it does my heart good to see a Dad that let's his son watch him work. The most important thing i learned in life is as you said "do it if even if you don't know what you are doing" The biggest thing about repairing something is the ability to tear in to it.
Great video with father and son. Props for being a good dad and teaching your son quality lessons while spending quality time together! Fixed my drain pump using your video. Thanks guys!
Wonderful!!! ❤ just loved this video, especially because you two are amazing👏. I came here by accident... Today, my neighbor asked me if I had a dolly. I said, yes, I have one. He needed to unloade a new washing machine he had just bought to replace this same model. I helped him take the old one out and put it out on the street for someone to pick it up and take it. After helping him bring the new one and hooking it up, I asked if I could take the old one, and he said yes. I brought it to my drive way, two houses up, and looked up videos to replace the drain pump. I followed your steps and it turned out that the pump was filled with sediment and was obstructing it from turning. I cleaned it up and put it back together. I texted my neighbor to come by and run a test. Viola, it works again! He is saving $500.00 + dollars. I told him it was my X-Mas gift. Love your video. Now I'm subscribed. God bless you guys!!!
My washer was a different model, and I cleaned out both the drain pump and the pump that recirculates the water from bottom to top. The drain pump was fine but the other was full of sand and tiny pebbles. Cleared it out and now it works like it’s brand new! And that paperwork they hide under the machine is a treasure trove of good info for diagnostics. Thanks for your video - it really helped me out!
@@janicehammond1335 If you flip the machine on it's side to access underneath, you'll see it at the bottom. You'll see one house going from the bottom of the drum into the pump, and another hose coming out of the pump and going back up to the top of the drum. That's it. Google "ge washer recirculation pump" and you'll see some good pictures of what it looks like. Just make sure you make a mental note of what came out so you can easily put it back in the same way. I've still had no problems with my washer since I cleaned out that pump - runs like the day we bought it.
Thank you sirs! My wife threw a bunch of clothes with beach sand in them and the washer wouldn't drain or spin. I followed your video, took out the pump, and sure enough, pebbles everywhere. Cleaned it all out, hooked everything back up and BAM! Washer is back to normal. You are a life saver! 🙏
Very helpful thanks. Suggestions for anyone else doing this job: 1) you can drain the water through the drain hose into a bucket. if you put the hose end low it will start a siphon. After it will no longer siphon, the last bit is tricky but by lifting up the hose from the washer side (without disconnecting) I was able to get most of the water out of the hose. I had way less than a hand towel of water spill out 2) You can skip removing the little panel in back, just tip up the machine and disconnect the hose from the pump 3) keep the pump away from your phone it is very magnetic 4) that piece of paper he pulled out has a lot of useful instructions on how to do diagnostics on the washing machine - treat it like gold lol 5) if you are starting to see rust inside the top cover of the machine, that needs to be addressed, before a large chunk of it falls off and breaks off the impeller of your pump - at least that is what happened to me. I had already fixed the rust but these parts were left over inside I didn't realize it.
This video saved me like $600!! I had called the store to have them hold a washer for me until the following day when I would be able to get a truck. Laying in bed at night and still wondering who I could get to help me, I decided to watch a few more videos when I came across this. I was a little unsure about if it would work for me, because I had been watching other videos and trying so many other things and nothing worked…this seemed like too easy of a fix, but very much to my surprise this video solved my problem!!! I was worried because when I plugged the washer back in, it made a sound like it was when it is washing, but nothing else happened…after I reset the washer (hold the pause button while dialing counterclockwise 7 times) and going through the error codes, it said sensing/fill for about 15 minutes, while periodically making clicking noises…then, everything finally clicked and it started working!!!! Yay!!!!
Loved it. Super awesome you’re getting your son involved. I wish I would have done more of that when my kids were younger. Once they hit teenage, it’s all over.
