The Sips changes to policy are now placed on the individual employees who put the caffeine in the patrons drink. Then if something happens to the patron, Panera/St.Louis Bread, can wash their hands of it and blame the employee.
Nothing. The quality at Panera has decreased significantly. I use to go there nearly every week. Now? They're lucky if I go twice a year, not even bc I want to but out of sheer convenience. Their cookies are smaller and don't taste as good anymore. Same goes for their sandwiches and breakfast souffles! The chip bags have gotten smaller as well.
I used to be a faithful customer until they discontinued the clam chowder. I go in every once in a while and the food doesn't match the ridiculous price. Had to stop getting their salad because every time I ordered one the lettuce would be wilted. No matter which location I went to. The prices are just too high and the quality isn't there anymore. Plus the portions have gotten smaller.
I worked 2 and 1/2 days at this horrid place doing prep work. They didnt even pay me what they said they would and just laughed in my face when I confronted them about it. Walking on eggshells during that time all because the owner of the company mother lived in the area 🙄. Like thats somehow a special thing for anyone who isnt related to that rich family.
They probably had to change their menu because of the law suits against them costing them money. The backlash is probably affecting their business. I agree though , my favorite go to sandwich does not taste the same since they changed it
@@jruiz249265 They're also about to go public again so they're cutting costs. It's a shame. I used to really like them but they haven't been good in years and now they're getting much worse.
Based just on the amount of shipping that goes through the port of Baltimore, this is going to REALLY affect the economy here in Maryland and around the country and the world 😢
I was a longtime proponent of the local Panera, but the staff kept changing so often that whenever I went in NO ONE recognized me and the customer experience just went downhill. Why can't they retain good people? I just paused on the What's Leaving list. Souffles. WTF? Their forthcoming stock IPO is destined to fail after all these changes. Never going back.
This is like an ad for Panera, but if you have eaten there, you know their food doesn't even look like this. They skimp on ingredients a lot at my local Panera so nothing really looks like the picture anymore. They're getting as bad as Chipotle.
Panera dropped the garden salad. I'm allergic to milk (cheese) and other things. I don't know what they prepare their meats with. Their ingredient/allergy books are impossible for even the employees to thumb through. I also worked for them once and loved the but not anymore. I'd love to go in and order a basic garden salad but the untrained employee doesn't know how to ring that up. As stupid as it sounds, I could order a salad minus the meat, but then I still get charged for the meat. The employees also get confused often and mess up special orders. Honestly, my experience is that 1 in every 4 or 5 orders with changes be made wrong. Panera is too much of a hassle to visit. Now they're going to bring in their breads partially baked and probably Turbo Chef them back to life. I have experience with this too and while Turbo Chef(ing) breads back to life isn't a horrible thing, the problem lies with the frozen bread. Frozen bread can be prone to frost problems. Also frozen bread isn't often given the same care as ice cream or meat. When handling it can be partially defrosted somewhere in the storage or transportation process. This leads to dry or stale spots in the bread and drastically reduces the quality. Panera's desperately trying to cut labor costs. Fresh bread was there thing. They've just given up fresh bread and they're going for the same quality you will find at your local grocery store only with a higher price point. That makes the entirely irreverent to me. These changes may make them as popular as Boston Market. Their locations will shrivel and shrivel until there's nothing left.
Would have liked calories with the new and updated items. Also sounds like they are making changes for growth in the short term but will hurt their quality in the long run.
I used to always go until i realized how the food was prepared, the sodium content. Still would buy the bread but if they are not going to be made by bakers in house daily, i will pass. Par frozen bread does not taste the same as fresh made from start to finish bread. I will pass.
I don’t think the bathroom has ever been redone at the one closest to me since it opened 20? Years ago - probably cleaned a handful of times in those years
Will they pay $20 an hour in wages in California when it goes into effect or did they contribute to politicians to get exemptions? Asking for my friend Gavin.
@@DMaria216 relax triggered Newscum supporter. Your Newsom is for the rich and his buddies. Like when he bailed out that big electricity company for causing the largest wild fires in California history.
I would go for the chocolate frozen cold brew, but they decided to discontinue it so I probably go maybe once a year for the chicken frontega until they discontinue that.
The problem is, most of their menu is unhealthy. All the bake goods unhealthy, too much salt in their great tasting soups. That's why you never see bike clubs, Health Club Trainers in their stores. I love the coffee and that's why I'm here everyday.😮
Panera was overpriced 15 years ago. Now it is more overpriced and not as good. Went last time 2 years ago, meh, smaller portions, poor quality, wont be back regardless of what they do. I eat out 1/4 of what I used to, when I do go, its a local mom and pop that blows them away for 1/2 what Panera charges.
Same. I cook at home. These restaurants keep lowering their quality and upping their prices. I don't know what they think they're accomplishing. I used to really enjoy going to Panera every week years ago but I go a few times a year now and. I prefer local restaurants more so now too. They haven't really changed like the chains keep changing.
Where I live Panera Bread is the biggest joke. They opened here in 2017 and since that "Grand Opening" they have never ever ONCE got my order correct. EVER! They are grossly overpriced. The sandwiches are the biggest rip off. BBQ chicken they just put a small clump of chicken in the middle of the bread and that's it. The staff are the rudest. Management are still in diapers so they have no clue how to treat a customer because they're part of the, "boohoo I work too hard and I don't make enough money". This Panera Bread is SOOOO BAD I stopped giving them my business in 2022.
It's hard to find any carry-out or delivery food joint that gets your order RIGHT every time. I've lost many $$$ over stuff that was missing from the bag or was the wrong item entirely. I don't get it; modern restaurant software is such that the order details are everywhere; on screens, on the printed receipt, etc. All the workers need to do is READ, but they can't seem to manage that. And yet they grouse that they're not getting paid enough!!
@@teresas8173 I don't disagree with you; however, it's hard to make a case that you deserve more pay when you can't master the basics of your job. EARNING your way to a pay raise or better position is a concept that seems to elude many of today's young folks. They think they should be rewarded for just showing up.
I enjoyed this place until the chicken salad became a thin layer lettuce and two slices of chicken so thin you could see through it..all for about 9 dollars..uh no.
@@Liz-wz8dh Frozen bread has already hit Texas, Louisiana and Mississippi. Washington State, Arizona, Colorado, Utah, New Mexico, Georgia, Tennessee and Alabama will switch to it this year.
Panera quality has gone downhill. I got tired of paying for salads with black wilted lettuce. Also grilled chicken breast that used to be the real deal that they dropped in favor of slimy factory chicken.
Panera , I’m done with you after you destroyed everything I used to love about your food and restaurants. I know many other people who feel the same way. Corporate acquisitions are destroying everything.
They took away all their goodness. Now it’s just a cafeteria. They should have never sold those hyper caffeinated drinks. I knew that was irresponsible when it first came out. I went there for something on the healthier more trendy side. Now it’s just a glorified Arby’s.
