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Alpine Firmware Update - Alpine iLX507 - iLX-F509 - iLX-F511 - i509-WRA-JL/JK 

carstereochick
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In today's video ‪@carstereochick‬ explains how to do an Alpine firmware update for the Alpine iLX-507, iLX-F509, iLX-F511, i509-WRA-JL or i509-WRA-JK. To execute this Alpine firmware update you will need a small USB flash drive formatted to FAT32.
You will also need to download the Alpine firmware update for your model here, just search your head unit model number:
kb.alpine-usa.com/
IMPORTANT - Prior to performing the Alpine firmware update, take note or take pictures of all of your audio settings, EQ, Crossovers, Sub level/phase, radio preset stations etc. Once the Alpine update is complete, you will need to do a full reset on the radio which wipes out all settings/memory. This also clears your phone connection, but this video shows you how to re-establish Apple CarPlay/Android Auto once the Alpine firmware update is complete.
The Alpine firmware update specifically shown in this video covers:
-Wired and wireless CarPlay connectivity issues
-Echo when making phone calls with external amplifiers connected to the preamp
-Flickering camera screen when selecting camera from the AUX screen
-Apple CarPlay disappears from Function Select popup on the device list when the CarPlay connection is changed to another iPhone
-RUX-HO2 connectivity with wireless CarPlay
-Adds Tidal support
Why perform this Alpine update? Firmware updates are designed to improve functionality and resolve quirks. It's important to keep your Alpine firmware up to date for optimal performance.
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13 янв 2023

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Комментарии : 102   
@jscotangus
@jscotangus Год назад
It looks like the video doesn’t cover where to plug the USB drive into the unit. Like, I have two USB dongles hanging off the unit.. which one do I use?
@normesq
@normesq Год назад
The black one will read the USB drive. The gray one is charging only.
@carstereochick
@carstereochick Год назад
Sorry Scot! Main USB, the 2.4 Amp one that you use for Apple CarPlay/Android Auto. Great question, thanks for posting it!
@jscotangus
@jscotangus Год назад
@@carstereochick awesome - thanks!
@TRDproMike
@TRDproMike Год назад
@@carstereochick hi I just did this update yesterday and I’m having the same issue with the reverse camera. I already tried turning it on and off. 🫠😪
@carstereochick
@carstereochick Год назад
It's just a setting, damn I had the comment for this same question pinned the other day and re-pinned it with something else. Look for something like reverse interrupt on/off. It's the interrupt setting that gets defaulted back to off, you want that on.
@GaryBe403
@GaryBe403 Год назад
Thank you! I'm just waiting for my micro bypass to show up and then I'll be installing my ILX-507 with iDatalink Maestro. Your videos have been helpful!
@carstereochick
@carstereochick Год назад
So happy you found it helpful! Thanks Gary.
@denvermatt
@denvermatt 3 месяца назад
this is way easier than what alpines instructions say.
@daveroski
@daveroski 2 месяца назад
Refreshing to see a woman so humble and excited about technology as I am. Keep it up.
@turbosammy6085
@turbosammy6085 Год назад
Great video!!! Thanks so much on the problem with my ilx-407 not able to sync my phone book the reason was I had too delete Uconnect and it synced my iPhone phone book right away😎👍
@carstereochick
@carstereochick Год назад
Thank you so much! So glad you got that figured out. I'm so sorry I didn't even think to ask about the Uconnect that's still in the car. I think at this point I'm just on auto-pilot when pairing a clients phone and forgetting the OEM device is the 1st thing I do. I totally didn't even think about that! Occam's razor, right??
@turbosammy6085
@turbosammy6085 Год назад
@@carstereochick 🤣Your Welcome!!! Your all good…it seems like a common thing everyone forgets about that,My Audio Buddy,My Buddy at Work didn’t think about that,We live and learn and help each other in the Car Audio/Car Community😎👍🏁
@jhowze6407
@jhowze6407 2 месяца назад
I just brought ilx 507 2 days ago. How do I know if I need to update? Love your content ❤
@sherrod833
@sherrod833 9 месяцев назад
Can you do a video on changing the boot up screen? I have looked everywhere and all the videos don't seem to work with my ilx f509.
