How To Diagnose Your Amana Washing Machine: Chip's Guide to Manual Diagnostic Mode

Harper & Knowles Washer and Dryer Repair

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In this video, Chip demonstrates how to diagnose critical systems in your Amana washing machine, or any washing machine with a timer cycle selection knob and six tic tac-shaped LED lights below it. Chip shows how to retrieve the service manual, put the machine into manual diagnostic mode, and check each system in a sequential pattern. This step-by-step guide is easy to follow and requires only a few common household tools. Learn how to repair your washing machine for free. Below is a list of parts you may need if any of these test fail on your machine and you need them to make a repair.
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Amana Shift Actuator: amzn.to/3JvNwfg
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Amana Control Board: Search for your specific washing machine model number to find the correct control board for your machine.
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6 авг 2024

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Комментарии : 264

@ben_bot_ 7 месяцев назад

This is the best walkthrough of washer problem diagnosis I have been able to find on RU-vid. Concise, correct information presented very clearly. I learned a lot in the last 7 minutes and 47 seconds. Thank you!

@HarperandKnowles 7 месяцев назад

I’m glad you liked my video. Thanks for watching!

@petermaz701 Год назад

Wish I had found somebody like you around here to service some of the machines I had at one time. Fully experienced and old school.👍🏻👍🏻👍🏻

@hear2pla Месяц назад

Thank you this was most helpful

@HarperandKnowles Месяц назад

I’m glad you liked it. Thanks for watching!

@meancuisine8 8 месяцев назад

One of the best tutorials on RU-vid for ANYTHING. You have an excellent demeanor, superb editing skills, and one of the best instructional vocabularies I have listened to. Keep the fantastic content coming!!!

@HarperandKnowles 8 месяцев назад

Aw, gee! You are too kind! Thanks for watching!

@eapauto Год назад

A very good job of explaining the procedures to fixing these machines,. Thank you sir, my washer is repaired!

@HarperandKnowles Год назад

I am so glad the video helped! Thanks for watching!

@jessicathwaite1157 10 месяцев назад

Thank you so much! This was such a helpful video--you helped us find and fix our problem (clogged intake valves) in under 30 minutes!

@HarperandKnowles 10 месяцев назад

Great to hear! Thanks for watching my video!

@user-dp7vg5ng6x 6 месяцев назад

YOU SAVED ME FROM HAVING TO BUY A NEW WASHER!!!!! THANK YOU!!! I just ordered a new valve body. THANK YOU!!!!

@HarperandKnowles 6 месяцев назад

I’m glad I could help. Thanks for watching!

@CherryTsDesigns 3 месяца назад

The best instructions I’ve seen so far ❤ thank you! However I’m afraid to check mine bc I’m pretty sure it’s the circuit board due to what you said at the end 😂 my amana washer has done this since the beginning of its life, and the dryer no better. It starts and stops on its own. But seriously thank you! You’ve helped me more than the house call people.

@HarperandKnowles 3 месяца назад

So glad to be of service. Thanks for watching!

@RafeLight-ph7qi 5 месяцев назад

Seriously the best and most well explained information on the web. This man knows his stuff. Thank you sir

@HarperandKnowles 5 месяцев назад

Thank you for that vote of confidence and thank you for watching too!

@Nikki-er2bm 9 месяцев назад

Thank you sir for your wonderful video! It helped me fix my washer and saved me hundreds! You are an amazing teacher! Thank you again!

@HarperandKnowles 9 месяцев назад

I am so glad you found my video useful. You are one of the many viewers that took the time to let me know my efforts are appreciated. Thank you for watching!

@jessequinn8158 Год назад

One of the best how to videos I've ever seen

@HarperandKnowles Год назад

I am so glad you liked it. Thanks for the kind comment and for watching too!

@Mike-zy8in 4 месяца назад

Go RU-vid - are you a good person by living waters

@KANDIIPARADISEDaleStreetMgmtLL Месяц назад

Thank u so much! You are the real mvp

@HarperandKnowles Месяц назад

Glad I could help. Thanks for watching!

@user-hg6pn8qf2n Год назад

Thank you so much for your video! It saved us hundreds of dollars and we found that it was the actuator that needed to be replaced by following your wonderfully detailed video

@HarperandKnowles Год назад

My pleasure. It is rewarding to know that I help a few people with my video efforts! Thanks for the positive feedback!

@kimrodeffer9225 10 месяцев назад

@@HarperandKnowlesI’m just getting the clicking back and forth with the lid lock and no red light for the lid I’m assuming it is the lid lock I need to replace but does the machine go back to normal mode after doing the test mode on its own?

@HarperandKnowles 10 месяцев назад

If it just click, click, clicks constantly then it is the lid lock. Yes, the machine will time out and cancel the diagnostic mode itself. Thanks for watching!

@kimrodeffer9225 10 месяцев назад

@@HarperandKnowles thank you so much ❤️ I just happened to come across this video when trying to figure it out. I wanted to cry thinking I had to get a new washer lol

@HarperandKnowles 10 месяцев назад

My pleasure! I’m glad I was able to help.

@chevyboi600 3 месяца назад

Wanted to say MEGA THANK YOU for this video it help me diagnose and repair a issue I’ve been chasing for a couple months now. I just hope this inexpensive amazon product lasts.

@HarperandKnowles 3 месяца назад

I’m glad it was helpful. Thanks for watching!

@omornomusic 7 месяцев назад

Super helpful video!! Thanks!

@HarperandKnowles 7 месяцев назад

Thank you for watching!

@jamesmoorehead5275 9 месяцев назад

Wonderful video, Thank you.

@HarperandKnowles 9 месяцев назад

You are very welcome! Thanks for watching!

@sunsoulco 2 месяца назад

I AGREE WITH EVERYONE ELSE!! THIS WAS AMAZING!!!! THANK YOU SO MUCH 😃😃😃

@HarperandKnowles 2 месяца назад

Thank you very much for watching!

@mrmickel4341 5 месяцев назад

I really appreciate you responding.

@HarperandKnowles 5 месяцев назад

My pleasure!

