Dealer Stumped for 2 MONTHS?! Land Rover Intermittent No-Crank (Part 1) 

I work at a factory where we make parts for these. One day the big bosses from JLR come round in an assortment of Landrovers and Jags. One of them won't start when they come to leave. He hitched a ride back to Solihull with one of the other gaffers. He leaves the keys with our logistics office says a guy will be down to fix it. Guy from the major rectification department comes down and is sat outside with 3 laptops all afternoon and in the end he calls a transporter to take it away. 😂 No way would I ever own one of these. 😮

The fact that people are taking 17 hour car rides to come to you is a major compliment 😊

I dropped off some waste at a drop off day. It was a drive up setup in which you aren’t suppose to get out of your car. The lady could not figure out how to close the tailgate on my suv. She was looking all over for a button. I told her to manually pull it down and close it😂

Towing your car from Missouri to Pennsylvania to have it repaired shows you just how special and rare Ivan is! Sadly, there are fewer and fewer mechanics who UNDERSTAND the problem and are able to diagnose it properly. The old ones are retired and their replacements are simply following an algorithm on their computer screens instead of using their brains. As they say, "The cream always rises to the top". Keep up the EXCELLENT work Ivan!

I call them Land Rover Recovery. To be fair, removing a fuse is not the fault of the maker tho. For those who own a LR...GOOD LUCK...you will need it.

Another success because you take the time to actually DIAGNOSE the problem rather than guess and toss parts at it.

Reminds me of the Married with Children episode where Marci and Jefferson were bragging about how awesome their European cars were, and the dealer was sending them pictures of their cars because the cars were in the shop for months.

I can confirm (having had a new Range Rover some years ago) that they are completely unreliable. Mine was brand new from the dealer and over the first year, it spent 9 months in the garage having repairs on just about every part of the car. There was nothing that didn't have problems over its infancy.. It even had a new interior because it leaked badly when it rained.. Never again.

"I'm sure that fuse is okay." Yeah, it's okay! Being protected from any current hidden away! Several years ago, purchased a '93 Taurus. 3.8 Long story short, the seller removed the fuse for the instruments because the check engine light was on. I figured that out when I coasted into a gas station when I ran out of fuel. Then I started searching for the fuel gauge problem. Thought I had narrowed it down to the slosh module. Took the module to a Ford dealership to see if they could test it for me. The mechanic said, check out fuse #7. Sure enough, it was missing. Put a fuse in, however long it took to light up the CEL for an O2 code. Yep, just needed a sensor. So much for being short! LoL 😅😆

The fastest and best way to sort out a landrover discovery (there be other mechanics will agree) is box matches an 5 gallons petrol(gas) pore al the gas all over the inside the landrover the light the box matches an chuck them in the landrover an stand well back ..admire your time and dedication on dealing with the problem. .so you never have any problems with that landrover ever again...

Ivan: “ an F-18 Hornet? I’ve never worked on one before, I might as well learn. Bring it over!”

iv succesfully programmed Jaguar and landrovers using a downloaded version of JLR SDD software and a Bosch MDI VCI, one thing about these cars is they are very finicky about battery voltage, 12.8 volts minimum or problems follow, the reason its starts after you have got it started is that you have put enough charge in it, but if you leave it to discharge below 12.8 then it will have problems. obviously there is something draining the vital voltage from the battery.

Maybe they pulled that 40 amp AAM fuse to try and cure the battery draw?

The diagnostic work and repairs that you do is spot on, but at some point you would think when will these restrictions they impose on these cars to protect people from themselves has to stop. These modules are so interdependent the basics of an automobile can't function. My neighbor has a 2023 Defender 4x4 with all the outback stuff hanging off, and it has been retrieved 3 times out of the driveway on a rollback, and you can't tow it for damage to the drive train. This thing won't survive a trip to the mall.

At 12:30 my diagnosis is: Say sorry to owner, give the car back, add "No Land Rovers" to website, move on with your life.

