Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support
HP making you have to pay a monthly fee in order to use ink and a printer that you have PURCHASED should be ILLEGAL. I will NEVER purchase HP again and will tell everyone I know about this scam of a company.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about using your printer without subscription. I will do my best to assist you. A subscription to Instant Ink Print-by-Page is completely voluntary. You do not have to subscribe to Instant Ink to use your HP printer. If the offer to subscribe is presented when you install the full driver printer software, simply "Skip" the option. Regards, HP Support
I added new black cartridge in my printer i followed all the instructions clean and reset printer then also i can't print in my printer HP deskjet 4826 primter any solution?????
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not printing. I will do my best to assist you. - What exactly happens when you try to print? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support
Bought a new black cartridge 678 for my 5 year old 3545 printer from an HP authorised seller on Amazon. Worked fine for a month (hardly printed a dozen pages) and then suddenly shows Incompatible Cartridge and refuses to print. Removing the black cartridge allows the printing in single color cartridge mode. Have been told to cart the printer to service center (which is a few Km away) and that too no guarantee it will work. Now considering buying a Canon E4570 printer to replace this brick.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with an ink cartridge on your printer. I will do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/6057lSknS Let us know how it goes. Regards, HP Support
I have a problem with my HP printer because after I changed it to a new 305 cartridge (color) on my HP 2320, the blinking is still there, and the new cartridge is not detecting my HP printer. can you help me to try fix it.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blinking light issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/3Vgxcqv Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not recognizing new ink. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2YKLZ1J Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with an ink cartridge. I will do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: bit.ly/3m0izUr Let us know how it goes. Regards, HP Support
Thanks for the reply. The link is working at my end. Please copy the link and open the browser and paste it there and try. If the issue persist, try clearing cache and cookies and try. If the issue still persist, please try another browser. Regards, HP Support
@@HPSupport already follow the steps none of those seem to work in my printer i guess i need to switch a brand. waste my money buying new cartridge and used cartridge to test it. still Cartridge Problem in HP smart app
Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3GrV6qo Regards, HP Support
My printer HP envy 7640 ink originally 62 xxl. Now I can't even find that size anywhere. What should I do with my printer? 62 xl is. Too short door the ink slot. Can anyone help me??
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase compatible cartridge for your printer. I will do my best to assist you. Use the HP Parts surfer to identify the part: splr.io/6053cAZwT And order it via the HP Parts store: splr.io/6054cAZwp Regards, HP Support
This is the worst HP product I have ever bought. Not user friendly at all and had to watch videos to get it set up. Then download an app I didn’t want, then they try to trick you by signing up for plus, then you have to download an app for each device you want to print from. The instructions were unclear and without watching a video I could not get at where the printer cartridges were to be installed. I bought this after having always bought HP, but it’ll be my last. Oh yeah the last printer could be printed to from any device in my network, now they want to spy on you some more so you can’t do that. You need to install their app. I am on a rant and pissed off. You’ve seen the last of my money HP. I DO NOT RECOMMEND THEIR PRODUCT. DO NOT BUY HP is my advice.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are not happy with your printer as you need to create an account for using it and also experiencing issue in inserting cartridges. I will do my best to assist you. May I know the printer you are using? Please let us know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about using your printer without instant ink. I will do my best to assist you. Yes, you can use an HP printer without HP Instant Ink, HP's ink subscription service. You can use standard HP cartridges or purchase ink from other retailers. If you cancel your HP Instant Ink subscription, you can switch back to using standard HP cartridges after your current billing cycle ends Regards, HP Support
3rd fing $50 printer i buy in 3 years, got the "cartridge or account issue" after setting up a full account. Even bought the dang HP INK!!! Joke....rather than get my $50 for printer and my ink returned im going to smash this in my driveway, bye bye HP, Never Again.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving instant ink cartridge error on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6056lfH68 Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving counterfeit ink cartridge message on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: splr.io/6059c0R9V Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are concerned about refilling ink cartridge. I will do my best to assist you. Please refer this document to know whether you should refill ink cartridge: splr.io/6056ciojK Regards, HP Support
