Overall this door is very nice and affordable compared to glass companies. I would suggest .. avoid using the garbage screws for mounting the hinges that come with the kit... I purchased a higher grade stainless screw.
Hello, Betty. Thank you for contacting DreamLine. In addition to applying silicone, we include vinyl that can be cut into 2-inch strips to be placed over the bottom screw heads to protect the edge of the glass. This process is outlined at 9:25. Should you have any further questions, we invite you to contact a DreamLine Shower Door Design Consultant at 866-282-8413 for assistance. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLineShowers.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine. We look forward to helping you soon!
The hinges come pre-set from the factory for an outward swing, which is the recommended use, but they can be adjusted to allow for both inward and outward swing. Instructions for adjusting the hinges are provided in the installation manual. If you need further assistance, please contact our customer support team at 866-731-2244 or support@dreamline.com. We are available M-F from 9am-6pm EST. Thank you.
@@ofiasdfnosdf Sure, the installation manual for the Unidoor Plus can be found here: dreamline.com/media/manuals/UNIDOOR_PLUS_STYLE_F_Shower_Door_Manual_Stack_Ver_3_Rev_2_Link_082022.pdf as well as on our website under the listed features: dreamline.com/shower-doors/dreamline-unidoor-plus-hinged-shower-door-22-to-22-1-2-in-inline-panel_shdr-244507210-01.html.
Your instruction manuals featuring multiple models are highly confusing and difficult to follow. I just spent 30 minutes trying to find a bottom strip that didn't exist, including digging through our trash pile, because the version we received has a foot lug in one corner of the fixed panel. Seriously disappointed with both this video and the written instruction. Instructions should be model specific.... Not one size fits all!
We appreciate your feedback and are sorry for your difficulties. The manuals and the videos are in fact model-specific. There are several Unidoor videos available on RU-vid and it seems you may have been better served by the Unidoor with Support Shelves or even the Unidoor LS videos, both of which show the install of the bottom bracket on the inline panel. The Unidoor Plus - a completely different model - uses U-Channel on the panel. Your comment seems to indicate that is what you were seeing. We're looking at ways to make video selection easier. We also recommend our free Installer Certification webinar held once a month for installers only. Thousands of installers have found it to be extremely helpful. You can obtain more information at icp@DreamLine.com.
This is not true we are installing our dream line currently and the manual does cover a variety of models making it very confusing. We first thought we received the wrong door. The door is beautiful but directions could use a bit of a makeover to make things easier for the installer.
Hi William. Thank you for choosing DreamLine. We apologize that you are having issues with your product. We invite you to contact a DreamLine Customer Support representative at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLineShowers.com. Our hours of operation are 9am-6pm EST, Monday through Friday.
Hello, we apologize for any confusion but the vinyl is supposed to be installed inside the U-channel. This will protect the bottom edge of the stationary glass from any sort of direct contact with the metal U-channel when the panel is installed. The roll of vinyl stripping should be cut into 2 inch pieces and you should place those little 2 inch strips inside the U-channel along the bottom so that the glass panel will rest on top of the vinyl strips instead of sitting directly on top of the metal U-channel. The placement of these vinyl strips is shown in the video around 9:49. Should you have any further questions, please contact our customer support team at 866-731-2244 or support@dreamline.com for assistance. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
Hi Stephen! Thanks for reaching out. Please try this link: dreamline.com/content/find-an-installer If you have any further questions, we invite you to contact our customer service department at 866-731-2244. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine!
The model I have matches the video, however I'm unclear on the instructions at 7:10 into the video when the narrators says to "measure out 3/16" from the vertical edge of the glass". Should the U-channel stick out 3/16" beyond the vertical edge of the glass, or does the glass stick out 3/16" from the U-channel?
Hello Flying Squirrel. Thanks for contacting DreamLine! The mark should be made on the bottom UChannel, 3/16” away from the vertical edge of the Door Glass, providing space between the two lites of glass. That will become the cut mark for the bottom UChannel and should end up being flush with the vertical edge of the panel glass. If you have any other questions, please contact a DreamLine Shower Door Design Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLineShowers.com. Thanks for choosing DreamLine!
I will never buy these models again . The manuals are confusing and not for the correct models and I’ve done two of these models . I would never buy again .