9:15 "Why??" (Head shake of disbelief). That 3 seconds sums up about 50% of everything in the auto industry today. Stay gold.

Service Mode is not used in North American market. We don’t use InControl Secure here. As a Jaguar Land Rover Shop Foreman for 18 years you’ve piqued my interest with this one.

How many points of failure do you need? Yes

A perfect symbol to illustrate the continuing Fall of the British Empire. Triumph motorcycles had the good sense to build their bikes in Thailand. Land Rover? Who knows where they are built?

This is more exciting than watching old Batman reruns. It’s real, it’s raw, it’s Ivan.

When Ivan starts a video with a chuckle…..you know it’s gotta be something crazy and intense. Awesome. 2 part video for the weekend!

Haaa you left us hanging I think with a software update and seeing if there is still a parasitic draw with that fuse you might have this licked nice work everything is computers I like the old days when you could wrench on your own vehicle

Ivan and his sandals. Love it. At least he's wearing a shirt (for once) ... Ahh, I see later in the video, normal service is resumed.

Hi Ivan, part 2 ASAP, can't wait!!! Love this one although you may not haha. Many thanks from not far from where this could have been built,,, Liverpool UK,, in old Ford factory.

I know my 22 buick has logic associated with driver seat to not start if it thinks you are not seated in the driver's seat. I immediately noticed your comment on hard seats on the opening scenes and thought of this prior point.

Those fuses are really good at walking away by them selfs. They have two legs after all. I've seen that way to many times. People yank fuses and don't know why things don't work any more 🤪

Love the Euro Trash. Best advice I ever got was from a Master Sgt. He told me R.T.F.M. I had a puzzled look and he said "READ THE F*ING MANUAL!

Dealerships specialize in oil changes and tire rotations. They do not specialize in the diagnostic troubleshooting procedure. If they're not throwing parts at it, they're not working.

That door sounds like the door on a 77 Malibu that’s been sitting under a tree in a field for 10 years 😂

Start by replacing the multitude of backup batteries and go from there. It is about the right age for Li-ion batteries to go kaput.

I stopped you at 16:00. The reason is the TCU battery is bad and not holding a charge or the TCU itself has a parasitic draw, killing the battery. Will finish watching now, to see if I'm right.

The problem is it is a Land Rover, they are notoriously unreliable. Good luck, I await part 2.

I got in an argument with a Range Rover owner and I said why do people buy those things, those are horribly unreliable cars? He said some people care about other things more than reliability. I just shook my head and walked away.

Jaguar Land Rover products have a terrible reputation for reliability here in the UK. What amazes me is you see lots of them on the roads though.

So, you need an app to use your car now? No thanks! I'm an electronics guy who loves computers, but I don't want to have to staple my cell phone to my forehead to be able to use my car. I have been pondering why dealers seem to avoid working on any slightly problematic vehicle. It seems that the factory trained mechanics at the dealership would be the best equipped and most experienced to handle any problem, but especially the tricky ones. It does not seem likely that every dealership hires only incompetent mechanics. I thought is that the technicians themselves must actively avoid taking on such a task as they don't want to be married to it. A problematic machine might take many hours and multiple attempts to track down the problem. If the tech faces not being paid for their full diagnostic time or for 'callback' time, then they might want to avoid working on anything difficult. With my limited experience with dealerships though I doubt the competency of many dealership techs. I bought a new car, which had a minor problem show up in short order. Two weeks at dealership and they could not figure it out. Took it to another dealership who I don't even think looked at it. When I finally got the factory service manual it took about 15 minutes of looking at wiring diagrams and tapping on a temperature sensor with a screwdriver handle to diagnose the fault. I had to tell the dealership exactly what part was bad to get them to replace it.

This entire group of videos is absolutely remarkable. This is such a great display of how damned complicated and user unfriendly these vehicles have become. What an incredible miasma of techno-crap.

Electrical gremlins are featured in every Land Rover. I warned my neighbor. His wife really, really had to have one. Two years later and two lemon-law buy backs. I think he's finally convinced. They are expensive junk. It would stall in traffic. No restart, all display power off. Brand new vehicle.