@GlenEdwards
@GlenEdwards 11 месяцев назад
Crazy how this expensive head unit doesn’t have some way to back up all your settings before getting wiped! 🤦🏼‍♂️
@carstereochick
@carstereochick 11 месяцев назад
My thoughts exactly!!!
@jasonmehlhoff8877
@jasonmehlhoff8877 7 месяцев назад
Hello. I just upgraded my 507 with a firmware 6. Can you tell me what this update does? Im not seeing anything online about it and I find no changes in settings or anything. I have just the 507 with the frnot/rear camera system C320 or something? Thanks! I like your videos; always enjoyable. Jason
@10ordersonline34
@10ordersonline34 Год назад
tried downloading the update five times today and each time it stopped near the end of the download. something not quite right with download maybe??
@carstereochick
@carstereochick Год назад
You mean on the head unit it’s quitting the download process? Or you mean in your computer? If from the head unit it’s failing, I would reformat the drive and redownload the update and if you still have an issue I would try to reset/restore settings in the radio before trying again. I’ve not run into that issue before. Good luck!
@TheDuke085
@TheDuke085 Год назад
Mine did the same thing. Multiple computers. crutchfield had to send me a USB flash drive
@poopichalupi
@poopichalupi 9 месяцев назад
I updated my iLX-F511, today and I was not prompted to do the reset, but the system displayed REBOOT in progress and now it seems to working more smoothly than ever.
@carstereochick
@carstereochick 8 месяцев назад
It won't actually prompt you to reset, it's something Alpine instructs you to do after it reboots. I think it basically helps to clear the cache after you do the update. I once forgot to do this for a client and we had some connectivity issues and once I did the reset it resolved it. But that will delete all your settings so take note of all your audio settings in the EQ, crossover, time alignment, radio preset channels, back up camera settings etc. before you do it.
@jackhaller9628
@jackhaller9628 2 месяца назад
I have a X209 wra-02. I followed the directions on this and it does not update to v5.1. I tried different a sizes of USB (they only had the folder for the x209 fw update) and still just doesn't get recognized. I know the USB is working because I upgraded the Navi fw and I can also play MP3.
@Mike-cu6gk
@Mike-cu6gk 3 месяца назад
Do you have to update it and how often plus what happens when you don’t?
@louisscutti8497
@louisscutti8497 Год назад
***FYI*** The “UPDATE” folder that you’re supposed to copy to the thumb drive, is actually inside of the extracted folder that says “UPDATE”. A little confusing… As I kept copying the extracted folder, that said update, but my LX 507 wouldn’t recognize it. Once I realize there was another folder inside of that one called update, I copied that one to the thumb drive, and then my stereo found the update.
@carstereochick
@carstereochick Год назад
Weird that you had another folder show up in the download process. Just curious, are you using Windows or Mac? The way I show it in the video, once you download and extract all, there should just be a single folder labeled Update and inside that are the actual update files, but that single Update folder should be the only thing in the USB and when I download these updates and extract I only ever see one folder. Using Windows 11 if that matters.
@mchevownr
@mchevownr Год назад
Awesome update video! Is it required to erase all settings after the update has installed on the alpine unit? Seems like a waste of time having to redo all the settings again.
@carstereochick
@carstereochick Год назад
Thanks! It is required to do the reset at the end of the update so I highly recommend taking pictures of all your audio and camera settings.
@re3132
@re3132 10 месяцев назад
@@carstereochick what happens if I don't hit reset? Did the update not take effect?
@felixthecat423
@felixthecat423 9 месяцев назад
Yes what happens if you don’t reset after the update??
@jimkeeling
@jimkeeling 7 месяцев назад
Why does iPhone volume need to be turned up vs radio volume?
@augtrailrider
@augtrailrider Год назад
Thank you for this. Unfortunately, after doing the update, I "lost" my backup camera. It won't come on in Reverse even. I guess it's back to the install shop to have them sort it out. They did a great job, and I even had the use of my anytime camera mod on my Tacoma.
