"Exposing Ferrari: 5 Undeniable Reasons Why We Deserve Better" 

IDK Man, Ferrari's culture has always been " We make the cars we wanna make, f*ck you if you don't like it." It's always been the culture, with the precedent set by Enzo himself. Lamborghini, on the other hand, was built by a more down to earth entrepreneur in Ferrucio, who understands the concept of turning trash into treasure. It seems like a game to me, everytime you buy one, you roll the dice to see where you end up.

I honestly agree 100%, Ferrari is way too focused on protecting its image and prestige because they know they’ve lost it. That’s not even mentioning other scandals like the rolling back of miles or tuning their press cars.

Don't support the stealership if your Ferrari is not new and/or under warranty. Find a great independent and work with them directly.

YT lacks this type of content. Thanks for being direct about different brands and different issues.

Wow... actual honesty about a supercar manufacturer. Not something you see/hear every day. Appreciate the truth.

Definitely says something about the brand when a rich and famous car guy like Jay Leno refuses to buy Ferraris

I guess they are following Tesla and Corvette's philosophy - Let the customer finish testing the vehicles.

I never had a Ferrari. I drove one which I rented on a trip for 2 days. It was a 488 GTB. For the first 2 hours, I was in awe - the speed, the engine sound - simply fantastic. Then, when the novelty effect wore off a bit, I started to notice other things: the headliner was hanging from the roof, forming a belly-like shape that so gently touched the top of my head from time to time. The headliner fabric was also a cheap black felt. Buttons on the panel were very sticky, despite the fact that the car was not too old. The radio sound was terrible - not too far from my Iphone on speaker mode. The center review mirror was very stiff, hard to adjust. Indeed, a lot of clear quality control issues.

Regarding service, relationships and dealerships, Problem is the US, not Ferrari. As owner of Ferraris in both in US and Asia, the Asian dealership and brand marketing folks go above and beyond to make you feel special. We even got tickets to Formula One circuits and multiple Track options. We had events in Marina where owners had a full day onboard a 150 foot Yacht. And so on. The Ferrari dealership in SE Asia has a dozen stunning hot Maxim models welcoming you with drinks, food bites etc while in US, a fat sweaty hairy Italian Jersey dude with body odor is dictating me what to buy. The dealership looks old, antiquated and has no “mojo”. In Asia, buying a Ferrari is an event - they arrange dancers, parties, magicians (if you got kids), picnics, fun stuff. In US, they think you are doing them a favor by taking a 750k SF90. Also in SE Asia, normally the owners are respected and revered more as the car costs 2 to 4 times more than US. SF90 in Singapore is $2 million plus

The worse thing Ferrari did to the brand is go public. Now its all about turning out as many cars as they can to keep Wall Street happy.

Ferraris arrogance is staggering. quality is shoddy, reliability is shocking. Customer satisfaction surveys reveal this. They think they are more important than the customer in every aspect. I have learned to avoid this brand.

I really have a true dislike everything about Ferrari: the car, the owners, the arrogance associated with the brand. Lambo all the way.

When Enzo was still alive quality control was shit too, but at least he made sure that a Ferrari was not for everybody.

I get your point. But it is a supercar like Ferrari (for example) that people don't like to take about, in terms of quality issues. They fear Ferrari might retaliate. But people talk about McLaren issues all the time.

Put succinctly, Ferrari don't respect their customers, or their customer's money!

I think Ferrari moving completely away from a traditional manual transmission was bad move. I get it, dual clutch is great for a racetrack when the fastest lap time means money. But for those of us they just wanted the joy of driving I think a lot has been lost getting rid of that third pedel.

The last Ferrari I owned was a F360 like 15 years ago, car was fun but the interior was a disaster, almost $200k for a car and all the buttons turned into a sticky black slime in less than 2 years. Smh

You are right, my f8 spider panel gaps stink! They also got rid of all of my favorite peeps at the dealership, but I think that this is more of a regional issue. And I also hate their service department... they scratched the binacle of my 458 spider, put 15 miles on the car, and underfilled the oil by almost 2 liters!