Think that’s bad? We just had a dealership pick up a 2024 Malibu from a local yard where the new cars get dropped off and barely made it down the road to my shop. The car had 12 miles on it. Had a bad connection at the PCM causing the crank sensor to lose its ground. PCM connector had a single terminal that had some white grease that looked like lithium grease on it. That particular terminal was labeled Sensor ground and was the only larger terminal in that particular connector. All terminals had great tension. Cleaned that grease off and treated that connector with some stabilant 22a and no more issues. First time I’ve had to fix a car with less than 20 miles on it. Looks like someone had already toyed with it trying to fix an issue. Craziest thing.

It seems to me anytime a dealer looks at a car that doesn't malfunction every time or if the problem isn't glaring they just "cannot duplicate", charge you $120, and move on about their day. One of the problems with flat rate coupled with lack of integrity and knowledge.

20 years ago I arranged a mortgage for a husband and wife who both worked at the same Land Rover dealership. First thing they told me was "don't buy one". Then they told me when new cars come in they have to go round with a Philips screwdriver tightening everything up

Chrysler 5 star tech here, had Caravan no start, no crack, no power. Found that if fob was cycled 5 times, 5th time van would power up , crank and start, every time. Checked module for fob, ( not push button start), some had spliced aftermarket Garman unit between the TIPM and fob module, removed the Garman setup, replace fob module, and tested cycle fob 25 times and no failure, but system failed after a week went by. Checked system and found TIPM had memory issues. Tryed to reset TIPM, but would not rest to resolve the issue. Replaced TIPM , configured, and problem was resolved.

I’ve had similar issue I ended up replacing the battery cable and the Range started right up . GOOD LUCK!

Its VERY comforting to know you are 15 mins from my home when my car go down.

I have adopted a diagnostic method from you. I bought a spiral notebook and document diagnostic methodology in progress. Wiring diagrams and such. Good method. Nice to have a clean slate. It has helped already when the "did you try this.....or this" is asked.

i can appreciate how you narrow down the possibilities to the problem.very educational.you do nice & thourough work.a pleasure to watch a master at his art.

I think this is a nice example of built-in after-sales business for the dealer network. Unfortunately, dealers are not keeping up and won't be able to own this extra revenue stream. Apparently they didn't even bother to read up on their TSBs. Anyway, I'm sure it will be an easy fix, once Ivan figured it out. Hardest thing will be to get tooled up as a dealer would already be. Or should be.

I don’t know which is worse, these things or the Mercedes, but they make for some great weekend mornings. 👍👍🇺🇸

How many times we've been stumped by a fuse, either missing or blown. I can understand why this euro has problems. Difficult to get Service Info and WAY overmoduled! You're one of a kind Ivan! Good One! Looking forward to the next video.

There might be two additional batteries to check … one for the sos TCU control module … and a small motorcycle size battery in one of the back side panels

I keep asking myself, how does a sane person like Ivan keep his sanity while working on these insane vehicle problems?

I learned to not have any interest in owning anything newer than 2012. I can just inagine how many headaches ive already avoided. Great work

Think I will keep buying older vehicles and keep them running. The nightmare fuel that is modern vehicle hardware and software is beyond stupid. These cars prove that companies have way too many engineers sitting around with nothing better to do than to over-complicate every single system on a car.

That's another over-complicated vehicle, with mysterious actions being taken before it got there! Good job finding a missing fusible link, Ivan! Maybe there are other? I have a feeling this will test your patience, once you don't have access to the proprietary diagnostic tool. Like you told Jake earlier, this is going to be epic :-) Let's wait for Part 2.

I just had a customer bring in one of those today. But his is a 2020 Land Rover Discovery 110. All he wanted was front brake pads and an oil change. He told me that the dealer wanted over 3k to do just that.

