after me first, I don't feel guilty about earning money from this). It goes without saying, but I do not condone any kind of harassment *Update as of 6/1/24* 100% confirmed OfficeLogix is buying bot views for their video and buying likes. You can see how views were removed from their video here www.viewstats.com/@officelogixshop/videos/F77yHG9_1cw They also added a comment, which kinda makes it seem like I'm spamming their channel with racist comments? "Regarding the comments on this video: we did not publish new comments because many were racist, xenophobic, and even violent. Most shared similar vulgarity, almost as if written by the same person."

Good, now I have another company to never buy from 🙏🏾

Shady company getting an honest roast. 10/10

So it looks like the guy is not only a bad lawyer, but also a bad businessman. Get wrecked.

Funy how Office Logix Shop uses shell companies to mask themselves from their customers. Wonder who's reputation I should be more concerned with...

OfficeLogix: Feedback Welcome! Also OfficeLogix: How Dare You? Thank You Ahnestly.👍

Sue them for defamation.

Thank you for telling us about their unprofessional behavior. I'll be sure to tell every single person I know that the company is total trash and to avoid them at all costs.

isnt office logic the one that sells used chairs on amazon with throwaway accounts so they dont have to honor warranty and returns?

So since the MKHB debacle, companies this doubling down on bad design and "attacking" reviewers is the way to go... huh... interesting twist.

Are you going to get commissions from the set of kitchenware you used to cook this man & company? Where is the affiliate link for the set as well?

I got a Herman Miller Embody a couple weeks ago and bought the Atlas headrest along with it. Best decision I've made for chairs. Thanks

This is how you counter unfounded attacks from companies online. A masterclass. Great job!

Office Logix giving massive Artesian Builds vibes... "And there's the reroll!"

It's always a bad look, imo, when a company can't just respond to the criticism itself and instead resorts to character attacks. Says a lot about them and what you can expect as a customer.

I love that you pointed out the difference between a personal attack and attacking your argument. So many people resort to personal attacks when they don't have a logical argument because it's lazy and a cheap cop-out. Keep doing what you do best. Love your review videos.

When that guy said he is a lawyer and also co-founder of the company, i close it straight. Coz that itself is already some sort of conflict of interest.

Shady ass company for real.. scary

I recently purchased an Embody from Herman Miller during their sale. I watched your review and comparison between the Atlas headrest and OfficeLogix headrest. I purchased the Atlas headrest based solely on your review and comparison. I even paid full price and didn't use your discount or links. This just confirms to me even more that I made the right choice. If a company cant take constructive criticism and attacks a reviewer's character and not their review and just says something is "laughable" without making an actual counter claim to debunk a reviewer's statement is just a company I don't want to give my business to. Also, who puts a warranty on the box??? It should be stated on the product page or in documentation you receive in the box, not on the box. The box is the first thing you throw away!! 🤦‍♂

Call em out! They are trying to bully you. Your channel always provides transparent info. Keep it up!

Me watching Office Logix's bashing Ahnestly with my kid. My kid: That guy is a Liar Me: No buddy. He's a lawyer. Not a liar. xD Even my kid caught his BS LOL

First! Insane that they responded in this way. Usually companies have to pay a lot of money to get valuable user feedback like this. It reallly goes to show you what a good company vs a bad componay would do in response to "negative reviews". Instead of coming back at you like this, they could have taken the opporutnity to address the concerns and make a better product. Proving that they listen and even giving you a product to rereview and drastically helping them in the long run.

Thank you Office Logix Shop for single handedly helping me decide to choose Atlas for my embody

That's crazy you got a brand to do free advertising of your RU-vid channel for you, normally its the other way around hahaha - You're living rent free in their minds (and turn monetization on, you deserve the ad sense for your troubles)

I bought an Aeron headrest from them and can confirm that it is terrible. The only thing worse than the headrest was the customer service I had to deal with when trying to get a fix for the shoddy product they sold me.

