I have ANOTHER engine problem with my Integra Type S 😤 

That is so cool that you are a quality engineer. That makes you uniquely qualified as a car RU-vidr (you are one, don't shortchange yourself 😁). Hopefully these fixes end the issues. I'm happy I've got one minor rattle and no other real issues with my ITS after just about a year. Additional note: my 12.5 year old CTS-V wagon has no squeaks or rattles, I'm shocked 😳. You may want to consider that manual CT5-V Blackwing for your next car....

Time for that lemon law buddy

honda corporate / acura of troy needs to fire that service manager. terrible service.

The WORST part of my Honda ownership experience has been the dealer. Sales and service both sucked. No matter how great the car is the dealer makes me want to puke. Thanks for making these vids!

Well since he doesn’t think he’s a “RU-vidr” let’s make him a “RU-vidr” people. Let’s gooooo!

I don't trust Japanese cars made in North America - the ones built in Japan are flawless - their people also have a different work ethic - they strive for perfection

Man that first dealer…

Breaks my heart. Been saving up to get a type s. Makes you think twice before buying an Acura now.

Acura of Troy has another 1 star review: Engine repair done. Car picked up with oil at 20%. Manager said it's ok and was condescending the whole time. Change the damned oil. Denied damaging a rim in spite of video evidence. This isn't the dealership to drop serious cash at. Formal apology and COMPENSATION for wasted time and stress is required for their customer.

For someone who worked at an Acura dealership for 12 years sometimes you need to push to get things done by a dealer and reach out to the manufacturer to get the resolve.

That front bumper is aligned way better now. Glad they finally fixed it right.

Love it when a story has a happy ending! Good thing you are persistent getting the car fixed as it should have left the factory.

That Acura is a lemon 🍋

Dude, I'm proud of you man. Very smart, thoughtful, insightful.

I'm glad you still spoke the truth about your treatment even though they made things right AFTER the fact. Yes, I agree with you that if this wasn't recorded, you would have still been going in circles. A similar situation happened to me years ago before RU-vid became popular. Glad you used your platform to share!

Yo thank you so much for making these videos and documenting how you've been trying to navigate through all these issues that shouldn't even be close to happening in the first place. I'm dealing with a similar situation on my '23 Civic Si with 13k miles where my dealership basically says nothing wrong when I've had multiple engine, transmission, electrical issues, etc. Your content has been giving me hope and comfort that things may start to get better in the future.

I work at Honda it's not just you quality is down all around. Even the N/A 2.0 everyone says is the most reliable because no turbo been coming in with issues. I wouldn't buy a new Honda/Acura today other brands are doing it better

Before your situation occurred and before your 1st video was released, I emailed someone high up at Honda NA about this very topic of terrible service at Honda/Acura dealerships and how I foresee this affecting future sales. I am the car person in my circle and over the years I have recommended Honda because they are good cars. Since 2020 something changed and I've noticed the dealership service experience go down. I've heard these comments from family, friends and colleagues much more than normal. As a fan of the brand I emailed someone at Honda NA and to date I've heard nothing. Not even an email acknowledgement. That is terrible IMO. Because that leaves me with the impression Honda NA don't care. I think Honda Japan needs to clean house at Honda NA! I'm glad your car got sorted out and there are some good dealerships with good principles.

My 2021 Mazda 3 Turbo was built during the peak of the Pandemic in Sept 2020. They had to use exhaust valve stem seals that were meant to go on their diesel counterparts. Because of those seals there was oil leakage in the engine. Mazda fixed it under warranty without a squeak. Its wild to see a an experience like this from a premium brand like Acura...

Glad to hear they made things right! Good of you to pursue the issues.

I Guess The Days of JDM Vehicles Without Problems are Over Toyota Honda And Nissan is Struggling

I hate to break to all honda/acura owners but all shops are independently owned and the quality of service speaks in volumes so if one place is messing up your vehicle then drive to a farther one that has quality mechanics and auto body folks. Due diligence.

You articulated the question of customer service and auto dealership and corporate decline perfectly. As a lover of Honda/Acura vehicles, I hope that this episode is not emblematic of where the company is heading. I don’t blame you one bit for not wanting to feature your car any longer. You are on point with the whole promotion angle, and for some reason,it hurts to have to say that. I’m subbed and best wishes!

I think in general that service in all industries has changed but it is due to the general morality of our whole society and also the economic factors. You haven't seen the worst of it by far! Hold onto your seat.