Ivan, I really admire your determination to get to the problem on these Land Rovers. I had a 1994 Discovery years ago, loved the vehicle, after two years of ownership it started running terrible and sometimes would not start. I took it to a Land Rover dealer three times and an independent euro shop once, no one could figure it out. When I was forced to trade it in, It felt like having my favorite dog taken to the vet to be put down 😢. Love the vehicles with their unique style and personality, but I don't think I will own another due to the lack of aftermarket support and terrible dealer attitude and service. In retrospect, it was probably something simple that caused the issue. Seem like Land Rover is using more unreliable electronic tech from the Germans, a step in the wrong direction regarding reliability.

For a luxury vehicle, the door sure doesn't sound too solid when you close it.

Cars are so complicated now days.. you almost need some background on software or computer knowledge. Happy to see Ivan’s repair on this car.

Time to mow the lawn. Need more horses 😆😆 Nice job 👍 thanks for sharing a pain in the ass case study!

The smartest tech on the east coast. Doing all his work in jeebus sandals 😂

Telematics module is failing. Pretty common issue in JLR world. Unfortunately most aftermarket scan tools don't show the TCU

I'm amazed it made it out of warranty without exploding, it's a land rover after all

Let's just see how the discovery Goes!🎉

Ivan. Your hourly rate should go up after this one. Your worth it.

You looked like you were having fun playing with those "fancy-pants" buttons in the back. I live across the river from Missouri and it takes me 12 hours to drive to Clarion, Pennsylvania. Its about another 4 hours from there to the Furnace. Is that the farthest someone has come from? Great video!

great find on the radio volume. I'll bet the ultimate fix will be just as simple. Always enjoy new issues

That’s a huge compliment Ivan! Thank you for all you do

Thanks Ivan for working on a Land Rover as promised. I own the 2010 Land Rover LR 4. 2016 was the last year they made them. It has the Luxury Trim Package. Heated, Steering Wheel, Heated Seats. Seating for 7. Premium Sound System, Three Sun Roofs, Voice Command, and a Refrigerator in the Center Console. It had a serious Fuel delivery problem when It was bought. The Fuel Line Quick Connect Fitting kept popping off inside the Fuel Tank. It was a tough diagnosis because the problem is virtually unheard of. I got it running and heard the Timing Chains Rattle in the front of the Engine. Land Rover was sued for manufacturing a defective Timing Chain Guide. They have since settled the case and came out with a new and improved Timing Chain Guide. The Truck has a V 8 (5) Liter Engine. It is a Ford Engine that has (4) Camshafts and looks similar to a Ford Coyote 🐺 Engine. I am currently tearing down the Engine to swap out the Timing Chains, Guides, Tensioners, Water Pump, Thermostat, Fuel Injectors, and the Brake Booster Vacuum Pump.

I've seen on other vehicles that "Auxiliary control module" -- is typically a Trailer module. Maybe for a trailer brake or whatever else. But "auxiliary is a broad term, so it could be anything.

What did they expect ? ... It's a Land Rover (LR2/Freelander 2 Owner Myself) I don't know a single Land Rover/Range Rover owner who hasn't had all sorts of issues with their vehicle.... But as a Brit I still love My LANDY!!

Thanks man , cured from driving this shit 😅😂 bought myself a Merc with 82k kms , no issues just drove over 1k km ❤

Long long ago, in a far away place. My brother and I worked at this photo lab in a mall. Sometimes people would come in and ask questions about their camera. Some lady came in with her Canon Snappy & my smart ass brother was trying to figure out what was wrong with it (he's pretty good about that kind of thing). He exclaimed "Aaaah, here's your problem!" He pointed to the label which said "Made in Japan!" (it was a long time ago) I don't know if he ever figured out what was wrong with the camera, but I started laughing (the lady was not amused)... This car reminds me of that story. Land Rovers look so pretty, but I argue, they're absolute junk. They're so complicated it takes a 1 in a million mechanic (that's you Ivan...you're a supreme bad ass) to fix the car.

