Frigidaire Gallery Ice Maker Fix! Works every time. No Tools Needed. Read disclaimer below. 

Thank you for this! I wanted to add one more diagnostic trick i learned on my own, with this exact fridge model. The ice cube/water dispenser diagnostics are in a separate section. Press and hold ^ and + to enter it. THE ICE MAKER MUST BE TURNED ON FIRST OR THIS DIAGNOSTIC MODE WILL NOT WORK.

Brother I am a commercial refrigeration tech and have been for almost 30 years. This little refrigerator was frustrating me because I couldn’t get field information on it. Thank you for posting this. Because I’m not an appliance repair tech and don’t work for Sears or Frigidaire I don’t have easy accessibility to their tech manuals. Thank thank you thank you!! It’s New Year’s Eve 2023 and we need ice!! You are the man!

Thank you it has been about a week or two with no ice. I had to get ice trays. Whew the struggle! It humbled me 😂.

I had my ice tray stuck on my Frigidaire Professional in the down position I was worried it was the motor but I saw your video and ran the diagnostic and the tray reset itself. Thanks so much this was super helpful!

Placing the ice maker in defrost solved my issue. Plenty of ice now!!! THANK YOU SIR!!

Hi Mike, It worked! Thank you so much for your video and all of your help! Great Job! Doug

Oh. Man. Thanks SO much. I have a slightly different model number but figured it would work. You saved me a minimum $75 service call. God bless you.

Thanks for this! I used the auto-diagnostics to reboot my ice maker after a filter issue resulted in the ice mold becoming locked in the up position. In case my situation might help somebody else out, I left my water filter in a couple of weeks past 6 months, and it eventually restricted the water flow to the ice maker enough to cause the ice mold not to sense that it had ice cubes in it...when this happens, the ice mold won't turn and dump its contents. And I had not even realized how small the ice cubes were getting as the filter got older. So, knowing the filter had gone past 6 months, I replaced it, but the ice mold was still basically locked. Luckily, I found this video, and running the auto-diagnostics reset the system. I had new ice within a few hours. Additionally, the ice cubes are back to their normal size. So, definitely keep an eye on your filter age and the size of the ice cubes...an older filter can indeed cause the system to shut down.

Very helpful, thank you. Kinda long video but still was the first thing that actually helped. Anyone else have a problem with the crushed ice maker? Mine just spits out full cubes and never crushes it anymore out of no where. Hoping resetting it will possibly fix that too, but doubtful.

As a person with a full life and little money for repairs thank you!! Your wife is a lucky gal!

You are a lifesaver! This also works if the water won’t dispense as well. Thank you. 😊

Tried defrost mode (shows as "d F" on the display) and it worked. Took about 15 minutes to go through the cycle and then it goes back to normal mode automatically. I was worried about food in the lower freezer but that was not a problem. Could not tell anything happened other than the water dispenser and ice maker started working!!. On my Gallery I press the plus (+) and minus (-) at the same time for many seconds until "d F" shows. Then leave until it cycles back to the normal display. This beats buying a new fridge or paying for repair.

Thanks for the video. I normally pull the electric plug and it reset the whole thing and works on my fridge. Thanks again Bro.

Thank you for posting this!! We have a slightly different model and I've found removing the tray, reinserting it, and keeping the setting on ice also works sometimes.

Michael you are the "Frigidaire Galley side by side ice maker trouble shooting guru". I was thinking it maybe a programming issue after checking continuity through my 4 coils of my water valve which i could now rule out. I had my service data sheet which made mention of activating/deactivating the system diagnostic mode but did not quite grasp how to force it into a manual test until I came across your tutorial. Many Thanks!

Thank you! I’m going to try this. I had a tech out 5 different times for the ice maker and he said mostly it’s just a poor design and something inside the ice maker freezes up and suggested turning it off for a day or so and then back on, which usually works. Since then my warranty expired so I haven’t had them back. My fridge also has the optional ice maker in the bottom freezer drawer, which we loved until it quit working about a year ago.

I totally agree that the software glix could be driving the inop. Tried replacing tray motors etc, and nothing worked long term. Now run through hard reset and it runs for months at a time. Great detective work !