In Montréal, Canada it's been like that forever. The first authorized Ferrari dealer was LUIGI DELLA GROTTA (Luigi sportscars) and if that guy didn't like your face, he would not sell you a Ferrari. He even refused one time to sell a Ferrari to a gentlemen because he was overweighted. He told him '' you can't fit in a Ferrari you are to fat so i'm not selling you one.

Well, I’ve owned 3 Ferraris. I’ve been to the Ferrari factory. Bought the last one certified preowned at my local Ferrari dealer, shopped at least three dealers to find this car. They were all very professional upfront and honest. I still own my first 308 GTS I bought from an independent exotic car dealer in 1987. I bought another from Michael Sheehan in the 90s, a late 60s 365, which while it wasn’t perfect, as it was a restored car that he was consigning, the issues were easily addressed by my local independent shop. Wish I still owned that beautiful Columbo v12 three carb beauty. Oh and the 308s engine seals were addressed at a Ferrari dealer in MA and they were fair and honest. My last purchase was at Ferrari New England. A 488 spyder. They showed us the maintenance shop. And the visiting SF 90. I test drove the car, they explained everything that was to be replaced for the certification. I still have two yrs on the maintenance after my latest service which was painless. Maybe just maybe it’s the attitude the buyer conveys that’s as toxic as anything the dealer conveys. Yes I know I’m not buying a new car. I know that buying new is a biggggg deal. While I was at Ferrari NE I met the customer who almost bought my car….he decided instead to order an F8 for which he was going to wait at least 9 months. He wanted what he wanted because he stated….I’ve worked long and hard to get where I am and want what I want. Well so have I. All I wanted was a modern Ferrari with a few features . I looked at the California T the Lusso 12 cyl, 488 and 458 spiders. It was my bucket list car. My one peeve is having to wait when I see something that’s so close so possible. When given the choice with an expensive car new or gently used…..I chose the used. Not only do you have a hard record of the car to review , through the dealers service records and CarFax, you will see if the cars a glitch monster or a carefree, troublefree trooper. Mine was shown to be the later. Troublefree . visited the dealer for its regular service only a theme that’s continuing after a yr of ownership of a 2017 that came to me with 6000 miles and over 2000 additional miles at my hands. My salesman has continued to stay in contact with me after the sale, and the service people were polite and professional. I’ve been invited to configure a 296, not ready, and invited to various events that involve the dealers charity work. I didn’t come to Ferrari with an attitude that I deserved the car. I came with the love and passion for a brand that has always inspired my imagination. Maybe just maybe it’s not just Ferrari that seems to have an attitude.

I like some of their cars, 458, F12 etc., but I've ALWAYS heard bad things about the company. I'm in the Toronto, Canada area and have heard it out of the mouth of 3 different exoitc repair shops or used car dealerships that the Ferrari dealership is the absolute worst place to deal with. They don't answer the phone, they don't return calls and you can be waiting on an update for a simple part for months. One of the most notorious car owners in our city said he'd never buy or own a Ferrari because of how they treat people, and he has a Chiron, P1, Senna and many others.

I heard Lamborghini has great service like you said, always loved the countache, I still want one. I drive a C7 corvette 7speed manual, close enough to super car for me. If a car is a super car it shouldn’t have this issue. It should do what it needs to do with regular maintenance, NOT breaking down all the time. Blacklisting will eventually make them go out of business, wait and see.

I sold my Ferrari F12 and just purchased a Mclaren 720S. I am more excited about this Mclaren than any Ferrari I have owned

They didn't stop making incredible Ferrari's 488 Pista, F12 TDF, 812 Competizione... they just made them impossible to buy and another point you didn't even mention is that their in house designs are ugly, ever since the La Ferrari they got rid of Pininfarina and adopted this weird overcomplicated design language and the cars themselves are overcomplicated as well too many electronics.. they lost their purity

I'll Tell you the biggest issue is their treatment of customers when it comes to warranty and reliability

The worst reason not to buy a Ferrari - Ferrari dealers The 488 was the first Ferrari that doesn't have a touch from Pininfarina. It's also the first model they launched after they went public.