Been watching your updates and man…it’s just been one thing after another for ya. Hopefully this all gets resolved for you

Glad you got it sorted out man. You handled everything with top level respect

I am a Honda girl but after bringing my car in for a routine oil change and they scratched all four of my rims and thought I wouldn’t notice it “WRONG”. I notice everything on my cars! I called the service manager and LOST MY MIND! They fixed all four tires with no issues! After hearing the 2020 accords were having engine issues I jumped ship and bought me a Lexus! I need Honda/ Acura to get it together before I go back! I actually love my 23 Lexus so I may never go back! Just terrible 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️

I think since about 2016 when Honda introduced earth dreams & the 1.5 turbo GDI with oil dilution was the end of Honda being a reliable brand 🤔. Thanks for video 👍

Good to know everything was officially resolved!

Trade it in and get something better, it’s not the company, just shady mechanics

Should’ve just gotten a Mazda 3 man I have 70 k miles not a single issue

Glad you have the Acura squared away. Looking forward to all your future Vlogs what ever that might be 👍🏻👊🏻

That’s been the main complaint with my fl5 is interior rattles.. driver window used to vibrate on bumps and or from wind turbulence but it’s not doing it now in the summer which is strange. Seatbelt where it bolts onto the b pillar buzzes. The plastic trim around the rear view mirror buzzez Also.. under the dash near the glovebox rattles too but I found where that’s at and I just need to put some Felt on that one. Other than that I think that’s about it.

My new favorite channel keep up the good work!!!

They should have hopped on everything immediately, all those issues were so minuscule. The bumper fitment issue could be reported to manufacturers to see if they can find a solution for better adjustments. I work at the port so if we find problems like these we will create a stop order for the unit (recall) before they get transported so we and the manufacturer can fix everything on the spot. Oil leak could be a potential recall and could be investigated at the port/manufacturer. You as a customer are doing them a service since these cars are so new, you are you essentially a guinea pig for their product.

As someone also from SE Michigan. Thank you for sharing. Car shopping soon and the type r/s were on the list.

When I cold start my ITS I hear/feel a pulsing from the exhaust until temperature of the car reaches 4 bars. Do you find your car does the same thing?

1st off, great channel Que. Next, I bought a brand new 2024 Integra Type S (ordered it back in July "23" and picked it up in RI on Feb.1 2024 (great dealership experience that day). I also have a misaligned front clip. I had the dealer installed illuminated black A-mark installed and my guess is the dealership didn't properly re-install the front correctly. Remember I said great dealership experience that 1st day. Well, since I'm from another state outside RI, I'm pretty sure the dealership could care less about me now. I wrote my salesman several times, along with sending detailed pictures, and he never bothered to respond. Along w the front clip not being re-installed correctly, the drivers side rear passenger door is misaligned. Sent pucs of this as well. Again, no response. I don't have the "rattle" several owners are talking about, but I do have a slight rattle from the cargo cover if the rear seats are down and a slight rattle from the right rear passenger window when it is slightly down. All minor, but I think the dealer should take care of the misaligned front clip and rear door. Other Acura dealers here in CT told me they won't do anything about it since the dealership who sold me the car should have noticed and taken care of it. I'm writing the GM in RI and will report back. Keep kicking ass Que and Go Pistons! I've lived in Kzoo and worked all over MI several years back.

I’m really debating if I should spend the money and get the type s or the a spec I really want the type s but is the price justifiable?

I bought the last year of Acura ILX during COVID. Thought I'd be getting that legendary Acura quality. The cars build has been solid and I haven't any mechanical issues to date. However I'm less than pleased with the NVH/Squeaks and rattles. This thing is nosier and buzzier than my 20 year Old Toyota Solora! I was actually thinking of trading up to the Integra Type S, but after hearing about your experience it's time for me to go back to Lexus or Infinity.

Q, you are a boss for sticking this shit out. I totally feel you on the type S by this point. All for you selling it for something reliable and better customer service!

Que, Facts 💯 on your entire review!! Just glad your successful RU-vid channel and followers helped back your play with Honda/Acura!! 👏🏾👏🏾🙏🏽👊🏾

I upgraded from a A-Spect W/Tech almost a month ago and happy to report have had zero issues with mine. Haven't even experienced any rattles. The A-Spec was an angry rattle snake.

I had a minor issue with my TLX this month. Grubbs Acura was waiting on the part but did replace my window regulator after 4 days. Had other issues with them, not entirely sure I'll be going back.

So sorry to hear about this came across you randomly and like the vibe you got my sub

Coming from a wrx after a failed headgasket, I chose an integra because of hondas reliability. But these 1.5/ 2.0 turbo motors have terrible build quality. This whole situation was a mess, but im glad that you were able to get it resolved! Hopefully honda/acura learns from this going forward.

I’m glad I’m not the only picky person when it comes to my personal vehicles

Just found your channel and I'm liking your content. Showing support from a fellow automotive creator and new subscriber!

