insulted & belittled. Let’s talk Purseonfleek… 

Totally agree.

My daughter is a Marketing major in a well-known business school. She’d be very interested in this story. Personally, it’s a major turnoff and hearing this content I can assure you I would NEVER even consider such a brand. That includes any of these high-priced luxury brands. Pathetic and totally unnecessary emotional investment in such products. Stop buying them and the abuse goes away.

You are absolutely right!

I completely agree with you.

I think that Hermes has the BEST marketing team, hands down. I have a postgraduate education, am smart enough to know better, but am sucked in by them. They must have a psychologist on their marketing team.

I completely agree, I’m not begging anyone for anything! If I can’t buy it without making a ‘connection’ with a sales assistant I’m not interested. As far as I’m concerned is if I’ve got the money and I’m a polite customer if I repeatedly have to fight for a bag then I don’t have time for that 😂😂😂

@@TheMjsPrincess the problem is that she WAS begging😱 All those emails😱

Michelle Yu - she WAS grovelling and that is thevproblem. She was harassing the SA

Couldn’t agree more!

I completely agree

I love this comment

Screaming. 🤣🤣

Is not so different from man buying luxury cars to compensate for their baldness or small dicks.

Lol, that's why I won't spend more than $15.00 for a purse. I know how to put outfits together quickly not much thought but people swear up and down I buy high end items. Nope I hate shopping and I consider myself a Diva on a budget. I prefer seeing $$$ in the bank and not on my back 🤗🌹

@@winninginlife I guess you are not scatterbrained and don't need to feel some void. People who put too much value in luxury are usually that feel the need to prove they are somehow worth it. Brands will always take advantage of these people's insecurities because they know they are not even smart enough to realize they are being manipulated into paying thousands for something that is worth a hundred or so. And just like you said, price doesn't equal taste or success.

I would just never patronize a business that makes you beg to spend thousands of dollars.

@@kck9742 I don’t understand- why a word like “beg”? Aren’t they happy to sell anyone who can afford it their stuff?

@@Patrick3183 No, they aren't. That's the thing. They pretend there's some shortage in order to create an artificial demand and only sell to customers they want to sell to.

Exhausting is the right word

This is spot on. It is of course her right to sell any items she doesn't want, but when it's >10 bags sold over a couple of years, there should be no complains on her part that the store chooses to not allocate their quota bags to her.

Did you see her follow-up reaction video? It gets really disturbing when she admits that all along, she was looking for "closure" about why she was never offered her wish list items, and then goes on to blame Hermes staff for lack of transparency, when she herself wasn't transparent about what she'd done with previous re-sales (or why those sales might keep her from acquiring future dream list purchases). This lack of self-awareness, of hypocrisy...she's not in a healthy mental or emotional place, right now. I hope she stops shopping, and starts "Shrinking" her issues, stat.

@@beccavry I watched it and it made no sense. She keeps saying “it’s just a bag” then goes on about all the reasons she behaved the way she did and should have been treated better and gotten more communication from a person who literally owes her nothing. It’s a sales person. Why would they go out of their way to work with an emotional, needy, or even slightly difficult person? They can ignore you and there will be dozens of people who step up to fill that void and buy their bags. It did nothing to convince me that she’s learned anything about how she contributed to this mess.

Very good point ladies, completely agree.

Which is an ironic quote coming from a girl who lives her life worrying about being able to buy a handbag. 😂.

That happened to me…went to buy a Twilly, walked out with a Birkin too. And home to a very pissed husband haha!

@@chigurl4667 hahaha

Delusional entitlement, crying over a handbag, cringe.

You have so nailed it! The second time I visited our nearest Hermes store, I purchased a lovely clic-clac bracelet, a pair of sandals (on sale), and while I was browsing the store, I happened to mention to the SA that I would like to purchase a particular Birkin in the future. I was pleasant. The SA was pleasant and it was the first time he assisted me. I purchased my items and left. Within 4 weeks, I received a call from that same SA calling to let me know the bag I mentioned was available and waiting for me. No issues at all ❤

@@bflorida8469 to be fair with Mel, she got her first one similarly to that. This was her third or fourth quota bag she couldn’t get. It seems to be all the harder for the third or fourth bag

Absolutely agree!

Agree. Their are also great options on the pre-loved market. Personally would rather just purchase pre-loved than spend thousands on a brand (for items I probably don’t want) hoping to be offered a bag. “Don’t purchase Hermès goods you don’t even want to get a bag.”

