Looks like it overheated to me. I wonder if the auto tune was going too lean or had a air leak. It appears to have 4 point scoring, which happens from overheating. That sucks that they won’t warrant it. Maybe this video will blow up and they change there mind😂
Sorry to see this mate. I have become really disappointed with Husqvarna’s after sales service! I have a 592XP for about 18months. I’ve had mufflers fail, top cover hammering the cylinder head fins and husky say it’s from excessive vibration. That’s great, I’m no rep and can see the obvious, but on a brand new saw and not being the only one with the issue…. WHY? Your saw with 40 hours on it, you use saws regularly for years and you get the default straight gas excuse. Husqvarna need to come clean, are they producing high quality long lasting saws or saws with after sales extended profits in mind through repairs that shouldn’t be need for years to come?
I also noticed the beginnings of the wear marks on the inside of your top cover 8:29 . The top cover hammers the cylinder cooling fins. To prevent it becoming worse; undo the clips, and place a small 2mm (1/16) washer. This will raise the top cover slightly and clearance with cylinder.
Don’t replace the top end without checking the crank seals first. Husky 5 series saws have crank bearing issues. Bearing cage breaks apart which takes out the seals.
Major corporations will come up with any excuse they can not too warranty any issues. Makes me sick. What the hell good is a 5 year warranty when they won't come good for any of it
@@BurninGas8.1 Would have pissed me off big time when they said it was because you used straight gas. No one that buys that kind of saw would ever do that. Shoulda just stuck with the 572
Same thing happened to me with a 2 month old 562xp. I sold it and Im done with Husqvarna. I’ll keep my 3 series and go elsewhere with my needs. Sorry man….I feel your pain.
Being that a two stroke oils the crank, rod and bearings by the pre-mix gas/oil entering as a charge from the carb, you should see some signs of heat (color change) around the top of the rod where the piston bearing is if it was straight gassed. I'd have your dealer resubmit pics of the crank area if there is no heat damage.
Sounds like it had an air leak and the autotune tried to adjust for it. The last 372xp i bought had an air leak around the intake boot right from the factory. Huskies quality assurance sure has gone down hill. Sucks.
Doesn't matter what gas is n the tank. Reason it looks looks like it was straight gassed is there is NO residue. If it wasn't straight gassed a new cylinder will solve it. AND if you do build it immediately pressure/vac test it. IF u find a air leak then go back at them for warrantee. But honestly from what u show it looks straight gassed.
I mean to me it’s pretty simple. Either yes you put straight gas in it, which I don’t believe, or B, the auto tune tuned an issue out of it, Which made her LEAAANNNN… we all knew this was going to happen. It’s not rocket science
This is why I only use Husqvarna PreMixed fuel and take pictures with date stamp each time I use the saw. That way if they say anything about fuel mixture ratio , i tell them I have proof I used their factory fuel ⛽️. Then they are in a corner.
One of my 592 had to have the carb boot replaced, would suck air so bad that it would not even start the others have not had that problem, got way more hours on them than yours you should get 1500 hours minimum out of that saw before needing any work I do find the air filters get dirty quicker than the 395 394 did
I heard other people also had same issues with 5 series new husky's, and it was issue inside the air intake got sucked inside the engine, and destroying it... I personally dont believe its overheating problem... Feel your pain man!
Burnin gas , did they hook it up to the common service tool and show you wut it showed ? Cus if they didn't then id get a lawyer involved cus thats bullshit bro , im dealing with a customers saw now that a warranty job and they dont want to do a 100 percent warranty they want the customer ypay half , and i stepped in and said no its your responsibility to warranty the saw
Classic husqvarna defelction. Blame it on the homeowner. Happens all too often. They have air leak issues. Grab up an older saw. Got a ported echo cs 8000 that would out last a dozen of these newer garbage saws.
If it was straight gased your spark plug will show white on all sides and dry threads What does the spark plug look like if it was running on mix with no airleaks it be will brown on one side and white on the other ? Your Dealer can make or break you ?
Your shops not helping, they can take the carb apart or send to husqvarna to do and check the fuel in there, if there is no oil mixed then fair enough. But if it's something else they should put it right under warranty. Plug the carb in and get a full printout you can check what the H jet was doing at the time. If your 100% sure it was filled with mixed fuel I would push the shop to find out more and prove it was straight gassed. Stick with it but humans do make mistakes. Good luck 🏴👍
@@BurninGas8.1 did you vac and pressure test it. I have chanced it many times but now I have the tools it's easy to do and worth it. Hope it runs well for you 👍🏴
With mine I asked for the procedure notes and they didn’t have any. Basically they get gas sample to lab that Husky says send to and every time it comes back as straight gassed. Husqvarna got the last dollar they will ever get from me. Good luck to anyone who buys anything from them.
Not sure wut part of Canada your located at but contact walkers saw shop there in BC Canada and talk to donny or johny walker cus they warranty there ported saws they build
Looks like a generally Husky quality falling, or parts they use to build new saws are low... My guess that saw overheated, but more investigation are needed, and not just blame consumer error, and refuse warranty, sorry man, i feel your pain! 🙁
Same with the other comments, make sure the shop checked for air leaks. And press harder for the warranty, try to talk to the distributor or distributor rep for your area, not just the shop. If you are fed up with it I would possibly be interested purchasing it if you want to sell it.