The bookies are taking bets on how many 'parts' (episodes) to solve this one lol!! Missouri to State College wow. That's like me sending a breakdown from Melbourne to Brisbane. JLR where only the brave will venture. Order up extra popcorn folks. Go Ivan☺☺

Hi from the UK. I had a very similar problem. Land Rover dealership eventually said it was down to a module that thought the car had been in an accident and as a result the module shut everything down. The car had never been in an accident. They changed the module and the car has been running ok. However when I had the car completely checked over by them so I could put the car under their warranty scheme, they said it comes up with another fault but it would cost thousands to locate the particular module.

I bought a brand new loaded jeep cherokee xj sport in 1997.... It had intermittent starting issues. Sometimes it wouldn't stay running at idle. I took it to Jeep at least a dozen times. Finally asked them to keep it till they fixed it. They couldn't tell me what was wrong with it. They stopped looking. They parked it in the back lot for MONTHS. Finally I had it towed from them directly to the ford dealer. They must have been embarrassed because they BEGGED me to leave it with them. I had it towed back with the understanding it would stay on their LIFT until it was fixed. I drove by there every morning on my way to work. If I saw that it wasn't there I would have it towed to another dealer. They spent several days looking at it. I went over there to see what was going on and the guy who was the only nice one to me said I could go back and watch him run the diagnostics. I decided to poke around under the hood with a really powerful flashlight I had in the trunk of the jeep. I saw a hole in the firewall. With a bundle of wires going through it. A BIG bundle. They were all tied and wrapped together. But there was shiny metal on the bottom of the hole through the firewall. And I could clearly see light coming into the engine bay when I turned off my flashlight. The grommet that should have been there from the factory was never installed. The wires on the bottom of the bundle had been worn through and were frayed and rub the paint off the bottom edge of the hole through the firewall. And it wasn't the only grommet missing either. The car was missing all kinds of electrical trim and wire ties. So they had to splice all the wires and install grommets and wraps and whatever else. The car was never right. It didn't fall under the lemon law because it took to long to fail. The truck still only has 75k miles on it because it's never worked right.

It’s a 2018 Land Rover, pretty much every car of that year had bad windshield seals. Water leaks in and then effectively it’s like a flood car. Modules start flaking out and the cars act possessed. The dealer was just being lazy, the fix on these is basically to go through the whole electrical system and replace any module that might have gotten wet. The radio going out is a key symptom that fails when the windshield leaks.

Land Rover trying to live to it's reputation going above and beyond usually means above the road on ramps and beyond repair as most service centres don't have your analytical brain or patience, great video

I can see this being a trend with people from all over bringing you vehicles thats if you wanna take them on. Great stuff Ivan 👍looking forward to part 2

When he described the symptoms, I had experienced similar problem and it turned out to be a faulty crankshaft position sensor. Now going to watch the rest of the video to see if I am correct.

I do roadside assistance. I have had a lot of difficulty jump starting on many newer vehicles when the main battery voltage drops below 12 volts for any reason. I suspect it might be something similar in this case. Sometimes I have to totally disconnect the battery and allow any residual power to drain off. Then I can reconnect the battery and add jumper cables and start the vehicle.

I don't know what happened with LR seats. Early 2000s Land Rover seats where some of the most comfortable seats ever made. The leather in my old Disco 2 is holding up better than a lot of modern leather seats.

Thinking back to all the cars I had before the advent of computers, the only problems were the odd clutch needed replacing, points needed cleaning now and again. A long journey in a Mark 2 Escort held no terror at all. Yet in recent years, I would dread going over 5 miles for fear of the petrol pump blowing a fuse every two days, and nobody able to sus it out. Then, when questioning why on earth would anyone put the pump in the gas tank? Was told that ALL cars now have it there ! Any one with a few miles on the clock would agree that the gas pump belongs on the side of the engine and have an inspection glass bowl under it. And todays fuse box, surely there are better places to hide it than under the dash-board? Even Houdini would have problems replacing fuses ! I notice recently that quite a few locally have solved all the vehicle problems as I have..... and got rid of it !

