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Acer Switch 10e Keyboard Dock Problem WORKAROUND EASY 

Jeffrey Spidle
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This is about a fix for a problem with my Acer Switch 10e where the keyboard/touchpad fail to work after being re-connected to the computer, while running. The result is that there is a usb connection in the device manager that shows the error "Device Descriptor Request Failed"
Although rebooting will temporarily relieve the issue, it's too much of a pain to do this every time I want to switch operation modes. This laptop marketing materials say switching is a snap -- should not require a reboot after every switch!
This fix I've found makes my life a lot easier!

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9 апр 2016

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Комментарии : 86   
@omariedwards4506
@omariedwards4506 6 лет назад
hasn't worked for a year, took two minutes I love you sir
@BrandyEllen12
@BrandyEllen12 6 лет назад
You are my hero! I've had problems with the keyboard connection for probably a year. I've spent countless hours disconnecting and reconnecting, turning the computer on and off and still only had partial successes. It took me roughly three seconds to slowly connect the right side first and lower it down. Thank you so much!! I was starting to believe my tablet was almost done for good.
@garfar912
@garfar912 7 лет назад
The tape trick worked for me, thanks so much Jeffrey!! Shame on Acer for not addressing the issue after all this time!
@truracer20
@truracer20 6 лет назад
THANK YOU!!!!! My wife had to buy this thing for school (part of tuition)even though she had a lap top that runs circles around it and cost half as much. She gave it to me and I love it, except for this very very very annoying issue. Now it is a useful device.
@monaghose
@monaghose 2 года назад
That totally worked!! I've had long standing issues and this is by far the simplest solution! Thank you for this.
@alansoh79
@alansoh79 6 лет назад
Thanks Jeffrey for this speedy easy trick. The problem just occurred today. After watching your video, I tried using a double-sided tape and did a 2nd attempt of covering 3 left pins instead of 2 left pins (it doesn't work covering 2 pins when I did a 1st try). Then it works! Being an IT dummy, I need not dismantle the Acer tablet PC for any internal DIY repair which I fear I may damage any internal component. Once again, thank you very much! :)
@jkumar8
@jkumar8 4 года назад
Bro, that right to left insertion method was awesome! I didn’t even have to get my tape out. Thank you so much!
@nazhifibndiazal-baligh8435
@nazhifibndiazal-baligh8435 3 года назад
Yeah I'm surprised too, I have get off my tape but still not working, but it works followed the method
@zaub1
@zaub1 4 года назад
OH MY GOD YOU SAVED MY LIFE! I had a non working keyboard for years now and your workarounds worked great! I did both, cover the pin and the slow insert right to left; slow insert seems to do the trick the most ^^ Edit: My 2 in 1 tablet is an Acer one S1001 Clone ( exact same machine but with another branding, sold in south america under at least 2 local brands) but it is the same machine down to the last screw. the simptoms were also exactly the same: I had this since 2015 and got worse with time until i gave up on it. (even got myself a bluetooth key%mouse) Thanks again!
@truthspkr1
@truthspkr1 2 года назад
Thanks! my frustrations are over. It worked.
@daveallen6842
@daveallen6842 7 лет назад
It works on me. Thanks a lot. keep up the good work.
@silkymasonite22
@silkymasonite22 4 года назад
Thank you so much.... You just saved me a big big trouble.... I can now submit my assignment on time. A big shout out.....
@xopowo1979
@xopowo1979 2 года назад
Thank you truly! The first trick worked as magic with me!
@nikobellic6871
@nikobellic6871 8 лет назад
I HAVE A HW DUE TOMORROW AND YOU SAVED ME THANKS
@romanfitz6488
@romanfitz6488 6 лет назад
Thanks for the solution. Works with slowly connecting and also with a tape.
@sohaimsahi3641
@sohaimsahi3641 6 лет назад
oh my god thanks a lot sir...u made my day.....i thought my pc is broken and it wont work again..man thanks a lot.....thanks a ton....
@epukiro15
@epukiro15 7 лет назад
Many thanks - the tape thing worked for me!
@leontynedyer5646
@leontynedyer5646 3 года назад
Oh my goodness. Thank you. Acer does need to fix this issue.
@oscarlopezg
@oscarlopezg 7 лет назад
the tape trick works! excellent, thank you
@vukboy
@vukboy 8 лет назад
This is ridiculous! =D IT WORKS. Thank you Sir.
@TBYChannel
@TBYChannel 7 лет назад
You Are A Genius!!! I Almost break my Switch a little peaces, because this tiny shit is really peace me off!!! Acer Switch Constructors are LOOSERS!!! Thanks a lot in the name of ACER to !