You nailed it. BMW/MB tried it and failed miserably

Absolutely spot on...Ferrari wants be the Ultimate Brand, but it needs to Cheat to even be Competitive. 458 was the last of the Old Ferrari.

You’re not the only one who’s complained about Ferrari’s customer service being horrible! This is why even Jay Leno has admitted that he would never purchase a Ferrari.

In Europe we know that Ferrari sucks, and it does from its beginning, the cars where sold to finance the races, they dont care about the client, they never did, and since Fiat bought it, that never changed, the client is there to serve Ferrari, not the other way around. So next time any of you think on buying one because its an exclusive club, you are buying a very bad product only for the brand, nothing else.

Couldn't agree more. I'm glad someone is speaking out about it!

Absolutely no issues with this list. In fact, PJ could've added several more. Nice job.

This dude tells it like he sees it. #respect

Ferrari sued Deadmau5 and issued a cease and desist because they didn't like the way he customized his own 458 to his liking with a vinyl wrap, and badging calling his car a purrari 😑

I’ve had 2 Ferrari’s, a 458 Spider and an F8. Dealership can be a pain on resale yes. I have a 992 Turbo S cab now. Do you still have yours? I love mine.

Very informative, thanks PJ !

Que the Ferrari fanboys who’ve never even sat in one and the “purists” who only own a 360 Modena getting furious in the comments 🤣

I agree older Ferrari models are way more sturdy I feel like I can whip my f430 like a Honda Civic and it won’t break down but if I do that with a brand new Ferrari f8 I’m sure it’s going to break down

I would just get a Porsche or a Lamborghini just because it’s more reliable and I heard stories on how Ferrari tried to blame costumers on work they are at fault for 😮

Thanks for being direct about the Ferrari brand..I appreciate your candor..

I agree. Recent Ferrari service, for me, has been not as good as in the past. Poor follow-up. No estimate...just bill. Unable to reach to check car status. 50% more $$ for the same service (major) than 5 years ago. To name a few irritations with my recent Ferrari service experience.

Refreshing - never owned a Ferrari but various nice cars - dealerships vary but i found Audi Porsche UK were generally very good. Not cheap but were straight, you don't have to change this but if you do high mileage it would be sensible etc ... I used to change oil and filters more often than I needed, it didn't cost a lot, but over time really helped the engine performance. (Audi A6, Boxter). Subaru were also good. Oddly, Mercedes went downhill 20 years ago BUT then picked their game up, customers started talking on social media and Mercedes listened.

What car would you recommend for a person who is 5'1? Regular use and to drive to Vegas and regular drives.

Jay Leno says that there will never be a Ferrari in his Big Dog Garage due to the crummy dealership experience.

I own a G63 AMG. But I want to change the car to a Ferrari or Lamborghini. The reason is I don't like the exhaust sound. Can you recommend a good car for me?

Always liked the cars but, perhaps...should just stick to the older classic Ferrari's. Maybe a video on the best Ferrari to buy? 😉

As long as people keep buying them, they won't change.