Totally. It's got no bearing on the quality of one's life.

It’s life and death for her….

I was secretly thinking the same thing....That SA's are undoubtedly judging whether one's "image" aligns with the brand.

Reason enough to never carry a Hermès.

What disgusting snobbery. I cannot imagine how little self-worth one must have to grovel to be able to spend boatloads of money on a tampon and lipstick holder.

Doesnt kylie jenner have a Birkin collection? I guess "incredible vulgar" is the image of the brand..

I think that’s what happened here

Yes. I watched with my mouth wide open. When she went into how she's always asking about their families (to get a bag) I'm like oh my goodness the entitlement 🤣

Isn't that the truth ....

Hahhahhaah WOW this comment is spot on! 😂😂😂

Definitely not normal to be that emotional over a bag. Seems like she needs to fill a void in her life with whatever she gets obsessed with. My impression is that she has always been spoiled with anything she wanted so now she has this "problem" because she can't get what she wants so she's throwing a tantrum. Had to watch the whole video to understand whether she was making a joke but it wasn't.. lol

Okay. So I'm not the only one who noticed it !!! Her emails were nice but started to become overwhelming and I felt like the SA got annoyed right away with her. She does seem nice but people need to learn ettiquette with emailing and online. "Reading the room" is important in these type of situations.

You should watch her latest one!

True!

Totally agree

Of course there is no true shortage. The purposefully create a sense of demand, which is why they were able to keep the price high even in resale market. They make a small number of bags for a large customer base period. They know exactly what they are doing.

Exactly ofcoz there is no real shortage. Hermes just never gives its customers the exact thing they want, thus keeping the customer's want unfulfilled, so they'd keep coming back with their yet-to-be-fulfilled desires.. Hermes is smart, coz lots of people somehow only desire the things they cannot get smh I wish people are more thankful and are able to identify true value. Its not like becoz the prices of certain things are high, they suddenly become more valuable lmao, this is so obvious yet people don't understand

exactly why purseonfleek never got the bag. the SA didn’t like her. maybe even the whole of hermes talking about her and they didn’t like her

Love that thank you

Yes! Exactly this!

Thank you angel that’s so kind

I agree!! I guess I have no real class bcuz I hit a wall at 300...thats my limit. Im fact I am having major guilt trips for buying Lavender Snake Tieks, most expensive shoe I have ever bought and in the classy world its a bit of rubbish. If I had kids, I wouldn't dream of it, but I dont, so now I am stuck with some 300 dollar ugly shoes. At least they are comfy I guess, if I ever want to go to a rodeo im set

This is insightful thank you

@Isabelle Boisvert Actually Hermes does pay people to watch eBay and other sites to find people who are resellers! Mel is a known reseller

@Isabelle Boisvert Super Dacob has a video on it, but it seems to be a known fact in the community-there’s a lot of talk about it

@@samanthadroz14 It beggars belief that a company would care. Call me weird, but I think that once you buy a good, it's yours to do with as you please. Of course it's equally mind-blowing that anyone would grovel to a company for the privilege of being able to spend thousands and thousands of dollars there. And their bags are ugly.

Let me tell you I have shopped at Hermès in Dallas Miami and New York for about 30 years. I am as you can imagine no spring chicken. Be that as it may, I have never been treated with anything other than kindness and respect in all of that time. During that time I have bought an array of Hermès products not because I was trying to score a burger Kelly or Constance but because I actually think and believe their things are gorgeous, sensual and of incredible quality. Every time I was ready for a bag I was presented a bag at which time I purchased the bag. As somebody who sees clients of varying backgrounds financial position and emotional position, I realize many people have no idea how their actions and their words their behavior is perceived by those around them. I can tell you my demeanor when shopping is kind of calm but giddy, I am also very appreciative of My SA and their time. The thing is these emotions are real I am not pretending and mostly there is nothing about my demeanor that is demanding. Any one of my friends who has the same experience as I do in any boutique really seem to be of the same demeanor. I’ve always found the boutique and their sales staff to be so appreciative of the customer that truly admire and appreciate the craftsmanship the history the unique qualities that their product offers. I agree so much with this lovely lady doing this video. Maybe if you ever do get the opportunity even just go look at the beautiful things in Hermès do it with kindness and appreciation and I just know they will roll out the red carpet for you.