@marysanchez7512 6 месяцев назад

Great tutorial 😮👍

@HarperandKnowles 6 месяцев назад

Thanks for watching!

@geaton1561 5 месяцев назад

Thank you so much for this tutorial! My washer gets to the "wash" light then sits there forever (after having drained and *i think* spun -- the clothes aren't sopping wet but not as dry as they should be if they were spun properly). It sit at this stage for 2+hours (wash light on). Finally I turn it off and advance the knob to drain/spin, press the start button and it finishes quickly. This seems like a control panel problem, right? The machine is in a very tight spot and pulling it out to access the back would be difficult. I don't even know how they got it in there.

@HarperandKnowles 5 месяцев назад

It could be a control board problem but I have also seen a faulty shift actuator cause this too. Thanks for watching!

@Zed_1322 2 месяца назад

Thank you Chip. You tha man

@HarperandKnowles 2 месяца назад

Thank you for watching!

@juleehagerson9753 6 месяцев назад

Thanks!

@HarperandKnowles 6 месяцев назад

Awe, thank you Julee! That really made me smile!

@janeteberhardy2981 8 месяцев назад

Thank you, that was very helpful, now I can go buy a new machine as the control board is most likely the problem and will cost me almost as much as I paid for the machine new to begin with. I bought the machine in 2021 and replaced the water valve 4 months ago. so much for "American made" We try to buy local and made in USA but I can see that no one makes anything of quality...So sad. Thanks again

@HarperandKnowles 8 месяцев назад

But they do still make quality machines. Check out this video. The Best Washing Machine You Can Buy In 2024 ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-qlkdxWfTZVw.html. Thanks for watching!

@BrunoFerreira-sf6gr Год назад

NICE...👍👏😁....HELLO BRASIL...🙋‍♂️🇧🇷

@HarperandKnowles Год назад

Thanks for watching Bruno!

@tracyurueta7611 2 дня назад

My Amana completed cycle, but continues to run. I have to hit cancel button or open the lid to get it to stop running. I don't know what it's doing while it continues to run/make noise like it's running. My clothes do come out clean, though. Thank you for this very informative video. I'm intimidated to try to fix myself, though.

@HarperandKnowles 2 дня назад

I think you are talking about the water pump running. Hold down the start button until it stops. You may be experiencing a suds lock condition. Thanks for watching!

@chriscivic9394 8 месяцев назад

Hey man , amazing video here . Ran the full diagnoses everything worked as it should except the spin cycle and agitate. Replaced the shift actuator and still have no luck just an electrical hum . Belt is in new condition but almost looks as it’s running itself off but have not witness any movement / spin

@HarperandKnowles 8 месяцев назад

An electrical hum could be several things. If it happens as soon as it’s plugged in then hold down the start button until it quits, 30 seconds or so. If not that it could be the motor or the capacitor. Replace the capacitor first. Other than that all I can do is guess without being right there myself. Thanks for watching and good luck with the repair!

@chriscivic9394 8 месяцев назад

@@HarperandKnowles thanks I’m guessing it’s the motor , I noticed the pulley on it was dropped down few inches and not parell to the other .. the electrical hum is only when trying run spin cycle in diagnoses so assuming it’s the motor under load not moving

@HarperandKnowles 8 месяцев назад

Or that pulley could be stripped out.

@chriscivic9394 8 месяцев назад

Wish could leave a video aha , is there suppose be any play in it ? I can lift it up and down well over inch

@HarperandKnowles 8 месяцев назад

It depends on which motor you have but this could be your pulley amzn.to/3Gq3TZR

@wbroxson 2 месяца назад

Thank you for this informative video. Amana NTW4651BQ1 washer is leaving lots of lint on clothes - thought agitator might not be working properly but diagnostic tests were all good. Any suggestions? I did wash a blanket before this issue.

@HarperandKnowles 2 месяца назад

I can’t think of any reason it would be doing that unless it was lint from the blanket. In that case it should clear up after a few loads. Thanks for watching!

@mywhorled 11 месяцев назад

Thank you for the video sir. All diagnostic checks came back good on Amana NTW4516FW3. It's been stuck on sensing after washing tennis shoes. Board is the only option. Wish it had been the sensing actuator or something simple.

@HarperandKnowles 11 месяцев назад

You might find a good used board on eBay. Thanks for watching!

@mywhorled 11 месяцев назад

@@HarperandKnowlesbought a control board on eBay from a trusted dealer. Same problem still exists. That is upsetting.

@HarperandKnowles 11 месяцев назад

And the lid lock tested good? Unfortunately l’m limited to only guessing without being able to diagnose it myself.

@mywhorled 11 месяцев назад

@@HarperandKnowles yes it did but would not lock upon delayed advancement to wash cycle. Wash cycle then sat still . Upon further research saw a burnt capacitor residue on old board housing yet new board behaved the same. Convinced that new washer is the best choice. Recalibration showed all clear of errors but continued malfunction.

@HarperandKnowles 11 месяцев назад

Get you a Speed Queen. You won’t be bothered for at least 25 years!

@flaxmd3625 10 месяцев назад

Thank you so much!!! Do you have a video for replacing a Lid Lock, for a top load washer? Please and thank you.

@HarperandKnowles 10 месяцев назад

You know, I'm glad you asked this question. I know that in several of my videos I replaced a lid switch but I can't seem to find a specific video. I will certainly make a video exclusively on that subject. In the meantime here is a link to a great video on that topic. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-s4PPnvWnXFI.htmlsi=1yFTiABAqWoSsluC. This should work for your Amana washer too. Thanks for watching!

@smallworldprincess 2 месяца назад

Hi Chip, thank you for your video! I ran my machine though the test sequence, it works perfectly until the low agitation test where machine remains inactive (clicks, nothing mor). I replaced my shift actuator today, and unfortunately it is still not making any movement at that step, so I am concerned I wasted money on the wrong part. Thank you for any insight you could provide.

@HarperandKnowles 2 месяца назад

I would suspect the splutch. Thanks for watching!

