There's no point in asking for an unreasonable/unrealistic amount because the dealership will just say no. $10K is (in my opinion) at the top end of being realistic, but the dealership probably won't accept it. @BeezalBub - you do realize 4 more zeroes means $100 Million. The total annual revenue for the average franchised new car dealer is about $60 million. If their gross profit on that was $10 million (net profit even less), they'd have to pay out their entire profit for over 10 years to get to $100 Million.
They will not fix lemons I had a lease car. Chevy Cruise transmission was faulty, disengaged constantly. I said just put a Fricken transmission in it . It's under warranty. No I had to drive and pay untill end of lease. Never went Back to Chevrolet. Bought a Nissan, been good so far .
@@shawnmclaughlin7418 I had to do that too back in 2018. Bought a 2016 Ford Edge with 24,000 miles on it since someone hit and totalled my 2010 Equinox. Thank God, I hated that freaking vehicle. Took it to my uncle at the Firestone he worked at and found out the transmission was leaking. Called the dealership and said I'm bringing it back. They offered to "fix it", so I said with a rebuilt transmission? They said yes. I told them a vehicle with 24,000 miles should not have a rebuilt transmission, I want a new transmission or you're taking it back. Well they wouldn't do that so back it went. Ended up buying a 2017 Tuscon with 12,000 miles instead from somewhere else. And then someone hit it and totalled it 3 months later.
I actually had a GM dealership try this in our suburban. After we paid and traded in our Tahoe they called the next day to tell me they gave me too much in my trade in and asked me to reverse the sale. I laughed and threatened to sue them if they persisted. They left me alone and apologized for bothering me.
Years ago a similar but different thing happened to me. A Richmond, VA Subaru dealer sold me my 2001 Outback, and a day later called me asking me in because of a "paperwork error". Questioning them further, on the phone, they said they gave me the wrong interest rate. Funny thing was I already lined up financing thru my credit union, but the finance officer asked if I would do the loan through them if they could beat it. Of course, I said sure...lol...and they made an "error". The finance officer even played the 'he'll get fired' and the 'I have children'. Basically I said, too f-ing bad and never heard about it again. My sister worked at a big BMW dealership, so I called with the story...and she confirmed it as a scam.
Usually, when this happens, an unscrupulous finance manager offered an APR that he couldn't get approved. An honest one will already have an approval from the bank and the only thing that could ruin it is that the customer can't meet stipulations: proof of income, etc. but again, an honest dealership won't let the vehicle go until everything is verified.
In the UK a Subaru dealer sent my 90 year old mother a bill for the repair of her trade in. In law, dealers have to accept trade ins as is. They accused her of hiding damage to the bodywork, but we had a witness who had inspected it just before the hand-over. So they damaged the car, then illegally attempted to intimidate an old lady into paying for their error. Add to that the fact that they sold the trade in off the lot, but didn't pay off the hire purchase so my mother continued to be billed by the finance company. And they didn't transfer the title of the new car to my mother. And they ignored all communications for months. We had to threaten litigation, and they immediately gave in on all points. I think they thought they had found a soft touch because my mother was so elderly. This was a main dealer of a quality brand. What other trade operates like a gang of crooks?
My daughter bought a car from one of those companies that deliver cars to your door, and they call her a day after the purchase asking for the car back, with some cockamamie excuse about some scratches not clearly seen in the pictures. The real reason was that the car was worth more than what they asked for. Of course she kept it
Yeah, call around to other dealerships to find what price they'd sell you the same vehicle for (at a premium), and then call them and say "I'll bring it back, but you will need to pay X" where X is the average price he could have gotten it (on a waiting list) plus some for his trouble. What a ridiculous thing to try to void a legal sale because "duh, we screwed up".
Had they 'sold' the car to a RU-vidr, Ford would have garnered FAR MORE publicity for the vehicle than the car sitting in a lot 'somewhere'. Ford needs to be a bit more strategic in their marketing. The whole incident is absurd - the blowback from the legal challenge to the sale undoubtedly puts-off many potential Ford Bronco customers, including the one who bought the car.
Which in itself in most places highly illegal for any business to Ask customer to leave a positive review specially like 1 shop offered me a free item if i gave them said review.
My dealer had me sign paperwork on the truck that I really wanted but couldn’t afford. I had settled on a truck that was a couple grand cheaper. They didn’t realize it until it was too late for them to back out of the deal they had to give me the truck I really wanted at the cheaper price.
