Effortlessly set up your Canon PIXMA MX490 printer to print on a wireless network from an Android™ device. Visit the Canon website for more How-To Video tutorials. usa.canon.com/internet/portal/...
The printer was a bit complicated to hook up ru-vid.comUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 but it does the job very efficiently. I like the ink wells versus the ink cartages that cost an arm and a leg. It prints quickly and the quality is excellent. It shuts off when not in use, so you have to remember to turn it on. Overall, it exceeds my expectations. I'll update my review in a couple of months.
Thank you, so very much! I've had my printer for eight years and never printed wirelessly. Just purchased a new wireless printer... On my way back to Best Buy to return it! You rock!!!
If anyone is having issues getting the wireless set up, connect the printer via USB to a laptop or PC and follow the CD software setup and it will prompt you through getting it in the network and to the point where you won't need the USB cable once finished.
Thank you for posting this video! Before I found your helpful video, I spent a long time trying to figure out how to connect my printer to Verizon Fios. You helped me connect my printer successfully. Thank you!!!
It worked! (not exactly as shown, but it worked). I wish I had found this video before I spent two hours trying to make sense out of the printer documentation....
Easy to do if you have a wifi router available, but a pita following the instructions it came with or from Canon website, to connect to and print from a smartphone.
Hi, Canon. Do you have videos like that for the Canon PIXMA E481? I bought one online and I'm just waiting to receive it at home, but I would like to learn about it. Can you please confirm the Pixma Print Link and Google Cloud Print features of this print? Thank you.
Hi, Carlos! Thanks for writing to us! The PIXMA E481 is not a model that was released here in the USA. Our friends with Canon in your region can provide more insight as to the capabilities of the printer. Please go to global.canon/en/support and select the appropriate region and country to locate their contact information. Hope this helps!
Thank you for your clearly instruction. That is my Canon MX 490 Printer. I never use it to Fax, I didn't take time to try. Now I knew beside from printing on the line, computer, or Microsoft words/note pad. I will try from my Android.
Hi, Lambert! To connect your PIXMA MX490 without a router, go to Google Play to get the free Canon PRINT Inkjet/SELPHY app. With your printer turned on, run the app, tell it to perform the printer setup, and let the app connect to the printer directly. The app will walk you through the process from there. If you continue to have trouble, our tech support team will be happy to help you. Contact them anytime at canon.us/SupportYT We hope this helps!
Hi David! We have a separate video that will help you set up the connection between your PIXMA MX490 and your wife's computer over Wi-Fi. Check it out! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-2T33pUK8z04.html We hope this helps!
I installed the MX 490 printer with the CD and the USB cable. I also installed the Canon Print app so I could print from my tablet and phone, but it won't print. I don't understand why the option of installing the printer through the CD and setting up wireless printing all at once isn't an option?
Hi! If you're having trouble using your PIXMA MX490-series printer on your computer or any of your mobile devices, we recommend contacting our friendly tech support team for free assistance. You can visit canon.us/SupportYT to reach them 24/7. We hope this helps!
Hi! If using a wireless router isn't an option, your PIXMA MX490 can communicate with your smartphone directly when you put the printer in access point mode. The printer's manual explains how to do this. Hope this helps!
Hi there! You can indeed print a shipping label with the PIXMA MX490. However, we recommend not using adhesive backed papers to do it. We hope this helps!
Hello, Gary! The printer uses WiFi to connect to your mobile device, so yes, you should be able to connect multiple devices to your MX490 using your WiFi router. If you have questions, please contact our friendly support team at 1-800-OK-CANON (800-652-2666) weekdays from 10am to 10pm (ET).
Hi there! We have some additional resources on our Wireless Help page at Canon.us/mr5j If you're still having trouble, our support team can help you get it connected. They can be reached directly at Canon.us/ContactYT We hope this helps!
CanonUSA still have question. What is a paraphrase?... I've tried several suggested ways. Also how to get numbers on keyboard. I have wifi now wifi password on but paraphrase eludes me. Feeling dumb...
Hi Cindi! The passphrase mentioned in our Cableless Setup is the password you have on your wireless network. This will be something either you set or it will be posted on your router.
Hi, Cam! If you suspect your PIXMA MX490-series printer is missing a part, our PIXMA support team will be happy to help you with that. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi Brittany. Our technical support team can walk you through clearing that error message. You can reach them by phone or email at: Canon.us/SupportYT We're here to help!
I'm trying to print an eBay shipping label from my phone. I have my phone directly connected wirelessly to the printer. I hit the "print label" button on eBay nothing happens. Please help.
Hi there! Printing functions from within applications other than Canon PRINT, such as web browsers, should work. However, if you can, try saving the label as a document, then printing it directly from the Canon PRINT app. Our support team will be happy to walk you through it as well. Feel free to give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
Hi, Amy! If communicating with a Wi-Fi router isn't an option, your PIXMA MX490 can communicate with your wireless device directly when you put the printer in Access Point mode. We hope this helps!
Hello: Requests such as this should be sent to our Public Relations group. You can find contact information at the link here: Canon.us/contactpr. Note this video is released by Canon USA and only relates to products sold in the United States. We hope this helps.
Please help me Canon, I connected my android LGK20 with printer but the printer only print blank papers, the document does not show. Ink and everything is working ok.