I've actually been to the Office Logix HQ in Columbus, Ohio and have met the owner. I was going to buy a chair from them a few years ago but I'm lucky to have not made that mistake. Thanks for shedding some light on this company and their shady practices.

"I'm not an engineer, but I have common sense" LMAO

It’s a sorry excuse of a company and CEO, his feelings got hurt. That’s exactly what’s wrong now these days with people, soft. Make a better product. Don’t attack the person reviewing when they never showed an oz of dishonesty. Sorry excuse for company CEO and a lawyer. Do better.

Thanks to you I got the atlas headrest. Just got it 5 min ago. Can't wait to test it out! Thanks for all your work and time you put into these reviews!

Great video, Dan! Thank you for demonstrating excellent integrity. I value your honest and truthful reviews. Office Logix is unprofessional, petty and has a purely defensive stance. Nothing productive comes from blaming, complaining or defending. Sounds like they have a lot to hide....

terrible business ethics... I bought a Atlast Headrest instead. I bet they are going to lose sales due to their actions.

I did some digging while watching the video, the defenders on Reddit are crazy. It’s a bunch of people saying any complaints can’t be true because they know him personally….Wouldn’t that mean they have a clear and open bias? From what I’ve looked into, it’s clear the business is shady.

If that dude was any sort of rational thinking adult, he could have contacted you via email and set up a time for you and him to speak privately and discussed how to possibly make it better if needed. That's what I would have done

Honestly your content and knowledgeable outlook on chairs is what got me to buy what i have now. I had a secret labs older version it was okay but foam started to feel hard. I watched a lot of your content and compared to others and ultimately got the HM Embody and the Atlas Headrest. Im still on the fence if i love the Embody or not. When my partner came to visit i let her use my main set up and i used the Secret labs. there are things i love from both chairs but i daily drive the Embody im still working in proper sitting position to use the Atlas headrest more. You never come off as someone who is pushing a product and only trying to give your honest opinion and view point. You try and help people make an educated purchase so what they buy fits there needs. Your honest from everything i can see and i hope you stay that way and have strong integrity to keep going the way you are unlike other content creators. So far i would recommend anyone looking for a chair to your content. Im glad you keep all the chairs you get as 99% of the population dont have access to the ability to test and look at the chairs to compare. You having them helps all of us. If i remember correctly you even have invited taller people to help you test the seats for different body types and even if you disagree with there views you publish that and allow us to have that information and get our knowledge to make the best investment for ourselves. Chairs are expensive and most people can only invest into one for 10+ years. Thank you for all you do. I didnt hear about this and havent watched a lot of your content since buying my Embody as im not in the market anymore. Randomly clicked on this and watched it all. For me alone i wouldnt want the Office Logic regardless of everything said. I just dont like the look of it The Atlas matches the engineering and esthetic of the embody and looks seamless. I wish for the Logitech Embody we could see the tag but thats not a big deal. From the clips you showed today they were trying to discredit you instead of taking feedback. i still should watch there content and not be biased but i think you showed me enough to know how the content will go. Thank you for a clear response and even going into how you make your money from these videos and affiliate links it shows transparency and shows that you could make more money with them but you care about giving people the knowledge they need to make there decisions.

What a scummy thing to do. Why not just roll with it, thank you for the review, and see what other input you could provide to help them shape future products. Thank you so much for posting this video, i know it was probaby a stressfull thing to deal with. People need to know when a company does this, they show that they are not worth spending money with them and they they really only lookout for themselves and not customers. Thanks again for posting this. love the videos keep up the great work! p.s. The "I'm not an engineer but i do have common sense" killed me lol

Never thought that I'd see the day that we got office chair drama, but here we are.

bought and sold over 7 HM chairs since i started watching dan's channel. trusted him so much that i bought the atlas headrests for the embody and the aeron without thinking twice when he reviewed them. his opinion in this field is king. was stupid for OL to make an enemy in such a small field. keep it up dan. cant believe this is even an issue rn.

