We're sorry to hear you are having trouble. If you are having trouble with Fl Studio integration, you can try doing a manual integration, as explained in this article: support.novationmusic.com/hc/en-gb/articles/4906175480722-FLkey-Manual-FL-Studio-setup If you try this and still experience issues, you can reach out to our support team at the link below: bit.ly/NovationSupport
I can't turn off msd mode or if I do it's not working. You say it works after connect, any why it doesn't for me? I have downloaded latest updates, frimware etc, so why its not working?! now I am waisting time to wait for long response for that stupid simple task.
Sorry to hear that you've encountered problems getting started. If you've used the link provided when the Launchkey Mini is connected to your computer and created an account on our website, your Launchkey Mini is no longer in the Mass Storage Device (MSD) mode that it ships in. It's likely the issue you're having is unrelated to that. If you're able to give us a call or use our 'Live Chat' feature here, we can help you with this now - bit.ly/NovationSupport
I can get some features working in FL Studio 24 but channel rack up and down dont function..... didnt auto setup so I followed the instructions to manually pair but still nothing can anyone help?
Sorry you're having problems with that. Have you followed the steps provided here? support.novationmusic.com/hc/en-gb/articles/4906175480722-FLkey-Manual-FL-Studio-setup Did you use the "Update MIDI Scripts" option to ensure that FL Studio was able to download the latest versions from the Image-Line server? If you give us a call or hop on a LiveChat, we can look further into this with you and help you get set up - bit.ly/CallNovationSupport
@@NovationHelp I'm having the same issue, where there are no available midi script updates but the channel rack still won't light up and is only seen as an unknown input in FL Studios.
Hi, we're sorry to hear you are having trouble with your FLKey. If you are having compatibility issues you can try manually pairing your FLkey with FLStudio. this article explains how to do so. support.novationmusic.com/hc/en-gb/articles/4906175480722-FLkey-Manual-FL-Studio-setup If you try this and still experience issues, you can reach out to our support team for further assistance at the link below: bit.ly/NovationSupport
Yes, absolutely. You just need to create an account on our website and register your product to access your bundled software offers and downloads - customer.focusritegroup.com/en/getstarted/begin/fm
Sorry you're having problems updating. Are you connecting your FLkey directly to a Mac or Windows PC via USB using the cable provided? Are you using a web browser that supports web MIDI to access Components, such as Google Chrome? Have you tried the standalone Components app? Available from the menu at the top-right in Components