@ReviewYourThoughts
@ReviewYourThoughts 6 лет назад
Perfect! Thanks a lot!
@goldtwistgaming6670
@goldtwistgaming6670 4 года назад
wow thanks, bro i really thank you with all my heart i was not able to make gaming vid because of my keyboard but now thanks to u I am able to play games with EZ btw how did u got to know about this? GENIUS!
@baworsodo
@baworsodo Год назад
Thank you very much. It's help my problem
@pierrep-l1238
@pierrep-l1238 8 лет назад
Thanks mate, you saved my day
@arunikandamby9797
@arunikandamby9797 5 лет назад
Wow it really works... thank you soo much...!!! 😊
@adypanjang
@adypanjang Год назад
Thanks. It’s amazing. Problem solved..!!!
@tomh1244
@tomh1244 6 лет назад
Fantastic! How did you figure this out with the tape? For some reason I had to reboot 3 times, but perfect since then. Thanks!
@pipitsavitri5235
@pipitsavitri5235 7 лет назад
IT WORKS!!!! THANK YOU! THANK YOU! THANK YOU!!
@diegobizama4560
@diegobizama4560 5 лет назад
Gracias, solucionaste mi problema..
@evelynferrer088
@evelynferrer088 5 лет назад
oh my goodness thank you very much !!!!
@binoymondal3295
@binoymondal3295 7 лет назад
Awesome.... it works. Thanks
@elvarette1520
@elvarette1520 6 лет назад
Thank you so much!
@chrisbeckett8888
@chrisbeckett8888 5 лет назад
DUDE! Thank you....
@Rivamxn
@Rivamxn 4 года назад
a mi si me funciono !!!! muchas gracias!!
@tarunkumarbansal7379
@tarunkumarbansal7379 7 лет назад
Works for me but by covering two pins instead of one pin. This starts happening just few days ago.. might be after Windows update. Currently i am using win10Home32. Still thanks for workaround trick. I use keyboard very less, but this trick is handy in case needed.
@fedesgoifo
@fedesgoifo 3 года назад
lol i cant beleive this worked, thanks!
@joeynelbongabong3762
@joeynelbongabong3762 4 года назад
Thank you!
@Julia-se8cx
@Julia-se8cx 6 лет назад
thank you so much!!!
@marriottjh
@marriottjh 6 лет назад
How in the world did you figure this out you genius?!? I was ready to throw my computer into the lake...
@Bnayap
@Bnayap 2 года назад
Hey Jeffrey First, thank you very much for the workaround! Second, i have another issue, when the dock is connected, my device won't boot, but will stay stuck on the acer boot logo. Clean install of windows 10 32bit + the most recent bios upgrade and drivers etc. Do you have any findings in that area aswell? Thanks! Bnaya
@clavetorres
@clavetorres 6 лет назад
docking slowly worked for me, I'll try the tape, thanks for sharing!!!
@missross4505
@missross4505 3 года назад
THANK YOUUUU!!!
@shenyan008
@shenyan008 6 лет назад
good job
@samuelhenkven
@samuelhenkven 3 месяца назад
Can this trick fix the not detect hdd "its show usb not recognize".. how much pin i must cover with tape?
@dianapegueros2696
@dianapegueros2696 4 года назад
Hi What kind of tape did you use?
@misbahnoreen4938
@misbahnoreen4938 6 лет назад
my Acer has loosen the screen,it goes to the back side and it can't make usb connection. so its keyboard doesn't work when connected...how can I overcome this problem???please tell me
@abduljabbarbagul4145
@abduljabbarbagul4145 7 лет назад
Hello there. This is Sam from the philippines. I have a problem with my Acer Switch 10, particularly on its KEYBOARD the Letter L and M buttons are not working. Please help
@shubhodeepmukherjee2448
@shubhodeepmukherjee2448 7 лет назад
My tablet detects the keyboard, but the keyboard as well as touchpad not working, what can be the issue, what u think sir.
@not_eagleye
@not_eagleye 3 года назад
i tried slow connecting works great but i more like tape method but its not working my tape is coming out or just strings cut this and my tablet from pc little bit coming out maybe cuz of this its not connecting cuz its going back
@Zeredek
@Zeredek 6 лет назад
yer a wizard harry
@r1kimi297
@r1kimi297 7 лет назад
thank you
@Zizie998
@Zizie998 5 лет назад
How about hiding keyboard from the touchpad as it is extremely annoying to have it pop up on the screen everytime im trying to type my document
@vincentgirard4142
@vincentgirard4142 5 лет назад
Merci , cela fait deux ans que je cherche une solution pour résoudre ce problème. J'ai contacté à plusieurs reprises Acer cela m' a coûté pas mal d' euro pour la hot line sans rien résoudre. Alors vraiment merci. Je me demande comment as tu fait pour trouver cette solution d'isoler le premier plot. Tout fonctionne et beaucoup plus rapide.