Bro just casually have a MC20 sitting in his driveway 💀

Are the issues with Acura of Troy only related to the service dept? I ask because I was looking at possibly buying a used Acura off their lot. Wondering how careful I would have to be. I am grateful you made this videos. I know you are saving people some future major headaches for sure.

Man, you got you new sub, i have never heard of someone turning in the bmw for an acura. Me personally i am a honda guy and the 1st gen integra was the first car i brought with my own money. I been looking to get a new integra, which is how i found your videos. Keep doing what you doing. Stay on they ass!

This is great to see man

Hey Que. I think you hit the nail on the head. My vote is a new set of wheels from a car company that treat’s its customers fairly and looks after them.

Lemon law at this point. I couldn't continue wasting my valuable time on repeatedly bringing my brand-new car back to the dealership.

I was in the market for a crossover and liked the RDX in a lot of ways but read so much about rattles and other quality issues and dealers that sucked, that I bought an X3. The BMW dealer including service bas been great. The vibe between the BMW and Acura dealers was worlds apart.

Hey bro I have an 08 TL type S and it’s having some issues. It’s to the point it’s burning oil and I need to put a good 5k (Canadian) to fix it up and that doesn’t include the fact I may need to replace engine. What would you do? Cuz next car would be new Golf R…

I have a 92 integra assembled in india(i'm from chile). The car doesn't have any rattle or any weird noises and still have about 110hp, original engine, original paint, original everything it all looks high quality.

The acura dealer I worked with was fantastic, but it sucks that this story happened in the first place. Dealers hold way too much power and greed in the US and Automakers do jack about it

My 2019 RDX has the same A-pillar rattle noises on the right side as well. I dunno what's up with Acura's quality control over the last few years.

Glad you got the issues taken care of.

Japanese car built in the U. S is not the same as a Japanese car built in Japan!! That’s why I will be getting a Lexus IS 500 a Japanese car built in Japan to park next to my 2019 4Runner TRD Off Road Premium! As far as Maserati , it’s just another overpriced problem car. That’s they why they are cheap to get used! Good luck to this gentleman!

Dude, good for you. Can you ask your case manager and other contacts about the fuel pump recall? That came out on Dec. 18th of last year, and they still don't have parts for it!!

Hello brother….❤I have seen some of your videos related to Integra type S……..I have a question…..what I observed is that Acura of Troy hasn’t fixed the oil leak…..my question is Was there an engine oil leak even before visiting Acura of Troy dealership??……seems like Honda and Acura quality control has really gone down ……and what is the clear coat issue you are having in your Integra type S ?

Great vid as always. Good to hear most is now fixed. Will look FW to more in the future about ur Type S. Agree with others who say you just might get a replacement car bc of the Lemon 🍋Law. Btw, that dealership damaged ur wheel, not ur tire. 😅

I'm happy Honda Corp made things right, but I agree it's very scummy how they went about it when they viewed you as a "nobody" and waited for your story to gain more traction to make things right. That's also awesome that you're an engineer, you work hard to be able to afford these cars and have fun showing us the experience you have with them which I'm really glad because you're an honest person and I enjoy watching your content! I do love my ITS as well but I feel like its more of a do everything kind of car which is awesome in my case since I only have room for 1 vehicle, but my personal dream "affordable" setup would be a manual GR Supra and then some sort of fun winter car like a GR Corolla or WRX STI or some type of offroad vehicle like a Bronco or Ranger Raptor.

My Type-S goes in for service next week wish me luck! lol. Same rattles but not gonna even bother, most dealerships don’t want to spend the time on those. My usb port doesn’t work, and the hatch handles keep falling out haha. Let’s see how it goes.

Man when you mentioned the rattle noise i be getting rattle noise as well i own a 2024 integra aspec

LMAO @ That Gwack Gwack treatment, they even threw on a little Hawk Tuah on that thang! 😆 TBH after all of this I'm not that excited about seeing you in any Honda/Acura anymore, I'd much rather see you in a Golf R, CT4V Blackwing, or to finally see you in a Subaru WRX! I think it's time for a fresh start and I'm pretty confident that the Subaru community will love you and really rock with you as a person, the same for the VW community as well, I feel like the losers in all of this will be the Honda/Acura community which I've learned recently is a really great community, but it's just the corporate part that's the issue so I feel you brother, time to move on.

It just amazes me how much trouble you’re going thru with such a “purpose” built car! I wonder would the TLX have these same similar issues

Que, I have the same issue with Acura relations relative to my 2023 Integra A-Spec with a steering rack/safety issue. My Acura has been in the shop since Feb of this year and the part is not expected till SEPTEMBER!!!!!!! Acura relations has NOT been helpful!!!!