Another issue with the analogy is that it's really easy for us, as the viewers, to go get a second opinion. By doing so there's some feedback about how reliable you are. Whereas with a doctor or a judge, it'd be pretty costly to do so. There bad faith use of concerns around conflicts of interest/sponosred content (which is a real issue in general) really shows how little they care about the customer experience

Your video was the reason I picked up two headrests from Atlas. Thanks for posting this video and double confirming that I made the right decision. So unprofessional and quite frankly shady of them to have attacked any review of a product like they did. Shameful.

You killed this video! Sad to see he chose to slander you rather than take the criticism on board. But hey, what do you expect? The company looks shady from how they operate on Amazon and their reviews. Thanks for the great content as usual. Looking forward to the next vid!

Why didn't he just take the criticism and improve the design ? Instead he took the low road and now all potential future customers will see him as unprofessional and won't even consider his product. Thanks for bringing this to light, now I 100% know the Atlas headrest is the better choice. Also I just subbed😄

You did a great job standing your ground Dan 👍

You actually put the nail in the coffin for me to order a desk from Desk Haus and I couldn’t be happier with my desk I found your review informative and very neutral.

now nobody will buy there chairs screw em

This tells a lot about the company, glad I didn't spend a penny on them. Genuinely thankful that you posted this! BTW, I got the Herman Miller Embody + Atlas Headrest thanks to your review. While it is a perfect comfy chair, I still get upper back pain, shoulder, and neck pain.. I have a slight herniated disc on my neck so that explains this but I was wondering if there are other chair that you have suggestions to that target upperback/shoulder/neck pain? Thanks in advance!

When I first started my office/gaming chair journey, your channel is the most informative! Pleaes keep up the amazing work and thank you for being "Ahnest" 👍

I ordered a headrest from them. Ended up cancelling due to crappy customer service regarding my questions. Thank you for bringing this to light.

Thank you for all your work and effort. Your channel already helped me and some people around me to better understand what we have to look out for to find really good matching ergonomical chairs for ourselves. I really hope you can keep doing this for a long time to come, as there really is nearly no one I trust as much with their feedback and criticism on such pricy products.

it seems pretty clear to me this guy doesn't do this for the money, i can tell just by watching this video that you make plenty of money doing whatever your main job is, 66k subs is not enough to pay for the studio/office that you're filming in, it's so easy to tell that this channel is a passion project that you enjoy doing and not even close to your main source of income

Major Madison Seating vibes...

This company has a bunch of red flags before PR dude makes himself look like a douche. Someone should really do a hit piece on this company as a whole, I'm sure the rabbit hole goes far, far deeper than anyone expects.

This is like the MKBHD and humane AI pin all over again. Bad reviews do not kill companies, bad products do.

First Herman Miller bullies you and now OfficeLogixs, so much trouble for a char review channel.

Thanks for letting us know about this company...

you'd think a company with a PR team wouldn't allow their attorney (doubt) be immature and ruin the reputation of the company

haha that dude is still stuck back in school yard beef where the kids just hoot and holler the dumbest ish at each other

Keep looking out for the best interests of the consumer! Don't let them get you down

I’ve got both the gaming embody and the atlas headrest for it, your reviews were factored into my decision on both purchases and I couldn’t be happier.

You have provided an excellent explanation as to the context of what has transpired. I would contact a liable attorney and explore the defamation of your brand by Logix. I would not engage any further in defending your reviews and opinions, nor would I provide any further explanation for any further claims and assertions Logix makes. It's not your problem and will make you look defensive when there is no need to be. People see how thorough your reviews are-- they're fair and not senicle or abusive. The comfort of a chair is subjective and therefore so are the opinions of reviewers. Their assertion that you are corrupt is provably false. Consult with an attorney regarding the damage caused to you and your brand-- please protect yourself.