@smokeynmeg 5 месяцев назад

Great video! My washer made it threw all the test fine. But when it goes threw the reg cycle it does nothing on the wash mode. What should I replace?

@HarperandKnowles 5 месяцев назад

I’ve run into this problem several times and it’s quite frustrating to try to run down this problem. Sometimes but not always it’s due to a malfunctioning shift actuator/tachometer. I’d change that first and while under there be sure there is no trash or debris inside the metal case where the black wheel that runs through the tachometer part of the actuator is. Good luck and thanks for watching!

@jcspinkston Год назад

Thanks for the video! I found the manual, got into diagnostic mode and when it came to test the agitator...nothing. Would this most likely be due to an issue with the shift actuator?

@HarperandKnowles Год назад

Yes, it sounds like it isn’t shifting. Thanks for watching!

@Zed_1322 2 месяца назад

Gave a like just bc of the tittle. It doesn’t get more specific than that.

@HarperandKnowles 2 месяца назад

Well thanks for the like!

@ScottWesson-uj9uu 3 месяца назад

First off, Thank You for this great tutorial. I have concluded that my shift arm is not working but now that I’ve removed it, should I be able to rotate the arm ? It won’t budge.

@HarperandKnowles 3 месяца назад

Yes, you should be able to move it. It sounds as if your splutch is bound up. I’d remove it and possibly replace it if it is scarred and melted inside. Thanks for watching!

@ScottWesson-uj9uu 3 месяца назад

The splutch looks good and moves fine. I was just wondering if the electric actuator would move by hand after I removed it.

@HarperandKnowles 3 месяца назад

No, if it flops around it should be replaced.

@ScottWesson-uj9uu 3 месяца назад

Thank you

@sdsdjbs 11 месяцев назад

Great video! Very Detailed. I get no fill. Replaced lines and inlet. All other error checks are fine (just no water fill). Any suggestions? Thanks!

@HarperandKnowles 11 месяцев назад

Make sure you are getting a good supply of water to the valve. I have change valves and forgotten to turn the water back on. You can remove the hoses and be sure water is running by directing them into a bucket. Make sure you haven't forgotten to plug the new valve body into the control board. If both hot and cold test fail it might be a problem with the wiring or a control board failure. Hope this helps and thanks for watching!

@sdsdjbs 11 месяцев назад

Thanks! Looks like I'm down to the control board (which is odd, as the diagnostics work and it seems okay), but hoses, valve (plenty of water coming in) and the inlet test okay. @@HarperandKnowles

@CathyCalden Месяц назад

I followed your instructions on this video and have done all these tests. My washer does not rinse. I did not see a test for the rinse cycle. Do I set the washer test mode so the rinse light is illuminated? The diagnostic codes I got were F4 E0

@HarperandKnowles Месяц назад

On these washers all rinses are in cold water. If the cold water valve isn’t supplying enough cold water in a timely fashion it will time out and pump out and stop on the rinse cycle. I suspect when you check the cold water it just trickles in. If you are getting enough cold water then I’d suspect the shift actuator. So if it’s the water valve the your tub will be empty of water because it pumps out. If it’s the shift actuator your clothes will be floating in a full tub of water and stopped on the rinse cycle. Good luck with your repair!

@larrybrown8983 10 месяцев назад

done the diagnostics a couple of times with out any errors Amana NTW4516FW3 But during a real wash the rinse starts and shuts off in seconds. Even with out any clothes in the basket. Any ideas would be appreciated.

@HarperandKnowles 10 месяцев назад

I have found many machines that will pass all the diagnostic test but will fail during a cycle. This is usually a control board problem. Changing the board will usually fix it. Thanks for watching!

@user-qg2ff4mq4r 8 месяцев назад

Attenion Chip I have an Amana ntw4516fw3 that I have installed a new acuator and start capacitor. The cap was check and showed bad. ran test mode and replaced acuator assembly due to no spin . Everything test ok in diagnostic mode but when run stops with Rinse light flashing. Any ideas ?

@HarperandKnowles 8 месяцев назад

I would suspect the lid lock or the cold water valve. Thanks for watching!

@enriqueayalajr4597 10 месяцев назад

My manual is missing about 1/4 of the 1st 4 pages(based of page numbers) and it wont go into test mode at all. Will work sporadically but not always an issue.

@HarperandKnowles 10 месяцев назад

Check the plastic bag inside the cabinet for your missing pages. If your machine won’t go into test mode and you are sure you are doing it correctly then you probably have a control board issue. Thanks for watching!

@Solar_Max Год назад

Chip, I have an older Amana; a DLW330RAW that has a problem I can't find an answer to. It locks up in the agitation cycle and causes the motor to stop and make a burning smell. But if I advance the timer to rinse/spin it spins fine and drains as normal. I replaced the timer - that was not the problem. I replaced the main bearing about two years ago it has been working fine until now. I don't see that this model even has a clutch. I took off the belt: laying the machine on its back, rotating the pulley wheel counter clockwise, allows the agitator and drum to rotate freely but together only, but if I advance the pulley wheel clockwise, it locks all movement. I am stuck. Any ideas? Thanks.

@HarperandKnowles Год назад

Oh, Wow! That thing is a dinosaur. Without being able to diagnose it myself I'd suspect you have a transmission problem. If you were my customer I'd recommend you replace it. It has given you many years of good use but its time has come. Throwing money at a machine that old can become really expensive. Check out this video if you'd like to replace it with one that will probably last you as long. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-qlkdxWfTZVw.html Thanks for watching!

@kimrodeffer9225 10 месяцев назад

I’m going to assume as my lid lock will not light up and I just get the clicking back and forth that it is the lid lock? And how do you get the machine out of test mode or does it automatically shut itself off?

@HarperandKnowles 10 месяцев назад

If it just click, click, clicks constantly then it is the lid lock. Yes, the machine will time out and return to normal mode on its own. Thanks for watching!

@XsavioR38 Месяц назад

Boss, i followed it all, it passed but i still get magic smoke smell from the washer? Any ideas? some sorta electrical component smoked but it all works.