I was accidentally sold a car. Seriously. Their demo was for sale and I was approved for the asking price which was $16,000. Once it was paid off I would have paid upwards of $24,000 with interest and all that stuff. Took the car home and the next day the dealership called me and told me that the financing company reneged on the deal. 6 months later the dealership found a bank that would take the loan. The bank negotiated it down to $12,000 with a $16,000 payoff. The reason: the odometer had more than 4,000 miles on it. Apparently 4,000 miles is the threshold for vehicles no longer being considered new by the bank. Compounded with the fact that a demo car is technically a new car until you buy it and then it is classified as a used car by the bank so you pay the higher interest rate of 5% to 8% instead of 0% to 2% that you would on a brand new car. So I got a honey of a deal that I will probably never see again in my lifetime. And that was my first brand new car.
The last time I bought a car, it took me over 4 hours to get out of the dealership by the time all the paperwork was finished and the car was detailed and gassed up.
I have bought a couple of new cars and several used cars at dealerships in several states. In most, if not all states I have signed away my life on several pieces of paperwork. And, I believe, in all cases there is a "Transfer of Ownership" that I had to agree to and sign. To me that means "mine"!
A guy in our Corvette club had a similar issue when he bought the 1978 Corvette Pace Car. As soon as word was out on it, he placed his order, luckily it was on the dealer sheets, and he paid for it, just waiting for delivery. If you remember, the '78 Pace Car was the hottest selling item ever at that time, with prices doubling for them when they hit the dealer since there was only one per dealer. They tried to reneg on the sale and cancel it, but he had already paid his $14,000 so it was his car. He ended up with a lawyer for that AND as soon as it hit the showroom, they had installed the Pace Car decals on it, which was optional on the install, and he wanted his left off but in the car. The dealer ended up having to take them off, redo the finish on the entire car, and get a nearly impossible at the time second set of decals. Somewhere in all of this, he agreed to them displaying it for the entire month of May (or April and May) in exchange for some other things.
In 2001 i almost bought the 25th anniversary edition for $4000 in Missouri. At least my boss was honest when i told her my plans she said i could keep my job as long as i like but can not guarantee there will be a job to keep as movie rentals seamed to be in a decline.
From the call "threatening he'll be in trouble", he should have call the police and state attorney general as an extortion or other attempted felony. Then go with News Agency to insist the government file charges against the dealership.
I’m a side note it can only be extortion if there is no real desire to follow. If someone says you can settle this for this amount right here or suffer legal trouble. Then it’s not extortion if a case is filled within a certain time period after said notice is delivered. Just saying. Wether the reason is valid or not they have a time period to follow through with “legal/court” threats and it’s fine.
@@cmsjr123 so I guess if you reply "if you contact me again about this matter you again to pay me $10,000 in administrative costs to reply to this inferred threat plus legal costs" is ok also ;-)
No need! Just tell them to make you an offer...It's not "THAT" special of a release...It's a Ford Bronco; Probably won't even hold it's value once the "new" wears off! Few thousand over the cost, and my old car back( With THEM paying all the taxes/title fees...) Well, that's AFTER I made sure it wasn't the first production model...If so; They can POUND SAND! It would go into storage, and not see the light of day for 25 years!
Many years ago, when you ordered a car with specific options, I was undecided about buying a Buick. It was the last day of the month, and the salesman was so anxious to make the sale he came to my house late in the day with all his books for options. I added and subtracted items and when the salesman made a big error in arithmetic and quoted a price I knew it was way low I said I'd buy it! So I had him write up the sale and sign it. The car agency didn't dispute the price.
I got a call from the Sales Manager Supervisor while I was driving to another dealership, that had the car I eventually bought, after walking out. The salesman made a reasonable price offer which I signed but his boss wanted to hardball me for another grand or so. I told him right there you can try to hardball me but I made an reasonable offer and walked out. I had the same thing happen while making offers on a house. I had three of them come back begging to make the same offer later on. I made several offers over the 2 years of looking for a house, none sold for more than I offered. About half sold for less and the rest were under but by less than 1000 and three or four sold for the exact amount to the dollar. Both markets assume you are a dummy, many buyers are but they do not have the sense to know when you are not.
@@toriless When I bought my present car, I dealt with what I think was their senior salesman. (He had the big desk in front of the picture window.) He was a reasonable guy, and we settled on what I wanted for the model, accessory packages and color. Then he sent me to the "negotiator", who was like a parody of a car salesman - loud, and obnoxious - and he kept insisting on a low trade in and extra charges. I got fed up and walked out, and when I got home I called my salesman to explain why I left. He asked me what I thought was a reasonable deal, so I told him. Half an hour later he called and said, "Your car will be ready Friday." Sometimes reason does prevail if you stand your ground.
