Basic Communication Skills 

In this webinar (recorded on May 13, 2015) Emeritus Professor Allen E. Ivey and Professor Mary Bradford Ivey cover topics of counselling micro skills, including: The basics of listening; the 5-step learning framework; questioning & Paraphrasing; reflecting; the four emotional styles; plus much more. The video concludes with a short Q&A session with the presenters.
About the presenters:
Allen E. Ivey received his doctorate from Harvard and his undergraduate degree (Phi Beta Kappa) from Stanford. He is Distinguished University Professor (Emeritus) at the University of Massachusetts, Amherst. He is also a Courtesy Professor at the University of South Florida. A Diplomate of the American Board of Professional Psychology, Dr. Ivey is a past-president and Fellow of the Society of Counseling Psychology of the American Psychological Association and is a life member of American Counseling Association. He is also an elected Fellow of The Society for the Psychological Study of Ethnic Minority Issues of APA and the first Fellow of the Asian American Psychological Association. He considers his greatest honor was being named Elder of the Multicultural Movement at the Multicultural Conference and Summit in 2005.
Dr. Mary Bradford Ivey is Courtesy Professor of Counseling, University of Florida, Tampa. She has three areas of expertise and experience - writing, independent consulting and school guidance. Her master's degree in counseling was earned at the University of Wisconsin, Madison. She earned her doctoral degree in organizational development at the University of Massachusetts where she worked closely with Kenneth Blanchard, author of the well-known One-Minute Manager. Dr. Ivey received national recognition in 1988 when her elementary counseling program at the Fort River School was named one of the ten best in the nation at the Christa MacAulliffe Conference. She was recently named one of the first 15 Fellows of the American Counseling Association.