@HarperandKnowles Месяц назад

I'd start at the wall receptacle examine for hot spots. Open the console and look around in there. Then turn it up and look around in there. If its next to a dryer I’d examine it too. Thanks for watching.

@MartinRodriguez-gx9cs Год назад

So i ran the test on my amaña washer and when I got to the final step/ agitation all I got was a buzzing grinding noise. Nothing moved. Would you know what I would have to replace?

@HarperandKnowles Год назад

Without being able to diagnose your problem myself all I can offer is my best guess. I would suspect that the shift actuator isn't moving the splutch from spin to agitate. I would also remove the splutch and check it for ease of movement. Thanks for watching!

@soniatsai7106 Месяц назад

Literally saved my bacon thank you

@HarperandKnowles Месяц назад

You are so welcome. I’m so glad my video helped you. Thanks for watching!

@Dee_Shakur 10 месяцев назад

Hi do you have video step by step how to replace valve body ? And can I buy it from home depot ?

@HarperandKnowles 10 месяцев назад

Here is a video that will show you how to do that, ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-qq37YBKr3q8.html. Thanks for watching!

@francheskairizarry6145 2 месяца назад

If the drain pump is not functioning will it not allow it to move past the sensing step?

@HarperandKnowles 2 месяца назад

Go through the diagnostics in the video and determine which component is faulty then replace it. Thanks for watching!

@XeniaSuaiden 11 месяцев назад

My machine won't turn on, I tried the breaker and changing the plug around. Not sure if there's any troubleshooting for this in the manual, but there's only one way to find out! Gotta go get my screwdriver. 🙂

@HarperandKnowles 11 месяцев назад

You got this! Thanks for watching!

@DeAngelaMcClain Год назад

Love your videos. My washer just stopped working after I did a couple loads days before. I was able to get into manual diagnostic mode but the start button won't work. The led light is on in the back of the board. Any ideas what I can try. I checked everything did the lid 6 times but the start button still won't work..thanks

@HarperandKnowles Год назад

Thank you for your kind words! I'm happy to help, but I'll need a bit more information. Could you please let me know the make and model of your washer? Additionally, have you checked if the start button on the console is actually making contact with the switch soldered to the board? Once I have this information, I'll be better equipped to offer some suggestions. Looking forward to helping you get your washer up and running again!

@DeAngelaMcClain Год назад

@@HarperandKnowles Thank you for your response your awesome.. the model number is NTW4516FW3 I took the board out and looked at the button and it pushes down but still didn't turn on..

@HarperandKnowles Год назад

If you aren’t getting any response from your start button you probably need to replace the board. You can also check the capacitors on the board for swelling or popped tops. Sometimes changing a bad capacitor will fix a board issue. I hope this helps but not being able to examine the machine myself limits what I can do for you. You might be able to find a reasonably priced board on eBay.

@DeAngelaMcClain Год назад

@@HarperandKnowles You have been most helpful thank you so much. I'm following you page for more great repair knowledge. 🙂

@davidwilkinson9385 4 месяца назад

Thanks so much for your excellent concise and detailed diagnostic process. I only had one question will the machine not even enter this mode if there’s no water pressure on the valves.

@HarperandKnowles 4 месяца назад

No, it should go into diagnostic mode with or without a water supply. Thanks for watching!

@davidwilkinson9385 4 месяца назад

@@HarperandKnowles thanks yeah this one is not responding at all, when you plug it in you hear a quick faint what sounds like the motor wanting to engage , then nothing. I’m suspecting the control board. Is there an out put in the board I can look for that would confirm whether or not the board is an issue?

@davidwilkinson9385 4 месяца назад

This is an Amana NTW4516W3

@HarperandKnowles 4 месяца назад

Try holding down the start button for about 30 seconds or more. Then try it again.

@davidwilkinson9385 4 месяца назад

@@HarperandKnowles tried that twice still no go.

@hey-kt7gr 11 месяцев назад

Hi, I have a question. My amana washer washes Ok but when it's complete the spin cycle the clothes comes out little wet . I have replaced Washer Pulley Clutch Kit But still cloth coming out too wet to be put in the dryer? What you think Thank you

@HarperandKnowles 11 месяцев назад

No idea. That's something I would have to investigate in person to make a determination. I have seen a dripping water valve rewet the clothes, but that's my only guess at the moment. Good luck with your repair. Thanks for watching!

@danielleclair5848 7 месяцев назад

I think my issue is either the valve body or the control board I’m about to try the doing the diagnostic test right now but my issue is basically the machine will run auto sensing but the light will switch to wash after and it will just stop there it won’t fill up or spin or do anything else I can change it to the rinse cycle and it works just fine but it will not start the wash cycle If anyone has advice I’d love to hear it Edit: it’s the cold water screen the hot water runs the whole machine I just need to clean out the cold water screen and hopefully it’ll be fixed

@HarperandKnowles 7 месяцев назад

Glad you solved your issue, thanks for watching too!

@ginofontana9069 6 месяцев назад

So mine wont stop filling until its spilling out, and the drain pump doesnt work unless the tub is almost completely empty already, all other parts of the auto test ran except the drain and i cant manually work the pump with manual test function. However it automatically drained once i syphoned almost all the water from the tub. Im so stumped

@HarperandKnowles 6 месяцев назад

It sounds as if you’re having issues with the pressure transducer on the control board. Take the hose loose from the control board and blow back through it to clear any blockages. With no water in the tub reconnect it to the control board. Oh, and make sure it is connected well to the side of the tub. You may have to reach up under the machine and do this. You might also have a small hole in the pressure hose. If you are still having issues, your pressure transducer is not functioning and you’ll have to replace the control board. Thanks for watching!

@BillBobbitt 3 месяца назад

The bezel that holds the door lock in place has one of the ears broke off and I can't find it anywhere. Suggestion?

@HarperandKnowles 3 месяца назад

Replace the switch. Thanks for watching!

@Cheycheyt1995 9 месяцев назад

My lid locks for the diagnostic test but not for the wash cycle, so I need to replace the lock on it?

