Epson XP Waste Ink Pad Fix : XP600 to XP860 

Speak louder! Don't drop your voice at the end of your of the sentence...first grade English.

Thanks for the feedback. I'm aware I sometimes mumble so trying to be more aware and speak more consistently/clearer.

Glad it helped!

That’s great to hear, thanks. Remember we’re here to help if anything needs clarifying.

Thanks… That’s really appreciated.

Great to hear!

Always appreciate feedback. Glad to hear it made things easy to do..

Thank-you for your comments. In truth the video is due an update as there are a few aspects we haven't covered but that'll come in the future. Glad it was helpful.

Glad it helped

Thanks for the feedback. Glad it was useful..

How do you get the reset key?? The video doesn't say how to do that. I ordered my pad kit today. Thanks!

Yeah, the pads in a new holder is always an option but we deliberately chose to provide pad only replacement sets (without the additional plastic) as we wanted to keep the environmental and shipping costs to a minimum.

Great... Saving on wasted fuel as an added bonus..

Where can I get this kit for my XP-860?

www.printerpotty.com/pads/xp2 will take you there.

Glad it helped

Thanks for the feedback and glad the couriers are doing their jobs despite the volume of package traffic in the system at this time of year. Have a great Christmas.

Thanks for taking the time to feedback and glad it helped keep your printer alive and working...

You're welcome!

Thanks so much for your kind comments.. Glad it’s helped.

How did you get the rest key?? The video doesn't explain how to do that. I ordered my pad kit today

There are separate videos that show how to use the WICReset key but for completeness the keys are available either on their own: www.octoink.co.uk/keys ...or as part of one of our many bundles for Printer Pad & Potty kits. Contact us via support@octoink.co.uk if you're still stuck.

@@octoinkjet Thank you for your quick response! I have already ordered the replacement pads through Amazon and they should be here tomorrow. I have seen in some videos where people have said after replacing the pads they did not have to reset the counter. But if I do need the reset key I will use the link you provided. Thanks again!

Chances are high they replaced the pads when the printer was saying that they'd need to do it "soon" but rest assured the waste ink error will hit and require a waste counter reset eventually.

Glad it helped

Thank-you for your kind words. :)

Glad it was helpful!

As chance would have it we did a video on how to fix that too: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-GrkB7n93YSE.html

Thanks Donna, I need to update our videos on this but the spare pad can be any pad and doesn't necessarily need to be notched. I should have highlighted this so apologies if this confused or frustrated things at all.

Glad the video helped. The XP640 and 645 are physically identical so aside from plastic colour the video will cover it. The videos for resetting are also on this channel if you search for WICReset

Hi Tony. Glad it helped. Couple of things to note. 1. If you wash the pads don’t squeeze them at all as this just compresses the pads so they felt up more and reduces capacity. 2. Resetting the waste counter isn’t in the manual or supported by Epson (outside of an official service centre). Best option we can recommend is a WICReset key with the app. There’s other videos on this channel that cover that process too.

Much appreciated feedback. Although, they are already drying in the sun: after wringing them out. Can you recommend a site for replacement pads? Or can they cut out of the same kind of material?

Where would I reorder new pads?

Sure, we have our own XP2 pad set which cover the XP7100 too. www.octoink.co.uk/pid/797 (with the reset key) www.octoink.co.uk/pid/799 (just pads, no key).

Thanks for supporting our efforts.

Thankyou so much for the feedback. Always great to hear :)

You're welcome

Glad it helped

The keys can be purchased at www.octoink.co.uk/keys Delivery by email too so no waiting for snail mail. Good to hear you were all working as a team too :)

Not sure exactly what you mean but almost all "ink pads" are there to absorb waste ink in some form or other. In the XP series covered by this video there's the main waste pad (which is what we change here) and the platen pad. The latter is the thin pad that runs the width of the printer and catches any overspray from borderless printing. Does that help? As to where to buy, we have these replacement waste pads on our store here: www.octoink.co.uk/pid/797

First off, yes the XP-600 is definitely covered by this video, our XP2 pad+key bundle and the reset process covered in other videos (keyword: WICReset) on the channel. Secondly I'm horrified that the support rep' you spoke to lied so blatantly about the availability of parts and/or support for the waste pad error you received. If you want to contact us directly by our support@octoink.co.uk address I can answer any other questions you might have too.