Does this guy think we're stupid? This video is obviously boosted and more than half of these comments are bots 😂😂😂 Funniest thing is he doesn't wanna earn money from monetizing this video 🤣97K views so far and he doesn't wanna make money out of it. Get real and don't put your reputation on the line for this

You are really lucky because I’m a lawyer and I can tell you if I were him I already would have served you and started digging so deep in discovery motions. Every text message, phone call, email, financial record would have been unearthed. This dude literally is advertising a promo code which funnels all traffic. Burying a link in a description is like burying a disclaimer in the middle of a manual where no one reads it. If that person ever decides to sue this is a cake walk.

Your channel is only one of two including all the various websites I'd ever trust for honest reviews on office and gaming chairs. The majority out there are biased towards their affiliate commissions, which is extremely obvious with the big name gaming sites that give awards to the same "gaming chairs" and no-name Amazon office chairs every year that are known to be horrible quality. I wouldn't worry about their responses or potential slander for you giving your opinion on a sub par product. I can't believe in 2024 companies that like still try to attack people on the internet only to be surprised once the streisand effect shines even more light on them.

Man am I happy I was part of the first shipments of Atlas Headrests for my Herman miller Embody x Logitech. The Atlas headrest perfected my embody and I'm seriously impressed how they made it look like it was "meant" to be there. Top notch even if they need find a better knob solution. I'm just blessed I didn't even know about Office Logix until you brought it up and now I know who to dodge. Thanks for keeping it Ahnest brother!

Drama in the chair bizz! This is AS CRAZY as the BTOD Desk saga!

Cant control evil companies thanks for the heads up. Steering away from that garbage company. Keep up your honest work.

They are most likely behaving like kids trying to get back at you. And that green horn business owner really doesn’t know how to handle stuff, definitely will back fired

how to shoot your own foot speedrun

I just subscribed after watching this video. I bought 3 Logitech G Embody chairs during Covid and waited patiently for my 3 Atlas headrests which felt like forever. Although like you stated that there is still a bit of play even after you cranked the knob so the headrest would stay in place, I feel the overall build quality is still amazing and I would definitely buy more if I ever bought additional Embody chairs. Having a home for the allen key is the only other thing I wished the headrest had but it was an easy diy fix. I really appreciate your honest reviews and can definitely relate to bait and switch or dishonest companies....AT&T and their "free phone trade-in programs anyone...." Never again AT&T! Keep up with the great reviews!

I came across this randomly and I am glad that I did. You got a new subscriber because I value honesty, hard work, and communication skills. Thanks for the video.

So it all started with people complaining that MKBHD's reviews bankrupt companies, and now any company that receives some criticism, they go full on attack on the reviewer. Why dont they focus on creating a DECENT product and promise what they are making. But we all know the answer, greed and lying is much easier to do.

I have to say, you're an amazing reviewer. It's a shame that they didn't want to use your professionalism to improve their products and instead, attack you. Keep doing what you do best, don't let this bring you down. Posting this video was a good move.

Everyone knows Atlas is the go to. I wouldn't touch anything from Office Logix.

Ahnestly, when I was looking for a computer chair I found yours and it was the most helpful. I've also been really happy with the Fern recommended. Full support for you and your channel.

Dang bro! I salute you for responding and bringing receipts! 🙌🏾 Kind of weird how they just didn't simply defend their product. Makes you question it even more. Kendrick and Ahnestly won! 🏆

I knew Dan in high school, he is one of the most stand-up guys I ever met. I haven't seen him in over a decade, and I'd still trust him over most of the people I know. Hope you've been doing well man, keep up the good work!

Good to know. These types need to be called out, so thank you for doing so.

And soon the way our system of justice is going you're gonna be able to be sued for this in the near future...

Imagine destroying your own business because your ego is paper thin.

Bro, I never thought I'd ever see chair headrest beef in my life.

