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I used to work at panera and everyone always talks about the “no onions” modification training video. It’s supposed to teach about the importance of getting everyone’s order 100% correct. They compare order accuracy to newborn babies getting mixed up at the hospital. It was something like “98% accuracy sounds great. BUt 2% WoULd bE a LoT oF bABieS sEnT tO tHE wRoNG fAmiLy!!!” and it goes on to show an example where a guy orders a sandwich with no onions and the line accidentally leaves them on. so the guy proceeds to be haunted by onions for the rest of the week and it starts raining onions and he falls to his knees dramatically and cries “I SAIID NOO ONIOONNNSSS”. Do with this information what you will.
I worked at Toys R Us back in 2012 and we had to watch a VHS training video from the 90's. It wasn't particularly weird, but they hammered in the point of making sure you don't stop someone shoplifting, in case they have a weapon and could kill you. It must have been at least 3 minutes long, telling us to NOT go after them or even talk to them. Let them take the item and call the cops, or you could get hurt. Later on a month or two later I was blamed for letting someone take an item instead of trying to stop them and was written up.
No wonder Toys R Us went bankrupt, those mf wanted you to sit there and let someone steal? My mates work got told to the exact opposite as you guys, "stop shoplifting, no matter what"
@@WhereAmIAndWhy usually big retailers have insurance to cover shoplifting and report repeat offenders to the police and they don't want to deal with employees getting hurt, so they just let it happen unless it's something really valuable.
The Walgreens anti-union video made it seem like unions were worse than shoplifters. Like union reps would loiter around the store like drug dealers peddling that higher wage, better benefits crap It was difficult not to laugh.
We had to attend an entire anti-union seminar at my job 🙃 like ik it's a company with decent benefits but what a way to make me want to start a union out of spite lmao
Dollar general had a horrible anti-union video too. It was laughable. They paid shit too. 9$/hour. And I don't even need to say this because everyone ever who has worked there will tell you this: worst place to work ever. No matter which one you work at
Home Depot snuck their anti-union speech into the "personal/customer security" section of their training videos. It was about keeping your signature secure and the example they gave was "never sign a union card!" and the union rep they had in the video was like, a customer in the garden department who tried to slide one of the employees a flier. Especially funny bc one of the three reasons I applied for the job (other than 1: I needed a job and 2: this was the gay location) was I wanted to try to unionize and that location was so high-traffic it'd be harder for corporate to shut down out of spite.
Seriously the way he said the lines (the ones out of these he had) was so unnatural.. It came off as creepy even though it was supposed to be friendly.
I was forced to watch a video where a man got onions on his sandwich after asking for no onions. He proceeded to be haunted by onions for weeks and this all culminated to him smelling onions in his bed, when he pulled the onion out of his pillowcase he screamed into the camera for an uncomfortable amount of time before the screen went black.
Former Chuck E Cheese employee here: One thing they don’t prepare you for, when you put on the mascot suit for the first time, is your limited field of vision. I couldn’t see the 5-6 feet of the ground right in front of me unless I tilted my head down fairly significantly, due to the eye sockets of the mask being 6-7 inches away from my face. Once a small child sprinted up to me, surprising me so badly that I had no clue they were there. He kind of leapt at my legs and timed it poorly since I was in the middle of a silly dance move that required me to lift my leg up. Given that the mascot shoes are practically giant pillows, it trampolined the kid straight into the side of one of the arcade games and he flopped to the ground instantly. I stood there, frozen in panic, for I figured I just killed a kid. I quickly did a 360° and noticed nobody saw what just occurred, so I reached out to pat the kid on the shoulder. After 4-5 seconds, he eventually started making noise and opening his eyes. I was instantly on the other side of the building by the time he started crying. Never got in trouble for it and I still wonder if that little kid is alright. Pretty sure I obliterated his ability to do basic math... Also, I’ve played bar trivia with the guitarist for Bowling For Soup. So yeah...this video has really gone full circle for me lol
Jeez... I hope he got medical attention. That costume is a lawsuit waiting to happen! Is the Bowling for Soup guy good at trivia? I bet he knows a lot about things that happened in 1985.
I worked at a SUPER COOL PLACE that had these ICONIC golden arches and after about a year of working the night shift there, I started to realize that my paychecks were inconsistent. Turns out my manager, Amanda(this is her real name because she's an awful person, a thief, and I don't work there anymore because of this so FU) stole money from me every single check. She would log into our system and clock us out for a while,just to make her numbers look good. I caught her in the middle of doing this and, suffice to say, I quit. I also told every other employee that I could before I left and,after checking their respective pay stubs and realizing the validity of my statements, several others also quit. Ha-ha, Amanda.