You can find from this page: Https://www.octoink.co.uk/goreset Under the Download section

This can happen when air gets into the cartridges and causes an air lock. The simplest solution is to remove the cartridges in the printer and replace them with a fresh set. Cap the carts you remove and leave in storage right way up and they should settle out over time as the foam/air-bubbles dissipate. You’ll likely need at least one head clean to get the ink running but don’t do multiples in quick succession as that just wastes ink and makes more foam.

Obviously we've been working with a much larger pool of customers and tend to hear of problems rather than successes so we're aware that there are situations when the pads can leak excess ink which is why there are other instruction sets (SX535WD for example) where we've leaned heavily on removing the pad holder without tipping the printer. You've provided a lot of information in your comment so I'll need to break things down a little but here's what we know about waste pads and their potential for leakage/soiling. 1. The waste ink pads in the printers are actually overspec'd to allow for excess capacity, so in theory they shouldn't leak if the waste ink pad warning is heeded. 2. However some end-users will reset their waste ink counters without actually dealing with the physical waste pads and that's a near guarantee of excess ink or even a leak sitting in the pads as a ticking time bomb for later. 3. There's also end-users who are using CIS systems or refillable cartridges who have suffered from an uncontrolled spill or slow leak into the waste ink system that then gets dumped into the pads but isn't accounted for by the waste counter itself. While the latter scenario is possible we'd lay betting odds on the bulk of instances of ink spills or soiling have occurred due to users resetting and forgetting. As for the WICReset app, their home is actually Ukraine and definitely not Russia. We've spent a considerable amount of time checking the apps functionality with each release and eventually developed a strong relationship with the developers, so we no longer have any qualms about their reliability or motives. That said, we certainly understand the reluctance of end-users without that relationship or history, to trust third party apps. In terms of payment security, we can't speak to other retailers but our system for payment of keys (and all other products) are secured by Stripe & Paypal and work incredibly well. Ultimately we're glad the video is useful and will look at how to highlight some of the potential problems properly so that end users, such as your contacts, know how to use the information we've provided but in a way that limits the likelihood of ink spilling out or leaking internally.

@@octoinkjet Cheers for that great video, again, it is one of the BEST one I have seen online, and you took the time to explain how to put things BACK. As to point #1, yes the pads are overspec'd, but there is even more to that, the % value of the waste pad is variable can can go back down over time, they've also accounted for evaporation of ink on these pads. You misunderstood me about my comment, I was not talking about the waste PADS leaking ink, it would be extremely unlikely for it to happen, unless you reset counter and kept using printer enough so that the pads become overwhelmed - When counter reaches 100%, you can even reset counter back to 90% for FREE, and safely continue using your printer until you change the pads, and with evaporation, you can probably get even more use. What I was referring to is NOT the pads, I was referring to the ink CARTRIDGES, I believe I was specific about that, in your video I noticed you had all the INK cartridges installed, under the cartridges there are the meshes that site above the nozzle (heads), when tipping over the printer, ink from the cartridge outlet could leak. This is especially true if you are using 3rd party (non EPSON) cartridges, which have VENT holes, it's likely people who have this happen did not plug or tape those vents, and that ink came out through the holes, for EPSON original carts, that might not be an issue, but ink leaking beneath the carts, maybe, and causing an imbalance or air in the nozzles is a possibility - So this is what I meant - I do not know anybody who had leaks from the waste pads. As far as the platten pads, those rarely need to be changed unless you do lots of borderless photos printing, otherwise ink evaporates rather fast in that area, I've had my printer since more than 4 years and my platten pads are at 2% :D As far as paying to getting a key to reset printer, I was under the impression you could manually reset waste ink pads on the XP600 series, I remember it being possible on R series printers through a holding a combination of keys whilst printer is unplugged, and at the same plugging power, don't know if this applies to the XP600. For people who are comfortable modding, you could avoid using pads altogether by installing a tube that goes from the pump's output and diverting a tube outside to a container. So a tip, with the WICReset, if your pads reach full and you get the error, use the FREE, one time, reset key, I've done this myself, and been using my printer since, that 90% became 70% over time due to evaporation, I plan on changing mine soon and hope I don't run into issues like other people I know have, especially from air clogging nozzles or ink from CARTRIDGES leaking sideways into printer.

