How To Use Your Schlage BE365 Keypad Deadbolt 

Omg I'm so glad we have RU-vid, I brought this for my door and had a hell of a time trying to close and open it, then I thought to my self go to RU-vid, it's so simple now, omg so happy shout out to all the people who made this video!!!!

This video was helpful.

Thank you for the video! I just installed this kee yesterday. It took one hour for us to figure out how it worked, and it was tough to understand. The kee got stacked, and it was hard to pull it out without playing with it for 15 minutes. If you are in a hurry to go home or go out, it's hard to make it work, and it's not child-friendly. No, the keypad is set but not locking, except it makes the lock sound. It is so frustrating. I am returning it today. Thanks for sharing your experience.

In your instructions it gives you all the codes that came with the lock, You punch in the code, the light turns green for maybe 5 seconds, during that time you turn the bolt. the key is for if you do not have the code

I put these on 16 of my rentals. Some have lasted as little as 6 months, others up to 3 years, which is a lot of money for the hassle. Some important, fragile internal parts are plastic, which causes them to break down very quickly, especially if you live in a climate that sees freezing temperatures. After battling with this product for 3 years, and replacing 10 of the 16, I’m finally giving up on Schlage. If you look at the shelves after a storm, these are all sold out. Sales person at the store pointed out to me “that’s because they all break down during inclement weather due to poor manufacturing. “

I love my BE365, Wish I had converted Years ago. Simple to install and use. However the installer and video says Battery should last 3 years, with normal Use, I go a bit above normal, 5 uses Per day. But still I got 6 weeks out of the battery, I'm wondering if installer Put in a brand new battery. Time will Tell because I just installed a brand New 9 volt battery. Also for viewers When you replace battery the deadbolt Should be not be engaged. If its engaged It makes lining up the screw holes much Harder after replacing the battery, when You're trying to replace the cover.

I have another Schlage lock for an interior garage door in which a motor cycles the latch automatically when the code is entered. Is this not an option for a deadbolt? I do not like having to manually lock the door behind me when I leave.

My landlord recently swapped my key deadbolt with one of these. My landlord said the batteries never go dead and I don't need the key, just 4 numbers. So I push the button and lock, then I sit and wait for the timer to release the tumbler. FYI make sure the tumbler turns freely after locking. Apparently if you barely bump the knob towards unlock it will allow the lock to unlock after the electromagnet disengages. A plain key is more convenient and easier to use.

Can you disable the beeping sound when pressing the codes to unlock the bolt?

I’ve installed two of these I love one but the other i have to enter my code every time I lock it from the outside, which it’s supposed to let you push the Schlage button and twist for a simple lock. Any suggestions?

Are the default user codes automatically disabled when a new 6 digit user code is programmed?

This lock has a known defect where the thumb turn stops engaging. It should be recalled and pulled from store shelves. I called Schlage customer service and they are aware of the defect. They tell you to replace the battery and do a factory reset the first time you call, then when you call back they tell you to return it due to the defect. You cannot rely on the keypad or you will be locked out or not be able to lock the door when leaving your home, and this could happen at any time with no warning. No point paying this much for a keypad lock that is unreliable. Waste of money and have to get the locksmith to come back to install a different lock.

Why is my dead bolt unlocking by simply just pressing the schlage button without a code?

This lock only comes with one master key. Can multiple keys be made for other family members to enter the home in case of emergency? Thanks.

I just installed the BE365. Install was easy, everything works and the programming was really simple. BUT the interior arm to lock/unock deadbolt feels really loose and has a LOT of play before it engages, like a full 1/8 of the rotation. Is that normal? Do others experience this? Feels like it's going to lead to problems over time, just can't imagine it should be this loose.

Hello. I have no problems programming the lock, but I can’t figure out why the lock will unlock by just pressing the Schlage button hours after I locked it???

The bottoms won't wear for years? Mine fell out in less than a year.

I installed 2 of these locks a week ago. Neither keypad lights up from the outside when I press the Schlage button which was a real issue when I got home after dark the other day. I had to use the flashlight on my phone to be able to enter my code. Anyone else have this issue?

When I enter my code I get 5 red beeps, the very similar to if I were to enter an incorrect code, however after the red beeps it unlocks 🤷‍♂️

Door jack solitions

I’m going to give you some answers to some of the issues below in the comments. I have had this lock for about a week and I love it. 1. When installing this lock follow the easy detailed instructions and test the lock as stated in the instructions. When you leave the house and close the door you only need to push the Schlage button at the top and it will allow you to turn the deadbolt into the lock position. You don’t need to enter a code when leaving and locking the door. Your code is only needed to unlock the door. Someone commented about the door not locking after leaving and simply hitting the Schlage button will unlock it. This happens to me and it’s because I didn’t install it correctly or test it properly as stated in the instructions. My problem was I installed the lock while it was extended. I took it apart really quick and retracted the lock and BINGO it worked. So to answer another question about what is the purpose of the Schlage button for on the top. It’s does two things, lights illuminated the numbers blue so you can see at night and most importantly you push it to lock the door when you leave. Remember once you push the Schlage button when you leave you must turn the deadbolt to lock it. If installed the lock correctly you only need to enter your code when entering your house. Hope this helps someone.