You're still the best advice I very much appreciate 😊😊😊

Michael, Super thanks for your video! Hope all the tremendous good karma heads your way. We are all grateful for your time and efforts helping show us the way. Can we call you the “ice man”? 😂

Thank you for the video this worked for me! Fixed the ice maker but now the fridge freezes everything no matter what temp i put it on lol so gotta solve that now

After having the local service techs here to "fix" the "not making ice" with three replacement parts under warranty and the problem continued, I reviewed the parts diagram and wiring diagram. Supposedly there should be a defrost cycle for the water fill line. Maybe it works, maybe it doesn't . My "fix" for three years, when the ice tray is almost full, I shut off the " make ice" function. It appears when the ice container is full, the ice is close enough to the water line that it freezes the water line thus no water to make ice. When the container is close to empty, turn the "make ice" function on, a couple of days later, container is full, shut off the "make ice" . Has worked nicely for some four years now.

Up up down down left right left right B A start. #lifehacks Thanks bro!

Thank you for posting this, it worked!

Thank you! Worked like a charm. Great directions!

Thanks Mike. It was great watching the vid.. we icey again

Thank you so much! You saved us from calling a repair person! Thanks for the tips about the towel and glass!!! You rock!

Very helpful. Your video fixed the problem!!

Under the fridge where the little plastic snap on piece is.. is a test sheet and schematic that details every test the particular fridge can do.

My Gallery is FGHB2868TD8 (MAY 2021) The instructions were identical. I ran the auto diagnostic and let the unit cycle through till it simulated an ice making process. The twisting of the tray to eject the cubes was pretty cool. I too forgot to place the cup and took a bath. Anyway during the ice making simulation the unit made a sound like gears having difficulty turning. That was because the motor was coated in ice. After a DF sequence the unit produced a full bin of ice about 15 hours later. Thanks for the (water + crush) to increase ice production. Mine was on low and took forever to make ice. The following day it stopped again so I first ran another DF. This cycle did not take as long (5 minutes) as the first time i ran it the night before (about 20 minutes) which lead me to think that the unit knows when it is defrosted. I also read that not changing the filter can cause problems so I changed it for the first time. Well I can't say for certain if that solved the problem but it did start producing again and I sure could see an increase in water flow. I would conclude that this unit will not produce ice or stop producing ice if the on board computer detects a failure. In a sense the unit is trying to preserve itself. Unlike the way we are used to knowing that a device is malfunctioning by hearing a strange noise but by then it is to late because the mechanics of the ice maker will have destroyed itself trying to cycle but this units software will not allow the device to complete a cycle unless a hardware test carried out by the computer software gets a "thumbs up" to proceed with the next step. I mean in a way its nice that most of us were able to correct our issues by pressing some buttons and not buying expensive parts but technically speaking if Elon Musk can land a rocket on a moving platform in the middle of the ocean then we should be way past trying to perfect the bloody ice maker.

Thanks bro, very helpful!

Thanks for the information. After running the self test, I could see that the tray was not being filled with water. I tried the defrost cycle a few times but that did not help. I ended up using a blow dryer to heat up the entire unit. That got things working again so I guess the water line that fills the tray was frozen.

Holy shit man. Thanks for this video. I almost took my refrigerator apart because the nice try wasn’t filling up and there was no obvious mechanical issue. This saved me a shot load of time and grief. Thanks

Brilliant! Also you're a good presenter. I kind of enjoyed the video. Kind of like a fix-it Bob Ross.

Great video! Thank you for your help.

Thanks so much for making this.

Amazing!!! Even washed my floor!!!

Excellent work this is pretty good !

Excellent. Thanks Mike. It worked for me. Your written notes were also very helpful. Sadly, Frigidaire won't share the diagnostic codes with customers. You have to call a Tech to do what we just did for zero $.

Mike! It worked!!! Thank You!

Hey Mike! It's Nikola. 😂 Thanks for your help with this!

Thanks for this video. I had the same problem, but based on what you showed I tried this first. I replaced the water filter, which I should have done a year ago. The filter was restricting the water flow to the degree that it was allowed to freeze in the tube at the top (my deduction). So, I took a hair dryer and pointed it at the space between the top of the fridge and the ice maker for about a minute. I wanted about 8 hours and ice started coming. Works great now! Thanks for the explanation.

