GE Dishwasher Detergent Dispenser Replacement  

Thank you for posting the video. Seems the purpose of pulling the dishwasher out a few inches from the cabinet is only to gain access to the door spring cable clips, which must be disconnected from the door before lifting the door out. Was able to easily remove and reattach the spring cable clips without pulling the dishwasher out. In other words, was able to skip the steps prior to 3:05 and after 6:55 , except removal and reinstallation of the front lower panel. If need be, use needle nose pliers and/or just reach under and release tension by pulling the end of the spring toward you. The springs are located toward the bottom rear, on each side. The entire job only took about 15 minutes.

Thanks for the detailed walkthrough. It's definitely a pain in the ass to change the dispenser but a lot cheaper than buying a new washer and a lot better than running a cycle only to end up with dirty dishes. Thanks again.

I was able to get this done even though I skipped to 2:30 in the video. Luckily I have a power switch on the wall for my unit, so disconnecting the power and drain lines wasn't necessary. Thanks for the video!

20 min part swap if you skip the water and electrical disconnect part and get straight down to business. Good video thanks!

Freaken legends. Replaced mine in 20 minutes.THANK YOU!! 👏 Ps: I was able to pull my unit out far enough without disconnecting power or the drain line.

This video gave me enough info to replace the door on my GE Slate dishwasher. I just purchased a Black Slate GE fridge and found out that the doors on the dishwashers can be re-skinned. That's what I'll be doing to match my 2 appliances. Thanks for the video.

Just another failed part on my GE dishwasher. Thanks for the video.

This guide worked well for me! I have a GDT655SSJ4SS and the only notable difference was that the hinges didn't slide out. You need a torx T25 to undo 4 screws near the hinges on the sides that hold the door together. What a pain of a repair.

Thank you! Very helpful. For all of the real people of genius commenters who did this in under an hour, good for you! I also had to re-glue the black plastic seal around the dispenser. Thanks for such an easy repair GE!

Awesome step by step instructions. Did the job and went flawlessly. Thanks

Great video thank you sooo much...I was overwhelmed watching this the first time and chewed out my wife and kid for continuing to break this damn thing to the point of needing replaced but after tackling the job myself with the help of this video it literally took maybe 15 minutes to do, way easier than I originally thought! Thanks for the help!

I tried it following the instruction today. It took me an hour and half, but the dispenser started working again! Thank you. The only thing that was different was that the dispenser box in your video had two connection parts. In mine, the machine only had one connection. The part that I ordered had two connections like yours. So I just connected the main one and left the other one unconnected. This is not causing a problem. The hardest part was when I had to deal with the box-like thing underneath the machine near the beginning of the procedure. It involved the hard to reach area. The two black plastic things that were holding the cable had to come off and they have to be put back later, but these two things weren't really visible seeing it from the front side. Especially when I had to put them back, I had to feel and search for the two holes that take the plastics. I didn't shut off water before starting it, but it didn't cause a problem. I did stop the electricity to the washer by looking at the fuse box. I think it was thoughtful that you had alerts at two places, once warning that the door is heavy and the other warning about being careful about sharp objects (or something like that). Thank you!

Step by step to take it apart and to put it back together. Worked like a charm. I love a repair job that only cost in parts and not labor. Thank you!

Thank you so much for posting this video! Not sure if we would’ve been able to replace the dispenser without it...

Excellent tutorial. 5 stars. Thanks guys for making this!

This is exactly what I needed! This method worked perfectly. Thanks!

This video was very informative. I myself am an appliance technician and used this vid as homework on how to fix a product im working on tomorrow but noticed a small flaw in the tutorial. As he was reconnecting power, I noticed that the house wiring and dishwasher were of two non-similar metals. Before you wire nut them add noalox to the connection point of the wire nut. It will prevent oxidation and electrical break down.

WOW.. what a complicated mess. In my Whirlpool, you just open the door and unbolt and disconnect the part. Then bolt the new part back in, the plug it back in.. THATS IT! This will be my last GE dishwasher...

