Former FBI Agent Explains How to Negotiate | WIRED 

“Oh come on, how bad can meeting the family be?” Her dad:

I've heard therapists also use silence a lot, because if they remain silent while you think you're "done" telling a story, by seeing they remain silent it makes you nervous and you keep talking, adding to the story, to fill the silence. It's a very clever thing, and I've heard it also works with kids/adults if they're trying to lie or omit parts of a story. So basically if you want them to keep talking, stay silent.

Wired please keep bringing Joe. He's very good. We could sit and hear this man for days.

The lenses of his glasses are *so* clean and pristine. Not a single scratch on them.

big fan of this magical bald man and his wizard words

Chronocity and silence. I wish we had more of this in actual classes about negotiations and dealing with toxic people. That's a great way to deal with aggressive and toxic people.

This is the only man that knows where his girlfriend wants to eat at

1.Plan to succeed 2.Negotiating allegiance(engagement & transaction phase) 3.Chronicity & silencity 4.Entropy (let them vent) 5.Negotiations

the fbi, cia and secret service guys are so interesting to listen to

I am a high-school teacher, this man is the best teacher I have ever come across. If he were a teacher he would compel students to behave and learn by his demure, logic , professionalism, preparation and command of the subject. No student would successfully be able to undermine his presence and control of the environment.

How to out-negotiate the FBI: " I want to speak to an attorney"

i just reading his book '3 min to doomsday' this old man is legend in his profession and have a lot of knowledge which can be learnt...big fan

Joe Navarro always gets what he wants for dinner. Car dealers give him *his* best price. Highway patrol offers him a refund for speeding.

Imagine having this guy as your father-in-law?

This dude reminds me alot of my theatre days. Action: is your job on stage... what are you trying to get them to do, or trying to convince them? That's your job? Tactics/ tools: plan/ tools. Conversation/ battle: engaging the scene. How you assess, engage and process each.... you connect and understand. Hardly difficult if you can think well on your toes and are quick witted

I like the evidence based reasoning for why it’s not good to get too angry or emotional during negotiations. It tires you out and reduces your ability to process information (which is critical for that engagement phase).

Wow what an incredible amount of control! To sit there face to face with someone who hurts kids in that way, and to maintain control enough to even speak to him at all let alone in a calm and strategic way... AND succeed! wow wow wow so impressive!!

Joe Navarro is brilliant. As a therapist I have recommended his lectures and videos to so many people.

Not surprising that planning and engaging with the individual are the most important parts to negotiation. These tactics remind me of the same principles used for a successful presentation in front of peers.

I knew someone who was involved in criminal activity, small time stuff, and he told me never talk to the cops not even when they want to engage you in innocent conversation.

This in combination to JCS channel is just perfect. You can see all Joe is talking about in practice.

Imagine being his kid and trying to lie to him about your mischief "Let's go through this one more time. You say when you got here the cookie boxes were already open and the dog was eating the very last one..."

"... so it's about proceeding incrementally, assessing him, watching his breathing rate, watching his blink rate... were his knees weak, were his palms sweaty? Was there vomit on his sweater already, mom's spaghetti? And after an hour, I'm understanding him better."

Mr.Joe you are really incredible inspired teacher. I've been enjoying each of your videos.

This is pure gold. These methods can be applied to almost any type of disagreement.

Ah, yes, the negotiator.

You worked to heal a nation of hearts!! Thank you for both lessons!!

It's amazing what showing some decency to indecent people can do.

Best training i had in the military were situational awareness courses taught by agents or prior LEO'S. Learned a TON about singling out leaders and subordinates, tactical questioning, body language and attentiveness and surveillance methods and key points. I find mimicry to be threatening outside of a close friend or well known associate. It tells me one of two things is going on, either nothing at all, or that person is paying more attention to me than I am comfortable with, and I need to figure out why. It is the same situation as the car in front of you or behind you moving across the lane in the same manner as you. They are paying a lot of attention to the back of your vehicle so unintentionally they will move around the lane as you do. Same thing g for idiots who scoot towards the center line when you pass them, they are paying attention to you and not the road, and anything in their control gravitates in your direction. Abnormal movements and such show that someone's attention is either off key or stuck on something as well. CELL PHONES WHILE DRIVING prove this as idiots swerve across lanes to see if Karen wore her red dress last night. It is hard to divide your thoughts between observing an individual and ensuring you act natural. So, when someone is watching someone closely, they often mimic their movements. Leg crossing, hand placement, direction of the feet...all signs that show what a person is paying attention to, especially when a leader is around.

my favorite recurring guest, Wired!

As the lawyer in the viral video states again and again: “Don’t talk to police!”

If you end up on the wrong side of an interrogation, DO NOT ATTEMPT TO NEGOTIATE BY YOURSELF! Give only your name and address (which you legally have to give) & then say "I am going to remain silent and would like to speak to a lawyer." AND THEN SAY NOTHING ELSE. Per Edwards v. Arizona (1981), questioning must STOP upon request for a lawyer & cannot resume until one is provided.

I need more of him!! Please!

Very informative , thanks to Mr.Navarro sharing his knowledge!!!

The entropy tactic, letting the extremist person vent out over and over and over again? That... sounds like a life hack in conflict management. Not just for therapy but in everyday scenarios with family members. Letting the other person vent and vent and vent and still sticking to what you want out of it.

I almost confessed to my crimes just by listening to him lmao

As someone who is still learning the finer parts of linguistics (and often teaching the less finer parts), I confess this guy can teach and train discourse analysis.

Joe Nevarro to his superior back in the day: *You were right about one thing, master: THE NEGOTIATIONS WERE SHORT.*

These interviews are fascinating.