I worked for a big car dealer for twenty years and the end-of-year sales push makes a shark feeding frenzy look like a Koi pond. It's utter chaos. The money on the table for the dealership can be enormous, and stress levels go through the roof. Somewhere in that mess someone screwed up. Oops. So they can either own up to their mistake, explain what happened to the customer, hope they cooperate and tell all their friends on social media how awesome they we're treated by the people at the dealership, or they can blame the customer, make empty threats that their own lawyers would never put in front of a judge, and die a flaming death on-line. The first mistake was human error. Stuff happens. Live and learn. Move on. The decision to attack the customer was an irresponsible, immature and myopic management decision that may well cost them everything. Game over.
Ad buys during the news are top dollar. The local dealer made the news being a bully to a customer and became the butt of jokes nationwide. Had they handled it with class, it could have earned them publicly worth far more than the loss. They could have bought wall-to-wall ads around the news segment because they would have been contacted well ahead of air time for a response. Ads could show the customer accepting a gift from the dealer and all having a laugh. The owner or manager could say: "Hey, sometimes we screw up big time! This guy caught us too busy selling cars to pay attention. It happens. Well, it's still end of the year and we're still busy selling cars. Come in and catch us with our prices down." They should have made the buyer a local celebrity in a way that made the dealership look cool instead of looking like whiney @ssholes.
Plus October through December is when people often trade-in once there 3 years free maintenance is up. I got my 2016 in early December of 2019. It had just under 20K, the test drive got it to 19999 and it was 20001 by the time I received it. Now it is up to 24K+, most die to covid cutting the mileage to about 1/3 of what it would have been despite a few long drives.
@@ricfax Sign of the times. The generation that fought in two world wars, they would have made lemonade out of a lemon. The know nothing kids today can't deal with unexpected problems. Like the bad student who has all the answers to the test, but can't really reason for himself how to solve it.
@@docsavage4921 : Cal Worthington would have known what to do. Of course, as a former WWII pilot who came up the hard way, he was from that greatest generation for whom making do was a way of life.
I bought a early low milage Honda ridgeline on line from a big NH based dealership. Excellent price, the mark up being warranty, financing and extras, agreed to. At delivery warranty was missing and other details left out so I was able to pay cash, sympathetic delivery guys made the phone call took my check, left the truck.
That's where I would say no, sucks to be you cuz that thing is just a display model with shit parts in it, never meant to be sold, I'm canceling your fucking warranty. Thanks for paying full price for a pile of shit. You know and I know that's a real car, but the customer doesn't know that.
@@dianemilligan3839 maybe you should learn to read a little bit better. Like the part where I said you know and I know what's what but the customer doesn't. I guess you don't understand hyperbole. The point of my hyperbolic statement was to suggest tricking the person into believing they bought an incomplete display yhat cannot be warrantied. You really need to learn how to read better and get your facts straight.
Here's one for ya. My mother goes to get a new car (her old car bit the dust completely but that's another story) She goes in and decides instead of emptying her one savings account she'll finance the car. She pays a $1000 deposit. Finance guy screws up gives her back her $1000 AND takes $1000 off the price of the car on the paperwork, she tried to point it out being honest and he's like it's fine whatever I'm nudging her like just sign the papers and let's get out of here. That's exactly what she did. No idea what happend to the sales guy but it was pretty damn funny when she's trying to be honest and he fucks over the dealership. I'm betting once it was found out he got his ass chewed.
@@icalexander they prob had a good bit of discount they could have still done. Sales manager may have even given the salesman a number he could still take off to suggest the whole “if we can do”. Manager may have just taken it as that’s where it needed to be.
Never say never . The one vehicle I have or ever will buy new from a Dealer had zero involvement from " finance guy " . If you are paying in full , they're not financing anything .
Years ago a similar but different thing happened to me. A Richmond, VA Subaru dealer sold me my 2001 Outback, and a day later called me asking me to come in because of a "paperwork error". Questioning them further, on the phone, they said they gave me the wrong interest rate. Funny thing was I had lined up financing thru my credit union, but the finance officer asked if I would do the loan through them if they could beat it. Of course, I said sure...lol...and they made an "error". The finance officer even played the 'he'll get fired' and the 'I have children'. Basically I said, too f-ing bad and never heard about it again. My sister worked at a big BMW dealership, so I called with the story...and she confirmed it as a scam.