@carstereochick
@carstereochick Год назад
Totally forgot to mention that in this video!!! It’s just a setting. When you “initialize” at the end that resets everything to default. For some reason I think rear camera interrupt is turned off by default. Just check your camera settings, it just needs to be turned back on 👍
@augtrailrider
@augtrailrider Год назад
@carstereochick You are awesome. Remind me if I ever meet you. I owe you a beverage of your choosing. It is so easy to overlook all the fine details. You saved me time and probably some $$ as well. I will say the camera image is a bit lacking for a radio in this price range. The main reason for my choice was wireless Android Auto and the size of the display.
@TheDuke085
@TheDuke085 Год назад
​@@augtrailridersame thing happen to me. I'm like not this ish again. Too many issues for a 1500 head unit. Hopefully 5.0 will fix every issue I always had
@CavCat
@CavCat Год назад
Just got the 507 installed today. Callers hear an echo, hope the update fixes that
@carstereochick
@carstereochick Год назад
There are a ton of call quality adjustments you can make in the settings menu if needed, but I know there was an update over the summer that addressed call quality specifically with the iPhone 14. I'm not sure what phone you're using? But it might be corrected with the latest update or you may have to tweak some settings.
@RS-gw2kt
@RS-gw2kt 4 месяца назад
Does the Ilx-407 have an on/off button to turn it off? Bought a used ‘21 Tundra w/ this already installed and can’t find the “circle w/ dot” for power. I’ve seen other Alpines and seems the power button is on the lower bottom of the frame. Using the long hold of the steering wheel volume method to “mute” for now. Tried asking Alpine but they pointed my to “display off” but I’m looking for old fashioned power on and power off like my factory head had in my F-150 on the volume knob, push volume knob for on and off. I know this is an older video just thought I’d ask since you really know the Alpine product line.
@carstereochick
@carstereochick 4 месяца назад
That's a great question. I don't think the iLX-407 does have an on/off button. I was aware of the display on/off, but the radio itself doesn't have a standby option in the sources and I just scanned through the manual and could not find any way to manually power the unit on/off. Under the section labeled "Turning Power On or Off" it states to turn the ignition on/off to power it on or off. So I'm going to say no it does not.
@FisherFAST
@FisherFAST Год назад
How is the screen/touch responsiveness and smoothness of operating system after latest updates? Trying to decide between the ILX-507 and the Kenwood DMX809/908. Seen some early negative reviews on this Alpine when it first came out and am curious if things improved or not.
@carstereochick
@carstereochick Год назад
I feel like we've definitely had less connectivity issues since the latest update, but I don't think it had any effect on the screen responsiveness.
@FisherFAST
@FisherFAST Год назад
@@carstereochick Thanks for the quick response! Sounds like the Alpine may be a great unit but is probably hindered by the touch sensitivity which would bother me trying to use while driving. What's your number one recommendation in the $450-$650 range since you get to see and play with these units a lot? (smooth lag free UI, responsive touch screen sensitivity, and bright screen are important)
@mchevownr
@mchevownr Год назад
Seeing what the response is too!
@re3132
@re3132 10 месяцев назад
Go kenwood. I've had nothing but problems with my ilx507
@bwright4828
@bwright4828 Год назад
Whenever I try to download this zip file at the very end, it says lost connection or failed. I tried on my Mac computer and even on my windows computer several times. I called Alpine, They told me it’s because there’s too many people trying to download it. Their solution was just to keep trying. Either way very frustrating. Thank you for the video. Otherwise I would never known there was an update.
@carstereochick
@carstereochick Год назад
Hi - just wondering, were you ever able to download the update?
@HeathZweifel
@HeathZweifel Год назад
@@carstereochick I'm having the same issue. I've tried several PCs and browsers. Adjusted settings to disable "auto open" download files. I've probably tried 20+ times to get this download. Cant call alpine and best buy is clueless (where i bought it from). I've got a ilx-509 and the mic doesnt work for siri or phone. Any thoughts or solutions would be appreciated!!
@Docta29
@Docta29 27 дней назад
@carstereochick I am having the same issue today. I've tried multiple browsers and computers/phones NONE will let me download the file. It stops right before it's completed.