I bought the gaming Embody chair about three months ago after watching dozens of videos on computer chairs. Your reviews of all the various chairs is what led me to order the Embody instead of something else comparable like the Fern. I will say, I have missed having a headrest the entire time. I'm a little bit taller at 6'2" and really need that neck support due to past injuries. The chair has been AMAZING btw. 15/10 would recommend to anyone. Anyways, today I purchased the Atlas headrest after seeing this video. Not only do I agree with your criticisms of the other headrest, but I think that's a really crappy way for them to treat someone who just gives their opinion. I made sure to use your code too lol.

Oh, man. This is embarrassing for those guys.

Looks like they are deleting comments on officelogix channel.

Good on you for staying unbiased! 🙌 It’s such an important part of being a reviewer, and shows respect to the viewer. 👌

It's clear, there is something up, when a company attacks a reviewer. A good company doesn't even care and never gets involved in such petty fights, because they don't need to. But there is also the elephant in the room. Where is the Sihoo S300 review that we were promised? Since the chair was given to you by them for free, but now there is no review... Is there no review because you don't dare to be honest about it?

I literally had no clue who or what this company was before this video. Now I know how ultra shitty and bad they are and how I'll be telling everybody to avoid them.

RU-vid algo blessing me with a great review channel and a company to avoid, totally unprofessional conduct

I just realized my Aeron headrest is theirs (well, it says “HeadLogix” but that logo matches) the moment you pointed out the double-knob mechanism which keeps on collapsing on my wife’s chair. Mine is okay, but now I’m thinking there must be better, more comfortable alternatives out there and will investigate.

the atlas headrest is beautiful. i have had mine for over 6+ months and enjoy it every time i kickback

Just from a casual glance at the two products, let alone without your in depth review, their product is relatively crap. I bought the embody and the atlas headrest on your recommendation and very happy with what I got compared to what you said I would get.

The Atlas one is bad too. Mine hasn’t held its position since I got it.

This was fascinating, but, my man, what is that chair you are using? It looks beyond comfortable to me. Every chair I have used hurts my thighs after a few hours.

I never liked the company just by looking into the videos. He sounds like a smart ass

Never heard of this company before, and now I know not to trust them if they shit their pants from one negative review...

lol no idea how i landed here as i never thought of buying a head rest but definitely not buoying from office logix with that kind of representation. thanks for the heads up!

expensive office chair beefs are fascinating

The funny thing is that i thought they were in good faith, just had a bad product and that's all... With their defense instead (not even your response, but their video alone), now i think that they are just liars and a very unreliable company... Just from the warranty they say "it's on the box"... WHAT??? So instead of being informed about it, just in order to know the warranty i MUST PURCHASE your headrest first and only THEN know the warranty?... And this was THEIR DEFENSE... this is crazy.

Don't do him like that! Hahaha keep it up Ahnestly, your videos helped me with my first chair purchase! I'm loving my leap v2!

Quality content. I really appreciate your candour with this one, can't imagine who thought releasing the video they did was good for PR. I just bought the Atlas head rest with your affiliate link. Can't wait to get it 💪🏻

I appreciate this video and I think you do a good job of explaining why the person and company attacking you is in the wrong. I don't disagree and its a shame they decided to respond to your review in such a way. I do have one question though and this applies to reviews across many products and categories that may leave people unsure of how true and accurate reviews really are. Would you and have you ever been critical or made a video leaving a poor review for a product made by one of the companies that sponsors your videos? I think the conflict of interest in the review space when it comes to people who get sponsored would be having a sponsor who helps support your page but then feeling obligated to leave positive reviews or perhaps omit certain negative aspects about a product. It would not make sense to bash a sponsored product or company that helps fund your videos so it leaves some gray area around the full transparency. This is much more a question and I did not go through your videos to look for the answer. I figured I would just post a comment with my thoughts as this came across my youtube algorithm randomly.

forget the MKBHD vs Fisker, Humane AI, and Rabbit; Coffevilla vs Rabbit and more, This is The Beef of the year