Thank you for the video showing how to get into the diagnostic mode. My ice maker has been down since I bought the machine years ago and I just took it apart to figure it out. The whole ice unit was frozen solid in a block of ice which is odd since the ice maker was turned off AND unplugged. Got rid of the ice block and cleared the drain tube and hooked everything back up just to let it sit over night and not make ice so I came to this video. Running the diagnostic shows that it can and does dump water into the tray and the tray rotates the water out. So if this is happening fine I still don't understand why the fridge isn't sensing that ice needs to be made and filling the tray like its supposed to. I cannot go into the manual diagnostic mode like you did due to my led panel where the degrees are at are not fully lit up.

Before doing anything try unplugging it and then plugging it back in.Worked for mine.

Excellent information! thank you. When I ran the self diagnostics everything appeared to work mechanically ..it dumped a tray full of ice, and soaked the towel. Now the tray is empty and won’t refill. All water flow issues don’t seem to exist, since the towel got soaked and the water filled the glass right? Is there a way to get the system cycling again? Thanks

You the best, thanks 😊

This started happening for my mom after I changed the board. Hers is the older model and probably had it for like 10 years so I guess in a sense she's a lucky to just now have the issue. Hopefully I can use this to help her get some ice back. Thanks for posting.

Thanks for insight

We had the same problem with it not making ice and there was a piece of ice stuck in the back which made it think the ice tray was full , can also check that too.

trying this now and hoping it works

Great video thanks - any chance can get a copy of those instructions

Found your video because we just bought a used fridgaire floor model for $400. It has 2 ice makers and the one on the bottom freezer wont come on. Im going to try and run the diagnostics on it tomorrow. I also noticed when we was moving it that there was a small bag with a paper ziptied under it. Wondering if its the diagnostic codes.

Thank you, sir

I was scrolling through the different codes and found out that code #8 will make the water dispenser run non-stop. Luckily I had another person nearby when this happened so they could keep handing me empty containers to catch the water while I tried to figure out how I had made that happen! So yeah, Code 8 should be OFF. And no, we don't have ice. It was worth a shot.

Any advice on how to make the bottom ice maker work?

This was / is extremely helpful. It’s too bad the manufacturer hasn’t produced a video to help all the suckers who purchased this piece of crap out . I hope they lost many customers.

Thank YOU!

This is a much fancier one than I have. Mine has no diagnostic. I have to guess what the problem is. My icemaker has been problematic ever since I got it. I think the blades are cheaply made and one bends out of shape every few months.

I just bought this model. How does it put ice in the top bin and bottom bin and why doesn’t the top fill first?

Thank you so much! This video was great! Hopefully your wife appreciates your hard ork

Anyone know why my fridge water dispenser paddle not activating the water to come out? The water works when I ran self diagnostic.

You're a rock star brother...! Thank you

So in the process of the manual part, water started pouring and pouring and no matter how much I kept changing the settings it wouldn't stop running until I unplugged it. Waited 10 sec and plugged back in. Im actually house sitting and its not my fridge. So I still dont know what is wrong. 😢

Thank you for this presentation. I have been using the dryer technique but find it very time consuming. My fridge has a tendency to lock up and stop making ice when the bin gets full to the max. I was thinking it may be the "full" sensing mechanism not releasing once triggered. I found this most helpful for my model LFHB2751TF4.😁

would you happen to know the code to have water sent to the ice maker? thank you

so i put it on cl 26 but mine does not start defrosting the ice maker it just stays on cl 26 and teh resets itself and turrn the fridge on again after about ten minutes what am i doing wrong to get it to start and have the temperature go up like in your video?

Hi Mike, So, we have the same issue every 2 weeks… I end up having to dismantle the whole ice maker box and motor assembly to blow dry the ice maker coils because they’re covered in ice. Have you ever taken yours apart? There’s a ton of ice that builds up causing it to stop making ice. When I use the blow dryer to melt the ice, I put a towel down under it and after I’m done the towel is drenched. I put it all back together and it works for 2 weeks or so and then it does it again. There’s a drain hole in the back. I just don’t understand where the water is going once it goes down the hole??? I guess what I’m asking is your “fix” that uses the DF defrost. Where is all that water being collected every 2 weeks if the defrost is melting all of that ice?

