How To Set Up Your PTZOptics Camera For Live Streaming 

Hello! Adding multiple PTZOptics cameras to your live streaming setup using an ATEM Mini should work seamlessly. If you're encountering issues where connecting a second camera causes the first camera to disappear, it might be related to how the ATEM Mini is handling the inputs or a configuration issue. Let's go through a step-by-step guide to set up multiple cameras with the ATEM Mini: Step-by-Step Guide to Set Up Multiple PTZOptics Cameras with ATEM Mini 1. Ensure All Cameras are Properly Connected: Connect each PTZOptics camera to the ATEM Mini using HDMI cables. Ensure that each camera is connected to a separate HDMI input on the ATEM Mini. 2. Check Camera Output Resolutions: Make sure all cameras are outputting the same resolution and frame rate. The ATEM Mini works best when all inputs have matching resolutions. You can adjust the resolution settings through the PTZOptics camera's on-screen display menu or via the camera's web interface. 3. Configure the ATEM Mini: Open the ATEM Software Control application on your computer. Go to the ‘Switcher’ tab and ensure that each HDMI input is set to the correct input source. Check the ‘Settings’ tab to ensure that the video standard matches the resolution and frame rate of your cameras. 4. Verify HDMI Connections: Sometimes HDMI cables can be faulty or not fully inserted. Make sure each HDMI cable is securely connected to both the cameras and the ATEM Mini. Try swapping HDMI cables to rule out cable issues. 5. Power Cycle the Equipment: Turn off all cameras and the ATEM Mini. Power them back on, starting with the cameras, and then the ATEM Mini. This can help reset any handshake issues between the devices. 6. Update Firmware: Ensure that your ATEM Mini and PTZOptics cameras have the latest firmware updates. Firmware updates can fix bugs and improve compatibility. You can check for firmware updates on the respective product support pages: PTZOptics Firmware Updates ATEM Mini Firmware Updates Test Individual Inputs: Connect each camera individually to each HDMI input to ensure that each input on the ATEM Mini is working correctly. This can help identify if a specific input port might be faulty. Troubleshooting Tips Black Screen or No Signal: If one camera shows a black screen or no signal, try reconnecting it to a different HDMI port on the ATEM Mini. Check the camera’s HDMI output settings to ensure they are compatible with the ATEM Mini. Interference or Signal Loss: Ensure that HDMI cables are of high quality and not too long, as longer cables can lead to signal degradation. Switcher Settings: Double-check the ATEM Software Control settings to ensure the inputs are not inadvertently switched off or set to a different source. Example Configuration: Camera 1: Connect to HDMI 1 on ATEM Mini. Set output resolution to 1080p30. Camera 2: Connect to HDMI 2 on ATEM Mini. Set output resolution to 1080p30. Camera 3: Connect to HDMI 3 on ATEM Mini. Set output resolution to 1080p30. By following these steps, you should be able to successfully integrate multiple PTZOptics cameras into your ATEM Mini setup for a seamless live streaming experience. If you continue to experience issues, feel free to provide more details, and I can assist you further. Thanks for checking out our Channel! Learn More: ptzoptics.com/

Hello! Live streaming an amateur tennis event using GoPro cameras can provide an immersive and dynamic viewing experience. To set up a live stream from GoPro cameras to your chosen destination (e.g., RU-vid, Facebook Live, Twitch), you'll need to follow a series of steps. Given you want to stream 8 courts simultaneously, the complexity increases, but it's feasible with proper planning and equipment. Here's a general approach to setting up your live stream: 1. GoPro Camera Setup: Prepare Your GoPros: Ensure each GoPro camera is fully charged and has a reliable memory card. For live streaming, GoPro HERO7 Black or later models are recommended because of their live streaming capabilities. Mount Your GoPros: Position and securely mount your GoPro cameras to capture the desired angles of each tennis court. Consider height and angle for the best view of the play. 2. Internet Connection: Stable Internet Access: Ensure you have a strong and stable Wi-Fi or mobile hotspot connection at the location. Live streaming requires a significant amount of bandwidth, especially for multiple streams. 3. Streaming Platform Setup: Choose Your Platform: Decide on which platform(s) you want to stream your event (RU-vid, Facebook Live, Twitch, etc.). You may need to create an account or channel if you don't already have one. Stream Key and URL: For each platform, obtain the stream key and URL, which you'll need to input into your GoPro or streaming software to direct the live feed to the correct destination. 4. Connecting GoPro to Your Streaming Destination: Direct Streaming (Simpler, Limited Customization): GoPro allows for direct live streaming to platforms like RU-vid and Facebook from the camera when connected to Wi-Fi. You'll need to set up each camera with the GoPro app, linking it to your streaming platform and inputting the stream key/URL. Using an Encoder or Switcher (Advanced, More Control): For multiple cameras, consider using a video encoder or a switcher software like OBS Studio, Wirecast, or vMix. These tools can receive the GoPro's HDMI output (using an HDMI to USB capture card if necessary) and stream to your platform. This setup allows for switching between different cameras, adding overlays, and more sophisticated production values. 5. Testing: Run Tests: Before the event, conduct thorough tests with all cameras and your streaming setup to ensure everything works smoothly. Check the audio, video quality, and internet stability. 6. Day of the Event: Early Setup: Arrive early to set up and troubleshoot any issues. Monitor Streams: Have someone monitor the live streams to switch angles (if using a switcher) and ensure there are no technical issues during the event. Streaming from 8 courts simultaneously will likely require a more complex setup with a switcher or mixing software, given the need to manage multiple video feeds. You might also need additional support for monitoring and managing the streams. Ensure your internet bandwidth can handle the load, and consider consulting with a professional or someone experienced in live event streaming to ensure a smooth experience. Thanks for checking out our Channel! Learn More: ptzoptics.com/