This was incredibly informative

8:30...Joe picks apart a suspect...brilliant! 👏👏👏

It’s 4am here and I’m listening this mighty man’s wise words just in case if I ever get to interview by an fbi agent...

A big factor in negotiation is recurring occasions, none of these can be implemented where you need to constantly negotiate for bigger or better concessions during the course of time. Then you need to come up with a plan that respects fairness and long-term relationships.

7:08 After going for over a year writing a dystopian story with one part added every 2 weeks or so, that experience led me to believe comic relief doesn't exist just for the sake of the reader: without it a story can become extremely draining to write if the material is too heavy (mine dealt intensely with themes of slavery)! I really think one major part of comic relief is just so the writers can avoid burning out. This seems to add credence to that belief.

7:18 Very smart. That's a great way to tell if somebody is sus.

I’ll use the negotiation preps as my framework for papers this school year, they seem effective, I hope😅

Extremely helpful, thank you!

We need a JSC/Joe Navarro collab stat

We need a "Joe Navarro Explains..." Channel!! This guy is fascinating!

You are amazing, Joe. Lots of people know more because of you ❤️🎉

He's brilliant. Thanks for sharing your knowledge !

Joe: Where were you? Son: I was smoking joint. J: Listen son. Before I'm your father, I'm an agent. I want you to help me to help you. S: *sobbing* sorry dad. I was studying in the library.

I used his tactics for a raise and now I’m the CEO of the company

Most valuable video I’ve seen in years.

Always enjoy his videos and analyses.

What if you have an ongoing relationship with the person you're negotiating with? It changes things. Usually the relationship is more important than the particular issue.

Give this man his own Masterclass so he could teach us his tricks and moves about negotiating.

Something about this guy, I feel like I could sit down and listen to him speak for days.

Wired. I LOVE Joe. This topic is incredible.

I would love to see a movie based on this man's life. He's epic.

Thanks for the tips!

Joe Navarro is awesome :)

Operation "Mom buy me a the new PS5" is a go

I love this man! If he interviewed me I would probably admit to things I didn’t do.

Love listening to this guy, so interesting 👍

I feel like being at a lesson in intelligence techniques and strategies. Very very interesting. Thanks

When is he starting his RU-vid channel we all need it

i wonder how he asks for a glass of water or random simple stuff, jokes apart.... this was amazing!

This was amazing!

Please do how to do "advanced interrogation" techniques next ;)

Life itself is a negotiable funnel of marathon! Body language is super useful since people that talks with their hands tends to be intelligent. This gentleman is a great storyteller.

I taught sales training for 20 years. Specifically how to handle the customers objections. Same principles apply.

I think that getting through to anyone requires intelligence & most of all patience. I'm always amazed that people fall for the good cop bad cop thing. Joe here is charming I could see where he could do good cop very well. In all seriousness he seems a man of integrity. 😁

I LOVE this guys knowledge

His boss know he's a master negotiator. Just thinking how his boss would deal with a salary hike negotiation with this person as every point may seem correct or said to manipulate psychology.

This works, people. One time I negotiated a free sub sammich in exchange for my girlfriend’s dog. Transaction game on point!

Joe Navvaro my fav

Joe, during this year I took my Team to perform presentation based on your short videos...they love it and enjoy it so much....they are learning a lot of tips for effectiveness in communications and more.....great job....

The best way to interrogate people is not to be cruel but try to understand the person you're interrogating gain their trust if you can. And like you say just keep chipping away at them until they eventually crumble

This guy need to react to interrogation footage, may be make a colab with jcs criminal psychology

Superior skills. I am joining FBI when I grow up. Very intelligent. My Idol.

When JN described meeting the person and mirroring the activity….I immediately thought of Monty Robert’s…he joins up with the horse. He’s been elected to be boss just that quick. Robert’s says what the horse is going to do next….never fails.

This is how I feel every time I go to a car dealership.

These fbi, secret service, cia guy was really interesting to listen to. They're pouring all these valuable knowledge they have. Theyre so good at manipulation.. wait... What

I own his 2 books👏👏 This man is one of my saviors!!!!!

This is really good.

Public service announcement: the second law of thermodynamics only applies to closed energy systems. Anger dissipating might mimic the second law of thermodynamics but this effect is not caused by it.

I like how he explained around min 4 about the engagement phase before cooperation will take place in the transactional phase. That's exactly what many people are doing wrong by being too hostile and dominant. You have to come across as confident, not hostile nor dominant. Just let them vent, so true. Works well with Professors as well. I always let them vent until they grew tired. Let them vent until entropy takes over. And then say "this is what I can offer, that's all". I did this intuitively in my job and it's nice to see that there's a method to this madness 😂. Now I know why my boss picked me for the job.. And I can definitely say YES to the planning/preparation part and being prepared which words to say and which to avoid. Because they will judge every sloppy mistake and either tear you apart or shut down. I had to interview people on very emotional and personal matters for my research and you try to have them cooperate to open up and help me what I want to know..

Thank you

Fascinating.

When this video started i thought Jordan Peterson was speaking

His daughter must be lucky to have dad like this💖

Like to hear frm him. He's so informative

I could listen to this man talking for hours and hours

I once negotiated hard and got to keep my life, In return for feeding the person a life time worth of food and a place to sleep every night in max security.

It bothers me that he sat down without unbuttoning his suit. And then I discovered that later on he unbuttoned it yet the clips are mixed together!

This is a pro in the true sense of the word

i really like videos with this guy in them

Ah, this might be the smartest person I've met.. Great Respect for Mr. Navarro. Great man. Great Books. Highly intelligent. I'm actually honnored to watch him here for free..

It's a bit easier to negotiate when you have a badge, a gun and the U.S. government behind you. Still interesting though.