What is actually more important is that they need the mentality like luca di montezemolo had in order to do better but I do wish that were not just luxury car cause I would have loved to own one on that part don't much agree

A few of my all-time favorite cars are from Ferrari, which are the 250 Testarossa, F40 and F50. And this is coming from a massive Porsche fanboy. That being said, I never had an interest in dealing with Ferrari because of their snobbish and elitist approach towards advertising themselves and their products, which are admittedly very lackluster in comparison to their competition. I’ve gone to several Porsche dealerships and they all treated me like a customer. Hell I actually worked for them as a sales intern and it was a blast. Ferrari, on the other hand, treated me like a criminal. I couldn’t check out the cars and I wasn’t allowed to even take photos. My neighbor owns a 1988 Testarossa that was inherited from his late father and his dealership never allowed him into the garage to see the progress on the engineers changing the timing belts, and he openly doubts they replaced the belts anyway. I love Ferrari’s classic cars. We all do, and for a good reason. They’re an influential brand for sure. But buying from the dealership directly or even being a potential customer? Yeah, no thanks. I don’t ever wanna deal with that type of pretentiousness and snobbery, nor do I wanna be constantly worried about “devaluing” the brand or their cars just by criticizing them.

Ive seen some reports when Ferrari sued its customer for posting a pic with his sneakers lol

Ferrari is great brand, problem is the world we all live and people they don't know how to enjoy life.

I appreciate how direct and accurate you are. And that's a gorgeous RM BubbaW

Fantastic content as usual Habibi💪🏿

As soon as Luca di Montezemolo left Ferrari, it was all over. Separating Pininfarina was the nail in the coffin.

lots of videos how owners hate their ferrari, and masserati's are even more bady built. perhaps porche is the way to go ?

I have trouble understanding how vehicles that expensive aren’t expected to be any more reliable than an economy car.

At 3:01 I would like to know what you were referring when you said Lamborghini have overtaken Ferrari? Do you mean car sales?

plus no pininfarina design anymore..

A friend of mine took delivery of a new 812 GTS only to have an issue with the door glass not sealing and taking it water. As result, the glass had clearly made contact with metal where the rubber seal should have been. It was evident that this had taken place before the car left the factory. He did not want to have the section repainted, especially on a brand new car and possibly affecting its value. Ultimately Ferrari took the car back and supplied him with a new one. How can someone sign off on something so obvious. Its not like they are pumping these things out like hot cakes!

Quality is a lost art in a lot of products. Too many manufacturers have adopted a microwave mentality and just want to get out as many products as fast as they can. It doesn’t help that consumers want their products quickly and have no idea as to what craftsmanship is.

Hi PJ! What are your thoughts on McLaren’s quality control? Especially for the super series cars

Jay leno said it best, why buy 2 crappy cars so i can get the new model . Rolex did the same shit and people got fed up

Basically Ferrari can't take constructive criticism?

Totally agree with everything you said. And especially about u tubers it's becoming a joke now its like you can't get a honest review anymore and to me it's defeating the object.

If I own the car. I want somebody to actually go to court with them they won’t win in any reasonable country.

Lambo, Audi and Porsche dealers are quite possibly the best with service.

I don’t and don’t foresee playing in these realms but I just don’t get not being able to sell something I OWN or find I don’t like after having it for a bit

I just found and subscribed and liked your channel. Your very honest, I will keep watching lol Russell Wayne Boyd.

It seems Ferrari has the same problem in F1. Their problem is they are modern Italian company. The culture and mentality. Rolls Royce, Bentley, Lamborghini, Bugatti and Ducati are all German owned companies. Just study the before and after, and you have your answer.

My father, who with his father owned a car dealership, (Oldsmobile) always told me there are no lemon cars only lemon dealerships But then he never sold a Yugo. Dealers should be service and customer oriented. Manufactures should be market, engineering and quality oriented. BTW, both Mercedes dealers I have had dealings with fall all over themselves to insure you are happy after a service. Of course you do pay a relatively high premium for that service. You note your good experiences with Lambo dealers , fine but to my eyes they are very unattractive cars. They look like a slice of cheddar cheese and the Urus, while an amazing performing car, hurts my eyes. Rolls Royce?? Of course, Rolls is the ultimate snob car, and the dealer keep up the hype: so they give you the Royal treatment, besides sales volume is so low it is like being a yacht dealer, you do what you must to keep your very well healed customer satisfied. A-M are fine cars and good lookers. But the new Ferraris are stunningly gorgeous with curves, amazing paints paints, and real hardtop convertibles - no ugly rag tops. And as I understand it now they are real road cars, not track cars detuned for the highway and I an told you no longer need a back adjustment after a 200 mile jaunt.