I'm so grateful for you, your son, and this video tonight- thank you so much! I have family coming into town tonight and had a bunch of bedding to wash during the day when all of a sudden it stopped draining. I was in tears, and felt helpless after trying to read the technician's manual with all those impossible error code tests. Your easy-going way made me feel confident enough to give this a try, and it worked! I'm on my third load of laundry! But even if it hadn't worked for my issue, it definitely still turned my attitude around. Your son is VERY bright. He's right about the magnets, btw, that's how coasters like the Top Thrill Dragster goes from 0 to 120 in 4 seconds. He also asks very gifted questions. Together with the character and temperament he's learning from your demonstration, that kid's really going places- I'm calling it now (so remember me when he invents a breathing apparatus for Mars vehicles or something).
Thank you guys, you helped me to not be afraid of fixing my own washer. I kind of already had an idea of what was going on with my washer, what got it clogged but wasn’t sure if to try. I enjoyed watching you guys work while i was working on fixing mine. Thumbs up for you guys and lots of blessings.
We have the same machine and had the same problem. Instead of trying to fix it, my husband lost his temper and beat the shite out of the machine and ripped all the wires out of it and broke it even more, lol. He had a "Fonzie" moment 🤣😂
Got my lesson to empty my pockets before laundering. A small aluminum wire was stuck in the pump! Also... I was able to siphon the water out since my laundry room is near the back door so I didn't have to drag out the shop vac. I grew up working next to my dad and now am a very capable 46 year old woman :) good job dad and kiddo!
Just saved me 900 dollars. I found beach sand in the pump fan. It was jammed up and hot. My wife never took the sand out of the bathing suits and towels. Very simple to remove pump just put it face down and work from the bottom. WOW cant wait to cancel my order for the new one. Thanks
Thank YOU for taking the time to share your experience! I watched your video every step of the way. It was exactly the same problem I was experiencing with our washing machine. I followed your steps. WooHoo! It was fixed! Little rocks in the pump. Cleaned out. Works like a charm! Thank you for guiding this Grandma through fixing our washing machine! Take care!
Thank you sir! You gave me the courage to flip that washer over and replace that drain pump (that was badly corroded) for $50. Success! You are the man!! Gracias at ti y a tu hijo!
Thanks guys. Fixed my drain pump thanks to you. Had a bucket ready when we sprung the hose clamp so we kept wind water off the floor You guys are the best
Solved my GE top loader not draining problem with the help of this video. Pump was clogged full of beach sand so I cleaned it out and now the washing machine works perfectly. Word of advice is make sure you get ALL of the water out of the tub or be prepared for a big water mess when you tip the washer on its side.
I always question people with 1 long pinky fingernail... haha but seriously this gave me confidence that I can at least try to fix my POS GE washer before paying $100 for a tech visit + labor and parts thank you bro
Nice young man to help narrate the job. I just had that problem... come to find out I overloaded washer. Removed soaked wet clothes, removed half the water and waited.... waited for the Drain and Spin cycle to start. Success for me. Thanks for sharing.
Thank you for posting this! My washer wasn’t spinning or draining. It took me almost 3 hours. I had to disassemble the drain pump twice because I didn’t put in the large ring in the right way and it leaked everywhere, but once I fixed that, it’s now spinning and draining. Thanks again.
Thaks so much guys! You are a awesome example father and son, That's what this world needs, good fathers to raise their sons , just save me 800 dollars by sharing your video, we just came back from the beach ⛱ and my lovely wife did laundry, and washer stopped working ,I brought it outside to start shopping for a new machine and after five non helpful videos I watched yours , that's all it was, SAND 🥴 , God Bless you Guys!
I just loved watching you and your bestest little buddy in the whole wide world. My little one is all grown up now . thanks for that wonderful nastalgia of hanging out doing things with my little buddy all those years ago. Appreciate the wonderful treasure of parenting as you do it goes by in a flash.
Guys, thank you so much for the video. You saved me a service call on my washer. If you are ever in MN and want to fish, I owe you a trip. Thanks again!