Thanks very much for the video. My only snags were a) I reinstalled the hinges backwards (my bad) and b) the styrofoam cover that you're meant to "carefully remove" was super-glued to the inside of the door. Otherwise awesome!

Thanks for the video I just successfully made this repair

This video was very helpful but just to let some people who have hard water and get a build up on the soap dispenser. All you need to do to remove the build up is run CLR through it whenever you deem it necessary. I tried cleaning mine with a dremel and wore a hole in the dispenser. Just trying to save you the expense and headache. Good luck and God bless America!

Thank you so much for help me!!!!

Great! It saves me money

fyi, i have worked on these ge models for 4+years... you don't have to remove the hinges to access the 2nd screws.

Great video and appreciate the detail. I have successfully replaced the detergent dispenser. However, after I put everything back together and started a load of wash, a small pool of water formed on the floor (right in the middle) below the door? Any ideas where that might become from?

On some models you have to unscrew the vent from the inside of the door to separate the door parts.

Do I need to unhook the wires and the water? Looks like I can unplug the connection at the bottom and remove the door without the first steps. Is there a reason I can’t?

Looks straight forward. Thanks, but why sooo complicated for this?

Excellent video! I'm confident that I can do it! thank you very much.

What a POS this GE dishwasher is. Bought ours in July this year (2022), & here it is early Nov. & the detergent door will not open during the wash cycles - already having to fix it under warranty. A week to get a GE repair dude out here. How long will this next dispenser last before it craps out again? Probably after the 1-year manufacturer warranty expires. I should just replace it right now with a Kitchen Aid like we just had that lasted 15 years.

Excellent video. I was able to perform this easily. However, the bottom of my dishwasher is now leaking. Any thoughts?

I left the rinse aid door open while I ran a cycle - my detergent dispenser door has opened the last 3 times - hope it helped to clean behind the dispenser - thank you.

I have to replace the entire mechanism because the soap door rubber seal is loose. What a terrible design.

Has anyone tried to take apart the old one to find the exact point of failure? It's insane that our dishwasher is only 2 years old and experiencing a failure that prevents the washer from using detergent. Horrible design.

Didnt work for me, hinges dont slide out, they are held in place by the flange. Even after removing several screws mentioned in comments the inner door does not come out.

What are the names of the tools you need for this job?

I saw that red wire... ;)

Ok I'm right in the middle of doing this, got screws removed but can't get inner and outer half separated. Feel like I'm going to break something. Video just says "pull"?? * yeah its stuck on the steam vent on the outer top. Door in the video doesn't have this vent. HELP??? *GOT IT! Just unscrew the round steam vent inlet on the inside half of the door. Comes off like a mayo jar lid 👍👍 Hope this helps anyone else with a steam vent.

Where in the video does he replace the dispenser door???

Why do you need to remove wire nuts etc when there is a plug?

wow this is so complicated and expensive for one little part...I may as well just buy a new dishwasher!

seems like alot of disassembly for a simple replacement like a detergent dispenser.

If I don't want to do this, could I try and put vinegar in a cycle and see if it clears it? And if that won't work, can I just put the detergent packet in the bottom of it and let it dissolve without being dispensed?

That's too much for a dispenser, i won't buy a ge dishwasher for this. Limescale is bad here so it'd be Another maintenance chore. Engineers Can do great things But i see simple design flaws that are huge in operation of Many products. Field expediency is a valuable trait, along with several washers, shims, screws, etc..

This screams "Call a pro". Which I'm going to do.

What a joke GE is , you have to go through all that just to change a detergent dispenser. unbelievable!!!

Tnx for the video but what a stupid design!!! Omg

THE MOST IMPORTANT QUESTION: How do we know if this is even necessary???????????????????? Mine isnt opening all the time. How can I be sure what the problem is? If changing is necessary? If changing would even fix it? This washer is like 4-5 years old. If I have to change this PITA looking part, I think I’ll just replace the entire unit with a better brand.

What a pain in the a**... There is no good reason for such a low duty cycle part to fail on such a new unit. Disgraceful. I suspect the solenoid is rated at 6V and they are using 12V or some such. Why in god's name would this fail for so many people? Just disgraceful.

Are you kidding me?