Hi, @PMRJVR! Thank you for your kind words! 🌟 We're thrilled to hear the tutorial worked wonderfully for you! Thank you for being a customer! LG 😊 #Grateful #TutorialSuccess
Thank you so much! My timer had not been programmed in years. I followed your instructions exactly and I reset it in just a few minutes. I appreciate you posting this video.
you prolly dont give a damn but does anybody know of a way to log back into an instagram account?? I stupidly lost my account password. I love any help you can offer me!
@Sebastian Angelo Thanks so much for your reply. I got to the site on google and I'm waiting for the hacking stuff now. Takes quite some time so I will reply here later when my account password hopefully is recovered.
I know it's hi tech, but it's way too much for an old timer vet, so, I switched back to the old ON/OFF switch for peace of mind.! But Thanks for your lecture.!
Hi Hoàng Phương Tran, Thank you for your service! If you do change your mind about trying any of our other Electronic In-Wall Timers you can contact our Technical Support team at 815-675-7000, M-F , they will be very happy to walk you through setting it up. Thank you for choosing Intermatic. Lisa
This video is great. It would be helpful to have a demo on how to program sunset to sunup specific to the EJ600. The video made 6 years ago is very confusing and may have some missing information.
Hi, Deb! Thank you for the comment. We actually have a video that shows you how to program the EJ500 fir Dusk to Dawn. Please note, you will need to reset the timer first, and those instructions are included in the video. The link is here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-yd9UuBAunaQ.html If you need more assistance, feel free to call our technical services team at 815-675-7000, their office hours are M-F 8 AM to 4:30 PM CST. Thank you for being a customer, we appreciate you! LG
How do I know which model I have? Looks like either the Ej500 or 600 - bought house recently and since fall the exterior perimeter lighting won’t come on?
Hi and thanks for the question. The EJ500 has a square battery tray under the 6 buttons. The EJ600 does not. Please let us know if you still need any help identifying it. Actually, you can contact our technical service team at 815-675-7000 or Live Chat on our website. Our office hours are M-F from 8:00AM to 4:30PM CST. Have a great day! LG
I have the EJ500. I just put in new batteries. Before the batteries died it was programmed to only automatically turn on a light at the end of my driveway. The porch lights did not automatically come on when the light at the end of the driveway came on, and we could turn the porch lights on/off and the driveway light would stay on until the programmed off time. After I followed the instructions in this video now only the porch lights automatically come on/off and the light at the end of the driveway does not come on at all. Tried changing that lightbulb but it still would not come on.
Good Morning, Penny! We apologize for missing your comment. Please contact our technical services team for help re-programming you EJ500. You can reach them at 815-675-7000, their office hours are from 8:00 AM to 4:30 PM CST, M-F. They can troubleshoot over the phone. Thank you for reaching out to us, and thank you for being a customer. LG
Thank you for this info! I did need to replace the batteries and then reset again. Now my lights are very dim. They don’t get any darker through the night. What do I need to do? Thank you for your help!
Hi Kasey, thank you for your question. I would recommend you contact out Technical Support team so they can troubleshoot the problem. Please call them at 815-675-7000, M-F 8AM to 4:30PM CST. Thank you for being a customer! LisaG
Hi Bryan, That's an air gap switch. It cuts the power to the timer. If you have any additional questions, please don't hesitate to contact our Technical Support Team.
Hi Dear. Thanks for this helpful video. I have a question regarding "Lobat" display. I know those means that is time for a new batteries. I replaced the batteries for the right number (357/303) but the brand wasn't Energizer, those where Duracel. The situation is this: the screen still showing "Lobat". I checked the battery voltage and it's OK. Do you think that the problem is the beand? Waiting for help. Thank you.