Ah... Okay... thank-you so much for putting me right about what you'd said. I see where you've coming from now and I take your point about cartridges. FWIW I've not seen this happening for too many customers but it might explain one or two instances that we never got to the bottom of. I'll look at creating some content and maybe editing in an advisory on that point (and CIS installations now that I think about it) when I switch things across to the Printer Potty specific channel that's in the works. As for resetting the days of the R300 where a few key presses worked were almost immediately gone once the process was published all those years ago. Epson locked and bolted the door pretty darned quick after that. Oh and just to note we started off with external waste ink kits back in 2008 or so but offering pads has shown itself to be more popular for many reasons. I didn't understand that preference until my second child learned to walk and, well... it's a lot clearer now! Either way, we're trying to provide videos for both the pad replacement and external waste kit installation so both are covered. You'll probably see that if you look a little closer at the channel now. Thanks again for clarifying the point about the leakage from cartridges rather than the pads, it has been taken on board and will be addressed shortly.

@@octoinkjet Great - BTW, I will change mine soon and will let you know how it went, I already made some plans to avoid the issues, one of them being tilting the printer 45 degrees instead of flipping a full 90 degrees, this will require me using one hand and switching as required, the FASTER I can remove and place the new pad box, the better, in m case I already have a spare box with pads already installed. As far as EPSON locking with bolts, yeah after the XP-620 series, they pretty much rendered chip resetters and auto chip resets useless, now all EPSON printers have a one use chip. I wouldn't be surprised if eventually they add one use chips to waste ink, also another fun fact, original EPSON ink cartridges are not sponged based, a lot of people use non EPSON refillable cartridges that are sponge based, so more prone to air and clogs during repetitive clean cycles. Anyhow once I replace mine I will post my experience. I've heard of instances where people where flipping the printers upside down, there is potential leak risks, not only from the cartridges, but residue ink on the parking pad and conduits leading to the pump.

The changes Epson made to their cartridges and ink receivers are destined for another video but there's already chipped maintenance boxes instead of what we have in the generation of printers covered in this video.

www.octoink.co.uk/pid/797

La Stylus Color 915 è una stampante molto vecchia di cui non abbiamo esperienza diretta, quindi non abbiamo video a riguardo. Tuttavia dovresti riuscire a trovare il manuale di servizio che mostra come smontare la stampante per accedere ai tubi dell'inchiostro di scarto. Una volta che hai accesso a questi, puoi reindirizzarli a un serbatoio per l'inchiostro di scarto esterno come i nostri kit Printer Potty. Per quanto riguarda la testina di stampa, se è stata sostituita potrebbe semplicemente non essere adescata correttamente o essere difettosa. Impossibile suggerire cosa fare, ma ancora una volta il manuale di servizio e l'accesso all'utilità/app di servizio adjprog appropriata possono aiutare a risolvere il problema. Siamo spiacenti, non possiamo esserti di maggiore aiuto. -- translated from -- The Stylus Color 915 is a very old printer that we have no direct experience of ourselves so we have no video for it. However you should be able to find the service manual which shows you how to disassemble the printer to gain access to the waste ink tube(s). Once you have access to those you can redirect them out to an external waste ink tank like our Printer Potty kits. With regards to the printhead, if you have replaced the head it may simply not be primed properly or be faulty. Impossible to suggest what to there but again the service manual and access to the appropriate adjprog service utility/app may help work out that problem. Sorry we can't be of more help.