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Customer Journey Mapping Aligned to Business Strategy 

Jesper Lowgren
Подписаться 16 тыс.
Просмотров 39 тыс.
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17 сен 2024

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Комментарии : 33   
@ProfileRNP
@ProfileRNP 10 месяцев назад
Dear Content Owner - Big "Thank You" for taking the time and putting the "effort", "energy" to bring the value in this industry via this video. Your video is highly enriching and bringing the passion with the depth to THRIVE ... ....
@kennzeichen990
@kennzeichen990 2 года назад
I love how you expand and connect the concepts of scalability, CX, biz arch...
@JesperLowgren
@JesperLowgren 2 года назад
Thank you!
@joanjiang3257
@joanjiang3257 Год назад
me too
@enesbatursungurtekin716
@enesbatursungurtekin716 2 года назад
very useful addition to service blueprint and service design
@borasevim3914
@borasevim3914 2 года назад
one of your best youtube videos Jesper 👍👍
@No1Ringtones
@No1Ringtones 2 года назад
I learn much from your videos. thank you
@thelettera9041
@thelettera9041 2 года назад
Really helpful and clear. Thank you
@JesperLowgren
@JesperLowgren 2 года назад
Thank you for your feedback!
@crushmusic9887
@crushmusic9887 2 года назад
Love your videos Jesper. Another pearl!
@starbones3097
@starbones3097 2 года назад
Thanks for another awesome video
@JesperLowgren
@JesperLowgren 2 года назад
My pleasure!
@24robin33
@24robin33 2 года назад
Very interesting concept!
@enesgul978
@enesgul978 2 года назад
You did it again, another top video! 🙌🙌🙌
@theyde9380
@theyde9380 2 года назад
Never seen it connected like this before but it makes sense
@gameking9995
@gameking9995 2 года назад
I will try the service capability blueprint in my next project
@mokettahamilton
@mokettahamilton Год назад
Thanks for the video! Very informative👍
@JesperLowgren
@JesperLowgren Год назад
Thank you Moketta!
@ayyldzteamhagy3425
@ayyldzteamhagy3425 2 года назад
cool concept man 😄
@user-bn4ld5qn5w
@user-bn4ld5qn5w Год назад
super useful, thank you!
@JesperLowgren
@JesperLowgren Год назад
Thank you!
@aquapan
@aquapan 2 года назад
this is excellent and clear bro : )
@JesperLowgren
@JesperLowgren 2 года назад
Thank you brother!
@bishavhans5297
@bishavhans5297 2 года назад
loved it
@majey666
@majey666 11 месяцев назад
Awesome!!!
@RegionalFoodCulture
@RegionalFoodCulture Год назад
Can you please share with a simpler example and complete the analysis
@sachacameron2050
@sachacameron2050 Год назад
Do you offer business architecture training? This video was great
@JesperLowgren
@JesperLowgren Год назад
Thank you for your feedback Sasha! Sorry I don't offer training (or any other services). I just enjoy sharing my knowledge and hope it will help others 😁.
@mellisamlve
@mellisamlve 2 года назад
tq
@Tony-l9j
@Tony-l9j Год назад
Please explain how this works in the government sector
@JesperLowgren
@JesperLowgren Год назад
Hi, it works the same way in the government sector as it does in the commercial sector. The government needs capabilities to execute their service mandate, the only difference is that governments typically strive for non-financial outcomes.
@Tony-l9j
@Tony-l9j Год назад
@@JesperLowgren thanks
@yutv5517
@yutv5517 2 года назад
you talk a lot about data i would like to see more data architecture and governance content
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