A similar thing happened with a friend (early 20s at the time) a long time ago with a some fancy sportscar that ended up being one of those where people got into bidding wars to buy new ones thousands over sticker. He went in and purchased the car sight unseen at full sticker price weeks before the dealer had taken delivery. He did finance the balance over his down payment through the dealership arranged financing. Before dealership got the car they called friend and told him they had cancelled the financing and couldn't sell him the car at the previously agreed upon price. Friend's dad got a case of the "Oh hell no!". Friend's dad co-signed on a line for friend at his credit union. Friend and friend's dad go to dealership and were told "the salesman wasn't authorized to make that deal." Friend's dad responded with "what part of 'legally binding contract' don't you understand". Dealership ultimately caved and friend got the car. Always love hearing that story.
I once had a sporting goods store (going out of business sale) track down my family (parents ...I'm an adult) so that they could tell me that I had to bring back an item that I bought (discounted) ...legally. Apparently, they sold the item to somebody else and forgot to tell the manager of the store (who sold me the item). Since they were GOB, they could not get another. I felt bad, but considered it 'not my problem'. I'll never forget that.
It's not uncommon. I usually get it when I list something and someone (or multiple people) immediately contact me and offer full asking price. Obviously I could have asked more.
This happened to my parents in 1991. They were going to surprise me the next time I was coming home on leave. The dealership financed the car, gave them the keys, and they drove it to the house. Shortly afterwards, the dealer called and told them they had to give it back, because my father's credit score wasn't good enough... My father caved to their demand. I didn't find out about this until years later when I was out of the military, when my mother told me one night. It just wasn't right, I knew somehow my parents didn't have to give it up like fools, but they did.
Yeah, one approved it is there problem. Besides, it is a lie, the run everyone credit before they even print any finance offer. You think everyone gets the same offer? Nope! We actually put $10K down on a CC when we financed at 1.9%. Do you think anyone with a $10K limit is going to have problems paying $120 a month or whatever.
The buyer is in the clear he owns the vehicle. The dealer’s problem is with the manufacturer. I would have asked them how much they are willing to pay me to get it back.
A "clever" manager might have called TV's Action News AND the new owner and invited them both for a CELEBRATION of the FIRST Bronco owner in Yatzeeville (Wherever). Free publicity and a heart warming pre Christmas story. Sales could have gone UP and that pesky egg might not have covered your face. Sales vs. Marketing
If the manager was “clever” the car would haven’t been sold in the first place. Meritocracy is a myth. Lots of people have a high paying job and position of power only because they are somebody’s child.
Yep...Dealership looks like they searched for the WORST possible optics they could find and ran with those....DUMB DUMB DUMB..... Dealership went all in with three over cards in the flop , bluffed and got stacked
The new owner should have offered to rent it out back to the dealership to only sit on the showroom floor for four months at the cost or above the biweekly loan payment rate 😂
@@danielyoder1462 There’s. RU-vidr that bought a new c8 corvette, must have had some connections for the sticker 85k put like twenty five thousand miles on it and sold it for 125 combination of factors first year new design first mid engine corvette very short production run due to plants being closed by COVID same with the first reincarnation of the Ford gt in the early two thousands they were going for double sticker price and are still worth a fortune
I traded in a Tundra once, they gave $2000 over retail so I was stoked. Dude calls me two days later, he took it as a four wheel drive, I never ever one time said anything about it being a 4x4. I never heard from them again.
The serious problem is, there are no parts in the pipeline at ANY Ford dealership for a vehicle that isn't officially in-production yet....that's probably whey they wanted the car back in the first-place. if ANYTHING bad happens (and on first-run vehicles, something won't be 'right') that car will sit until the parts logistics can catch-up...and that could be a year.
@@Kidsinamerica isn’t the bronco in production though? All the new vehicles are just hard to get because the factories were shut down for a while last year.
Actually in general the service department will celebrate him screwing the sales department over, in general the 2 departments don't get along, or at least at the 3 dealerships I've worked for that's been the case
I had a call from a dealer after the sale asking for $600 more because they “forgot” the car had a CD disc changer installed. I replied, “you know that car I traded in? I forgot it had a CD disc changer installed too.” His reply? Well done. That call didn’t exceed 30 seconds.
