ISC Negociación y Mediación de Conflictos - Negotiation Fundamentals - Week 3 - Graded Quiz final - 2024
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1.
Question 1
Most negotiations on behalf of a mandate follow a 3-step process. Which ONE of the following IS NOT one of these steps?
1 / 1 point
Correct
2.
Question 2
A “right” mandate is one which is...
1 / 1 point
Correct
3.
Question 3
"Better no deal, than a deal outside your mandate." What mistake does the negotiator make for this statement to arise?
1 / 1 point
Correct
4.
Question 4
What can a negotiator do if a new, unexpected element enters the negotiation?
1 / 1 point
Correct
5.
Question 5
If a negotiator doesn’t agree on the mandate, then this will have an effect on the motivation to negotiate effectively. Settle this aspect before the negotiation takes place by returning to the mandate and requesting modification or try to be replaced by a colleague.
1 / 1 point
Correct
6.
Question 6
Three initial reasons for a mandate overstepping its scope are lack of preparation, lack of understanding and an unclear mandate. What preventive action is NOT required among the following?
1 / 1 point
Correct
7.
Question 7
What action should you take if your Principal (boss) gives you a free hand for the negotiating mandate?
1 / 1 point
Correct
8.
Question 8
During the negotiation, don’t forget the limits of your mandate. Once back from the negotiation, be prepared to ……………………..your boss.
1 / 1 point
Correct
9.
Question 9
What duty should a negotiator remind him/herself of when under high pressure from the other side to agree to something?
1 / 1 point
Correct
10.
Question 10
If the negotiator (agent) finds the mandate given by his/her boss (the principal) unrealistic, the negotiator should return to the mandate initially provided and negotiate the points he/she feels require modification.
1 / 1 point
Correct
11.
Question 11
What is the definition of a ZOPA?
1 / 1 point
Correct
12.
Question 12
Which of the following IS NOT a reason for the absence of a ZOPA?
1 / 1 point
Correct
13.
Question 13
Which of the following are reasons for failure in negotiations?
1 / 1 point
Correct
14.
Question 14
What’s the best strategy to take when you feel there’s going to be no deal?
1 / 1 point
Correct
15.
Question 15
A negotiation isn’t a binary “deal, no deal” process. Which of the following ISN’T one of the the usual steps involved in reaching a final agreement?
1 / 1 point
Correct
18 фев 2024