I'm pretty handy around cars, but these diags blow my mind

Cant wait to tell my grandkids about the old days when we used to own our cars, just put in a key and drive any time we wanted. No apps, no subscriptions, no recharging, no tracking, no approval from the mothership...

I'm not surprised at 17 hours distance. A good tech is worth his weight in salt. What I have seen without hesitation is a good tech in action.

I've discovered, on my Land Rover LR2, that there can be intermittent problems with the fuse plugs... you know, the tabs they plug into their contacts with. I've gone to the various fuses for different faults and found them to be OK... not blown. But then I discovered that when I take them out, clean and polish the contacts and re-insert them, these problems go away for months. One of these intermittents is the failure of the headlight directional system (the headlights turn slightly for corners). My guess is that, with the very low currents needed for various systems and sensors and so on, they are very sensitive and need a very perfect contact in the fuse plugs, because any tarnish or even invisible light corrosion adds enough resistance to stop them working. Two years ago I finally took every fuse out, one by one, cleaned and polished them, and I have not had one problem like this, since. Edit to add: Because of suspecting the fuse plug connection issues, that even the tiniest amount of tarnish/corrosion resistance (even when they look fine) might be causing a problem, I always "DeOxit" any plug in connectors to every module when I need to unplug and replug them, and "work them" a bit.

Land Rover isn't European, it's British. And if you go along with the thinking that Volvo is Chinese, then Land Rover is Indian. It's a wiggly world

Man the sound of that door closing 😢

The only thing to add is to make sure that battery is the proper spec (probably AGM) battery. It said Super Start Platinum so it may be but recommend confirming that.

It really helps when all the fuses are present.

Saying "I don't get to work on Land Rovers that much..." reminds me I don't get to put my hand in boiling hot oil that much...

I bet the dealer “checked” the fuse then put it back in the wrong slot. Can’t wait for the next part. Some jaguars have a problem where if some cheap diagnostics are used to connect to the cluster it can effect it where it never goes into shit down mode again and keeps flattening battery.

Shocking easy fix for a dealer like you said YET..whatever dealer this car sat at for months couldn’t figure it out?? Umm do they not look up TSB bulletins? Apparently NOT! So SAD

those 'hard' seats will feel far better after 6 or 8 hours in them than the soft squishy seats in too many cars. I dunno specifically about LR, my experience is mostly Volvo and various generations of Mercedes, but I'll take a firm well shaped seat over a squishy 'barcalounger' seat any day

Hey Ivan i love the Background singing at 06:24 onwards 👍👍it's way way better than RU-vid music. 😉👍👍👍

Love those birds singing!

Nice channel! It's a bit like the Diagnose Dan channel. Why is it mainstream dealers are incapable of basic fault finding?!

Ivan can’t be more wrong with those seats because Ivan should sit in a 2013 Honda Civic LX seats, it will definitely change his mind. These seats are so hard and uncomfortable where I took a trip to Vegas and it’s the last time the car is leaving the state of California for any out of state trips. After 1 hour of driving, it gets very uncomfortable to the point your hurting. Local driving only😌

I worked on video games and pinball machines when they were red hot! In the 1980s, these modern vehicles are 5 to 25 pinball And video games, piggybacked together! Customer Must Renew their Subscription to their Land Rover Modules so there's that.

The ONLY way I would own a POS like this is with a dealer extended warranty . They MUST be FORCED , by law , to either fix the vehicle in a reasonable amount of time or provide a similar loaner . If they " can't " fix it , then buy it back at a premium price . They built it and " can't " fix it ? Are you kidding me ? In today's Newsday , the AAA Car Doctor has a question . The 2015 Ford Edge has codes . The dealer said " indicate possible trouble with transmission range sensor and solenoid body " . Estimate : $ 1600.00 , but could not guarantee this would fix the problem ! AGAIN - this is TOTAL MANURE ! We will hang parts , YOU PAY , NO GUARANTEE ! What am I missing here ? Are you kidding me ? Great diagnosis - AGAIN !

When you see the issues with these overloaded module cars. You have to wonder of any of them are worth it.