Can't believe, Canon technical support couldn't help me resolving this issue, they sent me to my wireless phone provider ( of course they couldn't either) , I have not much understanding about how to resolve these issues but I found out that my printer needed a software update and that's what I did, problem solved by myself! Just using my mind.
Hi there! Our support team is happy to help you get it set up. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and 8 PM ET. We look forward to hearing from you!
Hi David. As long as the printer is on the same wireless network as your device. For wireless help, take a look at our wireless help guide at: Canon.us/pmye
The printer I'm using is terrible. I have tried over & over again to make the printer and wifi connect it wont. And the printer wont stay connected. I've tried doing what this video has instructed me to do.
Hi, Keelin! Our US-based support squad will be glad to troubleshoot the problems you're experiencing with your PIXMA MX490 and find a solution for you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options and our contact info. Hope to help you soon!
It sure can, Chris! You can follow the same steps shown in this video to get your PIXMA MX490 onto your network. You'll want to install the computer software on the CD that came with the printer, and if you're unable to use the CD, you can visit canon.us/kyg2 to download everything for free. Once you've got everything installed, your computer should be able to see the printer on your network. We hope this helps!
When I first bought this, it was working well but suddenly it disconnected from my router. Now I am trying to connect it, but it won't connect. Can you please help with this
If you're having trouble connecting your PIXMA MX490, we recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
Hi! You can find helpful troubleshooting tips and personalized support options for your device on your My Canon Account. You can visit your account here canon.us/account
Hi Carlos, I just printed out a document about ten minutes ago and now I'm trying g to print out something completely different using the same method. But my phone is saying "cannot perform this action because printer is already in use." How do I get the printer to print this other document I'm trying to print?
Hi Andrew. Our printer support team can help get you back to printing from your phone again. You can reach them by email or phone at: Canon.us/SupportYT and they'll be happy to help!
Hi, Beacher! Press the [*/Tone] key to switch between lowercase letters (indicated on the screen by ":a"), uppercase letters (":A"), and numbers (":1"). If you need symbols, press the [#/Symbols] key. Hope this helps!
Not to worry, Tracy! Our support team can help determine what needs to be done to fix it. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
Hi there! We have another video that will help you set it up with a computer at ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ppMf61qIMww.html We hope this helps!
Attempting to reconnect my printer over a new Router. I get to the last step with my phone and the Printer throws an error "failed to connect" and does not come up on my phone. When I click the button at the bottom the MX490 is not listed on the webpage
Hi Vanessa! While two-sided printing is available when printing from Windows or a Mac, it is not an option when printing from a mobile device using the PRINT app. We hope this information helps!
Just quick question I’ve purchased the pixma mx492 so I’m wondering there’s a way to turn lighting on the screen and keyboard device? Or doesn’t work at all.
Hi, Ryan! If you're encountering any problems setting up or using your PIXMA MX490, our US-based support squad is available to help you. Just take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope this helps!
Hello, EBG Jex! You have reached CanonUSA and the MX886 is a model offered outside the US market. It was originally released in the Hong Kong and Indonesian markets in 2011, but has been retired from support. In the US, we had a similar model, the MX882 but it has also been retired from support, so no updates to drivers or software have been developed since 2016. Thanks for reaching out!
Hi! As shown in the video, the Canon PRINT Inkjet/SELPHY app is required to complete the process. You'll find this lightweight app for free in Google Play. Hope this helps!
Hi! When you scan through IJ Scan Utility, you should be able to set your scan resolution there. We recommend checking that setting before each scan to make sure it's where you want it to be. If you need additional help, our team of PIXMA printer experts will be glad to provide it. Take a moment to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope this helps!
Hi Harry! Our team of experts is standing by to determine why this is happening and help you correct the issue. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
Hi Andres. We can help. Please contact our printer technical support to walk you through the set up process. You can reach them Monday-Friday 8:00 am to 8:00 pm ET at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help get you printing.
Hello: Most of our online resources are for either the Windows or Mac operating systems. You may wish to contact our printer support agents for options available for other operating systems. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method. Hope this helps.
Hello: You can click on the following link for instructions on how to fax depending on the type of phone line you are using: Canon.us/59e88. If you have additional questions you can contact our support agents at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays. They are happy to further assist you. We hope this helps.
Hi, John! Your PIXMA MX490 is ready to work with Chromebook. If your printer is set up on the same wireless network as your Chromebook, it should appear as an available device. You can also use your printer via Google Cloud Print. We hope this helps!
When it tries to connect, there is a popup message saying "Canceled the process." and a message saying "You're connected to the unsecure Wi-Fi network, "Canon_ij_Setup". Do you want to disconnect? This does not make sense.
Hi, Christine! We're sorry to hear the printer isn't connecting. Our friendly support team can look into this further and ensure you get connected via email or phone at canon.us/SupportYT. We look forward to hearing from you!
Hi! If you follow the steps shown in the video, you'll be entering your Wi-Fi password via your smartphone or tablet. The device's on-screen keyboard will let you type uppercase letters, lowercase letters, numbers, and symbols. We hope this helps!
I so wish I had someone to call to cry to everytime I need to print since this thing just never does anything like it says it will and its so sad. Just would like information to leave the computer into the printer and print it on paper and i thought thats what printers were for. What do I know
Hi, Rosemary! Our US-based support squad is just a phone call away and they'll be glad to address any concerns you might have about your PIXMA MX490. Just take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