I remember when I could finally afford a new Corvette (1978), and I went to my local Miami Chevy dealer. They were the cheapest in south Florida, they only wanted a $5000 premium. Asked how the **** they could charge that, and I was told "because people like you will pay it". I refused to pay it then, and I refuse to pay a premium now. I still haven't bought my new Corvette.
Hey there Steve, you nailed it. I worked in the car industry for about 14 years, 4 years for a Ford dealership in S. California as a Sales Manager/closer. I would have given the exact same observation. Great job! 😎👍
I’ve been searching for a bronco sport badlands and when I found them in stock all the dealers have made me aware that this is their demo which they have to keep for four months and 4K miles per Ford. I got lucky and found one on the lot that a customer had ordered then backed out. It was like the stars all were in alignment because it was the exact car I’d been looking for. I got more for my trade and even got friends plan so I didn’t pay sticker. That was yesterday. Now after seeing this I’m waiting for that phone call!
Recently began viewing your videos. Love them! All related to the viewer with the right mix of legalities and your sense of humor about it all shines through! Only three other you tube posters have hit that niche of keeping me coming back
I just bought a car this weekend and cant believe they made such a huge mistake. I met literally everyone that worked at the dealership, I swear they talk to hear themselves talk.
@@williamboyle8918 I bet it did go down that way but the general manager is probably some self absorbed addict on his way down a spiral and he probably never took the time to tell anybody what the story was supposed to be on that car. I used to know several people who had worked at pretty much every major dealership in the metro I live in and a common theme they all had in their stories was how sleezy the GMs typically were and they were almost always opiate addicts who would show up at 11, leave at 3 and the spend the time they were at the office locked in their office watching youtube and defer most of the work they should be doing to a lower level manager that they rarely communicate with. Car dealerships almost exclusively employ the shadiest people in society, in my experience.
@@davidkeetz General Manager! That was who called me, the Sales Manager would not approve the sale so I walked out. I was already going another dealership when I played back the message. Later, I called him, he claimed the salesman did not know it had new tires, so what, that cost was already included in the asking price, anyhow, I offered to pay $500 to cover their cost for the tires (Toyota uses cheap tires and gets then super highly discounted in return for ONLY using that tire) but they had to drop another $500. He did not deny that was about their cost. I said if you drop it another $500 I will head back but I am on my way to another dealer. The other dealer is in a city in a rural area. They gave me no guff other than the usual negotiations BS where they keep adding BS delivery fees, etc. which I refused.
"You don't want to buy a vehicle in the first year, because they're working all the bugs out of it. Especially Ford." Lol! I remember my Dad bought a Ford Escort back in the 1980s, and he kept having to take it back to get things fixed. About a year after he bought it I stopped by and asked him how things were with the Escort. He said "I haven't had it back to the dealer in a month or two. I think they're about done manufacturing it now."
When a friend of mine turned 18, his parents said, "We'll buy you whatever car you want." He chose the 1995 Dodge Neon, which had only been on the market for a few months. (Hi.) Before they went to the dealership, I warned him (at 17, mind you), "NEVER buy a car the first year or two that they're available. Give them a chance to work the bugs out first." NOPE, he decided not to listen. I bumped into him about two years later. He had roughly 80k miles on it, and I asked him how the car was. "It's a [multiple expletives deleted]. I'm on my third transmission (it was a manual!), I've replaced two starters already and the one I have now is almost shot. Head gasket failed last year." "Do you have any regrets?" "Only that I haven't set it on fire or pushed it off a cliff yet."
Hi Steve, let me tell you a story about a friend of mine and a brand new 1966 chevelle. At age 21 Quince ordered a new 1966 Chevrolet Chevelle from the dealer in our small town of 4000 people. He paid the down payment on the day he ordered it and was told he would get delivery in about 6 weeks here in Oregon. About 5 weeks and he got a call from the dealer stating his car had arrived, so that day after work he went to the dealership finished the paper work and drove the car home. In a few months as most young guys do, he broke the 4 speed transmission. So back to the dealership it went for warranty repair for the transmission. I a few day he was contacted by the dealer that no parts were available for that transmission and they were going to have to contact the factory for advice. About 4 days later Quince got a call to come down to the dealership to discuss the problem with the car. When he got there 2 men from Chevrolet and the dealership owner met him at the door. They informed him that they needed this car back and they were going to take. Well of course Quince stated 'Hell No' I want it fixed. They offered to pay him his down payment back and give him the pick of any car in the Chevrolet line, including the new 1967 Corvette. After a long time of arguing back and forth Chevrolet new they were not getting the car back and were going to have to repair it. Here is the rest of the story, The car was a very special order from corp. It had a high performance 327, 4 bbl holley, close ratio 4 speed, oversized clutch, pos 4:11, 12 bolt rear end, oversized brakes, chrome fan, radiator shroud, valve covers, master cylinder, aluminium intake, chrome dip stick and tube. Someone shipped a COPO and sold it to 21 year old Quince. He drove it for years and said his fuel bill was much more than his car payment and finally sold it after blowing up the motor drag racing it in 1969.