Well said! I tried to like Ferrari given all the hype. However, after my first few, I came to realize, I do not like the deteriorated craftsmanship or the dealership hassles. Now I have banned them instead!

Just signed on. Putting any product to market before it is ready does a disservice to the customer. Just another tentacle of betrayal.

Dealers and even gasoline in America are inadequate.

straight truth!!! unlike mostly all car youtubers ... PJ doesn't bullshit.

I'm mixed in my opinion as I'm still what you might call a fanboy.I have been fortunate to have driven 2 Ferraris a 1987 328 GTS QV and a 1994 348Ts.I have never been in a financial position to own one.Now having said that,I understand how from a manufacturer's point of view about controlling people's perception of the brand as the brand has intangibles such as equity,prestige and whatnot.So i can see why a brand might want car reviewers to say favorable things and as with many high end brands,not everyone even with an audience big or small is permitted to have access to cars for the first time. I have heard numerous youtubers and celebrities say things about the difficulties of ferrari ownership yes,their past actions of suing owners for modifying their cars when it could easily be a non issue.Like say wrapping your enzo pink instead of leaving it the stock black or yellow when nothing mechanical was changed,you can easily change it back to stock.it wasn't like how DDE did and slap twin turbos on a F12,even then they had some issues with a dealer working on that car.I get it,the car is modified outside of factory parameters and the dealership and the factory techs aren't sure of the craftsmanship and might make a bad situation worse. That being said I get how many manufacturers are owned by larger companies who make less higher end cars and the propensity for the higher end cars to reduce costs and put in what would be expensive proprietary technology and parts with cheaper ones that still have the same functions but may degrade at a higher rate. Koeinegsegg is a company that does nearly everything in house but then again the production volume kinda justifies the cost outlay and the retail price to customers vs Ferrari Do i like or love ferrari still,yes Now if i were a manufacturer and using the same relationship style business model that ferrari first employed then yes i wouldn't ban them from getting a car if that client in question had previously bought 20 cars and this particular one he sold 9 months after owning it when he typically holds on to them for 5-10 years.If his intent was flipping because his finances were in trouble this would put red flags up on my end.i wouldn't black list him i'd put him on a "grey list" of people who if the pattern of behavior continues it might lead them to be on a black list and the implementation of anti flipping measures.kinda like how Ford and Porsche have done in the past. would I want to do that,probably no as i get that there are some like myself who at the time of launch of a car,simply didn't have the money to spec out and buy a car but come across one used and modify to my taste. I understand that there is a level of pride of making a car your own and that's why i wouldn't be so strict on people modifying my cars after they have purchased the car

It's nice to hear someone in media in these scripted, adjusted, unrealistic times, talk like a normal MAN !

I made sure to watch the whole video before leaving my opinion and I would have to say I don’t really agree with this or have had any of these problems. First ferrari I owned was a 2005 Ferrari 430 spider, followed by a 2018 Ferrari 488 Spider, followed by a 2022 F8 Spider and followed by my current 2022 296GTB I received 1 week ago. I’ve never had any problems with Ferrari. With the 2005 430 spider, I had problems with my top but it’s a old car so I understood it’s not gonna be perfect. They fixed it in less than a week. My next problem was both turbos blew in my 488 Spider and it was covered under insurance and they told me this was the first time this ever happened and flew out the F1 team just to repair it. I had the car back within 2 weeks and was all covered under warranty and never happened again. I almost daily all my Ferraris so these cars hold up EXTREMELY WELL for daily driving. Each car I have purchased, has came with many many shirts, jackets, model cars with the same spec as my real Ferrari and the hospitality I’ve received at my dealerships has been outstanding. I just don’t understand the issues you bring up because my process has been nothing close to a bad experience.