SAND!!! Similar problem. Sand from beach. This video was spot on. Two tips: need to fully wash out all sand - took our machine outside w pump removed and throughly washed out w lawn hose. Had so much sand ( several grandkids bathing suits) it jammed twice more after initial fix. Applied synthetic grease to disk perimeter and edge of pump housing to seal out any additional sand. Works fine now. But make sure all mud,, sand dirt is first we moved from clothes to avoid a lot of work, or expense.
You father and son duo are absolutely amazing, I have the same problem with the same washing machine right now. I watch your entire video, I’m going to do exactly what you did. Let's see what happens.
Thanks boys yall helped my wife n I a lot with this video. Had the same problem n nearly bought a new washer. Had beach sand in the pump. Cleaned it out now it runs fine. 👍. You 2 saved me more then a buck.
Good helper + good photographer.I have the same machine , tech came , found some debris on the impeller shaft , cleaned it , cost $100 . This pump has very little torque to save on electricity because Epa regulations ! Bad calculation : save pennies cost hundreds.
thx dude. i went to the lake and my dog got loose. Long story short it chased the ducks and went into the water. Me chasing her got me knee deep in mud. And that's how I am here. Cheers
Has same issue; but beach sand from kids clothes. Thanks for the video!! Very fine sand would probably not stop it; but a few course pieces will for sure. Cleaned mine and it's working again.
Thank you Xs 1000000!! My washer had the same issue. I looked all over the internet on how to clean the dang pump or even what exactly it looked like and I came across your video. Basically same washer so I was able to see what the parts looked like exactly. I am testing it now hopefully it is good! BTW it was sand in the pump. My husband does sand blasting. Guess who will be taking his clothes to the laundry mat from now on? Lol
Thanks bunch..I had the same issue with my GE washer..beach sand got in there...followed your steps ..and got it working..thanks alot ..for saving bucks
That really helped. I didn't take my pump apart because I saw that hole you put your finger in and decided to check em myself. Nike sock stuck in the pump.
You both had me laughing! I have the same washer and I think I messed it up. My husband wants us to get a new washer. I want to try and fix it. I’m glad you got it fixed. You both work great together. I’m still working on my washer. My husband said give up. Lol!!
Man, my lady was trying to get me to get a new one. I never messed with a washer before. Same exact thing. Some dirt in the fins just enough the magnets wouldnt spin. I took the pump thing off and washed it in the sink with water as i manually spun it with a screwdriver. Then sprayed some kano and did the same thing. At first i could feel it was a little rough with sand or something. Apparently just enough to keep the magnets from spinning it. I thought it was a burnt out motor. I didnt know it was run off magnets. It was actually pretty easy. The hardest part was dealing with water in the washer trying not to get it on the floor. Anyways thanks for the video. Exact same thing
👍 Love it. I have to Check my "Washer" which for the last Days has been "Doing the Wash" but won't Drain the Water in Order to Continue. I will let you know when I Check & Maybe be able to FIX. I like your Son helping you. 👌
Thanks a lot! I had my machine back up and running in less than an hour (draining it with the shopvac was the hardest part). Watching you and your son reminds me of when my dad would let me help fix things. Probably why I still do it today!
Thanks for your help! Showing my hubby and hopefully will work for ours too! Don't feel bad--i broke ours too😕he warned me not to put that giant comforter in there....
I just did that two nights ago! Opened it up to se what was wrong and there it was ...a pound of cat hair... locked in tight. Then I had one of those rare hunches... That wet hair might come out easier of I dried it out some.. with a hair dryer. Worked so well!