Poor quality 2 stroke oil is the most likely culprit, or not enough oil. 40:1 is the best mixing ratio. I like Mobile 1 2 stroke oil or Lucas and Amsoil is good oil. Motul is probably the best 2 stroke oil.
Being treated like that as a professional is a shame. Husky is a different company today. Time to think about an alternative if you are buying new saws.
That reflects on the owner of the dealership, not Husqvarna, I live in Pennsylvania and I quit dealing with a Husqvarna dealer cus he has piss poor ethics tords his customers and employees, and I'm hear to tell you some of the repetitives of Husqvarna are asshloes , all they want you to do is push there products and that's it
I'd be filing that with court. There's mixed gas in it, and the shop should have pictures of what was in the carb. Canadian judges are pretty consumer friendly. This makes me nervous because this is pretty much what stihl did to me last year. I have a 592 I bought in spite of stihl equipment. So dar it's been great and I asked a ton of questions before I bought it. I was told the 562 was the problem child of the 5 series.
@BurninGas8.1 that's what I've heard across the board. There are very few people talking about problem 592s though. Even donny walker and he's one of the best chainsaw wizards out there. I'm crossing my fingers my 592 holds up, but I'll be keeping an eye on it from now on. I have a great dealer that would not want to lose my business but ultimately it's not up to them if you get warranty. I'd 110% be filing in small claims court against husky though. That's bullshit. They may warranty it just to get the monkey (you) off their back.
What’s all the black shit all around the inside of it? Looked like it was used in woodland firefighting. Seems extremely dirty for a low hour saw. I thought you were gonna say it caught on fire. I can tell you one thing about those is if you run a short bar you’d better go to an 8 pin sprocket or it’ll piss rev constantly and bounce the ignition limiter.
@@mihaipietrosanu6370 like I said it’s comparable to 572 not the 592 and sorry but there is no stihl saw on the market that is as comfortable as the new huskys
Very sad to hear that Husqvarna would say something like that when they haven’t seen or inspected the saw the dealer should have told Husqvarna that it didn’t have straight Gas ⛽️ from the pump and was mixed with 2 stroke oil. I would be so pissed 😡 off !! I will have to say that I am a bit disappointed with my 592xp air filter setup is crap not like my 395 xp the best air filter system I’ve seen till this day also the 395 has a better torque range than 592 xp. If I were you I would get rid of the 592 and get a 395xp while they still are available . 395 xp is king 👑 big saws
u did nothing wrong. mixing more air in it to supposedly burn fuel better causes them to over heat bad. pump gas does not help matters. i run 100 blue with yamalube r mixed at 32 to 1. been doing this since 1982. auto tune could have been unable to compensate for pump gas.
Well I'm 33 and have been cutting since I was 14 supplying the families outdoor wood furnace driving the backhoe with the chainsaw in hand.. got a 572 and new 592 which only has 1 tank of fuel through it.. my Husqvarna dealer told me to use 40:1 and have been doing that.. I just can't believe they would do that! You said you ran a tank through and then refilled it and after that it was toast.. so that first tank would have been where the damage was done.. was that first tank filled by you on the day of running? Any chance someone else put straight gas into that first tank? Because by your explanation it was that first tank that killed it not the fuel in the refill.
No both tanks filled that morning from same jug buddy... i thought i stated that in video... saw worked fine first tank second tank about 10 mins in it started acting funny
I don’t think a professional grade saw has a 5 year homeowner warranty. If it’s for professional use, it’s a 1 year and homeowner is 2. I don’t think buying the fuel bundle counts on pro saws, only the homeowner grade like the 400 series but I could be wrong.
Buddy it’s five year trust me already went through all these details befor buying it and even though it was blown up and rebuilt it’s still under warranty that’s a guarantee the 592 is only saw with 5 year homeowner warranty all other husky saws are 2 like you said
Dude...its pretty simple, Im feel sorry for u but U straight gassed the saw, whetther you didnt mix the 'new' fuel, whatever. The piston & cylinder look 'straight gassed'. I think you can save the cylinder and put a new piston kit in saw. "If" u have the experience u claim, get out the scotch brite style soft abrasive, put it through a mandrel on a Foredom style rotary tool and remove that transfer. Use a little wd-40. Fit a piston kit. Put it all together and MIX your fuel well in the future. As men we MUST take responsibility for problems around us, nobody else gives a chit. Good luck, its not near as bad as you think. That saw is designed to cut wood for approx 2000hrs, its basically brand new. Well worth fixing. The shop advice is different to the 'loggers' advice as they have to warranty every part. They WONT EVER clean up a cylinder. You CAN!!!!
New cylinder and piston is only 250 im gonna fix definately didnt straight gas it buddy ive been cutting for 20 years and use blue mixing oil so its very obvious when fuel is mixed
I barely opened the video I saw right away that there was little 2-stroke oil in the gasoline No doubt say what you want do people think about what they are doing? very little mental and intellectual formation
@@BurninGas8.1I wonder what ratio he considers sufficient. I run marked 93 no ethanol gas comes a light pink color @ 40:1 with a blue 2t oil. Barely changes color. Just a tiny hint of purple in it. Sometimes I scare myself wondering if I didn't forget as the color change is so subtle.