@HarperandKnowles 9 месяцев назад

There are models where the lid doesn't lock during the wash cycle but only during the rinse and spin cycle when the spin basket is moving. If your lid lock passes during the diagnostic test then it is probably alright. I would suspect the control board if your machine passes the diagnostic test but doesn't work during a the wash cycles. Thanks for watching!

@janieelliott2140 7 месяцев назад

I’ll start my washer and when it’s in sensing mode it will stop filling and start making a clicking sound. If I open the lid and close it again it will stop clicking and start filling again for several seconds before it’s back to clicking. It will do this repeatedly until it completes the sensing cycle and when the clothes are done washing I’ll still have detergent stains. I’ve tried using pods and liquid and a normal amount as well as a small amount of detergent and still can’t figure out what’s wrong.

@HarperandKnowles 7 месяцев назад

Change the shift actuator. That should fix your problem.

@tshaunscales8086 3 месяца назад

Mimes refuses to go into diagnostic mode. Any help or is it the control bad?

@HarperandKnowles 3 месяца назад

I’ve only had a few that won’t go into diagnostics mode and yep, it was the control board. Thanks for watching!

@christineleary1688 10 месяцев назад

Hi! This video is great!!! I will begin my search for a solve again but thought I’d ask…. My Amana will go through the whole wash cycle, but enough water is not being spun out of the clothes at the end of the cycle. So when the washing machine is done, my clothes have to be wrung out and there’s so much water in each of them I can’t wring them out thoroughly. There is no standing water in the tub. It’s just all in the clothes… Any ideas?

@HarperandKnowles 10 месяцев назад

If the clothes are just lying there and not pushed up against the side of the spin basket they didn’t spin out. That could be a shift actuator or splutch or belt issue. If they are up against the side that could be a pump or leaking water valve issue. Unfortunately I can only guess without being able to diagnose the issue myself. Thanks for watching!

@christineleary1688 10 месяцев назад

@@HarperandKnowles oh! Hmmm…. I think maybe they were just laying there

@christineleary1688 10 месяцев назад

Trying to decide if I should try to repair this myself or just get rid of it. I purchased it from someone on Facebook marketplace who had just bought a home and had their own washer and dryer so they were getting rid of this one.

@vs1753 10 месяцев назад

@@HarperandKnowles thank you for the great info!!!

@HarperandKnowles 10 месяцев назад

My pleasure! Thanks for watching!

@charitypotts2588 7 месяцев назад

My Amana washer fills up,agitates on wash cycle, drains,fills up on rinse cycle then drains&goes back to wash cycle. Will not agitate or rinse my clothes.Also clothes don't come clean and are still pretty wet.I replaced the shift actuator.Did not fix the problem. Can you help me?It's NTW4516FW3 model.Only about 3 years old

@HarperandKnowles 7 месяцев назад

This sounds like a cold water valve problem. What I would suspect is your cold water valve isn’t flowing enough water into the tub before it times out. All rinses are cold water only. It may be flowing enough during the wash cycle because it is flowing warm or hot water. Do the diagnostic check as in the video for the cold water valve. Thanks for watching!

@XXXXDarkCaesarXXXX 4 месяца назад

No Led lights, when I un plug and reply it makes a sound as if getting ready to run then stops 🤔

@HarperandKnowles 4 месяца назад

Try holding down the start button for about 30 seconds and lift and shut the lid. Thanks for watching!

@debSilbert День назад

What if pressing the Start button doesn't do anything? That's what my tenant is telling me. Not sure I can even move into troubleshooting.

@HarperandKnowles 18 часов назад

You should disregard what your tenant says and diagnose it yourself. If the pump is running, hold down the start button until,it stops. Open and close the lid and press start. Or just hold down the button for thirty seconds and see if that fixes it. Thanks for watching!

@robertyoung4940 Год назад

My Amana washer is making a loud noise on the wash/rinse cycle, what causes that problem??

@HarperandKnowles Год назад

Watch this video ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-rXDETg8vaRY.html. It may have your answer. Thanks for watching!

@TinaYoung-ub9gr 2 месяца назад

I have this Machine it trips my outlet any help i have the outlet replaced

@HarperandKnowles 2 месяца назад

I wouldn’t be able to help you without seeing the machine for myself. There is a dead short somewhere in it. Thanks for watching!

@Xx_eeveemocha_xX 10 месяцев назад

Hi.. my amana stop with full load of water … the lid is lock and there no power… I try unplug n plug back on there still no power … so I have to unscrew it from the back to get the lid open…. can I still do the diagnosis with full clothes n water in it or I have to empty it out first? It look like I need to replace a lid switch right ?

@HarperandKnowles 10 месяцев назад

Make sure you have power to the receptacle that it is plugged into. You can put it into diagnostic mode and select the water pump to pump the water out. You can also try to unlock it that way. If you get it into diagnostics turn on the water pump, drain it, leave the pump,on and select the spin mode to spin your clothes out. Thanks for watching!

@HarperandKnowles 10 месяцев назад

Unfortunately I wouldn’t be able to help you without being able to trouble shoot it myself. If there is power at the wall socket then you have problem with the control board’s power supply or the power cord.

@charleswebb5128 6 месяцев назад

Can diagnostic be done with machine tilted back,so I can see underneath?

@HarperandKnowles 6 месяцев назад

Why not put a couple boards under the legs, set your cell phone to record video and slide it underneath. It could be dangerous trying to tilt it. Gyroscopic forces, you know?

@charleswebb5128 6 месяцев назад

Actuator is working,but no spin. Could it be the capacitor?

@charleswebb5128 6 месяцев назад

Trying to be accurate.

@HarperandKnowles 6 месяцев назад

Use the book on the inside left corner of the cabinet to check the fault codes. That will get you on the right track. A no spin situation can be many things. Lid lock/lid switch, shift actuator, tachometer, motor, belt, splutch, control board. I’d check the tachometer, that’s a common issue, but the fault codes will guide you to the solution.

@charleswebb5128 6 месяцев назад

Thank u.

@toofloyd5325 2 месяца назад

The error was F7E1 Amana said change the shifer assembly first ? If this washer is giving you that error code is that definitely the problem?