What a helpful video, my machine Is only one year and seven months old and this morning when it was time to spin and drain I heard an awful sound from downstairs. Being very handy I took the model number to you tube and this popped up. I used the shop vac like you did and once I sucked air tipped the machine forward to lean on a wall. What I changed from what I saw was I laid on the floor, put a pan under the pump in case I was wrong and I unclipped the magnet assembly, let it hang and removed the pump so I didn’t need to bother with the drain tube. The motor spun just fine but I looked towards the pump body and there was a piece of metal stuck in there that was stopping the impeller from spinning. I have no idea if it was from a pocket along the way or if something in the machine came apart. It’s back together and working just like before. One thing to mention is make sure the big o-ring is on the pump before reassembling or you’ll find it like me and do it twice haha. Take pictures before you take any of it apart to be sure of placement and screw locations. Thank you again, your son also did a great job!
This is how you raise up a son to feel emotionally secure in their tender years and in turn develops into an emotionally mature adult. It not rocket science as to why our society is so fuxcked in this day and age. Not enough of this kind of nurturing going on during the child rearing years, whether it be a son or daughter.
Thanks for this video, you guys helped me a ton. My pump was clear but what did it was disconnecting it from the grey plastic cylinder. I think that reset the pump! Wouldn't have got there without you two.
Hes so cute! Sometimes saving money only makes you spend more. This is the cheapest most basic damn washing machine ive ever had to waste my time with...to get rid of the "mud" or "sludge" put white vinegar in a spray bottle. It cleans all that stuff out. Good job on working with your son to fix it! It was really sweet to watch..Hes a very polite lil man. Good parenting mom and dad! No way you still have it after 2 years.. it would never last that long. 😆
I took the drain pump off just like you did and removed the white hose housing. The pump doesn't spin like yours and I couldn't remove it from the magnetic part to clean it. You didn't show how you cleaned it. But washed both parts off; still doesn't spin. I'm assuming the drain pump it is bad. I wondered where the recirculating pump is located; maybe it needs cleaning too???? Thank you for sharing your experience; it gave me the courage to try to fix it.
This worked for me too! thanks for making the video, was nice to have the encouragement, hard to believe that just cleaning the pump out is enough to fix this issue. Appreciate the designers making this part serviceable though. btw this is the first thing that's ever made me want to have a kid haha
can you show inside your video today on how to peel down the outer drive drum inside the front panel? On how to peel down the outer driver drum inside the front panel?
I live in southwest FL and I have a lab, so I got a lot of sand and dog hair. I figure this is what's wrong with mine, so I'm going to give this a shot and see if it works.
I have the exact same washer, and it's cut out a couple of times. Now that I know how easy it is to get to the parts, and that it's straight forward enough, I think I can do this in the morning, and still get out of the house by the afternoon. ;) My washer is doing the exact same thing you said yours was doing, but I think MY problem is due to pet hair and stuff getting into the pump and messing things up. We don't throw that kind of heavy soil stuff into the wash. My fear was that this was going to be a MASSIVE expensive replacement, but, seems like a couple quarters worth of a fix.
I believe this is what is going on with mine. Too much crap clogged up the drain, only thing is there is really not a lot of water staying in the machine ?
@@CRAZYCMILLA I've replaced the lock 3-times and once under GE warranty by their technician. Even the transmission is squealing and grinding, and it's not even a 5-year-old machine. Btw, if the machine is tilted slightly to reach the pump, and with it on service mode and pump set to the "on" setting, a light tap on the tip of the plastic housing (not the motor) could possibly break it loose. I've literately kicked the washer and the pump started working. Sigh. Let me add an edit: only do what I suggested if you know for a fact there's nothing lodged in the pump. My pump just has years of crud built up inside the housing (or a bearing is failing), not the same as something stuck in the impeller.
Always listen to the wife when it comes to those types of things 🤣🤣 but I’m with you! I need to find out myself before believing she’s right 🤣 I’m okay to admit I’m wrong after I figured out I messed up lol!
i rinsed drain pump...worked for a load then clogged again...ordered whole new pump system for under $40... think ill just put the circulation pump on the old part and see if that does the trick?
HNDZ Tv there was a bunch of junk (looked like a chewed up sock???) in where the pump came apart! And that tube was nasty too! I cleaned both and so far so good! Thank you! 🤙
