How to fix EPSON Ecotank 2850 Paper Feed and Jam Problems  

How'd you get if off? I have the same model. Thanks in advance.

​@@lindabradford9591did you figure it out?

@@shanna-kayepowell8360 no

I had a little piece stuck and took needle nose pliers in the back where the paper goes and got the piece out, cause I saw no way to remove the back cover. Hope you can help in case it happens again.

@@lindabradford9591 I found out today...the top can come off completely. First, you have to pull out and up the display screen, then pull down another part under(the part with the serial number). Lift gently the display screen and it will lift the top to a small degree. To the left side where the power button is, there is a little sliding part you have to slide it through a little maze thing. Then it will lift completely. Now towards the back, there are two parts you squeeze together to snap out the top. Lol...no screws involve just snap snap....while doing that I accidentally temporarily fixed my feeding issue. The feeding ball at the bottom fell out. I somehow wondered if I can print without it, tried it and it worked, only downside, can only fit one paper in at a time. I saw a video showing how to turn over the printer and put it back in...I'll do that some other time. Right now I have work to do and can't risk it not working again

Never knew there was a door back there, I will try it as soon as I get back to my desk

you can try what i said in the video and/or different paper if possible.

You're welcome!

Me too.

I had the same issue and I repair it a few hours ago after disassemble the device 6 times... The first time I found a torn paper that was 2x2cm from last year (I recognize the document). Then a scan error appeared, I disassemble again and failed but that allows me to understand how to disassemble the upper part of the device entirely. My problem was that my paper can't slide so the last time, I disassemble the whole thing and I really check all the little hole where the paper should slide and I found my bunny's pellet (3mm) in the middle hole... I took it with a barbecue stick with a double sided adhesive paper at the end. I used "Kevin at bch" channel with the video named "100016 scanner error" (there are 2 videos I watched both of them). If you don't have warranty like me anymore, I truly recommend to try this. And make a camera record while you disassemble so that you know the place of every piece. I recommend to be with someone to help because I couldn't do it on my own. I hope this will help !

I would refer to the epson website and user manuals as that printer is quite expensive you wouldn't want to break anything and I can't advise properly as I don't have that model unfortunately.

Thank You @@DanielJohnHowTo

i think i have the same issue! did u end up fixing it?

the part that you squeeze two bits together??

Get a good look at the backside of it it has tracks the gears on the side sit on, it goes in pretty straight

turn volume up, filming inside it should be fine

Omg same thing happened to me!

check the paper is seated right and guidelines are where they need to be.

I have the same crooked paper problem! Despite it being tightly within the blue tabs it drags one side of the paper down and feeds it through at an angle and it folds the corner when it feeds and doesn’t print properly. Printer is 18 months old ET3800 and done 2 whole sets of ink. Thanks for the back panel tip, I will take it off and report back …

if you have tried everything, then it could just be faulty.

if you do a lot of printing and have paper jams it could be the paper because I had the same issue

turn the volume up