@HarperandKnowles 2 месяца назад

That would indicate a problem with the motor speed sensor. Since the speed sensor is located in conjunction with the shifter that would be the appropriate thing to do. Thanks for watching!

@toofloyd5325 2 месяца назад

Well I just went through every cycle manual and every thing worked. I just don't see how it would be the shifter assembly if everything worked in manual mode! Right? At the end of the video you said if ever thing works it is probably a control board ? What would you change if everything worked manually the control board , or bc it gave you a code F7E1 would you change the shifter assembly ? Thank you for the feed back!

@HarperandKnowles 2 месяца назад

Watch this video and test the tachometer. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-8wau6bhIvUQ.htmlsi=qDZ4TEhtQGJcx8HI. If it fails the test replace the shift actuator.

@kristelthacker2078 Год назад

I have a Amana washer (about 13 months old). The lights just went out and there's a draining sound (even though there's no water). Also the lid won't lock. Any ideas? I tried running the diagnostic (hoping the lights would come back on) but no luck.

@HarperandKnowles Год назад

Hold down the start button until the drain pump goes off. It sounds like it’s in a suds lock.

@kristelthacker2078 Год назад

Thank you so much! For future knowledge, what causes suds lock?

@HarperandKnowles Год назад

Using a detergent that isn't HE (high efficiency) will cause it, something on your dirty clothes that caused an over abundance of suds, but mostly it's just a control board glitch. Probably won't happen again. It's just one of those things. I'm glad I could help you. Thanks so much for watching my channel.

@darkyt8640 Год назад

This is what mine is doing did it work

@konadayz426 3 месяца назад

What if on agitate mode it only goes cw then nothing when it supposed to go ccw

@HarperandKnowles 3 месяца назад

I think I made a video about this once. Unfortunately I can't remember the title. Anyway it could be a couple things. First I'd change the capacitor and if that doesn't work I would suspect the motor. Thanks for watching!

@konadayz426 3 месяца назад

@HarperandKnowles I checked the capacitor it's good 50 microfarads. I ohm the drive motor windings. I thought it was the ccw windings but cw and ccw motor windings are all within spec's. I've checked everything only thing I can think is the control board

@user-bc7dp9ki2k 9 месяцев назад

Can these diagnostics be run with the agitator removed?

@HarperandKnowles 9 месяцев назад

Yes they can. Thanks for watching!

@saundrarichardson1471 7 месяцев назад

My amana of washer started button will not work. What can I do to fix it

@HarperandKnowles 7 месяцев назад

You can try several things. First hold the button down for about 30 seconds. Then lift the lid and close it and push start and release it. Next unplug the machine for 2 minutes, plug it, lift the lid and close it then push the start button and close it. Next try to determine if the button is stuck down. You can remove the back panel then with a putty knife depress the clips at each side of the console and lay it down. Pull the knob off the front and then remove the control board and turn it over to examine the button switch on the board. I hope these ideas will help you. Thanks for watching!

@mvooquendo4244 11 месяцев назад

I did the test and got the lid light on, wash, final spin and cycle complete lights on. Now what. Can you help me please. I already put the clothes in there and they are wet because it drained my water out before it even started.

@HarperandKnowles 11 месяцев назад

Put it into test mode, lock the lid, turn it to the pump test and turn the pump on. Don’t turn the pump off. Now turn it to the spin mode and spin out your clothes. You shouldn’t try to diagnose a problem with clothes in the machine. Thanks for watching!

@holliesisco2057 10 месяцев назад

I replaced the lock switch ran thr diagnostic and my lid lock light jeeos flashing any suggestions would help please and thank you its amana

@HarperandKnowles 10 месяцев назад

Is this the same issue you had with the original switch? If so check that your striker (the piece on the lid) is not damaged. Take something metallic and be sure there is a magnet in it. If both switches are acting the same then you probably have a control board problem. Or, it is possible but rare, you have a defective switch they sent you. Thanks for watching!

@holliesisco2057 10 месяцев назад

@@HarperandKnowles no the last switch just kept clicking I was just getting ready to order one to see if that was the problem because the new switch didn't come with one ....thanks so much im gonna try it now

@mrmickel4341 5 месяцев назад

It starts its cycle. And will go through all the cycles over and over until unplugged.

@HarperandKnowles 5 месяцев назад

Yep, I think you’re right. The control board is malfunctioning. Thanks for watching!

@luisvalentin8108 Год назад

❓️My whirpool stop in rinse led and don't fishish the cycle. I do all in video and my washer do all the works for the cycle ( spin, agitation, wather H & C, wather pump, all work). I Chek the code and the first led sens, rinse, final and cycle turn ON. And then the only LED turn on its the Cycle. I'm not sure if the code is F3 E0. Where I can find this codes how to read it or WHT problem I would Have❓️ Model WTW4616FW2

@HarperandKnowles Год назад

The F3 E0 code is a fault with your pressure switch. Check for a crimped line, loose hose connection or it could be the transducer on the control board is bad. If that’s the problem then you’ll have to change the control board. El código F3 E0 es una falla en su interruptor de presión. Verifique si hay una línea doblada, una conexión de manguera suelta o podría ser que el transductor en el tablero de control esté dañado. Si ese es el problema, tendrás que cambiar la placa de control.

@luisvalentin8108 Год назад

@HarperandKnowles I check the clear line and it's good. And I have a Good pressure inlet to the washer. How can I find the list code of the washer and the correct reading. Thanks from Puerto Rico 🇵🇷

@HarperandKnowles Год назад

The error fault codes are found in the service manual. The service manual can be found in a plastic bag at the upper left inside corner of your washing machine’s cabinet. Los códigos de falla de error se encuentran en el manual de servicio. El manual de servicio se puede encontrar en una bolsa de plástico en la esquina interior superior izquierda del gabinete de su lavadora.

@dannyprince597 6 месяцев назад

I have an Amana washer. Cold water not coming out. Hot water is good. Replaced water inlet valve. Still no cold water. Suggestions?