Hi Jose! Happy New Year! Please call our technical services team for assistance at 815-675-7000, Office Hours are M-F 8 AM to 4:30 PM CST. Thank you for being a customer! LG
Ok, I already have 3 of your EJ500's that I bought off of Amazon...nowhere on the Amazon was there a mention about not using it for compact Flourescents and two of them control CFL's. My question is, is there anyway to get rid of the constant flickering of the CFL's while they are in OFF mode (that's the only issue I see/hv with the CFL's)? Also, which item similar to the EJ500 do you have that does work good with CFL's AND Does the EJ500 work well with LEDs? Thx, Curtis
2 quick questions, My switch is positioned in the middle not the far right. Does that matter? Also when I programmed it there was no small d displaying in the corner, does this matter. I’ve noticed my lights stay slightly dimmed on during the non-timer hours.
Hi, kdniecee48! Thank you for the questions. Our goal is to provide you with a better all-around experience; therefore, we recommend you contact our dedicated technical services team to provide assistance and answer all of your questions over the phone. You can contact them at 815-675-7000. Their office hours are from Monday to Friday, 8 AM to 4:30 PM CST. Thank you for being a customer! LG
I have a really old one that is in a home I just purchased. We can not figure it out and none of your videos has the model we have. It shows no0P I set the time and programmed it but the lights still don’t turn off.
Hi, Angelica! Thank you for contacting us. It sounds like you may have one of the old SS series timers, which was discontinued several years ago. You may be able to change the battery and reset it, but there's no guarantee it will work. If you do decide to change the battery, be sure to check the contacts to make sure they are clean. Depending on what it was used for, we have many other options that may meet your needs. For now, here's a link to the Instructions for the SS Series timers. www.intermatic.com/userfiles/documents/ss7%20-%20instructions%20-%20en.pdf Let us know if this is the one you have. Thank you for reaching out to us. All the best, LG
Hello, patnew2717! We're sorry to hear you're having trouble getting your lights to turn on with the EJ500. We have a fantastic technical services team ready to help you. You can reach them at 815-675-7000, and their office hours are Monday through Friday, 8 a.m. to 4:30 p.m. CST. Thank you for contacting us, and thank you for being a customer. LG
I was attempting to set the timer and the display went off... I tried holding the reset button but it remained off and the light is not coming on with the press now
Chalmers, Hello and Thank you for the message. You may need to replace the two SR44/LR44 batteries. Please replace them and let us know if you still require assistance. Thank you for being a customer, we do appreciate your business. LG
Is there any way to use the ST01 as just a timer or does it always have to be relative to the time of day? For instance can the lights be switched on with the push of the button at anytime and then turn off through programming after two hours have elapsed?
Yes, the ST01 is intended to be programmed for specific days and times. Our model EI400WC may be better suited for your needs; it's a countdown timer and doesn't need to be programmed relative to the time of day. If you have any additional questions, please give our Technical Support Team a call at 815-675-7000. They'll be happy to help!
G&D Miller, Thank you for contacting us, and we're sorry you're having a problem with the EJ500. When the display shows "LobAt" that means the batteries need to be replaced. If you need further assistance, please contact our Technical Services team using one of methods listed below. Thank you for being a customer! LG Call: 815-675-7000 Email: techsupport@intermatic.com Chat: Located on the Intermatic Web Site Office hours are Monday - Friday, 8:00 AM to 4:30 PM.
Hi Doug1863, Thanks for reaching out to us. To better serve you, please contact our Tech Support team at 815-675-7000, or you can Chat live on our website. Office Hours are M-F 8AM to 4:30PM CST. Please let us know if there's anything else we can help you with. Thanks for being a customer! LG
Hi Renar, Please refer to the instructions on our website to change the battery - www.intermatic.com/-/media/inriver/13160-9564.ashx/EJ500%20Instructions%20EN. If you have any additional questions, please don't hesitate to reach out to our Technical Support Team. You can get in touch with them at 815-675-7000.
If your timer is randomly turning off it would be advisable to change the year of your unit. The default year is 2003 and it doesnt work correctly on that. Set the year to 2020 and you should be fine. The date doesn't matter. You can thank me later. Peace 2020 sucks.
Hello, We recommend getting in touch with our Technical Support Team before replacing the timer - it may just need to be re-programmed. You can reach our Technical Support Team at 815-675-7000.