I have a problem I cannot enter my program codes which is 6 digits. I press schlage button it turns green and only allowed to enter 4 codes! What is the problem? Can u please help

I changed the programing code and user code of my BE365- 2019 but they still unlock my schlage.. Help!!

i installed this according to directions. however it will not lock by just pressing the schlage button. i can lock it from outside with a code but not with just button. Help!

Excellent video, very thorough and simple. But it doesn’t fix the problem. No way to lock the door without a key from the outside and even then it’s a struggle

I have this exact unit and it has been acting up, I put in my code and it won't lock. I have to enter multiple times to lock it. I don't understand why this is happening. Please help.

So...does someone need a 4 digit code to open the lock or a 6 digit code?

when locking the cylinder just spins and does not lock the deadbolt. It does unlock when using keypad code. Why is this happening?

I followed all the steps, but every time I press schlage from outside the lock open!!! Any ideas to fix this problem?!

I lost the factory numbers to start the procedure

When locking, it stinks that you need to wait several seconds if you're the type that wants to check that the deadbolt is set in the locked position. Because if you "unlock" immediately, well...the door will unlock. Anyone find a workaround?

I bought the same lock. all I have to do is press the schlage key and the lock opens. I don't even need to put the code in.... Some security this turned out to be...

Defective product. First the thumbturn wouldn't activate the lock. then i reset it and now it won't deactivate the deadbolt. even if i get the passcode wrong it unlocks and locks the door.

What's the point of the schlage button at the top?

Won't lock or unlock. The free spinning thing just continues to spin and doesn't seem to do anything with the deadbolt

Why is the programming number not working?

My lock doesnt work like this at all

So there is no at home "tongue trick" just an ad for their product

Please post just a basic instructions for my rental properties. I would like to email my guests a video but dont want to send them this one with instructions about how to take it apart, overide or reprogram it.

After using this lock at my neighbor's house, I would not recommend it. Thumb turn only works sometimes. So hard to open and difficult.

Buyer beware there is was glitch on mine that i discovered 6 months after i put it in .if its in the locked position all you meed to do is press any 2 buttons in any order and press the Schlage button after those 2 numbers and it will unlock i took it back immediately try if you don’t believe me

That's not true. The keys did discolor and became dirty over the years. It finally stopped catching internally. That's why I have to replace it.

My BE369 has failed TWICE in a year.... not after 1,000,000 cycles. Had to replace the first unit, now the 2nd unit failed. Won't unlock/lock from the outside regardless if we use the code or the key. POOR QUALITY!!

Step 1. Throw it in the trash. Step 2. Buy a better lock. Step 3. Install better lock.

I do not recommend this product for securing your home. There is no reliability associated with the unit I purchased. My padlock started "free spinning" when atttempting to lock or unlock my home about 4-6 months after install. My pregnant wife was locked out of my house in the extreme heat twice this summer. About a year after install the locking mechanism has completely failed and no longer works. I would try another product before investing in another schlage unit.

These locks are JUNK now. The Chinese company that has made them have cheaped out on their production. Immediately, they only give one key instead of two like they did. I owned 5 between two houses. Newest one failed. Tried two more as replacements, one failed out of the box, the other within a month. Bought at different stores so no "bad batch" nonsense. Locking pin mechanism is now prone to early or immediate FAILURE. Disappointed as I loved the convenience of these locks. The other four locks I have still work fine. The oldest one is 6 years old at the beach.

I just got locked INSIDE my apartment with this type of lock. Extremely scary and dangerous. If a fire broke out we would all die, since we arnt on the first floor. Dangerous product, please recall. We arnt sure how to fix it, will have to replace. Now I can’t trust this brand.

This lock is a pieces of crap

When I enter the code it locks the door and then a burglar need only press the Schlage button and it unlocks it. There’s no way to require the code to get into the house. It’s literally the worst design I’ve ever seen. I sell Schlage hardware and I’m gonna recommend everybody buy something else that works properly

I will never buy a Schlage product again! This lock stopped working in freezing weather and my daughter couldn’t get into the house! Absolute Junk and Schlage knows it’s a problem!

utter crappy product