@HarperandKnowles 6 месяцев назад

Perhaps there is something wrong with the water supply to the machine. Take the cold line from back of machine and run it in a bucket to see if you have good flow and no hose kinks. If that’s good try the hack in this video Amana Washer Making Noise When Filling | Hack This Issue ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-qq37YBKr3q8.html while you reorder and get a good valve. Thanks for watching!

@dannyprince597 6 месяцев назад

Thank you for the video suggestion. That was helpful. I installed a new inlet valve and still no cold water coming out. Is there any other remedies for this or is the inlet valve definitely the problem?

@HarperandKnowles 6 месяцев назад

Did you try the hack described in the video I suggested to check and see if the cold water valve is the problem?. If not here is what to do. First insure that hot water flows through the hot water valve body. You can do this with the diagnostic check. Now, attach the cold water hose to the hot water valve. Next, swap the wires attached to the cold water solenoid and the hot water solenoid. You have to do this for the machine to work properly because all your rinses are cold water. Now check for cold water flow using the diagnostic check. If you still don't get cold water you have a wiring or control board problem. If it does then you have a water valve problem. You can also check the cold water solenoid for continuity. If the solenoid is broken you can use a good one from your old valve to fix it. I hope this helps!

@dannyprince597 6 месяцев назад

I’ll give this a try. I’ll update on the results. Thank you for your time 🙏

@csmith563 Месяц назад

And if all lights stay lit, can hear 'drain pump grinding, what then?

@HarperandKnowles Месяц назад

Try holding down the start button about 30 seconds or until then pump and lights go off.

@csmith563 Месяц назад

@@HarperandKnowles Will try, thank you..

@FantasticFaker 6 месяцев назад

When doing these test, particularly the spin agitation test, the lights just flash. Does that mean it fail?

@HarperandKnowles 6 месяцев назад

Make sure you lock the lid before doing spin and agitation test. You can lock the lid by entering test mode and with no lights on press the start button and the red lid lock light should come on. Then dial in your other test. Thanks for watching!

@FantasticFaker 6 месяцев назад

@@HarperandKnowles i did. It’s red and locked but still nothing happens to start the spin test. Is my actuator bad or lid lock not working properly?

@HarperandKnowles 6 месяцев назад

Probably your shift actuator.

@coreyhowell8893 17 дней назад

As soon as I plug mine in it starts to try to fill. No lights come on and the lid being open or closed doesn’t stop the machine. I have to unplug the machine for it to stop trying to fill

@HarperandKnowles 17 дней назад

Change the water valves. Thanks for watching!

@FantasticFaker 6 месяцев назад

In diagnosis mode, When I hit start when testing the spin, the lights flash and nothing happens.

@HarperandKnowles 6 месяцев назад

Be sure you lock the lid first or the test will fail. If it still doesn’t spin I’d change the shift actuator first.

@FantasticFaker 6 месяцев назад

Lid is locked. And replaced actuator and splutch. You can hear the motor wanting to spin if you reach down and give it a shake it starts spinning. Is that just a bad motor by the way this happened after washing a very large comforter

@HarperandKnowles 6 месяцев назад

I'm thinking the shake could be nudging the basket enough for the motor to start. That points to a weak capacitor. I'm guessing here so let me know if you find a solution.

@SmokingCzar 9 месяцев назад

My washer will only fill with cold water when I open and then close the lid.. when it stops to sense level (or whatever it periodically stops to do), it goes to straight hot water until I open and close the lid again.. I have to stand there opening and closing the lid to keep it from filling with all hot water. Why? Also, my washer will not do anything, including fill with water, unless the lid is closed, so when I am in diagnostic testing, and I open the lid to see if water is flowing cold, won't it stop and thus not let me hold my hand under the flow to see what the temp is?

@HarperandKnowles 9 месяцев назад

Okay so this doesn’t make sense to me. In diagnostic mode you can lift the lid to check the water valves. You can also turn off what you think is your hot water valve on the wall and if you are still getting hot water your hoses are swapped.. From what you are describing I’m thinking you have your hoses swapped around. Let me know what you find. Thanks for watching!

@SmokingCzar 9 месяцев назад

@@HarperandKnowles I passed all the diagnostic tests... perhaps the problem corrected itself? It was bizarre to have to lift the lid and close it to get the cold water to flow in... I had to babysit it the whole time to make sure the load I was doing wasn't going to be steaming hot water. I hope it doesn't repeat. Unless the water hoses can move themselves, it isn't that. They have always been correctly attached. It would start with cold water, and a couple seconds later it would stop, do some adjustment (I guess?) then start filling again, but this time steaming hot water, so I would open the lid and close it and it would flow cold water, until the pause and "adjustment" a couple seconds later and the hot water.. it was annoying to say the least.

@austiningram4103 11 месяцев назад

Tried to follow the steps in this video, however there is just no response. Flipped the breaker, closed the 6 a bunch, nothing. Not a single light is coming on. I have the same one as the one in your video

@HarperandKnowles 11 месяцев назад

Try plugging a lamp or radio into the same receptacle. If it doesn’t work it’s a power problem. Check your power cord for damage. Then suspect the power supply part of your control board. It reduces from 120 volts to 5 volts DC for some components. If it’s dead you’ll need a new control board. Thanks for watching!

@brandiebowles5689 3 месяца назад

My lid lock just blinks on and off and won’t do anything else

@HarperandKnowles 3 месяца назад

Change it. Thanks for watching!

@arkansasfirewolf 8 месяцев назад

My washer stops with a full load of water and only makes a buzzing sound when it comes time to spin out.

@HarperandKnowles 8 месяцев назад

You might have a bad water pump. Thanks for watching!

@user-ux6hy4xm8r 9 месяцев назад

My 5 year old Amana won't gol into wash mode...ligh keeps blinking

@HarperandKnowles 9 месяцев назад

Try holding down the start switch until the light stops blinking. Thanks for watching!

@kingwalter1 8 месяцев назад

I cant load large loads. It makes a loud noise . It goes through the cycle but doesn't wash.

@HarperandKnowles 8 месяцев назад

You haven’t provided me with enough specific information to give you an educated guess as to what may be the problem. Thanks for watching!