@@vroomiez3485Lol, I didn't even register that Drew's wife had the same name when I posted this. Imma be more specific, her name is Amanda Jeffers. I want that shame all on her. She more than deserves it, she's literally stealing from children.
I worked at Chuck E Cheese in 2007-2009 and two things I wanted to bring up: that costume wasn't so much about worrying to pass out as it was not being able to scream for help when children attacked you. One of my coworkers was clobbered with a broom while just doing some rounds about the store. I got crowded by the stage picture machine and all the parents just laughed and continued filming their party. Secondly, the only thing I remember about the training video at the time is they used Beck's music. I don't remember what songs, but I distinctly remember this baffling me.
I know it's been a year since this comment, but I have a vague memory of kicking a Chuck E Cheese that scared me in the balls so I apologize on behalf of all former children
My friends older brother had a mascot job and all that ✨jazz✨...all he could say is that it was a living hell 😅 (he worked as a mascot for a like small town diner-ish). Firstly, he said where he worked, you couldn't faint, take the head off, come out of character, ext. On normal days: He'd come in, around 8, before they opened. He'd go into the back, and his suit was his responsibility. So he'd brush it, polish the bits that needed it, and since his costume was so big and heavy and thicc, he'd have to change the padding on the inside of the suit, he'd have to spray it to get rid of any bad smells, ect. Then he'd put it on round the times where people would come in for lunch (mainly on weekends cause kids loved the mascot). He'd go back, try not to over heat, ect, then come back out, repeat. On Birthdays/holidays/celebrations: He'd have to come in early, suit stuff, then he'd have to put the mascot into another costume kinda thing (like, if Christmas, Santa. If like a spiderman themed party, he'd put the costume on) but since he had a big suit, he'd have to do that after he put the damn thing on. He said when he was working there as well, days where there'd be quite a lot of rowdy kids, they'd give him these weird like clippy things to keep pieces of the suit to be kept in place. He has a lot of funny asf stories from there. His words were "I'm glad the mascot is also an alcoholic, the least they could do is let me drink on the job" 😅 they would if it was a slow day without kids
It reminds me of the video about the girl saying comedians and she goes "well my last boyfriend was really different from the other because I'm uh *hand down low* and he was uh *hand up high* addicted to heroin" 😭 idk if you know what I'm talking about but they have the same vibe 😭😭
You make the joke about if you need to pass out don’t do it in front of the kids, but that’s actually a serious rule in mascot jobs!!! I was a monkey at a soft play centre for years and even trained others to do it, we had a signal too. Once a girl almost passed out and we basically dragged / carried her back to our changing cupboard instead of taking the head off in the room with the kids hahah
I’m a nurse and when I started my career we had to watch a training and information video about doing the laundry on a ward and changing beds. It explained that as a nurse you should be prepared for "unexpected surprises" in the bed...and showed a nurse removing the covers of a bed to discover a perfectly formed shit, then a wine bottle and even a needle. It then explained how to make a bed.
I worked briefly at Cinemark, and they had a "training" video that more just seemed like propaganda for the company. it was a walking-dead style skit thing where they were the "working dead" and all the employees were being turned into zombies. so the two last employees had to find a tape after cleaning up some trash. so it was like watching a tape within a tape, and they made fun of 80s slang. they said that the thing turning everyone into zombies is that "people weren't caring enough about their jobs" and that "it only takes one person to start the infection". the reason there was trash around was cause "only an employee who cared enough to clean would be able to find the tape and save the Cinemark" so anyway they brought everyone back with a disney-channel original level inspiring speech about how you should put all your effort into working there. i think what made that whole goofy training video better, is that immediately after they cut to this incredibly dry, serious slide show about fire safety and fire-related theatre disasters. i left after 2 weeks lol
"stop calling me andrew because that's not my name" I have a friend named Drew. It is not short for anything. His name is just Drew. So when I want to use FULL NAME I say "Drawing".
I got bitched at by a lady who returned an empty bottle of weed killer bc "it didn't work" (in two days). She complained to my manager about my questioning the return. We returned the EMPTY bottle bc of course we did. Another time a guy brought in a hammer that looked like it'd been run over by a truck (splintered and taped together) and exchanged it bc it was 'defective'. The cajones!