Yes this

She’s a reseller which I think played a huge part in their calling her. They aren’t going to offer a bag to someone who’s just going to sell it. She sold the first Birkin she got. She also brought “ friends “ in to purchase things. Her eBay store was found, she was selling all the boxes & shopping bags as well. I think she started to panic because she’d spent money she didn’t have & was counting on being able to sell another bag.

She is trying to prove that she is H clients bracket,,, but she keep selling whatever she get,,,

Ya ladies are so fkn catty

I agree

Call me weird, but I don't think that buying things -- and purses are just THINGS -- should require building a relationship with anyone. If you have what I want, and I can buy it, I should be able to. If you don't have it, you can put me on a list, but it had better be first come, first get. This BS of, "We decide who is worthy of buying our overpriced scata" would immediately turn me off.

To me she just feels like an annoying customer who writes millions of emails and actually comes to the store like once in half a year to buy 1 thing.

Yes.. omg very persistent and long winded email..

I was unsure whether such emails were normal with building sales relationships in a world I will never be a part of. They came across as needy and desperate to me. However I assumed maybe such interaction was normal in luxury brands. Seems my original impressions were on point.

I took it as a bit of emotional manipulation to get what she wanted.

It could be a combination of everything you said ladies. In any case, obsessing about material things isn’t good. Like the video said, life isn’t perfect and this is what happens to her when she doesn’t get what she wants. I hope never to become like her obsessing over a brand, sitting at home browsing on what the latest model she’d buy next- and maybe thinking how much she could resell it on eBay 😏 it’s a toxic world to be involved in

How did the Hermes store know she’s selling bags on eBay?

And that’s why people need to be smart with their own money and buy things they actually like. Is the brand going to tell them NOT to spend their money? How is that smart for the brand or the SA who could lose their job? Likely she came in pretending she liked those things so who is the SA to say otherwise?

@@maciecs3263 Apparently they look for them.

@@maciecs3263 well if the bags are really that rare and they are listed on eBay, then it would be extremely obvious. I have no idea about fancy bags, I am just guessing a one of a kind bag would be like a neon sign on the internet, especially a goliath like eBay

I dont think the SA led her on - the SA even explicitly reminded her that buying a ring will not promise a bag. I actually think it was kinda dumb of the SA to say this if she wanted to just make commission. But in that moment, the SA was actually being truthful. A sales associate is a salesperson. They make commission and protect their livelihood by selling items to you. They’re not there to be the sacred guardians that pass out bags and bestow them upon worthy buyers - they’re also just trying to live their life and get by. I don’t think it’s “stringing” anyone along when the buyer chooses to play the game and the SA explains every time that a wish list is random and just that - a WISH list. Not a wait list.

I fully agree . It’s so stressful . The SA doesn’t own hermes and is doing her best.

Mel needs friends and should put her happiness in a bag

The girl seemed manipulative to me, always bringing up things like having a baby, so what? Many do

She was very desperate, which is what put the SA off. However she kept leading her on because Mel kept purchasing other products and she was receiving commission on that.

See there you go! People just get hung up on the idea that it’s a game. It’s really not.

Awww thank you lovely xxxo

Completely agree with you, buy what you love, and most of all, enjoy other things in life like traveling and experiences!

I love how you put that you’re my kind of person

Yes this is wise

Thank you my love!! Xx

I think it's crazy to pay thousands of dollars on a bag, period. Thankfully, I have too much self-respect to beg a company to take my money. "Connection" should not matter, only your little plastic card that pays for it should. I get that supply is limited, fine, but the wait list should be first come, first serve -- no favorites.

Totally agree with you!!! after covid and lock down I saw so much more meaning in life than luxury bags and things! Yes it nice to get what you love however its not the end of your life if you don't get it. I also I have a dear friend that worked at Hermes and yes they have the bag in the back they just dont give it to you .. it is a game and one I dont want to play.. not interested

She mentioned in 5 years she had to deal with post partum depression twice and had to deal with cancer. I believe the girl just wanted something to just go well and smooth, and the bag just became the object of all that fristration. Let's not forget, they didn't even get the girl a Rodeo.

Why do I smell a lawsuit under emotional distress coming? 🤔 I could be wrong ..