@kingwalter1 8 месяцев назад

It just loads small and medium amounts of clothes. If I go larger the agitator will not move . It will cycle but not wash

@HarperandKnowles 8 месяцев назад

You might have striped splines on your agitator or on the large pulley under the machine. Your gearbox might be failing too. I can only guess without being able to diagnose it myself. Good luck with your repair!

@fatdaddysdiy3172 3 месяца назад

Thank you Chip for all of your content. It’s very informative and helpful and is appreciated. I have a washer that I have gone through the manuel diagnostic steps and everything checks out but the machine stops mid cycle and refuses to advance. I bought a used control board on eBay however it does the same thing so I guess the machine might be used for parts. Thanks Chip for the education and keep up the good work👍

@HarperandKnowles 3 месяца назад

Sometimes, when a machine stops in mid-cycle, it can be very challenging to diagnose. A lot of times, the test all seemed to work correctly. If it stops on the wash cycle, it's usually a splutch or shift actuator problem, and if it stops on rinse, it's almost always a cold water valve problem. Sometimes, there will be an obstruction in the pressure hose that will cause weird behavior. Just remove the hose from the control board and blow through it to clear this issue. Thanks for watching, and good luck with your repair!

@juanmangerita 3 месяца назад

My machine stops before rinse cycle. It's Amana . Any help

@HarperandKnowles 3 месяца назад

Try washing on cold. If it stops before washing change the water valves.

@juanmangerita 3 месяца назад

@@HarperandKnowleswill check , thank you.

@juanmangerita 2 месяца назад

Hi. I replaced the hot and cold valve solenoid valves. Machine fills up but when the wash light comes on only a hum and or click is heard but no wash.. any help will be appreciated

@HarperandKnowles 2 месяца назад

It could be the shift actuator not moving to the correct position or the capacitor or even the motor. Go through the diagnostic process and see if you can figure it out. Thanks for watching!

@juanmangerita 2 месяца назад

@@HarperandKnowles thanks once again

@mrmickel4341 5 месяцев назад

Ok. Here is my issue. Amana washer just starts when plugged in. No light show. Cannot get into reset mode.

@HarperandKnowles 5 месяцев назад

Hold the start button down until it stops. Thank me later!

@mrmickel4341 5 месяцев назад

Well I'd love to thank you but unfortunately it just kept going. Board is bad?

@HarperandKnowles 5 месяцев назад

By going, do you mean you hear the water pump running?

@perlavilla6159 11 месяцев назад

My washer is turned off but keeps sounding like it’s draining ??

@HarperandKnowles 11 месяцев назад

Hold down the start button about 20 seconds or until the pump stops. Thanks for watching!

@badass457 9 месяцев назад

Mine won't do the first test?? So now what??

@HarperandKnowles 9 месяцев назад

So when you try to do the lid lock test it fails? If so, change the lid lock! Thanks for watching!

@drrd4062 5 месяцев назад

What genius came up with this ? Wouldn't a single reset button suffice? A consumer could do this. But now a service call is warrented. Imagine that!

@HarperandKnowles 5 месяцев назад

Thanks for watching!

@debraweaver1313 10 месяцев назад

Why is my washing machine not filling up all the way to a full load?

@HarperandKnowles 10 месяцев назад

Modern washing machines have got to meet new EPA standards for water consumption. Perhaps this is normal for your machine. But it could be another issue related to the pressure transducer on the control board. Unfortunately I can only guess without being able to personally diagnose your machine. Thanks for watching!

@debraweaver1313 10 месяцев назад

@@HarperandKnowles this is brand new like three months old four months old I bought it at Lowe’s. My number did not get you know they warranty which I should have so sorry I don’t know what I need to do. Where are you located because I’m in South Carolina.

@HarperandKnowles 10 месяцев назад

I’m in central Louisiana, way too far for a service call!!! I’m sorry you’re having trouble with your washer, perhaps you should contact a local service technician.

@TheArtofMares Год назад

My washing machine is stuck on sensing fill

@HarperandKnowles Год назад

So, have you done a diagnostic check like described in the video?

@luisvalentin8108 Год назад

@HarperandKnowles Год назад

I would suspect the lid lock if everything else is working. Thanks for watching!

@HarperandKnowles Год назад

Sospecharía que la tapa se bloquea si todo lo demás funciona. ¡Gracias por ver!

@brittanyking4355 Год назад

My washer is not washing ???😢😢😢

@HarperandKnowles Год назад

You should follow the process in the video to diagnose what's wrong. Thanks for watching!

@julieoliver8170 2 месяца назад

Won't even go to diagnostics cycle.

@HarperandKnowles 2 месяца назад

You may have a bad control board. Thanks for watching!

@julieoliver8170 2 месяца назад

What a P.O.S. It drains and fills at same time

@12345678904151 Месяц назад

Chatgpt is faster

@HarperandKnowles Месяц назад

Indeed! I wonder how folks will find a purpose in life when the robots do everything for us???

@Mike-zy8in 4 месяца назад

My bro go RU-vid - are you a good person by living waters

@HarperandKnowles 4 месяца назад

Well, I’m not sure what the question is but thanks for watching!

@Mike-zy8in 4 месяца назад

@@HarperandKnowles sorry for the confusion bro..I meant go RU-vid a video called - are you a good person. The author of this video is living waters.. check it out

@HarperandKnowles 4 месяца назад

Thank you for your contribution to our community. However, it's important to note that your recent comment does not engage with the specific content shared on this channel. While we appreciate your enthusiasm for promoting additional videos, such actions unfortunately do not align with RU-vid's Community Guidelines and Terms of Service. According to RU-vid's policies, 'Any method that infringes upon our guidelines, may result in content removal or potential channel takedown. This applies to actions taken directly by you or through a third party. Genuine engagement is recognized when the primary intent of a user is to interact authentically with the content provided.' We encourage you to focus on meaningful and relevant engagement with our videos, which contribute positively to our community and adhere to RU-vid's established standards. Thank you for understanding and your cooperation in maintaining a respectful and engaging community space.