My last car (two months ago) I walked onto the lot and within 10 minutes said this is the car I want. I didn't haggle on price and it still took 4 people 3 hours to sell it to me! lol
@@lindaterrell5535 I had a Saturn back in the early 90's and you are right! They were amazing. I've never seen service like they had anywhere else since.
Contrast, bought a car a few weeks ago. Test drove it, said I'd call back. did almost the whole thing via text message. Just had to come in a week later, sign some papers and grab the car. Total time inside dealership, well less than an hour. OTOH, the re was some shim they could get for the brakes so I've had to bring it back so they can redo the rears (as agreed upon at delivery). But that's an issue with supply chains, not officiousness.
We had a similar experience. Our dealership had a Pontiac Fiero on the floor, when a salesman sold it, we did not have the statement of origin as it was a Pontiac owned car for display purposes. The guy didn’t want to drive it, he wanted to buy it as an investment. So waiting a month to get a title was no problem.
"Hmm... Well if you regret selling it to me for x, enough to call me, this thing must be worth a lot of money. How much are you willing to pay to get it back? I'm open to offers."
I assume that being it was the week before Christmas, which is not a big car selling week, that most of the managers of that dealership were "on vacation" and the poor schlubs left to watch the dealership did not know about the restrictions on the car.
I had a dealership think they sold me the wrong car back in 2018. Short version is that they had 2 cars that were externally twins with sequential VIN's and sold both within 24-36 hours of each other. The salesman called me at home in a panic later that evening and asked me to confirm the VIN on mine by looking at it in person, not on the paperwork. He was relieved to find out that the car I bought was the one they intended for me to buy, otherwise it would have been a mess of paperwork backing everything out and redoing it for 2 people.
My Dad bought a new 1957 ford station wagon from a dealership. A week later 2 guys from ford showed up at our house and told him he was going to have to let them have it back because it had an experimental motor in it that wasn't supposed to be in the car. He told them no thanks, he paid cash for the car and it belonged to him. Come to find out, it had a 427 cubic inch engine in it. My Dad knew it had 2 four barrel carbs on it but didn't know it was a 427. He just knew it ran like a scalded dog and he wasn't going to let them have it back..... He kept it till 68 and traded it in at a Chevy dealership for another wagon... I wish he had kept it a while longer till I got old enough to get it.....
They really had the wrong reaction. Way to drive away customers by threatening them. If they really wanted it back they should have tried to buy it. Maybe for more than they sold it.
Same thing happened to my brother in 1969 when he bought a brand new midnight jade Fairlane 500 convertible off the showroom floor at East Ford in Jackson, Ms. They didn't get it back either, lol.
I would have told them, "Ok, you can have it back. I will rent it back to you at the rate of the monthly loan payment. Plus I want a loaner vehicle to drive for that four months."
Thanks for this.. i dont know what happened but im gonna head to Google and pull on this thread until i do.. im curious, and i wanna thank u for sharing. By the time im done ill know everything there is to know about the history of the first mustang and the similarity of the story told today. Seriously. Thanks 4 sharing. Now off to the interwebs i go...
Is this the first bronco ever made or the first one sold big difference the first one made would have much higher value and is probably in a museum somewhere already lol
@@dallaswood4117 first mustang actually looked more like the original corvette, but it was built for the races 63 1/2. A year later what we commonly know as the mustang was released to the consumer 64 1/2.
Reminds me of my first new car buying experience. I was 20 and went down to the dealership with my mom, and neither of us knew much about cars. The Nissan dealership went nuts trying to rip us off. They sold me a brand new 1995 nissan 200sx se (msrp $13,000) for $16K and an interest so high that the total payments came up to $25K. A month after owning the car, the dealer called me to tell me that all the finance companies had rejected the financing deal, and that I was lucky because they would have to re-do the paperwork at a lower sale price. I told them that I refused to do new paperwork, and their choice was to rip the contract up (return the car) or have the dealer eat the price of the car and I'd pay them in monthly instalments. They opted to tear up the contract, and it did not affect my credit.
hahaha... this is exactly what happened to me when I first came to the USA in 1977. they guy sold me the car for $1000 and then a few days later he came back to my house saying it should have sold for $2700 and he wanted it back. I called his boss and the boss said "you will never get the pink slip." "Yeah well, parking it in Beverley Hills over night will get you a few tickets and you will be out of pocket even more." I got the pink slip in the mail a few days later!
