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How to DIY fix your Mazda CX-9 Touch Screen problems! Delamination, spider cracking, ghost touch 

CUESCREENS
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Having issues with your Mazda Connect 8” touchscreen Display found in every 2016-2019 Mazda CX-9? TK49-611J0-B
Frustrated by a $1,500+ dealer quote to fix it along with a 6 month backorder?
You’ve come to the right place. Many vehicles are experiencing delamination, causing a bubbling or peeling appearance that we refer to as delamination.
The Mazda bulletin calls “spider cracking” or “internal cracking” on the service bulletin SA-008/18, but it is technically described as delamination.
This leads to many issues- unresponsive or frozen touch, random or erratic touch, almost like it has a mind of it’s own. Sometimes the display will randomly call people or change settings by itself. This makes your Mazda nearly unusable.
Theres no need to waste time and money at the dealer.
You can easily fix this in under 10 mins.
The dealer would have you replace the entire display assembly; however you can just replace the touch screen which is the only bad part. Everything else on the display can be reused. This results in a much lower cost as we are reusing 90% of the display assembly.
The factory recall only covered 2% of CX-9’s produced so many people are left without a good solution- until now.
We have engineered replacement display panels that utilize improved technology bonding and will not fail again.
It's a simple DIY video as shown here and no need to hassle with dealer appointments, diagnostic fees, return visits, dropping your car off, etc.
Order at www.cuescreens.com/product-pa...
Watch out for the numerous Chinese replicas on ebay that have copied our design- they are sub-par quality, offer no support or warranty, and will last one month.
00:12 New release announcement
00:20 Compatible models
00:33 Common issues- delamination, touch
01:03 Why is this happening?
01:17 How cuescreens is superior
01:25 Recall and failure rate
01:55 An improved design
2:33 Tools needed for DIY
2:45 Removing your display from the vehicle
5:10 Disassembling display unit
9:50 Install new touch screen

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19 ноя 2023

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Комментарии : 26   
@glandau8059
@glandau8059 2 месяца назад
My friend thank you so much you are awesome. Total time 37 minutes extra step was removing the inner liner ... I'm very grateful for your tutorial on saving me some serious cash. The stealership will not prevail. Thank you again.💯💢💥
@autobot0225
@autobot0225 Месяц назад
Thank you for the tutorial. Just did the screen replacement on my CX9 and it worked!! I definitely recommend giving it a try. I bought the screen for $48 on Amazon.
@Teigue51
@Teigue51 3 месяца назад
Thank you sooo much. This video AND your product made this easy to repair. The dealership and the additional warranties would not cover this repair. I watched the video several times before committing to this project and the only hiccup was my being able to access the back of the screen to remove it due to my big head. 😊
@bryansteed5916
@bryansteed5916 28 дней назад
Awesome video! Thanks so much as this was exactly what I needed to find. Took me about 45 minutes because I’m no ninja at getting behind the screen while hitting the windshield. Best advice came from the comments that you don’t have to remove the motherboard from the LCD screen. You just need to remove the bottom fat ribbon and the other two small ones can stay attached to the LCD. Touchscreen worked great afterwards and everything!
@marcushuffman3234
@marcushuffman3234 6 месяцев назад
I bought one of these from Cuescreens for my 2018 Grand Touring CX-9 after Mazda refused to honor any kind of warranty and gave me all kinds of runaround. Fantastic DIY video and the installation was very simple...following the video's insights into the nuances of the install. Took me about 30 minutes and it works great! Cuescreens may be more expensive than Amazon and ebay offerings, but definitely worth it!
@CUESCREENS
@CUESCREENS 2 месяца назад
You get what you pay for
@jerseysama
@jerseysama 7 месяцев назад
Finally a great video on how to. Thank you!
@sreenivasradhakrishnan1147
@sreenivasradhakrishnan1147 2 месяца назад
Thanks so much - buddy you helped me save a couple of thousand - Yes my "Stealer" quoted 2.2K for correcting this and this darn thing happened a couple of months after my vehicle ran out of warranty. Took less than 20 minutes to complete this. Two things for anyone who might find it useful. 1). I did not remove the mother board and took the LCD with the motherboard in place. 2) Touch screen did not work the first time around and so I unassembled and pushed the screen connector back in place. A recommendation thus to anyone trying this is - before you re-assemble, connect the device back to the car and test if touchscreen works before putting it all together. Would save a little bit of time and scare :-). Peace and Love.... Thanks again buddy for creating and sharing this video.
@naterea479
@naterea479 5 месяцев назад
Why the need to take the motherboard off if it’s attached to the lcd which lifts out on its own?
@aeiounix
@aeiounix 2 месяца назад
The clip on the bottom at least needs to be removed from the motherboard. But you make a good point.
@openliquor
@openliquor Месяц назад
Thanks for this comment, it saves a step, and you only need to detach the one connector (not all 3).
@aeiounix
@aeiounix 2 месяца назад
I completed this install today. Thank you for the video.
@hasanghoul2218
@hasanghoul2218 4 месяца назад
No need to take board of but how you doing to get the new touch work after that on the car i change it but didn’t work on cx9 2019
@araycocoa
@araycocoa 6 дней назад
This is happening to my 2020 CX9, I do not see it on the website. Is this same model?
@araycocoa
@araycocoa 6 дней назад
This is happening to my 2020 CX9, I do not see it in the sight. Is this same model
@Cable-Tie
@Cable-Tie 8 дней назад
Not just 2016-2018 cars - same thing happened to my 2019 cx-9 8 inch screen it sucks
@jmvargaa
@jmvargaa 3 месяца назад
Thanks, I did each step and all fit ok, but the touch screen doesn’t work
@CUESCREENS
@CUESCREENS 2 месяца назад
This means your digitizer cable is not plugged in properly
@Jamesfdooley
@Jamesfdooley 4 месяца назад
My Mazda 6 has the same issue, are you guys going to make a replacement screen for those as well?
@CUESCREENS
@CUESCREENS 2 месяца назад
What year did you need? What size screen?
@alexmack956
@alexmack956 Месяц назад
@@CUESCREENS I also need this for a mazda 6. 2016.
@ernieandreoli7183
@ernieandreoli7183 2 месяца назад
I have a 2019 cx9 base model. I believe its a 7in? The higher models have the 8in vs the 7in. Here is the part number: TK48-61-1J0. I had a local Mazda dealership verify its a 7in. Do you make a kit for the 7inch? Any information would greatly be appreciated
@Nawaf-ti8nl
@Nawaf-ti8nl 4 дня назад
same plz
@tehxii7706
@tehxii7706 3 месяца назад
No option for the Mazda 6?
@CUESCREENS
@CUESCREENS 2 месяца назад
What year did you need? We can get one.
@tehxii7706
@tehxii7706 2 месяца назад
@@CUESCREENS I need one for my 2016 Mazda 6
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