Watch how to install the Bemis Just Lift® toilet seat. The Just Lift® toilet seat is a unique patented hinge that allows you to lift your toilet seat to easily clean underneath the hinge bodies.
Hi Laura - Happy to help! The best way is for you to send pics of the hinge area, the nuts, and a pic of the overall seat to BemisSocial@BemisMfg.com. That way, we can see if there's an easier way for you to do this. Thanks!
No matter how tight the bolts are tightened the lid flops around on the toilet totally loose. I paid $45 for a piece of junk. I’ve used seats that were 40 years old and they are infinitely better than the stupidly designed Bemus seats. What idiots at that company.
The bolts should be on the underside of the toilet bowl, so I'm not sure what you mean about them being inside. If you locate the bolts, you should be able to use a 5/8" wrench to loosen them. If you're still having trouble, our Customer Service team can help you. Please call 888-722-6488.