Taking people's lives? You can stop that Having anxiety? You can stop that I'm not sure if that's what you're referencing but the Dobre brothers sure are something lol
Yes Drew, I must conform. I worked as a G.M. for Wendy's in many locations. Dave Thomas was my friend and I married Wendy herself. So I can confirm that all of the beef Patty's are beautiful ladies that sing and say nice things until we cook them to death so that you could enjoy a burger. Thanks
I worked the 11-7 overnight shift at a large public university’s campus library while in undergrad, and every two hours or so I had to check all the study rooms and assorted remote dark corners of the library to make sure students weren’t studying their classmate instead of their books. (Surprisingly common) I recall that the training video for that particular task was VERY funny, as it was made by student-workers coming up with increasingly clever euphemisms for what kind of behaviors you may run across and how you should react. Went to law school after graduating college and again worked the overnight shift at the law library to make rent. The training there was more concerned about what to do if you find certain illegal substances on the study desks 😂
I was a driver at a delivery/carryout only Pizza Hut, on my first day they handed me 3 late orders as soon as I walked in the door. I eventually watched the training videos...over a year after they hired me. I wish they'd been this entertaining
It's hilarious hearing Drew's reason for quitting Wendy's. I had the exact same thing happen to me at Applebee's. I got a $9 paycheck and when I asked about it, they told me I called in on a Saturday and Sunday the week before (which wasn't true.) I quit shortly after. That Applebee's went out of business a couple years later.
At In-N-Out, I had a training video that talked about all the safety exits, and at one part the guy working the video dove out head first into a customer’s car. Never got the chance to try that one out though, which is unfortunate
the Wendy’s videos are actually brilliant! Personally, being able to sing a little song in my head about the task while I do said task would be so helpful
The Chucky cheese one is so wack, that "if you feel in danger, run to the back asap so the kids don't see" sounds almost exactly like the FNAF training phone calls
i constantly think about this work training video i had for watch about stereotypes and comments in the workplace. this guy was stocking bananas and the two people in front of him said “oh look, a fruit stocking fruit” like that’s so funny omg
worked at macys for a few months before the pandemic started. we had to watch anti shop lifiting and anti union videos, but we also had to watch an instructional tape on what to do during a *mass shooting.* having actors with this same kind of stilted intensity walk me through how to help customers escape, how to hide, and barracade doors was....harrowing
I currently work at Wendy's and actually did watch training videos. They didn't have any people in them; it was just a voice followed by animated videos and pictures. There were also a few different quizzes and an activity where I had to correctly put the sandwiches together
As a mascot I can confirm feeling in trouble does mean your about to pass out or you really need the restroom. I got heat stroke during a parade in summer I had to walk 1 mile in 96 degree weather. I had to signal my handler near the end, and I hopped in a car to take off head so I could breathe a little.
I started at Big Lots in 2017 . Had training video dvds to watch. One had the ceo talking to our ideal customer “JENNIFER”. He came up to her shopping and said ‘hello Jennifer what can I help you with’ she’s like uhm wtf how do you know my name??? He said “I know ALL about YOU Jennifer”. I couldn’t figure out what the hell was going on. I was in a room with other people equally as shocked. Knew the job was gonna be wild.
Frittelle they are! i used to listen to them all the time when i was younger. they have some really good songs that’s why when he pointed it out i was like oop-
I remember working at bed bath and beyond we had to watch 5 different training videos (and then individual classes on thread count, home care, French press, coffee and keriug maintenance, yankee candles, and bed making etiquette) and they were mostly boring aside from one made in the late80s/early 90s about how to politely accuse people of shoplifting. I worked this job 10 years ago and I still think about that video pretty often.
Why does the Wendy's training video look like something they'd put on cartoon network at 3 am on a school night. It literally feels like a faint memory
Yeh it feels like.. something I watched after doing a whippet when I was like 15 w my high school friends after sneaking back into my house or.... something idk
The level of how well my job treats me has been foreshadowed every time by how long training took. From worst to best, I got trained at my second job for an hour and a half, my first for half of my shift, and the third for two days (scheduled for three but we didn't need the third)
3:35 is exactly how 99% of every return is. People come in without the receipt, the item works fine they just have no clue how to use it, and then they don’t answer your questions.