@pavelmorales6847
@pavelmorales6847 10 месяцев назад
I just installed a i509-wra-jk on my jeep but the navigator and off road mode doesn't work, could you give me and advise...I will appreciate it
@carstereochick
@carstereochick 9 месяцев назад
The i509-WRA-JK doesn't have that feature built in unfortunately, just Apple CarPlay/Android Auto. The previous model, the X409-WRA-JK had the built in navigation with off road feature. Alpine does make an optional add on GPS for the i509-WRA-JK, the KTX-NS01, but I have to make a video on how that works. It's a bit of a let down. Just came out a couple weeks ago. Is that the navigation module you're referring to that you're having trouble with?
@jojopuppyfish
@jojopuppyfish Год назад
Just bought the ILX-507. On board firmware says 1.1.280 Current firmware from the Alpine website says its at 5.0 Do you have a list of all the revisions inbetween. One of them gives ms 360l (Which I'm not sure is needed) Also, is the 1.1.280 the original firmware with this device?
@carstereochick
@carstereochick Год назад
I don't think that was the original firmware, but they've definitely had a number of updates since these came out. Latest at the moment is 5.0. I do not have a list of revisions and unfortunately I don't believe Alpine has that information on their website either.
@Jonathan_Doe_
@Jonathan_Doe_ Год назад
Does using you iPhones wifi hotspot to run Tidal stop you being able to use wireless Carplay? Or can it do both at the same time?
@carstereochick
@carstereochick Год назад
Can you elaborate? This model supports wireless CarPlay and Tidal is a supported app. Do you mean can you do that - listen to Tidal on CarPlay wirelessly - and run your phone as a hotspot for another device to connect to at the same time? That I don't think you can. Haven't tried it, but I did have one client with an Android let me know he couldn't run Android Auto wirelessly and run his phone as a hotspot for his kids using tablets in the backseat. Just keep in mind that running Tidal or even Apple Music in hi-res lossless is very data hungry. I prefer to download the music to my phone to avoid interruptions due to inconsistencies in cellular coverage in our area. If I rely on data alone, coverage ranging from from 3-5 bars during my 30 minute commute, I'd be lucky if I get to listen to 4 full songs.
@Jonathan_Doe_
@Jonathan_Doe_ Год назад
@@carstereochick Basically, this update installs a Tidal app on the head unit itself (Alpines video about the update states that audio quality is inherently limited over carplay so the app needs to be in the head itself). So, to run the Tidal app on the head unit, it says that you use your phones wifi hotspot ability to give the head unit internet access.. I think that Wireless Carplay also uses your phones WiFi, so I’m not sure whether running both at the same time will be possible? I’m receiving a 705d over the weekend (A decision partially based on your feature/test videos! So I guess I’ll find out once I’ve got it installed/updated) 🙂
@carstereochick
@carstereochick Год назад
Gotcha, okay I follow you. Honestly I haven't used Tidal recently since Apple started offering hi-res lossless. This does have LDAC for high resolution wireless so I thought, but perhaps I misunderstood, that it would be high resolution for wired or wireless CarPlay. It's using both Bluetooth and WiFi to do the wireless CarPlay. Let me know how it works out!
@lamontgarrison4814
@lamontgarrison4814 Год назад
yes i learned that as soon as I did that update
@shakirawakawakaed
@shakirawakawakaed Год назад
Hey I have this alpine x009e originally from japan and I wish to change those language to English instead of japan and can I use the same method as well or this unit have no way to English but Japanese? And also those apple car play thingy.
@carstereochick
@carstereochick Год назад
I believe that would be comparable to the Alpine X009-WRA we had in US from 2015. That model did not support Apple CarPlay or Android Auto, but I believe it does have an HDMI input for mirroring using an Apple Lightning Digital A/V adapter. As far as selecting the language goes, I would look up the manual to see where the setup and language options are. I have no idea if the Japanese version would give you an option for English, hopefully it does!
@mrbryguy5831
@mrbryguy5831 10 месяцев назад
On the f511 when connected to Apple CarPlay how do you turn off the screen while driving? When ever I hit the button on the bottom right of just gets Siri going
@carstereochick
@carstereochick 10 месяцев назад
Press the mute button for 2 seconds to black out the display.