Years ago, my sister bought a brand new motorcycle. A few weeks later, she hit some gravel, and dumped the bike. She had the bike taken back to the dealer for repairs. Apparently, there was some frame or fork damage that led to riding problems, after it was fixed. She made several trips back to the dealer, to have the problem resolved, but they were just unable to get it right. Several months went by, and Sis got a phone call from the dealer. Apparently, they had given her the wrong bike. They had just uncrated the bike with the VIN number that matched the paperwork on the bike that she bought. All this time, she was riding the wrong bike. The dealer tried to make her a deal, for her to keep the bike that she had, but Sis was adamant, "I want MY bike." She got it. Way to go, Sis.
Actually, it is doubtful that it was re-registered in such a short period of time. The dealership wouldn't submit the transfer papers until some time after Christmas.
@@buggsy5 The papers were signed. They are required to file them. Simply destroying them would be different kind of illegal. (and since the buyer walks away with a copy of them, there's proof of their illegal actions.)
@@elavke5441 There are always "issues" with first-run production items. Do you expect software from Microsoft to be completely "bug-free" the day its released? A first-article, pre-production vehicle will have more recall notices and service bulletins than the Space Shuttle.
I worked with a woman who went to a dealer on a Friday and test drove a new car and the dealer let her try it for the weekend. On Monday she returned and told them this wasn't what she wanted. They told her it was too late, she bought it. No signed contracts, no loan paperwork, nothing. To make things worse, they sold the vehicle she drove in to the lot on Friday, Saturday at an auction, without the title! Law suit initiated and the dealer ended up giving her the car she demoed although she didn't like it, and paid her attorney fees from the suit. It was a heck of a mess. She then took the brand new vehicle she was given free and clear to a different dealer and traded it for a used vehicle she liked much more and got money back! Not bad!
@@stevenslouber4947 Chevy put the blazer name on a crossover. They could have released a Bronco competitor with a solid rear axle, towing capacity, and 2 and 4 door variants. Give it the optional Z71 off road package and it would sell like hotcakes.
I worked summer as a ford assembly line worker.. Floor models given extra treatment...I was doing pre delivery drive offs at yard.. I talked to old timers fussing over show room models..
Not to mention the DOC fee, the insurance reimbursement fee,the wasted time fee, the harassment fee, and the value added fee. Throw in a free new vehicle of my choice, and maybe we can come to an agreement.
Issue wasn't just the allotment, it is that FCTP cars are contractually obligated by Ford to remain in demo service for 4 months or 2k miles. The dealer gets them at a discount. They were in violation of their agreement with Ford was the whole reason they were freaking out
Love it - have had the video paused for a couple of minutes just trying to wrap my head around the stones on that manager who really thought he was going to solve the problem by telling the buyer he "had" to give it back knowing full well that he now legally owns that vehicle. Hope that general manager got swiftly replaced.
if they want it back, they could always offer a premium to him and he could have made money if they could get him to bite. Probably would have been worth it too because having that demo model on a new and hard to find car is a powerful tool to get people to bite on placing those orders.
Remember reading about the very 1st Ford Mustang in '64 that was sold accidentally. It was sold to an airline pilot who kept it for years. It had been on display & a salesman sold it. Ford had a hissy & supposedly demanded it back. They tried everything but the owner kept it for many years. Think it was a convertible. Never heard what happened to the salesman.
I had a dealer call us a week after we bought a used station wagon from them. He wanted it back for some unspecified reason. He didn't get the station wagon back. We were tempted to search it, in case it has something valuable hidden in it, but not tempted enough to bother.
My dad worked in car sales forever, eventually having a dealership of his own. Those guys have to pay interest, etc. on every car on the lot and would never NOT sell a car!! I smell a rat!! Here’s my thought- they had someone come in and they offered more $. You’re right!