Julie looks so broken inside when the lady says “personal pan pizza” after she says “what more could a customer want. Like, Julie are you ok. It’s just pizza
At Pizza Hut, they showed me a video where a guy pointed at the table with all the vegetables and said "where are the olives?" And then 30 seconds later said "oh there they are!" Like Dora would and I had to sit next to the GM and not laugh
Once I worked at a Dunkin donuts and one of the thousands of training videos they made me watch was one about how to deal with customers with thick accents… At my previous job in dominos people were complaining to my manager because people didn’t understand MY accent and now you wanna teach me how to deal with customers with accents?!
Honestly I worked at Wendy's too, and I also had a similar experience to you, with them saying I worked less than I did. I drew a velociraptor on my resignation note.
I worked at Chuck E. Cheese for a year and a half and one of my training videos for being the kitchen’s “Sauce Boss” was like a game show. It was amazing.
As someone who was a mascot in high school, the time out thing is also for kids that start getting rowdy (pulling on your suit, tail, ears, etc) so you signal your handler to get them tf off you before you have to drop kick them to Jupiter
thanks for the clarification. i however strongly dislike the fact that it’s called a ‘handler’ and not like... something that doesn’t imply the mascot is a dangerous animal
why did i also work at wendy's and get yelled at because i was trying to leave before midnight because i was 16 and in high school and quit the next day and the manager tried to guilt me for 'leaving them empty-handed' smh. wendy's out here disrespecting people.
My doctor told me the same thing and I was like thank you my lord now I can leave the house without passing out and having horrific panic attacks or throwing up, but my doctor just said “relax” cure for all mental illnesses
Used to work at a hotel and they had vhs training videos. None of them surprisingly showed how to handle guests opening the door naked for room service. Something I had to deal with on a weekly basis.
Drew, from the bottom of my heart, guy to guy: it's okay to feel like shit from time to time and take time for yourself. The world can wait, man. Good video, thank you for your work.
If anyone asks me why Drew Gooden is funny, I'd send them to around 12:10 of this video. His face and tone when he says, "Oh, I think I got it" is priceless.
if this doesn’t become a thing i’m gonna start a riot (not really) cause that’s what i think every time anyone in any movie or tv show look at each other and it’s my inside joke with myself and i found it hilarious
Jackal Nerf I’m just imagining a man panicking inside of a massive rat costume sweating profusely, knowing not only he has just punched a child but he’s also got to think of a way to cheer up said child, so he can keep paying his bills and not have to live in his moms basement.
i worked at wendy’s last summer. and i have some great stories: - my coworker and my manager would talk about selling their kidneys to make money - someone threatened to quit every shift - all the employees were ordered to write good reviews of themselves online - every once and a while there’d be actual human shit on the walls in the men’s bathroom. - my manager would roll a wheelbarrow through drive-thru during a downtime to keep numbers up - i offered dozens and dozens of free frostys to costumers that had a long wait - my friends uncle hit on me in the drive thru - the instructional videos we did get were like little mini games. “where do the fries go?” “how long do the nuggets stay in the fryer?” truly the best place in earth
My brother is currently working there and when they ran out of expensive lemonade they just told customers that the cheap lemonade was the expensive stuff. THEN they ran out of that and genuinely convinced like a dozen customers that the water was lemonade
I used to work at Maccas when i was a kid. They showed us like 2-3 training videos prior to our first shift. I was expecting it to be really cool with Ronald McDonald, Grimace, Hamburgerler etc but nah, just a bunch of middle aged people who hated their job who had clearly been roped into making a training video. Wasn't a good time at all.
When I worked at Old Navy, after the store closed we had to listen to this god-awful "motivational tape" on the store speakers as we folded the loose clothes and tidied up. It had music, but between every song there would be this super peppy couple bantering about how to please customers. "Geez whiz Jen, what are some tips we can do to ensure all our customers are getting the best Old Navy experience possible? Well Steve, I like to push the performance fleece!" and so on. Man, it drove me IN-SANE.
Oh man, I worked at Old Navy a long ass time ago and I feel fortunate that we didn't have to do that. We turned the music off to make customers get out then left it off so we could hear each other talk shit about said customers
@@gentlesandladymen We know there are people with real anxiety not everyone has a superiority complex where they make fun of someone for trying to be "different"
I love your take on this! Very funny. I had jobs like this and was forced to watch these very similar training videos. I worked as a server for a catering company and whenever I tried to be friendly to diners, as instructed, they would immediately rebuff me or even say, "Hey, I just want some effin' roast beef, not a discourse on the effin' weather".