@PattarawatTongyamCCH
@PattarawatTongyamCCH 8 лет назад
it's work !! WTF with Acer.
@1harmonyo
@1harmonyo 7 лет назад
HI ...IM HAVING THE SAME ISSUE BUT ITS NOT TUCHPAD ITS TOUCHSCREEN IVE BEEN LOOKING FOR HELP I2C HID DEVICE A request for the HID descriptor failed. WILL THIS BE CONNECTOR TOO?
@spidawg
@spidawg 7 лет назад
I do not think this problem is related to the connector because the touch screen should work without keyboard at all. Sorry this will not help :(
@Jimmylamz
@Jimmylamz 7 лет назад
i fixed the problem by removed harddrive under the keyboard. buy usb adapter connect hdd as an external. quick fix :D
@maxviraj
@maxviraj 6 лет назад
voo hooo how u figured out that.. workis in most cases.. thanks
@jacekradlewski1832
@jacekradlewski1832 6 лет назад
When you use tape, usb do not working good
@MeAndMyBikes
@MeAndMyBikes 8 лет назад
I have the same problem, it's so suck. too bad acer doesnt response this to fix, I loose my charger and their cannot find the charger for me to buy. Can you inform me the specs of this 10 e charger? For this time I am using 5.2V and 2A charger from my smartphone.
@spidawg
@spidawg 8 лет назад
+Ben Haziq - Original adapter is LiteON PA-1100-25: 5.35v 2.0A Also I have observed specifically with this unit that it will accept a charge of less current when powered off, however may become unstable if powered on with insufficient charger. Hope you can find a solution!
@gav3222
@gav3222 7 лет назад
thanks man you're a fuckin' legend!!!!!!
@joy941
@joy941 6 лет назад
Does it have itunes or google play?
@perrinaybara8993
@perrinaybara8993 5 лет назад
Just bought a brand new acer switch v10 and it does not recognize the keyboard at all.
@ccesar32cs
@ccesar32cs 4 года назад
Where can I find the keyboard
@ajeebshankuthubkhan5934
@ajeebshankuthubkhan5934 7 лет назад
can u use transparent tape to fix aswell
@tomh1244
@tomh1244 6 лет назад
I used black elec tape, and covered the pin on the KB dock as it is easier
@cheesekuh8519
@cheesekuh8519 7 лет назад
Does that method only work with that unit? It didn't work on mine... please help.
@spidawg
@spidawg 7 лет назад
Sorry that it didn't work for you! This workaround does not work for everybody but seems to help for a lot of people with specific model and problem. It looks like there are all sorts of additional problems with the base unit and the best solution is probably to buy a generic bluetooth keyboard/touchpad case. If you need to plug in a USB, you should be able to use a "micro usb host OTG adapter" After so many experiences with acer warranty, after returning the laptop for repair many times, I recommend to everybody to never buy acer products.
@audrecaga-anan5115
@audrecaga-anan5115 7 лет назад
but im just a kid😭😭😭
@mikechesney6377
@mikechesney6377 7 лет назад
thanks it workd great now I can use wink;.:.;.;..
@bicnarok
@bicnarok 7 лет назад
mine keeps doing the disconnect noise , losing mouse and drive when it´s connected. damn pain
@Isaac-md6lh
@Isaac-md6lh 7 лет назад
mine does the same thing... you found any fix?
@louisadi1995
@louisadi1995 4 года назад
same with me
@audrecaga-anan5115
@audrecaga-anan5115 7 лет назад
pls. can u do it on acer one 10 mine has an issue😭😭😭😭😭😥😢😢😭😭😭😭
@saj9814
@saj9814 6 лет назад
Same here..keyboard/ hdd disconnecting from time to time. Seen a troubleshooting guide at ifixit.com but its too complicated.... too risky.. hope he'll do one for our one 10.
@zaub1
@zaub1 4 года назад
It works, just did it on mine
@zaub1
@zaub1 4 года назад
It works, just did it on mine
@theaclariceleones4917
@theaclariceleones4917 2 года назад
It doesn’t work for me 😢
@azaryn8123
@azaryn8123 7 лет назад
didnt work please help
@sebassanchezc-1379
@sebassanchezc-1379 2 года назад
What? How? Let's try..
@ashujude2204
@ashujude2204 7 лет назад
It did not work
@orangeburrito_
@orangeburrito_ 6 лет назад
Doesn't fucking work.
@Djkokopsj
@Djkokopsj 6 лет назад
It works on me. Thanks a lot. keep up the good work.
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