One time when I was in my 20's I cried over a watch and caught a glimpse of myself in the silver of my mirror mid cry....oh god did I learn my lesson, I immediately felt pathetic, but IT HAPPENS!! The same way ppl use food for comfort, or sex or addictions, its an addiction like any other and can be very emotionally significant if you give it that power. I can say I actually understand. But yeah she needs major therapy she could be substituting a much deeper seeded psychological/ emotional problem with luxury bags

Thank you hun

Personal shrink 😆 yes she was too invested , which makes me think it really was her investment for the eBay store

Always positive

Love that

I think its sick you have to be OFFERED to spend 20k stupidity at its finest just like the idiot in this video

@@luxsational they actually retail for roughly £7-10K. The prices you reference are resale prices.

Also nice not to string visibly distressed people along for commission knowing damn well you don't plan to sell them the bag.

I see what you’re saying that’s more to say that anyone would maybe react by not selling you what they have to sell due to bombardment

Thank you for watching my channel xx

Ah see I didn’t know that

Love you darling

Love the Rolex move

Lol! Omg, u r so funny! Hahaha 😂

Exactly and she keep inquiring about bags and coming up with excuses on why she can’t go to the store🤷🏽‍♀️

@Isabelle Boisvert She was reselling Hermes packaging and samples LOL

Yes I’m trying to simply say in this video that the SA is simply working too. It’s people’s jobs. You know?

❤️🙌🏼

Thank you angel Same to you

Family is happiness 🙌🏼❤️🙌🏼

I screen shot this. I love it thank you

Wow. This adds a bit more context to how Hermes handled things and possibly a reasoning behind the manager's decision to block her on Instagram.

No, fake Chanel bags, no that’s BS, shes a friend of mine and seriously fake Chanel bags, bullshit

@@silkbuttons Please go and watch this video I was referring to before you say "bullshit". There is a clear Mel's eBay profile with Chanel knock-offs from China or whatever it is called in English. Fake, knock-off. Fake is fake. I understand you might be her friend and be emotionally involved, but I am just referring to what I saw and Hermes should not be bashed for protecting their own good name and luxury standing. They have the right to choose their clients carefully and this is what makes them special and so wanted. I don't understand what is so hard to understand here.

🤣🤣🤣

Go to her IG page (purseonfleek) and look for her very fits Pochette Metis from back in her beginning days. Look at the detailing, especially the heat stamp on the handle. The L on ‘Louis’ and N on ‘Vuitton’ are significantly deeper and has made thicker lines, a very distinct trait for 1:1 or mirror replica bags. After using it for a while, Mel posts that she sold her Pochette Metis. After a while, she bought a REAL Pochette Metis from the store… now, she had other bags and resold them and then she bought bags. Makes me wonder whether she used to buy replica and then sold them as authentic and bought authentic bags 🤔🤔🤔 somethinf about her seems off soooooo….

❤️🙌🏼

@@Margarita.Nazarenko I love hearing your perspective on things. I’ve been following you since before baby (BTW CONGRATS!!!!!). Just love how matter of fact you are. So refreshing for RU-vid creators.

Forbes etc say that I birkin is a better investment than gold

I agree with you on several points you made

@@Margarita.Nazarenko Thanks. You’re fabulous by the way. Your poor Birkin. I watched that video.

@@totesgene I know crazy right

Thank you my love! Yes totally agree. Nice if it happens. Ok if not!

Great response and perspective

Exactly.

Go to her IG page (purseonfleek) and look for her very fits Pochette Metis from back in her beginning days. Look at the detailing, especially the heat stamp on the handle. The L on ‘Louis’ and N on ‘Vuitton’ are significantly deeper and has made thicker lines, a very distinct trait for 1:1 or mirror replica bags. After using it for a while, Mel posts that she sold her Pochette Metis. After a while, she bought a REAL Pochette Metis from the store… now, she had other bags and resold them and then she bought bags. Makes me wonder whether she used to buy replica and then sold them as authentic and bought authentic bags 🤔🤔🤔 somethinf about her seems off soooooo….

Some people do like the craftsmanship and the look. I didn’t used to. Now I do. Also, rich people are taxed more 👌🏼

@@Margarita.Nazarenko not in the US though, percentage wise

Yes and she looks like Florence Pugh

they said there are no bags in the entire 50 states of the 3rd largest country in the world? I would have called her out and gotten more pleasure from calling her arrogant ass out than a luxury bag could ever bring me