Unless Ford advertising gave the dealer 4 months of interest holdback money to advertise the car on their showroom floor to drive up orders - under the condition they don’t sell it for 4 months. (The Bronco SPORT is a new vehicle, but I don’t think they’re selling for full sticker. It’s a facelifted Escape. Steve made the easy mistake of confusing it with the Bronco, which is not yet in production, and already pre-sold the entire first model year. If you order one today, you’ll have to wait until 2022.) When the Mini Cooper first (second?) came out in 2002 or so, I went to my local dealer. They had 3 cars they were using as demo vehicles, and would not sell them. In fact, all 3 were out on test drives, I had to wait to drive it. They were taking orders but not selling the demo ones. I’m sure eventually they sold them, with 2,000 miles on them from the daily test drives. And they made up the carrying cost by selling accessories. (They sold the car at sticker price but made you select 2 dealer options - stripes, driving lights, pin stripes, wheels, etc - additionally. Huge markup on those accessories.)
You're exactly right. Just like he said at 8:34, these cars are going for a premium and getting more than sticker value. Someone not in the know of the original deal was working on a deal with someone else willing to offer way more money.
Someone should have put a sticky note on the Certificate of Origin stating the vehicle can't be sold until xx/xx/2021 date. Salesman wasn't thinking clearly either.
@@Ryarios That is the opposite of what the dealer is trying to project. Many dealers advertise their demo cars as being for sale, even including them in printed ads. It brings in buyers, who can then be convinced to buy a vehicle they can sell, or order one for future delivery, or at least be added to a confirmed-prospect list. I'm sure that many even sell their demo cars early, even when that is explicitly forbidden by their contract with the manufacturer. They just delay or obscure the paperwork, or claim that it was an error.
@@1djbecker Demo is one thing, that's a car they slap a dealer plate on -and use as their own personal vehicle- use for test-drives to show a customer what a particular model is like. A Floor Model can be sold right off the floor, but they usually won't unless they're getting top-dollar because it's a minor pain to move the cars out of the showroom. Sales Guys will usually try to steer you to a similarly-equipped model outside on the lot because, in ideal circumstances, they can get you out in a few hours rather than having to wait until closing, move the fake potted plants and signs and stuff away from the car, get the car out, find something snazzy to stick in its place, and put everything back where it belongs. "Common sense" (I know, I know...) dictates that a vehicle NOT currently available for sale should be marketed as such - and there are effective ways to hype a model not for sale yet. Tesla, Apple, and video game companies are particularly adept at marketing in this manner. A simple "Available In Such-and-Such 2021" would suffice. The demand for this model is so great that customers will hang onto their vehicles a little bit longer, and TV and Online ads could further build the hype and announce the official "release date."
@@dashcamandy2242 This car was very likely a FCTP "program" car. You can google the Ford-specific terms of that program. The terms are pretty strict, and the vehicles are audited. Typically a FCTP car must be kept around for at least three months. For the Bronco, which is in high demand with delayed availability, the they have to be a showroom, demo or loaner car for seven months. (For a Bronco not going to be service loaner, it will be in the showroom.) If they sell the vehicle, they lose a month of allocation, which could end up being first several months with a slow ramp-up.
I know someone who bought a "hot new car" and did just that ! His GT-R was rented back to the dealership for display and they paid him big $$$ to wait 90 days for delivery. There was not a trade in and he purchased for cash so these were not an issue.
Not the same thing, but I used to work in a bookstore. Usually as soon as books shows up in receiving we put them out on the floor, even if it was technically before the release date (usually a day or two) and that was fine. But for books that are high demand (like the newest YA fad or Joel Osteen, etc etc etc) the publishers would flag them as Strict on Sale. If you looked it up in the inventory it would show on the screen that we had it in stock, but it would have bright red writing saying strict on sale so we had to hold those back in the backroom until the actual date. On occasion they did get put out, and if we happened to sell one it was a big deal. Corporate would be called and we could guarantee sporadic shipments from that publisher for a few months and ordering backlist taking longer than it normally would.
This same thing happened to my father (without threats) in 1986 when Cadillac brought out the new Seville. It was a huge jump, and very few existed. The day after the sale, the dealer called and said it was a mistake, they received no cares from my dad... and actually tried to rent the car from him because it was over a month before they could get another.
The boss walked in, saw the Bronco was missing, got mad, and then demanded they get it back, regardless of alienating the customer. This is a level of entitlement some bosses have, they just dump their problems on the staff and salesman.
Many years MANY i recall a peoples court episode where a lady accidentally sold a rare baseball card. She misquoted the price and sold it. Her husband, said the price was wrong. Buyer said sorry. Judge Wopner told the card seller too bad it was sold in good faith.
