A lot of washes are. My wash agrees that your wipers being on creates an extra chance for broken parts (both on car and the wash itself). So I don't see an issue with it
I revisited and should’ve had them do a full top retract. I brought my ‘90s Volvo through it, and the top brush set too strong did some damage to the springs and the other delicate parts inside a sunroof cassette. I had to coax the glass part back into alignment and now I likely have to consult a specialist. It’s not even worth a damage claim, it just shows the characteristics of this equipment.
spinlite spins slow on purpose to be gentle on your car. The material is closed cell foam which makes a squeaky sound. I been to this wash before and felt the brushes and they feel gentle. Spinlite machines wash good if the system is setup correctly and kept up in maintenance just like with anything else out there....