Hello! Are you trying to bring these NDI cameras into OBS or vMIx? Thanks for checking out our Channel! Learn More: ptzoptics.com/

Hello! Experiencing camera drops during live streams can be frustrating, especially when your internet connection appears stable. Here are some steps to troubleshoot and hopefully resolve the issue without needing to restart your computer or OBS during your live streams: 1. Check Camera Connection Connection Type: Ensure the connection between your camera and computer is secure. If you're using USB, try a different port or a different cable. For HDMI connections, ensure the cable is not damaged and is properly connected. Power Supply: Verify that your camera has a stable power supply. Interruptions in power can cause the camera to disconnect. 2. Adjust OBS Settings Video Format: In OBS, go to the camera source properties and experiment with different video formats or resolutions. Sometimes certain settings are more stable than others. Buffering Settings: Adjust the buffering settings within OBS. Set the camera to use no buffer or internal buffer to see if that stabilizes the connection. 3. Update Drivers and Firmware Camera Firmware: Check if there are updates available for your camera’s firmware. Manufacturers often release updates to fix bugs or improve stability. USB Controllers/Drivers: Update the drivers for your USB ports or any capture cards you are using. 4. Optimize OBS Performance Lower Encoding Settings: Reducing the video bitrate and resolution in OBS can decrease the load on your encoder and might help maintain a stable stream. Use Hardware Encoding: If available, switch to hardware encoding (like NVENC or QuickSync) instead of software (x264), which can be less taxing on your system. 5. Isolate the Issue Test with Another Software: Try using another streaming or recording software to see if the issue persists. This can help determine if the problem is with OBS or your camera/setup. Camera Test: Use the camera in a different setup (like directly recording to an SD card or another computer) to see if the issue is specific to the current computer or setup. 6. Monitor System Resources CPU and GPU Usage: Monitor your computer's CPU and GPU usage during a stream. High usage can indicate that your system is being overloaded, which could cause device disconnections. Temperature: Check the temperatures of your CPU and GPU. Overheating could lead to hardware throttling or failures, affecting peripheral performance. 7. Reduce USB Bandwidth Usage If you are using multiple USB devices, especially on the same USB controller, you might be exceeding the bandwidth capacity of the USB bus. Try unplugging unnecessary devices or using a powered USB hub. Implementing these steps should help identify and potentially resolve the issue with your camera dropping out during streams. If the problem persists, it may be useful to consult with the camera manufacturer’s support team for more specific advice or potential repairs. Please reach out to our PTZOptics Support Team Support Numbers: 833-888-9706 or 484 593 2584 Monday -Thursday: 8am to 6pm EST Friday: 8am to 4pm EST Not open Saturday or Sunday. Community Portal: community.ptzoptics.com/s/ Thanks for checking out our Channel! Learn More: ptzoptics.com/

The newer PTZOptics Move SE and Move 4K cameras are compatible with Blackmagic. Older models and other ptz cameras may not work with Blackmagic.

@@PTZOptics Thanks for your response. So what do with the current PTZ cam i have?

Which camera do you have?

@@PTZOptics unfortunately i dont have a PTZ Optics brand but i have SMTAV brand 30x ptz camera.

@@Bernard-H sorry we can’t help you

You can stream off your phone directly to Facebook. You will need a internet connection.

@@PTZOptics I mean is it possible to stream directly to facebook when its connected to the internet. And not directly of the internet of the PTZ camera. Lets say, when Im home. Can I stream on my phone directly om facebook while Im not at the place of the PTZ camera.

Hey AVsetup! - Connecting an external audio source for live streaming with PTZOptics cameras involves several methods, depending on your setup and the specific model of the PTZOptics camera you're using. Here are some common ways to do this: Using the Camera's Audio Input: Most PTZOptics cameras have an audio input port (like a 3.5mm jack). You can connect a microphone or a mixer's output directly to this port. This method embeds the audio into the camera's video stream. Using a Video Encoder or Switcher: If you're using a video encoder or a switcher (like OBS, vMix, or a hardware switcher), you can connect your audio source to these devices. The encoder or switcher will then combine the audio with your video sources (including your PTZOptics camera) before streaming. Using a USB Connection: Some PTZOptics cameras support USB connectivity. You can connect the camera to a computer via USB and use software like OBS or vMix to manage audio sources. This allows you to add audio from the computer or connected audio interfaces. Using a Separate Audio Interface or Mixer: For more complex audio setups, you can use an audio interface or mixer to manage multiple audio sources. The output from this interface/mixer can then be fed into your streaming software or hardware. Network-Based Solutions (NDI, Dante, etc.): If your camera and audio system support network-based protocols like NDI or Dante, you can send both video and audio over the network. This requires compatible hardware and software but offers flexibility and high-quality audio/video transmission. Direct Audio Embedding in Encoder/Software: Some streaming software and encoders allow you to embed external audio sources directly into the stream, independently of the video source. This is useful if your camera does not have an audio input or if you prefer to manage audio separately. Remember, the best method depends on your specific equipment and requirements.

@@PTZOptics Thanks a lot for the detailed explanation. Does the network based solution work without a dedicated PC? What I mean is that can NDI/Dante/something else be used to send audio file (from say, a digital mixer) to the camera's built-in streaming software via ethernet? I know I can route the audio using the 3.5 mm jack, but I am curious if there's a way to avoid the extra cable and get the audio via ethernet. I have a ptzoptics move se for reference.

@@AVsetup that’s a great question and I will raise this with our engineers to see if this is something we can do. Currently I do not believe anything other than the 3.5mm input can be used

​@@PTZOptics Thanks. It would interesting if there's a workaround ... maybe a future software update (?). Thanks