Do you know if you can adjust how much ice the machine will produce? We need more than it is making now so it would be nice to crank it up for better production. Thank you.

I ran thru the auto diagnostic, the ice tray fills with water, dumps the water out, water dispenses into a cup... Still no ice in the top ice maker, the tray remains empty. The bottom ice maker is functioning normally. Any insight?

How do you know which manual diagnostic setting you are testing when doing it manually? Is there a list somewhere?

Funny thing my gallery is 5 years old and I had this ice making issue. I didn' know how to run the auto diagnostic. I did everything else, but nothing worked. I got a kick out of when Mike finished and said it would work for about two weeks. One thing I did before running the auto diagnostics is I changed the filter. It was a six month filter and I had installed a new 4 months eariler, so I kind of ruled that out. After a day or so and I still had no ice. After running the auto diagnostics I had ice the next day. It's been a month and the ice maker is working fine. I don't really understand it but maybe it forced something to work that malfunctioned.

I"m at the part where the lights are blinking, it made noises, and it just gave me a perfect cup of water. I'm confused. Now what? Do I leave it blinking or do the Up Down buttons? Then what? I won't know for a few hours if it's actually making ice or not so do I leave it blinking or not?

Thanks

Also -- the defrost mode: just for the ice maker? Or for the whole fridge/freezer?

Thank you for your video! When I was in diagnostic mode, I must’ve hit something, and now instead of the freezer temperature displaying 0°, which I have it set for, it’s displaying one and a minus sign, not -1, but one minus. Do you have any idea why?

Great video! I just changed the ice tray and now ice dispenser only dispenses crushed ice. Any idea why or how to reset?

I can’t get mine to run the defrost mode. Everything else worked as you explained. Any ideas?

Someone turned off my water valve and i got air in my line to my Ice Maker...I kept cycling it and cyclieing it by holding the button down...and it didn't wort...UNTIL...I DID IT LIKE THE 15 TIME...and then it finally worked

I saw several on/off switches when going through the diagnostics. Are all the switches supposed to be off? Also several cl/op switches. Should they all be closed?

Tysm

Is it possible to speed up the ice despenser, so the cubes come out faster? I know about making the ice production faster, levels one, two and three. I just need hem to come out faster during dispensing.

Do you have to do the manual diagnostic at the end? Thanks

Hello, I hope you can help me, my gallery refrigerator only turns on and off, what could it be, thanks

❤thamk u!!!!!

Hello, I defrosted my ice maker with the help of a hair dryer. Its making ice, the bucket is full. When the doors are closed and the lever is pressed the dispenser door flap opens but i dont hear the auger turning and no ice is dispensed. Any suggestions?

my Frididaire does not have this mode. 🤷‍♂

Do you think this will help for the bottom ice maker?

The ice tray is not dumping. I am going to defrost it and see if that works.

Any fixes for the lower ice maker in the freezer? Thanks!

How long did it take to get new ice after this procedure? We did this reset per your video, but it's been 6 hours and no new ice has been made... cheers!

I somehow made it spew out water forever… oh my god. I was switching out cups like a crazy person while trying to reset it. Ended up having to unplug it. Oh my god.

Doesn’t work for me. No water comes out into the ice tray so that’s the issue. It’s not frozen back inside either. I’ve taken it all apart and even blow dried it. No melted ice blocking anything. Dunno what to do

How often does your ice maker stop making ice? I had a Frigidaire for 15 years and it never stopped making ice. This crappy Gallery we bought is only a year old and already randomly stops making ice and the freezer sucks. It’s July and the freezer won’t even keep the freezer packs or the ice cream frozen.

Mine is making ice and bucket comes out. The issue is it makes plenty of ice but starts melting in the bucket and has water running down the door. Any ideas on how to fix this?

How long does it take to form ice after the process?

Problem I am having with my ice maker is that you go to the actual ice maker and it's not frozen under there and water is still in the tray so the cubes are getting frozen

Do you know what is your control panel number mine is just like that one

How did you set for 1 cup? Mine just poured...not a cup!

Hi is yours is frigidaire gallery french door is it 4doors thankyou

Filler tube frozen

I don't have a pop up menue mine is an lgus2642lf2 model.. HELP!!!😡🤬