It really shouldn’t take a famous RU-vidr with all this influence for companies to do the right thing. Thank you for making them do the right thing.

Hey Q glad to see you doing well... sorry for your troubles with car. Hope you get it all right. Camaro is still running strong. Hope to see you this summer. Take care My friend ...

You think the guys that put in your exhaust messed things up?

Well done getting their attention. I was an Acura guy for decades. I had my ‘02 DC5 type s for twenty years. Now, I am completely over their dealership/new car experience. The quality sucks, and I’m sorry, but these issues will continue to happen for a lot of people who bought this car. I see a lot potential in your channel. Use this momentum and take off 💯

I’m so glad that you got your car fixed 🎉🎉🎉🎉 Did they clean the engine from all that oil as well?🤞

Not surprised lol. I used to work on the line at Honda Marysville where your car was built. Quality on the Acura’s is trash. The Type S should be build in Japan like the Type R is. Such a disappointment. I wanted one before I had to build them but after seeing what they look like on the line and the quality issues… Hell Naw!

This is truly frustrating to see. The type s is the highest trim of Honda/Acura that you can buy and they are supposed to be the peak of each company. The dealer youve been dealing with needs to stop giving your car to an apprentice and start taking pride in their work.

Man imagine u get a Honda for it’s reliability It’s slower than the Germans and u still went with them and u have to deal with all this BS It’s got to be annoying

You handled this whole situation with class. I would have lost my shit if a dealership damaged the wheels on any of my cars and then had the balls to blame me for it. They should know that car people know every spot on their wheels and not to try to pass the blame like that. By now I would have lost all love for Acura and would be looking to part ways with that car. I myself have had nothing but bad experiences with Honda dealerships because they are always so arrogant. Their attitudes stopped be from buying a Civic TypeR on multiple occasions so I gave up on owning one long ago. Great job documenting all the problems you had, you probably saved many people from getting the shaft from Acura of Troy.

speaking straight facts Que, watched your videos now for some time! thanks for calling out these CORPORATIONS! Thank you for delivering the content and just keeping it honest!

At this point you should try to get them to buy the car back under the lemon law.

Funny yesterday, I was at Acura Ann Arbor checking the MDXs. There was also a red Interga Type-S in the back.

My 22 Civic sport also had a valve cover oil leak.. Seems like regular Honda/Acura f up.

Congrats on finding the issues w/o out of pocket cost! 😅dealerships you already know Troy gave you the DWB treatment smh

The people who are judging you by how you looked in that one video of you in a hoodie and sweats, are the problem! I just recently discovered your channel, and I stay because of your professionalism, the way you hold yourself up, and the content you put out. It is never about the way one looks, and if it is, then the person needs to get a reality check! Keep it up big dog!

I really hope you continue to make type s videos I really enjoy wathcing with my dad. He was shocked from the video at acura of troy. We both have integras.

Is there rust under there already?

You know Honda/Acura's quality went down when they don't even align the bottom of the wheel cap to the tire filler valve. This is the first time I have seen them not aligning them.

This is why when I traded in my tl I got the ilx. I just keep hearing about all these issues with these newer turbo charger engine and trust me I'm a huge acura honda fan that's all I've owned.

Great video brotha. And I agree with dude, take pride in your title. Subscribed! 👍🏾

To be clear was the reason for the second oil leak because of the shoddy work that Troy Acura did?

You’re one of the reasons I bought mine , great car but I understand what you been through

Would the Honda Civic type R be a better built car?

How many cars do you have in total ?

it used to be, that you could go to any Honda dealer and get the same quality service. I can't say the same about Acura dealers. When I had my 1991 Honda Prelude Si, I got great quality service from Woods Motors Honda & Ferndale Honda. In 1997, I drove it to San Antonio and got the same quality service from a Honda Dealership on the I-410 Loop.(I think that it was "Gunn Honda") it was like I'd never left Metropolitan Detroit.

Respect for not giving Honda a free pass. I own an FL5 and these manufacturers need pressure on them to do the right thing the first time

im having the same issues with honda and my 2023 honda i got new 800 miles ridgeline there honestly calling me liar and i even took pics and small video and they still wont make things right they also scratched my cow panel and some other issues bro i hope u get what you disserve

My wife bought the integra aspec with tech. Still wish we would have went with the lexus is350 f sport (V6) These turbo engines really require top tier premium fuel, and 3k-5k oil changes to make them last. Loved the is500 you had

Sell the car bro. I can see your blood pressure rising with this thing 😅

Been needing to buy a new vehicle for a couple of years now, and I've been putting it off because I really dread dealing with dealerships. I usually try to buy private.