Ferrari is a private exclusive club and they are there to sell a lifestyle. Not just cars. They won't let you join the club if they don't like you.

What model RM?

"Porsche. There is no substitute."

we went to Italy and busted our hump to get to Maranello and see the museum - don't bother btw. i love the old things like the Daytona and the Boxter, forget the 250 gto and lm. finicky overpriced cars are something i don't have time for, although i did drive a Porsche 944 turbo for many years (the performance on the highway was almost worth it). when i think of Ferrari, i get mostly a douche would want one. probably someone i wouldn't like. which sucks because the marque is legendary and i hear that engine in my dreams. you know Gordan Murray made something that sounds fantastic (or he commissioned Cosworth on his incredible little V12) and it sounds even better than the F-car ever did.

I've never taken my Ferrari to a dealer for repair. I just don't like the dealership for any car. I feel their goal is to upsell all the time, and if they can't figure out what a problem is, to just throw parts at it untill they get lucky at your expence. Like you, I can care less if they like me or not. I bought the car and that's it, transaction is done. I don't owe you nothing, and I don't expect anything from them.

In Japan People Crazily spec Their Aventadors and Lamborghini is Totally ok With it !!! I think Ferrari should Adapt same thing

*I've heard also that they won't let ya buy a certain Ferrari because you didn't get a pervious model. Is this true?*

Uh, Ferrari and quality control? I've never thought these two went together

I as Ferrari fan i understand you and also their point of view. But they probably are taking it to far . I say in general a brand should focus on quality of service accept feedback of any kind and quality products that goes for any type of product or am I wrong

I understand what hes saying. I have an entry level Ferrari. The California and ive had no issues and the local dealership in dallas treats me superb. So i can say ive experienced that.. Lamborghini sold 7800 cars in 2021. Ferrari sold over 14000 and the suv hasnt been released yet so im not understanding his comments about Lamborghini over taking Ferrari

I think Mclaren Sucks in terms of maintenance. I see a lot of Mclarens alwaya breakin down and you toast if you dont have warranty left lol

Ferrari service sucks when you leave them detailed messages they don't ever call you back! You have to physically go to the f****** dealer for anything you need answered!

In your opinion which exotic car has a good quality control? I like your watch by the way I like the brand not to mention its very good investment the price just keeps going up. P.s this is why I'm not a fan on Ferraris

Sounds like Ferrari's problem is in their HR department

ferrari lost its ways only old people drive it for a reason now

I am 17 And My poster car is SVJ although it’s not Hypercar but it’s hyperRocket I kinda like Ferrari’s But I think 90’s Ferrari ( f40/50/enzo ) looks More Gorgeous than today’s Ferrari The only Ferrari which I like is The laf and 812 gts ❤️💚

Wait! Bubba has a $400k watch? He’s my part-time neighbor here in Scottsdale. Think he’s got any more?

love Ferraris love the way they look their body styling love their prestige but I do have to agree their direction of mass production is ultimately going to bring them down from the top notch of what it used to be. I own one so I do speak up from experience I have worked on it extensively and it's fit and finish is not on par with what Lamborghini is. but that would make sense because Lamborghinis owned by Audi who produces many many cars in comparison I would expect better fit and finish from Audi slash Lamborghini. still love the Ferraris love the way they drive the way they perform etc. great content very eye-opening for those who do not know the market and what's going on thank you for your insights PJ.

First thing I noticed was that hideous white watch.

"I've sold exotic sports cars for over 20 years, and that has never happened! Your friend (me) immediately crawled beneath that new sports car to inspect the suspension." These auto manufacturers know they market status and advanced engineering!

I love his honesty but Ferrari’s legacy can’t be fucked w.

Seems to me that the cars are a afterthought to the ferrari brand of commercial brands of clothing, watches and other products. When the cars should be top priority

Once you produce a product, it's easier to then make improvements. Simple logic.