@mrbryguy5831
@mrbryguy5831 9 месяцев назад
@@carstereochick thank you I’m definitely going to give that a shot!
@eldercollins1894
@eldercollins1894 Год назад
After Update my Ilx 507 lost the subwoofer. Only the 4 speakers are working now. Even I can not find my phone personal hotspot
@carstereochick
@carstereochick Год назад
The last step of this update, is that you have to do a reset at the end and restore everything to default settings so all of your audio settings and phone settings are reset. Back up camera is defaulted back to off, subwoofer default is off, etc. Go into the audio settings and under balance/fader you'll see the check box to turn the subwoofer back on. You may also have to go into the camera settings to turn your reverse camera back on (if equipped) and also all of your EQ/crossover settings. On your phone, you'll need to clear memory of the radio and re-pair. If you only did the update and did not do the final step of going back into settings, about, reset/restore, you may have issues reconnecting your phone. You may also encounter issues with SiriusXM presets being stored. It drives me nuts that Alpine designed it this way. I have files of pictures for clients of their audio settings so I can re-enter it for them every time there is an update. It's a really, really bad design IMO. I don't get why they designed it that way.
@richphillips3194
@richphillips3194 10 месяцев назад
Wait...you totally skipped the part where you need to completely remove the unit from the vehicle dash to do the update! This is a NOT a very easy process as you suggest at the beginning of the video. I really need some help here. My 1 year old ilx f511 will no longer shut off...ever! Is there a factory reset for this? It worked GREAT for over a year and just yesterday it decided to not shut off when I remove the key or when I press the power button. It also stopped playing Bluetooh Audio from my phone or audio from phone calls. Installed and working correctly for over a year in my 2018 Mercedes Benz Sprinter. Ordered from Crutchfield and installed with the correct kit to allow steering wheel controls and back up camera. This is VERY frustrating, please help
@carstereochick
@carstereochick 10 месяцев назад
Oh, what a bummer! Wait, why didn't the installer mount the USB in a convenient/accessible location? We always flush mount it for optional 2.4 amp charging and for future updates which is sort of standard industry practice. In the Sprinter there is even an adapter to put the USB in factory spot if desired. Definitely need access and remove to see why the radio is staying on to it so I recommend taking it back to the installer and having the USB properly mounted at the same time so it's easily accessible for future updates because there will be more updates for sure. Depending on what parts were used for the initial installation, there could be an issue with the adapter that is normally used for things like retained accessory power (RAP), retaining OEM reverse camera, steering wheel controls etc. One possible quick fix is to pull the fuse in the car for the radio to let it reset. Pop it back in and see if that resolves the issue.
@TheDuke085
@TheDuke085 Год назад
Updated my 511 and I still have echo while on a call... Anyone know of a fix
@carstereochick
@carstereochick Год назад
There are a lot of audio adjustment settings in the menu, try lowering the mic if you haven't already. Also, where is the mic? You may need to relocate it. We usually mount it centered by the rear view mirror where the headliner/windshield meet. Depending on the vehicle, sometimes we have to get it closer to the driver near the instrument cluster/vehicle gauges. Also if it's an iPhone, try clearing/forgetting the connection from both devices, do a soft reset on the phone and then re-pair.
@arturomorajr6058
@arturomorajr6058 Год назад
Does anyone else have a problem with inaccurate location when using wireless Apple CarPlay and the iPhone. I know it’s not the phone. Can’t seem to find a fox anywhere. Will the update fix this?
@carstereochick
@carstereochick Год назад
I haven't run into that issue with this radio, but I did have that issue with one client and his wireless Kenwood model in an older Volvo S60R. We ended up having to put the GPS antenna on the outside of the car and that resolved the issue. You might need to do the same thing or perhaps just need to relocate somewhere else in the vehicle. Maybe there is something blocking the signal.
@arturomorajr6058
@arturomorajr6058 Год назад
Thank you! Where is this antenna located?
@91lifetime23
@91lifetime23 10 месяцев назад
Can you change the color of the buttons of the 507 ??
@carstereochick
@carstereochick 9 месяцев назад
No, unfortunately. That home button blue is always blue and the other buttons are white backlit. You can adjust the brightness, but not the color. You can only change the background color on the main screen itself.
@oldhickory7560
@oldhickory7560 6 месяцев назад
tried download at least 20 times to windows 10 pc desktop computer. download gets near the end sometimes but always fails to finish.
@carstereochick
@carstereochick 3 месяца назад
Something is up with Alpine's website. I've also noticed recently NONE of their product manuals are available on their website anymore. They all come up page not found. There is also a new page for firmware updates so maybe it has something to do with the updates on their website. Here is the new page for the update: support.alpine-usa.com/hc/en-us/articles/24669985201563-iLX-F511-iLX-F509-i509-WRA-JK-i509-WRA-JL-iLX507-Firmware-Update-V-5-0-001
@annquenettad.d.thompson9892
@annquenettad.d.thompson9892 7 месяцев назад
Where did you connect the flash drive?
@carstereochick
@carstereochick 7 месяцев назад
The main USB port (black) not the secondary port (gray).
@FishnFrank420
@FishnFrank420 Год назад
Where did u plug in the USB drive?
@carstereochick
@carstereochick Год назад
Hi Frank, great question. USB 1 - the 2.4 amp one that can be used for wired Apple CarPlay/Android Auto connection.
@basketballfever1473
@basketballfever1473 9 месяцев назад
can’t find the usb port on my ilx 509, am i dumb? lol.
@carstereochick
@carstereochick 8 месяцев назад
I love playing "Where did the installer hide the USB?". When our shop installs an aftermarket stereo, we try to retain the OEM USB port if there are compatible parts available to do this. I'm not sure if you tried that or what kind of car this is installed in. If the OEM USB port isn't compatible, we usually flush mount a new one in a convenient spot like below the radio or inside a center console. If none of that was discussed with your technician or you weren't charged for parts like that, they may have just routed them to the glove box. There should be 2 - a black one (main one) and a gray (secondary).
@johncasale466
@johncasale466 Год назад
Do you have a shop? If so in what state?
@carstereochick
@carstereochick Год назад
Yep - Sounds Incredible Mobile. We're in Brookfield, CT.
@elegantwayne
@elegantwayne Год назад
this firmware also for ilx-f509e ?
@carstereochick
@carstereochick Год назад
I don't think so, I think there is a different support site for European models. The update process is probably the same, but I'm sure the firmware is different.
@juanparamo6737
@juanparamo6737 Год назад
I just got alpine halof511 installed I can’t make it to stream videos from my iPhone to the screen
@juanparamo6737
@juanparamo6737 Год назад
Does it needs a special wire to be connected?? And audio shop did the installation but I can make it to stream videos
@carstereochick
@carstereochick Год назад
Yes, you need an Apple Lightning to Digital A/V adapter. I did a full review on the iLX-507 that shows how to do that. I'm not sure if they routed an HDMI cable from the back of the radio for you? NOTE - when you want to use the HDMI, you have to turn off the wireless CarPlay connection. That is an Apple limitation, you can't stream through HDMI while connected to the radio for Apple CarPlay. See it here - works the same way on the iLX-F509, 511 or i509 series. Also - the parking brake has to be engaged in order for it to work. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-K1G-a4_6qj8.html
@juanparamo6737
@juanparamo6737 Год назад
Ok thank you so the wires coming from the stereo the have usb connector it only for charging and wire car play??
@carstereochick
@carstereochick Год назад
You're welcome and yes, you've got that correct. The USB is for wired CarPlay/optional charging or for music on a USB thumb drive. If you want to stream anything directly from an iPhone or Android you'll have to go through the HDMI input using an adapter to your phone.
@juanparamo6737
@juanparamo6737 Год назад
Thank you so much for your time
@basshead30
@basshead30 Год назад
👍👀👍
@carstereochick
@carstereochick Год назад
🙏
@sparkumwhere
@sparkumwhere Год назад
What's the website?
@carstereochick
@carstereochick Год назад
It's in the video description. YT doesn't always allow links to be posted in the comments. I hope that helps!
@TheMadcowintucson
@TheMadcowintucson Год назад
I love a smart woman into car audio
@carstereochick
@carstereochick Год назад
I appreciate that!
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